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Mandarin Oriental, Shenzhen

5.0 star property

Photo gallery for Mandarin Oriental, Shenzhen

Indoor pool, pool loungers
Property video
Exterior
Bar (on property)
Children’s theme room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$900
includes taxes & fees
17 June - 18 June

Explore the area

View map
No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong
  • Place, Shenzhen Central Park
    ‪3 min walk‬
  • Place, Shenzhen Lianhuashan Park
    ‪4 min walk‬
  • Place, Huaqiangbei
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Skyline View)

Twin Room (Skyline View)

Twin Room (Skyline View)

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier View King Room

Premium bedding, minibar, in-room safe, desk

Premier View King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier View Twin Room

Premier View Twin Room

Premier View Twin Room

  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Skyline View King Room

Premium bedding, minibar, in-room safe, desk

Club Skyline View King Room

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Skyline View Twin Room

Club Skyline View Twin Room

Club Skyline View Twin Room

  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe View Suite

Premium bedding, minibar, in-room safe, desk

Deluxe View Suite

  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Suite

Skyline View Suite

Skyline View Suite

  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite

Mandarin Suite

Mandarin Suite

  • 190 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 400 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Suite

Oriental Suite

Oriental Suite

  • 190 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Exterior

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  • Spa
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  • Parking included
4.5 out of 5, Wonderful, 1,006 reviews
The price is NZ$214
includes taxes & fees
14 June - 15 June
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About the area

Shenzhen

Mandarin Oriental, Shenzhen places you in the heart of Shenzhen, connected to the convention centre and 1.9 km (1.2 mi) from Huaqiangbei. Highlights at this luxury hotel include 8 restaurants, a full-service spa and an indoor swimming pool. .The restaurant, The Bay by Chef Fei, serves Chinese cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and massage/treatment rooms. Each morning self-service breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Futian hotel include Dongmen Pedestrian Street and Window of the World.

What's nearby

  • Shenzhen Central Park - 3 min walk - 0.3 km
  • Shenzhen Lianhuashan Park - 4 min walk - 0.4 km
  • Huaqiangbei - 17 min walk - 1.4 km
  • Shenzhen Concert Hall - 2 min drive - 2.1 km
  • Shenzhen Civic Center - 2 min drive - 2.5 km

Getting around

  • Lotus Village Station - 2 min drive
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 36 min drive

Restaurants

  • ‪榕意 - ‬11 min walk
  • ‪Van Gogh Café - ‬16 min walk
  • ‪Saanci - ‬16 min walk
  • ‪东湾 The Bay - ‬14 min walk
  • ‪棒约翰 - ‬12 min walk

About this property

Mandarin Oriental, Shenzhen

Mandarin Oriental, Shenzhen offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 8 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. The luxury Mandarin Oriental, Shenzhen also features spa services, concierge services, and laundry facilities. Self parking is free.

This 5-star Shenzhen hotel is smoke free.

  • 178 guestrooms or units
  • 8 dining venues
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Mandarin Oriental, Shenzhen offers 178 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include massages. The spa is open daily.

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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 111 reviews
The price is NZ$619
includes taxes & fees
28 June - 29 June
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:30 AM for a fee: CNY 308 for adults and CNY 308 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bazaar 叁餐
  • OPUS 388
  • RIN
  • TAPAS 77
  • The Bay by Chef Fei

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Shenzhen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately CNY 308 for adults and from CNY 308 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments and Alipay. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Mandarin Oriental Shenzhen
Mandarin Oriental, Shenzhen Hotel
Mandarin Oriental, Shenzhen Shenzhen
Mandarin Oriental, Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Mandarin Oriental, Shenzhen?

Mandarin Oriental, Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mandarin Oriental, Shenzhen?

As of 9 Jun 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Shenzhen on 17 Jun 2026 start from NZ$900, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mandarin Oriental, Shenzhen?

Yep, Mandarin Oriental, Shenzhen has a free self car park.

Is there a spa on site at Mandarin Oriental, Shenzhen?

Yep, there is an onsite spa at Mandarin Oriental, Shenzhen. You'll enjoy services like massages.

Does Mandarin Oriental, Shenzhen have a pool?

Mandarin Oriental, Shenzhen has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Mandarin Oriental, Shenzhen?

Mandarin Oriental, Shenzhen features a full-service spa, an indoor pool and 8 restaurants.

What makes Mandarin Oriental, Shenzhen a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Mandarin Oriental, Shenzhen.

Does Mandarin Oriental, Shenzhen serve breakfast?

Sure does, self-service breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mandarin Oriental, Shenzhen?

No, Mandarin Oriental, Shenzhen does not offer an airport shuttle service.

Is there a bar or restaurant at Mandarin Oriental, Shenzhen?

Yep, they've got a lounge bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mandarin Oriental, Shenzhen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mandarin Oriental, Shenzhen?

No, pets and service animals are not allowed.

Mandarin Oriental, Shenzhen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 29 out of 37 reviews
Rating 8 - Good. 7 out of 37 reviews
Rating 6 - Okay. 1 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wen

Liked: Cleanliness, property conditions & facilities
Great view, nice room and best pool in the city
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sheung Tung Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a fantastic stay at MO Shenzhen
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, amenities
Forbes Five-Star Hotel. Go there and you’ll immediately understand why.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yik Chung

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and suitable for anniversary celebrations
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, amenities
An exceptional stay from start to finish. Nicole at the front desk was impeccably warm and professional throughout our stay, setting the tone for a truly refined experience. The service was seamless, and the room was beautifully modern, elegant, and immaculately appointed. As someone who regularly stays at the Four Seasons and Ritz-Carlton, this hotel genuinely surpassed expectations. I didn’t want to leave.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mingen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. poor breakfast 2. difficult to be found the hotel location 3. good service and staff
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
Solved my problems
Stayed 1 night in Feb 2026
Verified

8/10 Good

Hoi Ching Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WiFi service has to be improved.

Service is very good! Tidy and stylish room but the wifi is not working at all not even slowly. And the washroom flushing function is a bit weak too.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Yiyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental is well located between BiJia Mountain and Lianhua Mountain, with walkways directly into both recreational parks. The air quality is superb and the restaurants within the Upper Hills shopping center are also highly recommended by the locals. The Hotel lobby is located on the 78th floor and the reception and guest service staff are outstanding! I have also become a fan of MO as a result of this stay, as the quality of service and the standards they hold are definitely first class. The hotel rooms and facilities all have stunning views of the surrounding areas. The spa also offers excellent selections of massage and relaxation offerings. The Bay restaurant also has outstanding selections of food from the spring offerings and classical Cantonese food. The hotel staff pays attention to every detail to pamper their guests. Highly recommended! If there was one minor complaint, the TVs in the room need upgrade since the resolution is subpar compared to everything else MO offers to its guests.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Hobin

Liked: Cleanliness, staff & service, amenities
객실관리와 직원들의 친철함이 기억에 남습니다.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chi yuen

Liked: Cleanliness, staff & service, amenities
從下車開始，每一位員工都非常有禮貌，笑容滿面，令我感到賓至如歸。房間漂亮寛敞，景色震撼。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

martine

Liked: Cleanliness, staff & service, amenities
Tout était fantastique La chambre avec des matériaux haut de gamme le personnel surtout pierre qui parle français J
Petit déjeuner
Piscine
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Xiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
都挺好的
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífico
Stayed 2 nights in Jul 2025
Verified

8/10 Good

tak sing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員禮貌，環境整潔
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mei Wan rang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常之好

我非常滿意，今次旅程
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ye

Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Wai Yin Queenie

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vivian

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yin Ling Erika

Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Natalie

Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sun Yiu Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Alexandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Pui Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024