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Smiling Hotel

Family-friendly hotel connected to the convention centre in Siem Reap with 2 restaurants

Where to?

Dates

November 2025

December 2025

2 outdoor pools, open 10:00 AM to 10:00 PM, pool umbrellas

1 bedroom, premium bedding, Select Comfort beds, minibar

2 restaurants, breakfast, lunch, dinner served; Asian cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Bar
Gym
Room service
Spa
Parking included

includes taxes & fees

10 Nov - 11 Nov

Explore the area

National Rd No 6, Chong Kaosou Village, Sangkat Slor Kram, Siem Reap, 855

Place, Pub Street
‪4 min drive‬
Place, Old Market Area
‪4 min drive‬
Place, Angkor Wat
‪10 min drive‬
Airport, Siem Reap Angkor Intl. Airport (SAI)
‪50 min drive‬

Room options

32-inch LCD TV with satellite channels, TV, fireplace

Executive Double or Twin Room

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Fridge

Separate sitting area

Fireplace

Soundproofed rooms

Individually furnished

Individually decorated

Air-conditioning

64 sq m
City view
Sleeps 2
1 King Bed OR 1 Large Twin Bed

Superior Twin Room

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Fridge

Separate sitting area

Fireplace

Soundproofed rooms

Individually furnished

Individually decorated

Air-conditioning

32 sq m
City view
Sleeps 2
1 Large Twin Bed

Deluxe Double or Twin Room

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Fridge

Separate sitting area

Fireplace

Soundproofed rooms

Individually furnished

Individually decorated

Air-conditioning

39 sq m
City view
Sleeps 2
1 Double Bed

Double or Twin Room

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Fridge

Separate sitting area

Fireplace

Soundproofed rooms

Individually furnished

Individually decorated

Air-conditioning

Sleeps 2
1 King Bed

About the area

Siem Reap

You'll be connected to the convention centre at Smiling Hotel, and within a 30-minute stroll of Palm Container Night Market and Siem Reap Royal Residence. Highlights at this family-friendly hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Smiling Spa can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, Smiling Cafe, serves Asian cuisine and is open for breakfast, lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the gym, kids' swimming pool and pool loungers as well as access to bike hire. 3531 square feet (328 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Siem Reap hotel, you'll be 3.3 km (2 mi) from Pub Street and 3.5 km (2.2 mi) from Old Market Area.

What's nearby

Siem Reap Royal Residence - 3 min drive - 3.1 km
Pub Street - 4 min drive - 3.8 km
Old Market Area - 4 min drive - 3.8 km
Angkor Night Market - 4 min drive - 4.2 km
Angkor Wat - 10 min drive - 8.7 km

Getting around

Siem Reap Angkor Intl. Airport (SAI) - 52 min drive

Restaurants

‪Summer Cafe - ‬4 min drive
‪Upper Deck - ‬4 min walk
‪Por Cuisine - ‬2 min drive
‪Amazon Café Pshar Leu Branch - ‬10 min walk
‪បាយមាន់ វត្តពោធិលង្កា - ‬2 min drive

About this property

Smiling Hotel

Family-friendly hotel connected to the convention centre in Siem Reap with 2 restaurants

Smiling Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 3531 square feet (328 square metres) and includes a conference centre. Spa services, a library, and a terrace are also featured at the family-friendly Smiling Hotel. An airport shuttle (available on request) and a bus station shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Siem Reap hotel.

236 guestrooms or units

5 levels

2 buildings

2 dining venues

2 bars or lounges

Conference rooms

3531 sq ft of conference space

328 sq. m of conference space

Built in 2005

Deli

Childcare (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Library

Terrace

Garden

BBQ grill(s)

Outdoor picnic space

Gift shop

Beauty salon

Newspapers in lobby (free)

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Coffee shop

Bar by the pool

Smiling Hotel offers 236 air-conditioned accommodations with fireplaces and minibars. This individually decorated and furnished accommodation has separate sitting areas. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and first-run films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Smiling Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Similar properties

Pool
Breakfast included
Spa
Parking included

includes taxes & fees

17 Nov - 18 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Free in-room WiFi has a 3-device limit
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge) from 8:00 AM to 10:00 PM on request
Bus station shuttle (surcharge)
Limo/town car service
Free self parking on site
Free secured valet parking on site
Wheelchair-accessible parking available

Food and drink

2 bars/lounges
2 restaurants
A coffee shop/cafe
A poolside bar
Couples/private dining
Snack bar/deli

Restaurants on site

Poolside Restaurant
Smiling Cafe

Things to do

2 outdoor pools
Bicycle rentals
Children's pool
Designer stores
Full-service spa
Gym
Library
Pro golf shop
Shopping centre
TV in common areas

Family friendly

2 outdoor pools
Babysitting (surcharge)
Children's pool
High chair
In-room refrigerator
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre (3,531 square foot of space)
Meeting room

Outdoors

Barbecue grill
Garden
In a provincial park
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

2 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
In-room massages
Manicures/pedicures

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Accessible bathtub
Accessible bus station shuttle
Braille/raised signage
Height-adjustable showerhead
Lever door handles
Lift
Low-height electrical sockets in bathroom
Phone accessibility kit
Portable bathtub seat
Raised toilet seat
Visual fire alarm
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible parking

2 buildings
5 floors
Banquet hall
Built in 2005
Designated smoking areas

Room amenities

Bedroom

Pillow menu
Premium bedding
Select Comfort mattress

Bathroom

Bidet
Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Slippers
Toothbrush and toothpaste
Towels provided

Entertainment

32-inch LCD TV with premium satellite channels
First-run films

Food and drink

Champagne service
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
Refrigerator

Air conditioning
Connecting rooms available
Desk
Fireplace
Free daily newspapers
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Phone
Safe
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime

Early check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: 50 per cent of room rate

Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 9 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for USD 20.00 per day.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: USD 40 (one-way), (from 6 to 12 years old)
Late check-out fee: 50 per cent of room rate (subject to availability)
A kitchen/kitchenette is available for an additional fee
Rollaway bed fee: USD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 15 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Free in-room WiFi has a 3-device limit.

Property is also known as

Smiling Hotel

Smiling Hotel Siem Reap

Smiling Siem Reap

Smiling Hotel And Spa

Smiling Hotel Spa

Smiling Hotel Hotel

Smiling Hotel Siem Reap

Smiling Hotel Hotel Siem Reap

Frequently asked questions

What is the cancellation policy at Smiling Hotel?

Smiling Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Smiling Hotel?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Smiling Hotel on 10 Nov 2025 start from NZ$117.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Smiling Hotel?

Yep, Smiling Hotel has a free self car park and free valet parking.

Is there a spa on site at Smiling Hotel?

Yep, Smiling Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Smiling Hotel have a pool?

Smiling Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 10:00 PM.

What luxury perks are available at Smiling Hotel?

Smiling Hotel features 2 outdoor pools, a full-service spa and 2 restaurants. All guestrooms come with deep soaking tubs, Select Comfort beds and premium bedding.

What makes Smiling Hotel a romantic place to stay?

Couples spa treatments and al fresco dining, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Smiling Hotel.

Is Smiling Hotel family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as highchairs in the guestrooms, it's no surprise that Smiling Hotel is a hit with families.

Are there hot tubs in the rooms at Smiling Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Smiling Hotel serve breakfast?

You bet, breakfast is offered daily.

Is there a free airport shuttle available at Smiling Hotel?

No, but there's an airport shuttle that runs from 8:00 AM - 10:00 PM on request for a fee.

Is there a bar or restaurant at Smiling Hotel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Smiling Hotel?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Smiling Hotel?

No, pets are not allowed.

Smiling Hotel Reviews

8.0

Very good

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

10/10 Excellent

Verified traveller

12 Jan 2020

Liked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

3 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Screaming kids at the pool was a real problem. I called the front desk twice but after being told they would let them know to keep the noise down the noise continued. After being on a plane 24 hours I needed sleep so finally went out and at 9:30 pm took care of the problem. I have children and Grandchildren myself and understand kids are kids but the screeching was unexceptable. Other than that breakfast was good and also the room and staff were great.

Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family

16 Dec 2018

Liked: Staff & service, amenities, property conditions & facilities

Need to clean the bathroom more as my room had 4 crickets in there. Otherwise great and friendly service. Highly recommend this hotel to my friends and family.

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

9 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large rooms. Reception staff are friendly, accommodating helpful. Excellent.

Stayed 1 night in Dec 2018

8/10 Good

rama, Segamat

12 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2018

10/10 Excellent

Lizana

2 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, friendly and helpful staff. Giving ⭐🌟⭐🌟⭐.

Stayed 5 nights in Jul 2018

8/10 Good

Verified traveller

27 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

mike

18 Feb 2018

Liked: Room comfort

Disliked: Staff & service

an average place despite its grand entrance

breakfast was terrible no choice for westerners, no one spoke english, and no one helped in finding a table or guiding us to the food choices. maintenance poor lift not working properly, drain in hand basin blocked, chair in room broken.

Stayed 2 nights in Feb 2018

2/10 Terrible

Josefine

19 Feb 2024

Disliked: Staff & service, property conditions & facilities

Says that they offer transfer and late check out until 00:30 which are both inaccurate. Stains on pillow and robes in the room, dated decor, wifi isn’t working, terrible breakfast. Not worth the money.

Stayed 1 night in Feb 2024

10/10 Excellent

Hiroshi

Travelled with group

8 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

バスタブがあって良かった

Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveller

11 Dec 2017

Liked: Cleanliness, staff & service

Disliked: Room comfort

Stayed 2 nights in Dec 2017

8/10 Good

いっと, JAPAN

10 Jan 2014

Liked: Staff & service, property conditions & facilities

スタッフに感謝

日本語が通じず困りましたが、かたことの英語と身振り手振りで説明していたら、スタッフの方が大変親切で非常に助かりました

Smiling Hotel

Photo gallery for Smiling Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Highlights

View all photos for Superior Twin Room

Superior Twin Room

Highlights

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Deluxe Double or Twin Room

Highlights

View all photos for Double or Twin Room

Double or Twin Room

Highlights

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About the area

Siem Reap

What's nearby

Getting around

Restaurants

About this property

Smiling Hotel

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Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Reviews

Smiling Hotel Reviews

Very good

8.0/10

8.0/10

8.0/10

8.0/10

2.0/10

Reviews

10/10 Excellent

Verified traveller

Verified traveller

6/10 Okay

Verified traveller

Verified traveller

10/10 Excellent

Verified traveller