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Hotel Description

Sapporo Grand Hotel puts you in the heart of Sapporo, within just a 10-minute stroll of Sapporo Clock Tower and Tanukikoji Shopping Street. Highlights at this hotel include 4 restaurants and in-room free WiFi.

The restaurant, NORTHERN TERRACE DINER, serves French cuisine and is open for breakfast, lunch, and dinner. OLD SALOON (Lounge & Bar) is the hotel's own bar, serving drinks along with light fare. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star Sapporo City Centre hotel include Sapporo TV Tower and Odori Park.

Run of House, Double Room - Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$102* Per night/room 19 May - 20 May

Smoking Run of House - Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Smoking Run of House - Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Corner Deluxe Twin Room -Non Smoking, East Building

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Executive Double Room - Non-Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Large Hollywood Twin Room - Non Smoking, East Building

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Sapporo Grand Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sapporo Grand Hotel

Everyone (2) Couples (1)
5 out of 5
Great place very cleam.

Posted by on 27 Feb. 2024

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4 out of 5
Great location - especially for Snow Festival. Underground walkway allows you to access many shopping areas without having to walk through the snow. I had a single bed room which was a king single (nice surprise) and plenty of room. Hotel supplies were replaced daily. Only gripe was that there was no coffee/sugar offered, only Japanese tea. Restaurant was expensive considering the number of amazing cheaper options in the area.

Posted by on 19 Feb. 2023

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Comment from Hotel Management

4 Mar. 2023 by 札幌グランドホテル オペレーション担当支配人 津守克佳

Illese 様Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

5 out of 5
Excellent location. Fantastic staff. Very comfortable rooms. The buffet breakfast was exceptional.

Posted by on 13 Feb. 2023

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Property Features

There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at Sapporo Grand Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Sapporo hotel.

  • 494 guestrooms or units
  • 16 levels
  • 3 buildings
  • 4 dining venues
  • Built in 1934
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Sapporo Station (0.6 km / 0.4 mi)
  • Metro station: Nishi-Yon-Chome Stop (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sapporo Grand Hotel offers 494 accommodations with complimentary bottled water and slippers. Each accommodation is individually furnished. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

NORTHERN TERRACE DINER - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

KOKAKU (Chinese Dining) - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Waraku (Garden Dining) - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.

BIG JUG (Hokkaido Dining) - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open select days.

OLD SALOON (Lounge & Bar) - This bar specializes in French cuisine and serves light fare only. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is not cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 3500 for adults and JPY 1700 for children
  • Covered self parking fee: JPY 2000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sapporo Grand
  • Sapporo Grand Hotel
  • Sapporo Grand Hotel Hotel
  • Sapporo Grand Hotel Sapporo
  • Sapporo Grand Hotel Hotel Sapporo

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.