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Hotel Gracery Sapporo

4.0 star property
Central hotel connected to a shopping centre in Sapporo with a 24-hour front desk

Photo gallery for Hotel Gracery Sapporo

Standard Twin Room, Non Smoking
Lobby
Exterior
Food and drink
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
4 Kita 4 Jonishi Chuo-ku, Sapporo, Hokkaido, 060-0007
  • Sapporo JR Tower
    ‪5 min walk‬
  • Tanukikoji Shopping Street
    ‪13 min walk‬
  • Odori Park
    ‪14 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Shower/bath combination
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Twin Room, Non Smoking

Compact Twin Room, Non Smoking

Compact Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Floor Triple Room, Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Triple Room, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Shower/bath combination
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room, Women only, Non Smoking

Standard Single Room, Women only, Non Smoking

Standard Single Room, Women only, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Shower/bath combination
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Floor Triple Room, Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Triple Room, Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Shower/bath combination
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Floor Double, Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Double, Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Shower/bath combination
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Floor Twin Room, Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Twin Room, Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Women only, Non Smoking

Twin Room, Women only, Non Smoking

Twin Room, Women only, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Floor Twin Room, Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Twin Room, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Women only, Non Smoking

Triple Room, Women only, Non Smoking

Triple Room, Women only, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Shower/bath combination
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Shower/bath combination
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, Non Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Floor Double, Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Double, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Shower/bath combination
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Floor Wide Bed Twin Room, Non-Smoking

Executive Floor Wide Bed Twin Room, Non-Smoking

Executive Floor Wide Bed Twin Room, Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Ladies' Single Room Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Ladies' Single Room Non-Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Floor Comfort Double smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Comfort Double smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Compact Twin Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Compact Twin Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Ladies' Triple Room Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Ladies' Triple Room Non-Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Double Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Ladies' Twin Room Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Ladies' Twin Room Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Twin Room Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Floor Comfort Double Non-smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Comfort Double Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Triple Room Non-Smoking

  • Sleeps 3
  • 3 Single Beds

Twin - Non-Smoking

  • Sleeps 2

Standard Semi-double - Non-Smoking

  • Sleeps 2

Standard Semi-double - Non-Smoking

  • Sleeps 2

Other

  • Sleeps 1

Single - Smoking

  • Sleeps 1

Standard Single - Non-Smoking

  • Sleeps 1

Standard Triple - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 3

Twin - Smoking

  • Sleeps 2

Semi-double - Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 1

Other

  • Sleeps 1

Triple - Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 1

Standard Single - Non-Smoking

  • Sleeps 1

Twin - Smoking

  • Sleeps 1

View all photos for Executive Wide Twin Bed Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Wide Twin Bed Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Floor Twin Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Twin Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Floor Triple Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Triple Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Floor Twin Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Twin Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Floor Triple Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Triple Non-Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Hollywood Available Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Twin Hollywood Available Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Floor Wide Twin Hollywood Available Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Wide Twin Hollywood Available Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Floor Double Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Double Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Floor Double Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Double Non-Smoking

  • Sleeps 2
  • 1 Double Bed

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About the area

Sapporo

Hotel Gracery Sapporo puts you in the heart of Sapporo, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Sapporo JR Tower and Hokkaido University. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find dry cleaning/laundry services, multilingual staff and a gift shop. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. .Within a 15-minute walk of this 4-property class Sapporo City Centre hotel, attractions include Odori Park and Sapporo Clock Tower.

What's nearby

  • Sapporo JR Tower - 5 min walk - 0.5 km
  • Hokkaido University - 6 min walk - 0.5 km
  • Sapporo Clock Tower - 9 min walk - 0.8 km
  • Tanukikoji Shopping Street - 13 min walk - 1.2 km
  • Odori Park - 14 min walk - 1.2 km

Getting around

  • Sapporo Station - 1 min walk
  • Nishi-Yon-Chome Stop - 12 min walk
  • New Chitose Airport (CTS) - 58 min drive

Restaurants

  • ‪吉野家 - ‬1 min walk
  • ‪Paul's Cafe 本店 - ‬1 min walk
  • ‪北海道カリー倶楽部おの - ‬1 min walk
  • ‪よし乃 - ‬15 min walk
  • ‪らーめん青竜 - ‬1 min walk

About this property

Hotel Gracery Sapporo

Central hotel connected to a shopping centre in Sapporo with a 24-hour front desk
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Hotel Gracery Sapporo.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

  • 1 building
  • 440 guestrooms or units
  • 16 levels
  • Built in 2006
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Lift
  • Smoking in designated areas
  • Dining venue
Hotel Gracery Sapporo offers 440 air-conditioned accommodations with MP3 docking stations and complimentary slippers. Memory foam beds feature down duvets. 26-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Sapporo hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,800 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Built in 2006
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1080.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2800 per person
  • Crib (infant bed) fee: JPY 1080.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Gracery
Gracery Hotel
Gracery Hotel Sapporo
Gracery Sapporo
Gracery Sapporo Hotel
Hotel Gracery
Hotel Gracery Sapporo
Sapporo Gracery Hotel
Sapporo Hotel Gracery
Hotel Gracery Sapporo Hotel
Hotel Gracery Sapporo Sapporo
Hotel Gracery Sapporo Hotel Sapporo

Frequently asked questions

What is the cancellation policy at Hotel Gracery Sapporo?

Hotel Gracery Sapporo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Gracery Sapporo?

The closest beach to Hotel Gracery Sapporo is Otaru Dream Beach (15 km).

Does Hotel Gracery Sapporo serve breakfast?

You bet, buffet brekkie is available daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Gracery Sapporo?

No, Hotel Gracery Sapporo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Gracery Sapporo?

Yep, you can grab a meal at Hotel Gracery Sapporo's onsite restaurant.

What time are check-in & check-out at Hotel Gracery Sapporo?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Gracery Sapporo?

No, only service animals are allowed.

Hotel Gracery Sapporo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 436 out of 1006 reviews
Rating 8 - Good. 385 out of 1006 reviews
Rating 6 - Okay. 138 out of 1006 reviews
Rating 4 - Poor. 35 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robb

Liked: Cleanliness, staff & service, property conditions & facilities
Check in process was seamless and practically contactless. Rooms are small as expected but very clean and comfortable. If you need space to unpack and not live out of your suitcase this place is not for you. The offset, great location connecting to the Sapporo station, Tanukikoji and Susukino by underground passage filled with shopping, dining and entertainment. I would definitely recommend and stay there again.
Stayed 5 nights in Feb 2025

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great room amenities and the staff was courteous and friendly.
Stayed 5 nights in Feb 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not being able to use the air condition was unexpected and made the room a bit uncomfortable but overall great stay
Stayed 6 nights in Feb 2025

10/10 Excellent

Mun Cheng

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lei

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really superb location, right across the Sapporo Station. Room was small but clean. Breakfast was buffet style with a variety of choices, though the breakfast hall was really crowded during peak hour. Overall a great hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Recommended.

Great location as it is across the road from the main train station in Sapporo. Good sized room. Friendly and helpful staff. Would stay there again.
Stayed 3 nights in Jan 2025

8/10 Good

BEE CHOO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location; great breakfast

Room is really small but I think that’s normal for Japanese hotel. Staff is very very nice and helpful. Location is really convenient. Hotel breakfast is really good - a wide variety of Japanese food and some western food like scrambled eggs, bread products, sausages. My favorite indulgence is the soft serve ice cream machine.
Stayed 2 nights in Jan 2025

4/10 Poor

Annie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The room assigned to us at 8/F is in an old and poor condition. Not only the furniture, but the bedding is also pilling. Other than that the carpet under one of the bed is wild cut open with a big hole which looks horrible.

8/10 Good

Kevin

Stayed 5 nights in Dec 2024

10/10 Excellent

Yasuko

Liked: Staff & service, property conditions & facilities
It was very nice . I will stay again
Stayed 1 night in Jan 2025

8/10 Good

Chiu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Motoaki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the airport.
Stayed 1 night in Jan 2025

6/10 Okay

Angel

Stayed 2 nights in Jan 2025

10/10 Excellent

Mike, CHINO HILLS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near Sapporo station. You can go to B1 and it was connected to the Sapporo underground shopping street and stations (JR, subway). And you can walk to Odori park, Tanukikoji in the underground no matter the weather is. I was surprised the public facility in Sapporo.
Stayed 2 nights in Dec 2024

2/10 Terrible

Yen Thi Kim

Disliked: Cleanliness, staff & service, property conditions & facilities
The room is so small for 2 people and 3 luggage’s. They only clean the room every 3 days. The food is same everyday. I skipped two days breakfast as it is too boring. Not worth for money.
Stayed 5 nights in Dec 2024

10/10 Excellent

Yark Khwee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met and welcomed by the manager who checked us in. This property is very convenient by train. There is a bus transfer to the airport within 50 metres from the front of the hotel. It is just opposite Diamaru shopping center. There are nearby good eateries but please book in advance. A good place to stay and revisit.
Stayed 8 nights in Nov 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

MISTY-SKYE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing amenities in the womans room very great location
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with good location, cleaning need to be improved as I see spider web inside my room.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Keitaro

Liked: Cleanliness, staff & service, amenities
Breakfast is amazing! 5 star level.
Stayed 1 night in Oct 2024

10/10 Excellent

Wai-Yee Winnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, it’s very convenient
Stayed 2 nights in Oct 2024

6/10 Okay

Elizabeth

I found the Gracery Hotel very convenient to the train station but there was a lot of road works around the hotel building which made it difficult to navigate. The rooms very very small and cramped but tidy. There was also a lot of construction going on in the foyer which made it noisy and cramped. Some of the staff had difficulty understanding English but were helpful.
Stayed 1 night in Sep 2024