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OMO5 Otaru by Hoshino Resorts

3.0 star property

Photo gallery for OMO5 Otaru by Hoshino Resorts

Exterior detail
Restaurant
Superior Twin Room, Non Smoking
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$141
5 Apr - 6 Apr

Explore the area

View map
1-6-31 Ironai, Otaru, Hokkaido, 047-0031
  • Place, Otaru Canal
    ‪1 min walk‬
  • Place, Sakaimachi Street
    ‪3 min walk‬
  • Place, Shin Nihonkai Ferry
    ‪2 min drive‬
  • Airport, Sapporo (OKD-Okadama)
    ‪39 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

7.0 out of 10
Good
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room, Non Smoking

Superior King Room, Non Smoking

Superior King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Otaru

OMO5 Otaru by Hoshino Resorts puts you in the heart of Otaru, within steps of Otaru Art Village and Nichigin-dōri. Highlights at this ski hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 9:00 AM. There's also limited parking, along with the convenience of a ski shuttle. .Near this 3-property class Otaru hotel, you'll find Otaru Canal.

What's nearby

  • Otaru Canal - 1 min walk - 0.2 km
  • Sakaimachi Street - 3 min walk - 0.3 km
  • Otaru City General Museum Ungakan - 3 min walk - 0.3 km
  • Otaru Music Box Museum - 15 min walk - 1.3 km
  • Shin Nihonkai Ferry - 2 min drive - 1.7 km

Getting around

  • Otaru Station - 8 min walk
  • Inaho Station - 20 min drive
  • Sapporo (OKD-Okadama) - 49 min drive

Restaurants

  • ‪ルタオ - ‬3 min walk
  • ‪小樽ビール 小樽倉庫No.1 - ‬6 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪北海あぶりやき 運河倉庫 - ‬7 min walk
  • ‪魚屋直営食堂 うろこ亭 - ‬2 min walk

About this property

OMO5 Otaru by Hoshino Resorts

Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi.

This 3-star Otaru hotel is smoke free.

  • 92 guestrooms or units
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
OMO5 Otaru by Hoshino Resorts offers 92 accommodations with laptop-compatible safes and complimentary slippers. This Otaru hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (JPY 1,000 per day)
  • Street parking available
  • Ski shuttle (surcharge)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Ski equipment rentals
  • Ski lift privileges

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • Lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2300 for adults and from JPY 2300 for children
  • Nearby parking fee: JPY 1000 per day(33 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

OMO5 Otaru by Hoshino Resorts Hotel
OMO5 Otaru by Hoshino Resorts Otaru
OMO5 Otaru by Hoshino Resorts Hotel Otaru

Frequently asked questions

What is the cancellation policy at OMO5 Otaru by Hoshino Resorts?

OMO5 Otaru by Hoshino Resorts offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at OMO5 Otaru by Hoshino Resorts?

As of 2 Apr 2026, prices found for a 1-night stay for 2 adults at OMO5 Otaru by Hoshino Resorts on 5 Apr 2026 start from NZ$141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at OMO5 Otaru by Hoshino Resorts?

Onsite parking is limited.

Are there any beaches close to OMO5 Otaru by Hoshino Resorts?

The closest beach to OMO5 Otaru by Hoshino Resorts is Otamoi Beach (5 km).

Does OMO5 Otaru by Hoshino Resorts serve breakfast?

Yep, buffet brekkie is on offer daily from 6:30 AM to 9:00 AM.

Is there a free airport shuttle available at OMO5 Otaru by Hoshino Resorts?

No, OMO5 Otaru by Hoshino Resorts does not offer an airport shuttle service.

Is there a bar or restaurant at OMO5 Otaru by Hoshino Resorts?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at OMO5 Otaru by Hoshino Resorts?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at OMO5 Otaru by Hoshino Resorts?

No, pets are not allowed.

OMO5 Otaru by Hoshino Resorts Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 176 reviews
Rating 8 - Good. 48 out of 176 reviews
Rating 6 - Okay. 17 out of 176 reviews
Rating 4 - Poor. 11 out of 176 reviews
Rating 2 - Terrible. 4 out of 176 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tonger

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Cozy room. Accommodating staff. My second time in this hotel. Highly recommended if you ever wanted to visit otaru
Stayed 2 nights in Dec 2025

10/10 Excellent

Hyunjae

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a perfect stay. 2 nights 2 rooms. Clean facility. Great breakfast. Fantastic service from hotel staff. Will stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
Stayed 1 night in Aug 2025

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Nora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This class of hotel is no onsen really weird. The lobby too small and luggage storage using lockers is wasted the space
Stayed 1 night in Oct 2025

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice newly renovated and efficient room. First one for three that I see with 3 single beds
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and convenient
Stayed 1 night in May 2025

10/10 Excellent

Beverly, Pearl City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the smaller rooms we stayed at but staff was very friendly & informative.

10/10 Excellent

Johnny

Liked: Amenities, property conditions & facilities
Wonderbar
Stayed 1 night in Apr 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, small hotel in a sleepy very small city. Otaru is absolutely fantastic. Amazing food, but don’t expect late nights out. Clean, comfortable room and a super helpful staff. Ski room was a nice feature. No free parking, but for a city, and it wasn’t too pricey. 1000 yen/night. The only thing it’s missing is an onsen, but there are a few public ones close by. We stayed here while skiing Kiroro; great small mountain. Both Otaru and Kiriro were perfect for a local feel and not having a western resort vibe. 👍
Stayed 3 nights in Mar 2025

10/10 Excellent

Max

Stayed 1 night in Feb 2025

10/10 Excellent

Edwin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Location a bit far from station
Stayed 2 nights in Jan 2025

10/10 Excellent

Prachitpol

Stayed 1 night in Dec 2024

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The desk staff are very helpful to answer my questions. The hotel is near to many otaru attractions. Walkable to otaru station with my luggage. Maybe can provide free coffee to hotel guests?
Stayed 2 nights in Dec 2024

10/10 Excellent

Melvyn

Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to sightseeing area.
Stayed 1 night in Oct 2024

10/10 Excellent

Eng Heng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Amenities like shower cap essential for ladies was not available . Too few hangers for 2 persons . Like the pillows , not too soft . Good breakfast
Stayed 3 nights in Sep 2024

10/10 Excellent

Man In Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique hotel renovated from a history bank building. Enjoyed the interesting hotel experience merging of modern use of amenities and management in an old setting. There are two towers. We stayed in the vintage building. It kept the bank wall and door deco in dark brown and white. The room is not bad in size, very big kind size bad and clean overall. The bathroom has separate toilet, a comfy tub and big shower space right on the side. Good water power. Suggest to have a stool. A little slow in draining for the tub after my hot tub. And a little mold around a few tiles but I think it is acceptable since it is an old building. Overall the whole room is not rusty, but well kept and clean, with good ventilation. Face care amenities need to pay while other bathroom amenities and tea are free to take. Our premium deluxe room with club access adds on my interesting experience to the night lounge which is decorated with lots of classical oil lamps and music boxes. You can choose music box you like to bring to your room to listen and return when check out. The girl staff (fnot sure exact full name but it started with Tam….) at reception on our check in time between 4:80-5:15 pm on 9/7. She was comparatively ok to communicate in English. She was so friendly, helpful and patiently explained & recommended about tourist attractions and spent a long time to help us book a boat ride tour for the next day. The breakfast buffet is worth to have. Good tasre and varieties.
Stayed 1 night in Sep 2024

4/10 Poor

Vincent, Tokyo

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Hoi Ying Shania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, yummy soba shop just nearby the hotel. Room is clean, staff is nice & helpful. Also, very nice breakfast place and delicious food at 3/F. But no onsen/ open bath in the hotel now. Have laundry at 2/F. The Parking next to the hotel always full, takes ~7 mins walking distance from another car park, 1000 yen per day, freely in & out
Stayed 1 night in Aug 2024

10/10 Excellent

Hooi Ping

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The location of the property is excellent and we love the breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lau Auyang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumb up for this hotel

Near to Otaru Canal . Staff was friendly and some able to do English speaking. Overall this hotel is worth to try
Stayed 1 night in May 2024