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Horseshoe Bossier City– A Caesars Rewards Destination

4.0 star property
Riverside resort with 6 restaurants, steps from Horseshoe Bossier City Casino

Photo gallery for Horseshoe Bossier City– A Caesars Rewards Destination

Exterior
6 restaurants, breakfast, lunch, dinner served; American cuisine
Interior entrance
Casino
Gift shop

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$224
includes taxes & fees
16 Feb - 17 Feb

Explore the area

View map
711 Horseshoe Blvd, Bossier City, LA, 71111
  • Place, Horseshoe Bossier City Casino
    ‪1 min walk‬
  • Place, Louisiana Boardwalk
    ‪3 min walk‬
  • Place, Margaritaville Resort Casino
    ‪12 min walk‬
  • Airport, Shreveport, LA (SHV-Shreveport Regional)
    ‪14 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed, Non Smoking (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Non Smoking (Newly Renovated)

8.8 out of 10
Excellent
(171 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, River View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking, River View (Newly Renovated)

8.4 out of 10
Very good
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Non Smoking (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Non Smoking (Newly Renovated)

9.2 out of 10
Wonderful
(71 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Smoking

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Smoking

8.4 out of 10
Very good
(81 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Smoking

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Smoking

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, River View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking, River View (Newly Renovated)

9.0 out of 10
Wonderful
(60 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, River View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Non Smoking, River View (Newly Renovated)

8.4 out of 10
Very good
(22 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Smoking, River View

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Smoking, River View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Smoking, River View

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Smoking, River View

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, River View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, River View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, River View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, River View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic King Smoking

Premium bedding, in-room safe, desk, laptop workspace

Classic King Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic 2 Queen Beds Smoking

Premium bedding, in-room safe, desk, laptop workspace

Classic 2 Queen Beds Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Bed Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Bed Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room River View King Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room River View King Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room River View 2 Queens Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room River View 2 Queens Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Type Assigned on Arrival

Room Type Assigned on Arrival

Room Type Assigned on Arrival

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • City view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Bossier City

Horseshoe Bossier City– A Caesars Rewards Destination places you steps from Horseshoe Bossier City Casino and within a 15-minute stroll of Louisiana Boardwalk. Highlights at this resort include 6 restaurants, 2 bars/lounges and a casino. .The steakhouse, Jack Binions Steak House, serves American cuisine and is open for dinner. Enjoy the outdoor swimming pool, 24-hour gym, pool cabanas and pool loungers. 11522 square feet (1070 square metres) of event facilities include 3 meeting rooms and conference space. Additionally, you'll find a 24-hour front desk, express check-out and a gift shop. There's also the convenience of free valet parking. .Places within a 30-minute walk of this 4-property class Bossier City resort include R.S. Barnwell Memorial Garden & Art Center and RiverView Hall & Theater.
View more Resorts in Bossier CityOpens in a new window

What's nearby

  • Horseshoe Bossier City Casino - 1 min walk - 0.0 km
  • Louisiana Boardwalk - 3 min walk - 0.3 km
  • Margaritaville Resort Casino - 12 min walk - 1.0 km
  • Bally's Shreveport Casino & Hotel - 13 min walk - 1.1 km
  • Sam's Town Casino - 15 min walk - 1.3 km

Getting around

  • Shreveport, LA (SHV-Shreveport Regional) - 11 min drive

Restaurants

  • ‪Horseshoe VIP Lounge - ‬4 min walk
  • ‪Jack Binion's Steak House - ‬4 min walk
  • ‪Flying Heart Brewing & Pub - ‬8 min walk
  • ‪The Seventh Tap Eastbank - ‬6 min walk
  • ‪The Bazaar - ‬1 min walk

About this property

Horseshoe Bossier City– A Caesars Rewards Destination

Riverside resort with 6 restaurants, steps from Horseshoe Bossier City Casino
Horseshoe Bossier City– A Caesars Rewards Destination offers its guests an outdoor pool and a 24-hour fitness centre. There are 6 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges.

Event space at this resort measures 11522 square feet (1070 square metres) and includes conference space. A casino, gift shops/newsstands, and room service (during limited hours) are also featured at the business-friendly Horseshoe Bossier City– A Caesars Rewards Destination. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Bossier City resort.

  • 604 guestrooms or units
  • 25 levels
  • 6 dining venues
  • 2 bars or lounges
  • 11522 sq ft of conference space
  • 1070 sq. m of conference space
  • Built in 1997
  • Casino
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Horseshoe Bossier City– A Caesars Rewards Destination offers 604 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Similar properties

Exterior
Margaritaville Resort Casino
  • Pool
  • Spa pool
  • Spa
  • Parking included
4.4 out of 5, Excellent, 2,324 reviews
The price is NZ$197
includes taxes & fees
22 Feb - 23 Feb
Margaritaville Resort Casino

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants

Restaurants on site

  • 8oz Burger Bar
  • Caesars Sportsbook Bar
  • Casa Di Amici
  • Jack Binions Steak House
  • Jasmine's Noodle Bar

Things to do

  • 1,000 slot machines
  • 24-hour gym
  • 60 gaming tables
  • Casino (30,000 square foot of space)
  • Outdoor pool
  • Shopping

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Porter/bellhop

Business services

  • 11,522 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On a river
  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 25 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 20 2025 to March 31 2026 (dates subject to change):
  • Swimming pool
The following facilities will be closed during October, November, December, January and February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cots (infant beds) are available for USD 50.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 20.87 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Internet access
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 50.0 per night
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 11:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Horseshoe Bossier Casino &
Horseshoe & Hotel
Horseshoe Bossier Casino
Horseshoe Bossier Casino & Hotel
Horseshoe Bossier Casino Hotel
Horseshoe Hotel
Horseshoe Bossier City
Horseshoe Casino Luxury All Hotel Bossier City
Horseshoe Hotel Luxury All Suite
Horseshoe Bossier Casino & Hotel Resort
Horseshoe Bossier Casino & Hotel Bossier City
Horseshoe Bossier Casino & Hotel Resort Bossier City

Frequently asked questions

What is the cancellation policy at Horseshoe Bossier City– A Caesars Rewards Destination?

Horseshoe Bossier City– A Caesars Rewards Destination offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Horseshoe Bossier City– A Caesars Rewards Destination?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Horseshoe Bossier City– A Caesars Rewards Destination on 16 Feb 2026 start from NZ$189.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Horseshoe Bossier City– A Caesars Rewards Destination?

Yep, Horseshoe Bossier City– A Caesars Rewards Destination has a free self car park and free valet parking.

Are there any beaches close to Horseshoe Bossier City– A Caesars Rewards Destination?

The closest beach to Horseshoe Bossier City– A Caesars Rewards Destination is Cypress Black Bayou Park and Recreation Area (19.3 km).

Does Horseshoe Bossier City– A Caesars Rewards Destination have a pool?

Horseshoe Bossier City– A Caesars Rewards Destination has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 11:00 AM to 7:00 PM. The swimming pool will be unavailable from November 20 2025 to March 31 2026 (dates subject to change).

What luxury perks are available at Horseshoe Bossier City– A Caesars Rewards Destination?

Horseshoe Bossier City– A Caesars Rewards Destination features an outdoor pool, 6 restaurants and 2 bars.

What makes Horseshoe Bossier City– A Caesars Rewards Destination a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Horseshoe Bossier City– A Caesars Rewards Destination.

Is Horseshoe Bossier City– A Caesars Rewards Destination family-friendly?

You bet! With amenities such as an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that Horseshoe Bossier City– A Caesars Rewards Destination is a hit with families.

Is there a free airport shuttle available at Horseshoe Bossier City– A Caesars Rewards Destination?

No, Horseshoe Bossier City– A Caesars Rewards Destination does not offer an airport shuttle service.

Is there a bar or restaurant at Horseshoe Bossier City– A Caesars Rewards Destination?

Yep, you can grab a meal at Horseshoe Bossier City– A Caesars Rewards Destination's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Horseshoe Bossier City– A Caesars Rewards Destination?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Horseshoe Bossier City– A Caesars Rewards Destination?

No, only service animals are allowed.

Horseshoe Bossier City– A Caesars Rewards Destination Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1913 out of 3368 reviews
Rating 8 - Good. 611 out of 3368 reviews
Rating 6 - Okay. 368 out of 3368 reviews
Rating 4 - Poor. 249 out of 3368 reviews
Rating 2 - Terrible. 227 out of 3368 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Always a great time and the best rooms.
Stayed 1 night in Nov 2025

4/10 Poor

Natasha

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was very dated and the bed was terrible.
Stayed 2 nights in Nov 2025

10/10 Excellent

william

Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

10/10 Excellent

Harry

Stayed 1 night in Nov 2025

10/10 Excellent

Theo

Liked: Cleanliness, property conditions & facilities
I had a great stay at the location due to the clean and spacious room.
Stayed 1 night in Nov 2025

10/10 Excellent

danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a pleasure. Asia is always 1st class and friendly.
Stayed 1 night in Nov 2025

6/10 Okay

Darren

Hotel was nice overall. The room was bare bones. Not even a bar of soap to wash your hands in the bathroom. One garbage can in the whole room and no available plugs to charge devices by the bed or desk. Sink was cracked and bathtub was extremely dangerous with not enough hand rails
Stayed 1 night in Nov 2025

10/10 Excellent

Shayle

Stayed 1 night in Nov 2025

8/10 Good

Courtney

Stayed 1 night in Nov 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room and bathroom, not enough outlets
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the room and staff..
Stayed 1 night in Nov 2025

8/10 Good

danny

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
The room was clean, the staff was courteous.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2025

2/10 Terrible

Darlene

Travelled with group
Disliked: Amenities
Wet carpet in the room, no room service on day 2, no fresh towels on day 2, ice machine was out of order, toilet seat was loose, bath tub didn’t drain water, button to turn on shower was broken, half of the water came from shower head other half poured into tub. We reported all problems on day 1 and they didn’t come to the room to fix anything. the stores are permanently closed. It your expecting to stay at Caesars like Vegas, don’t come, very disappointing hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert, Upper Chichester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and room was clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Mila

Liked: Cleanliness, amenities, property conditions & facilities
The speed of the check-in process. The room It is clean and tidy. I just don't like the smell of the air freshener that they used in the room. Makes me a little dizzy. Other than that is okay.
Stayed 1 night in Nov 2025

10/10 Excellent

LEO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff greeted us with a smile. They professional and courteous. The room was spacious and spotless. The bed felt like home. The hotel restaurant food was delicious. Will stay on my next visit.
Stayed 3 nights in Nov 2025

8/10 Good

Dylan

Stayed 2 nights in Nov 2025

10/10 Excellent

bobby, Cedar Park

Stayed 1 night in Oct 2025

10/10 Excellent

danny

Stayed 1 night in Oct 2025

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

6/10 Okay

Donald

Business traveller
Liked: Cleanliness, staff & service
The tub did not drain properly. This is not the first time I have expereinced this at the Horseshoe. This is a serious problem. All they said when I checked out was thanks for letting us know. Not sure that I will return, plubming shoudl always work well. Also I could hear the alarm clock in the adjacent room go off. Comes acccross not very private room from sound.
Stayed 1 night in Oct 2025

10/10 Excellent

Tristin

Stayed 1 night in Nov 2025