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Grids Premium Hotel Otaru

4.0 star property
Hotel with a full-service spa, steps from Bank of Japan Museum

Photo gallery for Grids Premium Hotel Otaru

Lobby
Maisonnette Double Room
Exterior
Sauna, steam room
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk
The current price is NZ$204
11 Sept - 12 Sept

Explore the area

View map
1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido Prefecture, 047-0032
  • Sakaimachi Street
    ‪1 min walk‬
  • Otaru Canal
    ‪5 min walk‬
  • Otaru Music Box Museum
    ‪14 min walk‬
  • Sapporo (OKD-Okadama)
    ‪38 min drive‬

Room options

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Comfort Twin Room

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Maisonnette Double Room

Maisonnette Double Room

Maisonnette Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Futon

View all photos for Compact Twin Room

Compact Twin Room

Compact Twin Room

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Comfort Twin Room

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Compact Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Compact Twin Room

  • Sleeps 2

View all photos for Comfort Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Comfort Twin Room

  • Sleeps 3

View all photos for Maisonnette Double Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Maisonnette Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

View all photos for Compact Hollywood Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Compact Hollywood Twin Room

  • Sleeps 2

View all photos for Universal Double Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Universal Double Room

  • Sleeps 2

View all photos for Standard Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Family Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Family Room

  • Sleeps 4

View all photos for Superior Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room

  • Sleeps 3

View all photos for Standard Double Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Double Room

  • Sleeps 2

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About the area

Otaru

Grids Premium Hotel Otaru places you steps from Bank of Japan Museum and within a short 5-minute stroll of Sakaimachi Street. Highlights at this hotel include a full-service spa and a restaurant. .A day of pampering can include access to the sauna and steam room. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Otaru hotel include Otaru Canal and Otaru Music Box Museum.

What's nearby

  • Sakaimachi Street - 1 min walk - 0.2 km
  • Otaru Canal - 5 min walk - 0.4 km
  • Otaru Music Box Museum - 14 min walk - 1.2 km
  • Shin Nihonkai Ferry - 3 min drive - 2.0 km
  • Otaru Tenguyama Ropeway - 3 min drive - 3.1 km

Getting around

  • Otaru Station - 8 min walk
  • Teine Station - 21 min drive
  • Sapporo (OKD-Okadama) - 51 min drive

Restaurants

  • ‪ニュー三幸 小樽本店 - ‬2 min walk
  • ‪あまとう - ‬2 min walk
  • ‪カサブランカ - ‬2 min walk
  • ‪中華食堂 桂苑 - ‬3 min walk
  • ‪ビストロ小泉 - ‬3 min walk

About this property

Grids Premium Hotel Otaru

Hotel with a full-service spa, steps from Bank of Japan Museum
There's a restaurant on site. WiFi is free in public spaces. Grids Premium Hotel Otaru offers its guests a full-service spa. Spa services, a vending machine, and concierge services are also featured at Grids Premium Hotel Otaru. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Otaru hotel.

  • 142 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
  • Dining venue
Grids Premium Hotel Otaru offers 142 air-conditioned accommodations with a safe and complimentary slippers. 43-inch LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 1,500 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,300 for children
  • A restaurant

Restaurants on site

  • ご朝食会場「NOSHH」

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Housekeeping service is provided every 2 days.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2600 for adults and from JPY 1300 for children
  • Uncovered self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Grids Premium Otaru Otaru

Frequently asked questions

What is the cancellation policy at Grids Premium Hotel Otaru?

Grids Premium Hotel Otaru offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grids Premium Hotel Otaru?

As of 28 Aug 2025, prices found for a 1-night stay for 2 adults at Grids Premium Hotel Otaru on 11 Sept 2025 start from NZ$203.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grids Premium Hotel Otaru?

Yep, Grids Premium Hotel Otaru has an uncovered self car park for JPY 1500 per night. Onsite parking is limited.

Are there any beaches close to Grids Premium Hotel Otaru?

The closest beach to Grids Premium Hotel Otaru is Zenibako Beach (14.8 km).

Is there a spa on site at Grids Premium Hotel Otaru?

Yep, there is an onsite spa at Grids Premium Hotel Otaru. It has a steam room and a sauna.

Does Grids Premium Hotel Otaru serve breakfast?

Yep, buffet breakfast is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Grids Premium Hotel Otaru?

No, Grids Premium Hotel Otaru does not offer an airport shuttle service.

Is there a bar or restaurant at Grids Premium Hotel Otaru?

Yep, you can grab a meal at Grids Premium Hotel Otaru's onsite restaurant.

What time are check-in & check-out at Grids Premium Hotel Otaru?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grids Premium Hotel Otaru?

No, pets are not allowed.

Grids Premium Hotel Otaru Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 218 out of 352 reviews
Rating 8 - Good. 106 out of 352 reviews
Rating 6 - Okay. 17 out of 352 reviews
Rating 4 - Poor. 8 out of 352 reviews
Rating 2 - Terrible. 3 out of 352 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

RASHNA

Stayed 2 nights in May 2025

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location...walkable to main shopping street, otaru canal, restaurants etc and is quiet site. Relatively new hotel. Like that toilet wc us separate from bath and basin is outside. Only thing is bed & pillow not as comfortable as expected.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The carpark fee is expensive and ended at 11 am
Stayed 1 night in May 2025

8/10 Good

Kevin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly and helpful. Rooms were clean and comfortable but on the smaller side. Breakfast was convenient and delicious.
Stayed 1 night in May 2025

8/10 Good

CHIUFAI WILLIAM

Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Excellent location
Stayed 1 night in Apr 2025

10/10 Excellent

Travorex, Saraphi

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible.
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent and good experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Wing Ho Edward, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel experience and everything was more than we expected!
Stayed 2 nights in Mar 2025

8/10 Good

Chun Yin Kevin, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Mei Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this property from the room to the breakfast. However, I am not sure is it because my floor was below the onsen floor, it was quite noisy when I was sleeping and there is this strange vibration.
Stayed 1 night in Feb 2025

8/10 Good

Eun sook

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Looking forward to returning soon
Stayed 4 nights in Feb 2025

10/10 Excellent

Alyssa

Stayed 1 night in Feb 2025

8/10 Good

RAEWYN T M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to central city centre. The onsen overlooking the city was great. Room was quite small but comfy enough for our one night stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander Richard

Stayed 8 nights in Jan 2025

10/10 Excellent

Hoe Wee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent hotel with great service. Hotel staffs were very friendly, communicated well with English. The breakfast spread is good and the room winter view is superb. A short stay at Otaru with 3 adults and 2 kids.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kok Tiong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the chic hotel thank you
Stayed 2 nights in Jan 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

wei

Stayed 2 nights in Dec 2024

10/10 Excellent

Meghan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS: - Spacious room. - They provide all the amenities. - I do appreciate the toilet and shower bring separate. - Exterior lights make it convenient to find from the street:) This was a huge plus for someone who isn't familiar with the area. Once I got to the main street and saw the exterior lights, it made finding my way back to the hotel super helpful. - Customer service is great. - They're willing to hold your luggage as you explore the area. - It is about an 8 min. walk to Otaru canal. - There is a shopping street right next to the hotel and a Lawson's right around the corner. CONS: - It is about a 10 min. walk from the station, which is not bad, but if you're going during winter time, walking around with a wheelie bag/luggage is going to be pretty rough. - I wouldn't say it's super budget friendly, unless you're sharing a room and splitting the cost. Overall, I enjoyed staying at this hotel. Would I stay here again? Yes. It was a good central hub in the midst of touristy area.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little tourist hotel in centre of otaru

Great little hotel in central otaru. Super good location within easy walking distance to train station and canal and sakimachi street. Hotel is clean and well maintained!!
Stayed 6 nights in Dec 2024

8/10 Good

HYUNJIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024