Shinagawa golf resorts

I wish to be fair to this hotel by noting it was purely a choice of convenience since my departing flight left Haneda at 2am. Normally I would not stay in a location like this as the sheer volume of guests coming and going at all hours and the madness of navigating a bustling airport every time I went out made me pity the staff. HOWEVER, this hotel was perfect for my needs. It was easy to reach via the Keikyu line and the Tokyo Monorail offers a scenic ride into the heart of Tokyo. Check-in lines are massive, especially if multiple flights worth of people landed and are all awaiting check-in like when I got in. I also found the automated check-in machines to be more frustrating to use than other hotels but the rooms were well sized, clean, quiet, and comfortable. I did not use any of the hotel's own amenities because it is directly connected to the Haneda Airport Garden which is one of the most incredible airport shopping experiences I've ever had. Don't miss an inch of it! The hotel is also very close to the departure gates which gave me precious extra sleep time before my early flight. If I were flying into/out of Haneda T3 and had limited time in Tokyo, I would certainly stay here again.

I have stayed at this hotel twice. On this visit I was disappointed at the lack of service and disinterest. I could not understand their lack of willingness to help. The hotel is tired and showing signs of age and lack of investment. There are better hotels in the area in the same price bracket.

The hotel location is perfect. The facilities, size of the room were good size. They did not have all toiletries that other Hotels in Japan provide or the same category of even a lower tier hotel category. It was little disappointing that the Godzilla head terrace was close for the time we stay there.