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Portom International Hokkaido

4.0 star property

Photo gallery for Portom International Hokkaido

Lobby
Superior Twin Room, Non Smoking
Exterior
Junior Suite Twin Room
Separate bathtub and shower, free toiletries, hair dryer, bathrobes

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$459
22 June - 23 June

Explore the area

View map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012
  • Place, New Chitose Airport Onsen
    ‪9 min walk‬
  • Place, Northern Horse Park
    ‪17 min drive‬
  • Place, Lake Shikotsu
    ‪35 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪5 min walk‬

Room options

View all photos for Junior suite French Dinner Course Main Dish: Roasted Wagyu Beef

Premium bedding, pillow-top beds, minibar, in-room safe

Junior suite French Dinner Course Main Dish: Roasted Wagyu Beef

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(49 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Suite Double Room

Junior Suite Double Room

Junior Suite Double Room

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Twin Room

Junior Suite Twin Room

Junior Suite Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Portom Suite Room

Portom Suite Room

Portom Suite Room

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Twin Room French Dinner Course Main Dish: Roasted Wagyu Beef Non smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room French Dinner Course Main Dish: Roasted Wagyu Beef Non smoking

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

10.0 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite - Crab Set Dinner & Buffet Breakfast Included

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite - Crab Set Dinner & Buffet Breakfast Included

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

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About the area

Chitose

At Portom International Hokkaido, you'll be connected to the airport and 9.6 km (6 mi) from Aoba Park. Highlights at this hotel include 2 restaurants and in-room free WiFi. .ザ・バー / ザ・シガーバー is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 6:00 AM and 11:00 AM. There's also the convenience of limited parking. .Places within a 15-minute drive of this 4-property class Chitose hotel include Chitose Salmon Aquarium and Utonai-ko Sanctuary.

What's nearby

  • New Chitose Airport Onsen - 9 min walk - 0.8 km
  • Northern Horse Park - 17 min drive - 14.0 km
  • Shikotsuko Onsen - 32 min drive - 36.5 km
  • Lake Shikotsu - 35 min drive - 38.9 km
  • Sapporo Dome - 52 min drive - 46.0 km

Getting around

  • New Chitose Airport Station - 7 min walk
  • Osatsu Station - 17 min drive
  • New Chitose Airport (CTS) - 9 min drive

Restaurants

  • ‪北海道ラーメン道場 - ‬8 min drive
  • ‪どんぶり茶屋 - ‬9 min drive
  • ‪えびそば一幻 - ‬9 min drive
  • ‪CAFE GREEN Tokachi - ‬9 min drive
  • ‪グルメ回転すし 函太郎 - ‬9 min drive

About this property

Portom International Hokkaido

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, spa services, and multilingual staff are also featured at Portom International Hokkaido.

This 4-star Chitose hotel is smoke free.

  • 171 guestrooms or units
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Portom International Hokkaido offers 171 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. This Chitose hotel provides complimentary wireless Internet access.

Bathrooms include a separate bath and shower, bathrobes, slippers and bidets. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 3,500 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: JPY 4,807 for adults and JPY 2,530 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • カフェ スカイライブラリー
  • ザ・バー / ザ・シガーバー
  • フレンチレストラン TATERU YOSHINO
  • 日本食ダイニング 京都 下鴨茶寮-北のはなれ-

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Restaurant
The following facilities are closed on Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4807 for adults and from JPY 2530 for children
  • Nearby parking fee: JPY 3500 per day (492 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Frequently asked questions

Is parking available at Portom International Hokkaido?

Onsite parking is limited.

How much does it cost to stay at Portom International Hokkaido?

As of 15 Jun 2026, prices found for a 1-night stay for 2 adults at Portom International Hokkaido on 22 Jun 2026 start from NZ$459, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Portom International Hokkaido?

There's no onsite spa, but this property does offer spa services.

What makes Portom International Hokkaido a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Portom International Hokkaido.

Does Portom International Hokkaido serve breakfast?

Sure does, full brekkie is served daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Portom International Hokkaido?

No, Portom International Hokkaido does not offer an airport shuttle service.

Is there a bar or restaurant at Portom International Hokkaido?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed on Monday, Tuesday and Wednesday.

What time are check-in & check-out at Portom International Hokkaido?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Portom International Hokkaido?

No, only service animals are allowed.

Portom International Hokkaido Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 345 out of 373 reviews
Rating 8 - Good. 22 out of 373 reviews
Rating 6 - Okay. 2 out of 373 reviews
Rating 4 - Poor. 1 out of 373 reviews
Rating 2 - Terrible. 3 out of 373 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anthony

Room, facilities, service were excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff an amazing breakfast buffet, the onsen was perfect after a long travel day And a great location just off the international terminal
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Debby

Liked: Cleanliness, amenities, property conditions & facilities
Lovely airport hotel - great onsen, spacious room, spotless, great amenities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Stunning hotel, lovely staff. The onsen was amazing, and just what I needed the morning after a very long flight.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is was amazing, just walking into the lobby was an awe inspiring moment for an airport hotel. Rooms were impeccable and onsen was amazing to relax
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kasi

Liked: Cleanliness
Nice place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Annie

Liked: Cleanliness
Amazing hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
Beautiful room and hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
One of the nicest hotels I’ve ever stayed in.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness, property conditions & facilities
This is an amazing hotel. The amenities and service are fantastic
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, amenities
Had a great stay at Portom International Hokkaido. The staff were very friendly, the room was spacious and spotlessly clean, and the amenities were excellent. The onsen was especially nice and very relaxing. Would definitely stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Juhani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quality hotel with very friendly and helpful staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Darrel

Liked: Cleanliness, amenities
Spacious room and very comfortable bed. The onsite public bath was very nice and the hotel supplied comfortable pyjamas. The in room assortment of drinks was excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Spotless. And the breakfast was outstanding!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and super convenient for airport travel. The hotel, bed and amenities are so nice I wish we were staying longer! Highly recommended.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vanese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's service and condition was excellent. Staffs were very attentive and friendly. We stayed a night here as we had an early flight to catch. The kaiseki restaurant was good, a must try. I highly recommend staying here. Beds are comfy and the room was very spacious.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel, great staff
Stayed 1 night in Jan 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Nice, roomy hotel room by Japan standards. Not overly expensive for a hotel in an international airport concourse.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The location, the amenities, the bedding, the room and the staff are great. It’s modern and comfortable hotel.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

binyam

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. It’s a little expensive other than that no issues loved it
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Wylie

Liked: Cleanliness, staff & service, amenities
The room was wonderful and clean. The staff are very friendly and extremely helpful. Wonderful experience!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the best hotels I stayed in Hokkaido especially for morning flights out of chitose. Rooms were spacious, clean and they provide good quality amenities. Staff are attentive as well.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Within a few minutes walking from arrival hall. Quiet and large rooms. Good onsen. Enjoyed the buffet breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leong Yap

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly and helpful staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Hotel. This is the second time I have stayed here. A strong reason to return to Hokkaido was just to stay here. Restaurant and service are unsurpassed.
Stayed 1 night in Dec 2025

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