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Hotel Monterey Edelhof Sapporo

4.0 star property
Luxury hotel with full-service spa and 24-hour front desk

Photo gallery for Hotel Monterey Edelhof Sapporo

Exterior
Property preview
[22nd Premium Floor] Suite Room, Non Smoking
Sauna, hot tub, hot springs/mineral springs, massages
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is NZ$232
8 Oct - 9 Oct

Explore the area

View map
Nishi 1-1, Kita 2 Jyo, Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Place, Sapporo Clock Tower
    ‪3 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪9 min walk‬
  • Place, Odori Park
    ‪15 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

View all photos for [South Building 2-12F] Twin Room, Non Smoking with No View

1 bedroom, premium bedding, down duvets, desk

[South Building 2-12F] Twin Room, Non Smoking with No View

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 26 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [South Building 2-12F] Corner Twin Room, Non Smoking

[South Building 2-12F] Corner Twin Room, Non Smoking

[South Building 2-12F] Corner Twin Room, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 29 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [22nd Premium Floor] Suite Room, Non Smoking

[22nd Premium Floor] Suite Room, Non Smoking

[22nd Premium Floor] Suite Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Separate bedroom
Down duvet
Premium bedding
Blackout curtains
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin (16th - 21st floors, 2 single beds), Non Smoking

Deluxe Twin (16th - 21st floors, 2 single beds), Non Smoking

Deluxe Twin (16th - 21st floors, 2 single beds), Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Single Room, Non Smoking (16th - 21st floors)

Single Room, Non Smoking (16th - 21st floors)

Single Room, Non Smoking (16th - 21st floors)

9.0 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for [22nd Premium Floor] Standard Twin Room, Non Smoking

View from room

[22nd Premium Floor] Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin Room (16th - 21st floors, 2 single sized beds), Non Smoking

Standard Twin Room (16th - 21st floors, 2 single sized beds), Non Smoking

Standard Twin Room (16th - 21st floors, 2 single sized beds), Non Smoking

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Luxury Room, Non Smoking (The top floor, 2 beds)

Luxury Room, Non Smoking (The top floor, 2 beds)

Luxury Room, Non Smoking (The top floor, 2 beds)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Semi Double Room (16th - 21nd floors), Non Smoking

Semi Double Room (16th - 21nd floors), Non Smoking

Semi Double Room (16th - 21nd floors), Non Smoking

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for [22nd Premium Floor] Premium Suite Room, Non Smoking

[22nd Premium Floor] Premium Suite Room, Non Smoking | View from room

[22nd Premium Floor] Premium Suite Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Separate bedroom
Down duvet
Premium bedding
Blackout curtains
  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Triple Room, Non Smoking (16th-21st floors,2 single+1 extra bed)

Deluxe Triple Room, Non Smoking (16th-21st floors,2 single+1 extra bed)

Deluxe Triple Room, Non Smoking (16th-21st floors,2 single+1 extra bed)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Deluxe Quadruple Room, Non Smoking (16th - 21st floors, for 4 people)

Deluxe Quadruple Room, Non Smoking (16th - 21st floors, for 4 people)

Deluxe Quadruple Room, Non Smoking (16th - 21st floors, for 4 people)

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Murphy Beds

View all photos for Standard Triple Room, Non Smoking (16-21 fr, 2 Single Beds + 1extra bed)

Standard Triple Room, Non Smoking (16-21 fr, 2 Single Beds + 1extra bed)

Standard Triple Room, Non Smoking (16-21 fr, 2 Single Beds + 1extra bed)

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 24 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for [22nd Premium Floor] Large Twin Room, Non Smoking

[22nd Premium Floor] Large Twin Room, Non Smoking

[22nd Premium Floor] Large Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [South Building 2-12F] Twin Room, For 3 people, Non Smoking with No View

Room amenity

[South Building 2-12F] Twin Room, For 3 people, Non Smoking with No View

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 26 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for South Corner Twin

1 bedroom, premium bedding, down duvets, desk

South Corner Twin

  • Sleeps 2

View all photos for Premium Floor Standard Twin Room

1 bedroom, premium bedding, down duvets, desk

Premium Floor Standard Twin Room

  • Sleeps 2

View all photos for South Comfort Twin

1 bedroom, premium bedding, down duvets, desk

South Comfort Twin

  • Sleeps 2

View all photos for Premium Floor Suite Room

1 bedroom, premium bedding, down duvets, desk

Premium Floor Suite Room

  • Sleeps 2

View all photos for South Triple Room

1 bedroom, premium bedding, down duvets, desk

South Triple Room

  • Sleeps 3

View all photos for Premium Floor Premium Suite Room

1 bedroom, premium bedding, down duvets, desk

Premium Floor Premium Suite Room

  • Sleeps 2

View all photos for Universal Twin

1 bedroom, premium bedding, down duvets, desk

Universal Twin

  • Sleeps 2

View all photos for Standard Single Room

1 bedroom, premium bedding, down duvets, desk

Standard Single Room

  • Sleeps 1

View all photos for Semi Double Room

1 bedroom, premium bedding, down duvets, desk

Semi Double Room

  • Sleeps 2

View all photos for Luxury Room

1 bedroom, premium bedding, down duvets, desk

Luxury Room

  • Sleeps 2

View all photos for Standard Twin Room

1 bedroom, premium bedding, down duvets, desk

Standard Twin Room

  • Sleeps 3

View all photos for Deluxe Corner Twin Room

1 bedroom, premium bedding, down duvets, desk

Deluxe Corner Twin Room

  • Sleeps 4

View all photos for Premium Floor Large Twin Room

1 bedroom, premium bedding, down duvets, desk

Premium Floor Large Twin Room

  • Sleeps 2

View all photos for South Twin

1 bedroom, premium bedding, down duvets, desk

South Twin

  • Sleeps 2

View all photos for Standard Triple Room

1 bedroom, premium bedding, down duvets, desk

Standard Triple Room

  • Sleeps 3

View all photos for Deluxe Corner Quadruple Room

1 bedroom, premium bedding, down duvets, desk

Deluxe Corner Quadruple Room

  • Sleeps 4

View all photos for Deluxe Corner Triple Room

1 bedroom, premium bedding, down duvets, desk

Deluxe Corner Triple Room

  • Sleeps 3

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About the area

Sapporo

A luxury stay in the heart of Sapporo awaits you at Hotel Monterey Edelhof Sapporo. Within just a 10-minute stroll, you'll find Sapporo Clock Tower and Nijo Market. Highlights at this hotel include a full-service spa and a restaurant. .A pampering day can include massages along with access to the hot springs/mineral springs. The restaurant, 隨縁亭/ZUIENTEI, serves Japanese cuisine and is open for lunch and dinner. 1421 square feet (132 square metres) of event facilities include meeting rooms and conference space. Other amenities include laundry facilities, a 24-hour front desk and a corner/local shop. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Sapporo City Centre hotel include Sapporo JR Tower and Tanukikoji Shopping Street.

What's nearby

  • Sapporo Clock Tower - 3 min walk - 0.3 km
  • Nijo Market - 8 min walk - 0.7 km
  • Tanukikoji Shopping Street - 9 min walk - 0.8 km
  • Hokkaido University - 14 min walk - 1.2 km
  • Odori Park - 15 min walk - 1.3 km

Getting around

  • Sapporo Station - 3 min walk
  • Odori Station - 8 min walk
  • New Chitose Airport (CTS) - 56 min drive

Restaurants

  • ‪北海道らーめん奥原流久楽本店 - ‬2 min walk
  • ‪北海道食市場 丸海屋 離 - ‬3 min walk
  • ‪かけはし 北二条店 - ‬3 min walk
  • ‪CAFÉ de CRIÉ - ‬3 min walk
  • ‪Japanese Ramen Noodle Lab Q - ‬3 min walk

About this property

Hotel Monterey Edelhof Sapporo

Luxury hotel with full-service spa and 24-hour front desk
There's a restaurant on site. Hotel Monterey Edelhof Sapporo offers its guests a full-service spa. Event space at this hotel measures 1421 square feet (132 square metres) and includes conference space. The luxury Hotel Monterey Edelhof Sapporo also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

  • 300 guestrooms or units
  • 2 buildings
  • Conference rooms
  • 1421 sq ft of conference space
  • 132 sq. m of conference space
  • Built in 2000
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Lift
  • Smoking in designated areas
  • Dining venue
Hotel Monterey Edelhof Sapporo offers 300 accommodations with complimentary bottles of water and complimentary slippers. Beds feature down duvets and premium bedding. 22-inch LED televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas. There are hot springs/mineral springs on site.

Similar properties

Exterior

SAPPORO HOTEL by GRANBELL

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4.3 out of 5, Excellent, 228 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • A restaurant

Restaurants on site

  • 隨縁亭/ZUIENTEI

Things to do

  • Full-service spa

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,421 square feet of conference space
  • Meeting rooms

Full-service spa

  • Hot tub
  • Hot/mineral springs
  • In-room massages
  • Public indoor bath (no minerals)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • Banquet hall
  • Built in 2000
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LED TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property’s spa will not be available on the following dates: 1 September, October 6, November 4, December 1, 2025; January 5, February 2, March 2, April 6, May 7, June 1, July 6, August 3, September 7, October 5, November 9, December 7, 2026; and January 5, February 1, and March 1, 2027.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Cots (infant beds) are available for JPY 1100 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4000 for adults and from JPY 2000 for children
  • Self-parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Monterey Edelhof
Hotel Monterey Edelhof Sapporo
Hotel Monterey Sapporo
Hotel Monterey Sapporo Edelhof
Monterey Edelhof
Monterey Edelhof Hotel Sapporo
Monterey Edelhof Sapporo
Monterey Sapporo
Sapporo Hotel Monterey
Sapporo Monterey Hotel
Monterey Edelhof Sapporo
Hotel Monterey Edelhof Sapporo Hotel
Hotel Monterey Edelhof Sapporo Sapporo
Hotel Monterey Edelhof Sapporo Hotel Sapporo

Frequently asked questions

What is the cancellation policy at Hotel Monterey Edelhof Sapporo?

Hotel Monterey Edelhof Sapporo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Monterey Edelhof Sapporo?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Monterey Edelhof Sapporo on 8 Oct 2025 start from NZ$228.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Monterey Edelhof Sapporo?

Yep, Hotel Monterey Edelhof Sapporo has a self car park with in/out privileges for JPY 1500 per night.

Are there any beaches close to Hotel Monterey Edelhof Sapporo?

The closest beach to Hotel Monterey Edelhof Sapporo is Otaru Dream Beach (15.4 km).

Is there a spa on site at Hotel Monterey Edelhof Sapporo?

Yep, there is an onsite spa at Hotel Monterey Edelhof Sapporo. It has a hot tub, a sauna and hot springs. You'll enjoy services like massages.

What makes Hotel Monterey Edelhof Sapporo a romantic place to stay?

A hot tub, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel Monterey Edelhof Sapporo.

Is Hotel Monterey Edelhof Sapporo family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Monterey Edelhof Sapporo is a hit with families.

Are there hot tubs in the rooms at Hotel Monterey Edelhof Sapporo?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Monterey Edelhof Sapporo serve breakfast?

Yeah, buffet brekkie is served daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hotel Monterey Edelhof Sapporo?

No, Hotel Monterey Edelhof Sapporo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Monterey Edelhof Sapporo?

Yep, you can grab a meal at Hotel Monterey Edelhof Sapporo's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Hotel Monterey Edelhof Sapporo?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Monterey Edelhof Sapporo?

No, only service animals are allowed.

Reviews

Hotel Monterey Edelhof Sapporo Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 680 out of 1090 reviews
Rating 8 - Good. 318 out of 1090 reviews
Rating 6 - Okay. 55 out of 1090 reviews
Rating 4 - Poor. 27 out of 1090 reviews
Rating 2 - Terrible. 10 out of 1090 reviews

Reviews

10/10 Excellent

Kevin, Santa Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredible view from 22nd floor
Stayed 2 nights in Jun 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Chendong

Stayed 2 nights in Jun 2025

10/10 Excellent

Hironori

Business traveller
Liked: Cleanliness, property conditions & facilities
Men’s spa’s clothes change room was little bit stinky but totally good.
Stayed 1 night in Jun 2025

8/10 Good

TREVOR GERARD, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms a bit small but has a number of amenities
Stayed 6 nights in Jun 2025

10/10 Excellent

Shirin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly. Room size is good.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is convenient to Odori Park and market. Friendly staffs and cleanliness.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inner City, close to all facilities. Beautiful building with comfortable rooms
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family

Heater on blast coming into room

When we first came in, the hotel lobby was nicely decorated and the front desk staff were very friendly. It was unfortunate we were told the onsen spa was closed for cleaning one of the days we’re there, and the onsen closes everyday 10pm which is too early. The room is spacious and beds were comfy. However on the 2nd day, we came into our room with the heater blasting. Our room felt like a sauna and it was so uncomfortable! we complained to the front desk and the manager was going to our room to help. the only option given was to open the window, which was super bad since I had allergies and you can hear cars and ambulances outside. the manager gave us a fan and told us to wait until midnight for the AC to turn on. We did not enjoy our stay.
Stayed 2 nights in May 2025

10/10 Excellent

Kwong Meng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located with access to food options within walking distance.
Stayed 2 nights in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at South wing. Room was very comfortable but there was no Aircon in month of May so it became quite stuffy. Service was fantastic as they came quickly to help open a window. Do note that South Wing Rooms occupants have to wear casual clothes to go to the Public Bath as the pathway is via the ground floor
Stayed 3 nights in May 2025

10/10 Excellent

Lori

Stayed 2 nights in May 2025

10/10 Excellent

Hiroshi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 2 nights in May 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

great location & the room & beds are clean
Stayed 3 nights in Apr 2025

10/10 Excellent

ROBERT FENG, Arcadia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Quiet stay and nice overall atmosphere very close to the station
Stayed 5 nights in May 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Simple but elegant.
Stayed 2 nights in May 2025

8/10 Good

Charles, KAILUA KONA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to Odori park and close to public transportation.
Stayed 3 nights in May 2025

8/10 Good

Ann M

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

deborah

Would stay here again

Very clean, comfortable. Restaurants were excellent.
Stayed 3 nights in May 2025

8/10 Good

KIMIYO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very clean and big room. Spa onsen is very clean and staff are good trained people . Hotel location is walkable But It was cold and dark outside when we arrived Sapporo station so We use underground . It's very confused Which way we should go . Finally we found exit that close to get Hotel. But invisible stairs went on and on and to our surprise, we were on the tired basement floor. It was so hard to carry heavy bags. Next day we notice that there was an elevator at the exit before the one. I wanted know how can I get Hotel from Sapporo station.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, convenience and very good breakfasts
Stayed 4 nights in May 2025

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and comfort
Stayed 11 nights in Apr 2025