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Mercure Sapporo

4.0 star property

Photo gallery for Mercure Sapporo

Exterior
Fitness facility
Superior Triple Room, 3 Single Beds, Non Smoking
Breakfast, lunch, dinner served; French cuisine
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$96
6 May - 7 May

Explore the area

View map
2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, Sapporo, Hokkaido, 064 0804
  • Place, Tanukikoji Shopping Street
    ‪2 min walk‬
  • Place, Susukino Street
    ‪2 min walk‬
  • Place, Nijo Market
    ‪5 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪58 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Privilege, Room, 1 Queen Bed, Non Smoking

Privilege, Room, 1 Queen Bed, Non Smoking

Privilege, Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Twin Room, 2 Single Beds, Non Smoking

Privilege, Twin Room, 2 Single Beds, Non Smoking

Privilege, Twin Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Triple Room, 3 Single Beds, Non Smoking

Superior Triple Room, 3 Single Beds, Non Smoking

Superior Triple Room, 3 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds

View all photos for Standard Room, 1 Queen Bed (Plus)

Standard Room, 1 Queen Bed (Plus)

Standard Room, 1 Queen Bed (Plus)

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

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Sapporo City Centre
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 1,122 reviews
The price is NZ$90
6 May - 7 May
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About the area

Sapporo

At Mercure Sapporo you'll be within a short 5-minute stroll of popular places like Tanukikoji Shopping Street and Nijo Market. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Bordeaux, serves French cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas and a gym. Buffet breakfast is available daily between 6:00 AM and 10 AM. .Attractions within a 20-minute walk of this 4-property class Sapporo City Centre hotel include Nakajima Park and Odori Park.

What's nearby

  • Tanukikoji Shopping Street - 2 min walk - 0.2 km
  • Susukino Street - 2 min walk - 0.2 km
  • Nijo Market - 5 min walk - 0.4 km
  • Sapporo TV Tower - 8 min walk - 0.7 km
  • Nakajima Park - 11 min walk - 1.0 km

Getting around

  • Hosui-Susukino Station - 2 min walk
  • Sapporo Station - 14 min walk
  • New Chitose Airport (CTS) - 60 min drive

Restaurants

  • ‪夜パフェ専門店 パフェテリア パル - ‬1 min walk
  • ‪町のすし家 四季花まる - ‬1 min walk
  • ‪レストラン ボルドー Bordeaux - ‬1 min walk
  • ‪自家焙煎らーめん とみの屋 - ‬1 min walk
  • ‪札幌 かに家 札幌本店 - ‬1 min walk

About this property

Mercure Sapporo

There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Mercure Sapporo.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

  • 1 building
  • 285 guestrooms or units
  • 15 levels
  • Conference rooms
  • Built in 2009
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Mercure Sapporo offers 285 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, bidets and toilets with an electronic bidet.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. An iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

Similar properties

Exterior
SAPPORO HOTEL by GRANBELL
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  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 602 reviews
The price is NZ$121
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (JPY 2,000 per night); discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: JPY 3,000 per person
  • A restaurant

Restaurants on site

  • Bordeaux

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 per person
  • Nearby parking fee: JPY 2000 per night (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Sapporo
Mercure Sapporo
Sapporo Mercure Hotel
Mercure Sapporo Hotel
Mercure Hotel Sapporo
Mercure Sapporo Sapporo
Mercure Sapporo Hotel Sapporo

Frequently asked questions

What is the cancellation policy at Mercure Sapporo?

Mercure Sapporo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Sapporo?

As of 30 Apr 2026, prices found for a 1-night stay for 2 adults at Mercure Sapporo on 6 May 2026 start from NZ$96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mercure Sapporo?

The closest beach to Mercure Sapporo is Otaru Dream Beach (16.3 km).

Does Mercure Sapporo serve breakfast?

Yep, buffet brekkie is offered daily between 6:00 AM and 10 AM.

Is there a free airport shuttle available at Mercure Sapporo?

No, Mercure Sapporo does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Sapporo?

Yep, you can grab a meal at Mercure Sapporo's onsite restaurant that serves French cuisine.

What time are check-in & check-out at Mercure Sapporo?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Sapporo?

No, pets are not allowed.

Mercure Sapporo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 580 out of 1000 reviews
Rating 8 - Good. 310 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Gilbert

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was clean with a very good breakfast, and housekeeping did a great job overall.
Stayed 3 nights in Jan 2026

10/10 Excellent

Brittany

Great room and staff
Stayed 1 night in Jan 2026

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and room was large and very clean. Higher floors offer great Mountain View’s
Stayed 1 night in Jan 2026

8/10 Good

Vipul

Stayed 4 nights in Jan 2026

8/10 Good

Elaine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I hope the bathroom can be cleaned thoroughly. The stopper on the bathtub was not working properly. Hopefully, the Breakfast will change in a daily basis for some dishes.
Stayed 2 nights in Dec 2025

6/10 Okay

Elaine

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The cleanliness needs improvement. The sink is dirty, it’s disappointing. Also, there was urine smell in the toilet when we checked in to the hotel. When trying to call the customer service, it was unreachable.
Stayed 2 nights in Dec 2025

6/10 Okay

Joan

Liked: Cleanliness
Stayed 3 nights in Dec 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staffs are nice. Clean room just a little bit small, great location
Stayed 1 night in Dec 2025

10/10 Excellent

Raymond Alphonse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had 5 nights at the hotel and everything was great! Compliments to the very helpful and responsive staff!!! They made our stay even more comfortable! This is our 2nd stay are Mercure.
Stayed 5 nights in Nov 2025

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great coffee in the lobby and fantastic location
Stayed 6 nights in Sep 2025

10/10 Excellent

Ark, irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel in the heart of Susukino. There are two subway stations close by, each within a 5min walking distance. There are plenty of dining options and shops and shōtengai close by. The staff were extremely friendly and helpful. The hotel lobby also had an espresso machine for the guests that need a shot or boost after a long day. Overall, my family and I would definitely be back the next time we visit Sapporo.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Everyone was kind, friendly and welcoming. Breakfast buffet was great with many food options. Hotel gym was standard, but a nice use during my vacation. Room was clean and super spacious. Overall great service.
Stayed 7 nights in Aug 2025

8/10 Good

Priyanka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great area if trip with friends

Should be providing basic facility of water and coffee in rooms even if the tap water is drinkable.
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Stayed 4 nights in Aug 2025

10/10 Excellent

Mia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, comfortable and quite spacious for Japan rooms. My family enjoyed using the gym for early morning workouts and our friends made good us of the hotel washing machines. Having a separate elevator to get to the lobby and the hotel rooms was at times bothersome, since it took longer, but I appreciated the safety and protection for hotel guests. The hotel location was convenient—close to subway, lots of shopping and assorted eateries available in walking distance!
Stayed 5 nights in Jul 2025

10/10 Excellent

Masao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Ning

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Hotel location was great and so was the staff. However, there was a horrible smell on the blanket that even after sheets/duvet were changed, the smell remained and kept me up all night.
Stayed 3 nights in Jul 2025

8/10 Good

Erlinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

TRINH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, easy access to shop, dining and bus airport transfer which is only 3 minutes walking from hotel to bus station. Joanita is the best receptionist in Japan that I met. He is so helpful and friendly. I would go back to this hotel if i travel to Hokkaido next time
Stayed 3 nights in Jun 2025

6/10 Okay

Anthony

Travelled with group
Stayed 4 nights in Jun 2025

8/10 Good

Anne

Travelled with family
Liked: Amenities
Size of room is good, may be better if there’s more storage space, overall in terms of location and convenience is great
Stayed 4 nights in Jun 2025

8/10 Good

Meca, Singapore

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Near station, room is big, bed is big enough and comfy, aircon is ok, breakfast is ok though i prefer a Japanese hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great place to stay in Sapporo. It is right in the middle of the restaurant and nightlife scene in town, with many choices on what to eat and do. It’s also right on a subway line two stops from the main JR Rail Station. The rooms were clean, quiet, and comfortable. The provided breakfast was good, but not outstanding. The staff were uniformly pleasant. It offers great value for the money. We would stay here again for sure.
Stayed 2 nights in Jun 2025

4/10 Poor

laureen

Travelled with family
Disliked: Amenities, property conditions & facilities
Good breakfast and services
Stayed 5 nights in May 2025