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Hotel El Portal Sololateco

2.5 star property

Photo gallery for Hotel El Portal Sololateco

Interior
Classic Triple Room, Multiple Beds, Non Smoking
Lobby sitting area
Hallway
Breakfast, lunch, dinner served; local cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Room service

Explore the area

View map
8a Calle, 5-42, Zone 1, Sololá, Solola, 502
  • Place, San Jorge Lookout
    ‪10 min drive‬
  • Place, Lake Atitlán
    ‪14 min drive‬
  • Place, Panajachel Municipal Market
    ‪19 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪69 min drive‬

Room options

View all photos for Classic Single Room, 1 Double Bed, Non Smoking

Classic Single Room, 1 Double Bed, Non Smoking

Classic Single Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Multiple Beds, Non Smoking

Comfort Double Room, Multiple Beds, Non Smoking

Comfort Double Room, Multiple Beds, Non Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Triple Room, Multiple Beds, Non Smoking

Classic Triple Room, Multiple Beds, Non Smoking

Classic Triple Room, Multiple Beds, Non Smoking

  • 18 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Classic Quadruple Room, Multiple Beds, Non Smoking

Classic Quadruple Room, Multiple Beds, Non Smoking

Classic Quadruple Room, Multiple Beds, Non Smoking

  • 19 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

About the area

Sololá

At Hotel El Portal Sololateco, you'll be 8.1 km (5 mi) from Lake Atitlán. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a porter/bellboy and luggage storage. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this Sololá hotel include San Jorge Lookout and Church of Saint Francis.

What's nearby

  • San Jorge Lookout - 10 min drive - 4.6 km
  • Lake Atitlán - 14 min drive - 7.1 km
  • Azul Maya Archaeological Museum - 17 min drive - 8.1 km
  • Casa Cakchiquel Arts Center - 18 min drive - 8.5 km
  • Panajachel Municipal Market - 19 min drive - 9.2 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 91 min drive

Restaurants

  • ‪El Roof - ‬8 min drive
  • ‪Cafe Sabor Cruceño - ‬22 min drive
  • ‪7 Caldos - ‬8 min drive
  • ‪Holy Tortillas - ‬24 min drive
  • ‪Parrillada Santander - ‬8 min drive

About this property

Hotel El Portal Sololateco

There's a restaurant on site. WiFi is free in public spaces. Hotel El Portal Sololateco also features tour/ticket assistance, concierge services, and 24-hour room service. Limited free parking is available on a first-come, first-served basis.

This Sololá hotel is smoke free.

  • 15 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • No smoking on site
  • Dining venue
Hotel El Portal Sololateco offers 15 accommodations with free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Sololá hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 5 metres
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 4 for adults and USD 4 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Portal Sololateco

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 4 for adults and from USD 4 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

El Portal Sololateco
El Portal Sololateco Solola
Hotel El Portal Sololateco Hotel
Hotel El Portal Sololateco Sololá
Hotel El Portal Sololateco Hotel Sololá

Frequently asked questions

What is the cancellation policy at Hotel El Portal Sololateco?

Hotel El Portal Sololateco offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel El Portal Sololateco?

Yep, Hotel El Portal Sololateco has a free self car park. Onsite parking is limited (max 3 spaces per unit).

What makes Hotel El Portal Sololateco a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel El Portal Sololateco.

Does Hotel El Portal Sololateco serve breakfast?

Yep, cooked-to-order breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel El Portal Sololateco?

No, Hotel El Portal Sololateco does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel El Portal Sololateco?

Yep, you can grab a meal at Hotel El Portal Sololateco's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Hotel El Portal Sololateco?

Check-in begins at 1:00 PM. Check-out time is 12:30 PM.

Are pets allowed at Hotel El Portal Sololateco?

No, pets and service animals are not allowed.

Hotel El Portal Sololateco Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 0 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a modest hotel in the historic center of Solola. Only two parking spaces on premises, more adjacent. Reception/manager Josue is a wealth of info on the area, very friendly and obliging. Most rooms on upper floors, no elevator. Small common area with hot/cold water, tea and coffee. Coffee shop next door. Excellent cakes 1/2 block to the right on main avenue.
Stayed 1 night in Dec 2024

4/10 Poor

Edwin E

Disliked: Cleanliness, staff & service, amenities
Notice mildew on bathroom walls ceiling shower curtain.
Stayed 1 night in Feb 2024

10/10 Excellent

Mynor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice And Clean Place To Stay
Stayed 1 night in Dec 2023

6/10 Okay

Judith

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Basic simple clean room. Only one towel for two people. Parking was inconvenient - in a line of three, so that the cars at the front had to move for the ones at the back. Wifi was good.
Stayed 1 night in Jun 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two thumbs up

Beautiful hotel with the best view in town (from the roof) steeps away from Centro. Speedy check in considering I booked this room less than an hour before arriving. Complimentary coffee/water Adorable , friendly, beyond helpful staff for non or poorly speaking Spanish guests
Stayed 1 night in Apr 2022

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommend

Small hotel, very friendly. Photos are accurate. Clean, small, basic rooms.
Stayed 1 night in Mar 2022

4/10 Poor

D., Atlanta, GA

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Directions on website and GPS take you to the wrong address. We had to call for directions. Check-in and check-out was fairly smooth and the hotel was mostly clean. The hostess had only prepared one room for our party of 8 instead of the two I had reserved. She quickly set us up in 2 rooms, one with 4 beds and one with 5. The room with 5 was not originally reserved and that is where my family stayed. I could tell that the bedsheets were not changed after the previous visitors.My daughter found American coins in her sheets and I found a bobby pin in mine. My daughter also had blood stains on her bed. There was no towels, no soap and no toilet paper in the room when we arrived. When I asked, she only gave us 4 towels for the 5 of us and a roll of paper. No soap. Beds were comfortable the water was hot and the hostess was nice but it was way overpriced for what you get.
Stayed 1 night in Dec 2018

10/10 Excellent

Jhank

Stayed 3 nights in Apr 2024