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5.0 out of 5

"Hotel building is good. In city centre very convenient close underground station " More

By a verified traveller on Thu 10 Nov 2022

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Hotel Description

At Mercure Hotel Sapporo you'll be within just a 10-minute stroll of popular attractions like Tanukikoji Shopping Street and Sapporo TV Tower. Highlights at this hotel include in-room free WiFi, free internet, and LCD TVs.

The restaurant, Bordeaux, serves French cuisine and is open for breakfast, lunch, and dinner. Added amenities include free WiFi in public areas and a gym. Buffet breakfast is available daily between 6:00 AM and 10 AM.

Attractions within a 15-minute walk of this 4-star Sapporo City Centre hotel include Sapporo Clock Tower and Nakajima Park.

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$98* Per night/room 21 Apr. - 22 Apr.

Privilege, Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Superior Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Standard Twin Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mercure Hotel Sapporo ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Hotel Sapporo

Couples (1) Family (2)
5 out of 5
Hotel building is good. In city centre very convenient close underground station

Posted by on 10 Nov. 2022

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Comment from Hotel Management

15 Nov. 2022 by Sunada

Dear KennyI would like to thank you on behalf of the staff here for choosing Mercure Sapporo.We are deeply pleased to get your gracious praise. It was truly our honor to read your great comments.Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence.Once again, we would like to thank you for your gracious comments and rating.We look forward to your visit again and we will be delighted to be at your service in the near future.Sincerely,Quality Assurance TeamMercure Sapporo

5 out of 5
Great location, clean and surrounded by restaurants

Posted by on 12 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Shihomi

Thank you for staying with Mercure Sapporo. Also, thank you for taking the time to rate us 5-star and filling out the review. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience and we are looking forward to welcoming you back in the near future.

5 out of 5
The hotel is positioned well to do local shopping and a short taxi ride to the Sapporo beer garden to do bbq lunch and all you can drink. Whiteliner bus also picks up in the morning from hotel to travel direct out to Niseko ski fields if you are staying out there. Also bus from Chitose airport drops off around corner about 500m from Mercure hotel. Bus from Chitose airport is caught from front of domestic terminal to suskino bus stop in Sapporo for 1100 yen per adult, then a short walk to hotel Mercure.

Posted by on 7 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by Shihomi

Thank you for staying at the Mercure Sapporo. Your perfect rating and great comments are very much appreciated. We are very happy to hear that you enjoyed the location of our hotel and the surrounding establishments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one.

Property Features

There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Mercure Hotel Sapporo. Smoking is allowed in designated areas at this 4-star Sapporo hotel.

  • 1 building
  • 285 guestrooms or units
  • 15 levels
  • Meeting rooms
  • Built in 2009
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Sapporo Station (1.7 km / 1 mi)
  • Metro station: Hosui-Susukino Station (0.2 km / 0.1 mi)

Room Amenities

Mercure Hotel Sapporo offers 285 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet. This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10 AM.

Bordeaux - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Annual carbon offsets
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2100 per person
  • Nearby parking fee: JPY 2000 per night (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Sapporo
  • Mercure Sapporo
  • Sapporo Mercure Hotel
  • Mercure Hotel Sapporo Hotel
  • Mercure Hotel Sapporo Sapporo
  • Mercure Hotel Sapporo Hotel Sapporo

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.