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Marina Metro Hotel

2.0 star property
Hotel with a restaurant, near King Street

Photo gallery for Marina Metro Hotel

View from property
Exterior
Lounge
View from property
Terrace/patio

Popular amenities

  • Bar
  • Free WiFi
  • Business services

Explore the area

Map
The Promenade, Havre Des Pas, St. Helier, Channel Islands, JE2 4UQ
  • St. Helier Central Market
    ‪13 min walk‬
  • Port of Jersey
    ‪14 min walk‬
  • Elizabeth Castle
    ‪15 min walk‬
  • Jersey (JER)
    ‪11 min drive‬

Room options

View all photos for Double Room, Ensuite (with Inland View )

Bathroom

Double Room, Ensuite (with Inland View )

Highlights

Heating
Fridge
Flat-screen TV
Separate bedroom
Fan
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Ensuite ( (4) with Inland View )

Quadruple Room, Ensuite ( (4) with Inland View )

Quadruple Room, Ensuite ( (4) with Inland View )

Highlights

Separate bedroom
Shower/bath combination
Private bathroom
Wardrobe
  • 20 sq m
  • Sleeps 4
  • 4 Single Beds OR 2 Single Beds and 1 King Bed

View all photos for Single Room, Ensuite (Partial Coastal View)

Single Room, Ensuite (Partial Coastal View)

Single Room, Ensuite (Partial Coastal View)

Highlights

Heating
Flat-screen TV
Separate bedroom
Fan
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Ensuite (Partial Coastal View)

Double Room, Ensuite (Partial Coastal View)

Double Room, Ensuite (Partial Coastal View)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Separate bedroom
Fan
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ensuite, Sea View (with Direct Sea View )

Double Room, Ensuite, Sea View (with Direct Sea View )

Double Room, Ensuite, Sea View (with Direct Sea View )

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Fridge
Flat-screen TV
Separate bedroom
Fan
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Ensuite (Partial Coastal View)

Twin Room, Ensuite (Partial Coastal View)

Twin Room, Ensuite (Partial Coastal View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Fridge
Flat-screen TV
Separate bedroom
Fan
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Ensuite (with Inland View )

Twin Room, Ensuite (with Inland View )

Twin Room, Ensuite (with Inland View )

Highlights

Heating
Fridge
Flat-screen TV
Separate bedroom
Fan
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Ensuite ( (3) with Inland View )

Suite, Ensuite ( (3) with Inland View )

Suite, Ensuite ( (3) with Inland View )

Highlights

Heating
Fridge
Flat-screen TV
Separate bedroom
Fan
Private bathroom
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 King Bed

View all photos for Twin Room, Ensuite, Sea View (with Direct Sea View )

Twin Room, Ensuite, Sea View (with Direct Sea View )

Twin Room, Ensuite, Sea View (with Direct Sea View )

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Wardrobe
In-room safe
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

About the area

St. Helier

At Marina Metro Hotel you'll be within just a 15-minute stroll of King Street and St. Helier Central Market. Highlights at this hotel include a restaurant and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a terrace and a computer station. Other amenities include an outdoor tennis court, multilingual staff and luggage storage. .Sights within a 20-minute walk of this St. Helier hotel include Port of Jersey and Elizabeth Castle.

What's nearby

  • King Street - 11 min walk - 1.0 km
  • St. Helier Central Market - 13 min walk - 1.1 km
  • Port of Jersey - 14 min walk - 1.2 km
  • St. Helier Town Hall - 14 min walk - 1.2 km
  • Elizabeth Castle - 15 min walk - 1.3 km

Getting around

  • Jersey (JER) - 15 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪St Helier Yacht Club - ‬10 min walk
  • ‪Lamplighter - ‬13 min walk
  • ‪The Club - ‬9 min walk
  • ‪Bohemia - ‬8 min walk

About this property

Marina Metro Hotel

Hotel with a restaurant, near King Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and a lift are also featured at Marina Metro Hotel.

This St. Helier hotel is smoke free.

  • 34 guestrooms or units
  • Breakfast available (surcharge)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Marina Metro Hotel offers 34 accommodations.

Languages

Bulgarian, English, French, Polish, Portuguese, Romanian

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • Breakfast available for a fee: GBP 7 to 10 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor tennis court

Conveniences

  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately GBP 7.00 to 10.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marina Metro
Marina St Helier
Marina Metro Hotel St Helier
Marina Metro St Helier
Marina Metro Hotel St. Helier
Marina Metro Hotel Jersey/St. Helier
Marina Metro St. Helier
Marina Metro Hotel Jersey/St. Helier
Marina Hotel St Helier
Marina Metro Hotel Hotel
Marina Metro Hotel St. Helier
Marina Metro Hotel Hotel St. Helier

Frequently asked questions

Are there any beaches close to Marina Metro Hotel?

Yep, Marina Metro Hotel is a short 1-minute walk from Havre des Pas. Fun beach activities include scuba diving, sailing and fishing.

Is there a free airport shuttle available at Marina Metro Hotel?

No, Marina Metro Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Marina Metro Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Marina Metro Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Marina Metro Hotel?

No, pets are not allowed.

Marina Metro Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 76 reviews
Rating 8 - Good. 27 out of 76 reviews
Rating 6 - Okay. 14 out of 76 reviews
Rating 4 - Poor. 5 out of 76 reviews
Rating 2 - Terrible. 3 out of 76 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Cathryn

Liked: Staff & service
Disliked: Property conditions & facilities

Uninspiring sadly.

I want to say good things, but I'm struggling. Friendly staff, lovely breakfast, good location. However, as i entered the room, massive sigh 😮‍💨. Uninspiring, bland, old furniture, kettle had seen better days, tv signal poor, constantly buffering. Bathroom 😕. Disappointed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
character hotel, friendly staff , entertainment at weekend, great sea views
Stayed 3 nights in Apr 2025

10/10 Excellent

Ros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and polite ,location good close to town, amazing view over the bay from room
Stayed 3 nights in Mar 2025

10/10 Excellent

Derek

Views & proximity to the sea were very good. Excellent personal service with welcoming and attentive staff. Range & presentation of restaurant food was excellent. Should we visit Jersey again we would certainly choose to stay here. Although a short distance from the town centre it was very accessible on foot and by public transport.
Stayed 3 nights in Sep 2024

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The position of the hotel, overlooking the bay was splendid, with a walk along the promenade. Local transport first class, especially with the availability of a range of bus passes to purchase. The room was clean and the beds were comfortable. However there was a lack of easily accessible sockets, and the decor was dated, as well as the bathroom. There was a lift to all floors, and on the first floor there was a lounge, accessible for guests with a fabulous view, but again decor and furniture dated. Breakfasts were excellent, with super service from the friendly courteous staff. The significant negative was the noise from music in the lounge which had been let as a private function.
Stayed 7 nights in Sep 2024

6/10 Okay

kevin

Travelled with partner
Liked: Staff & service
when we arrived we were given a room on the 4th floor, it was terrible, dirty dusty, draws had hairs in, kettle you would not give to a charity shop, teaspoons dirty, the ceiling light only had one bulb out of three working, the room was horrible, we complained ,and after awhile we were moved to a better room, but told we would have to move on our last day, so we moved again, all in all rooms average but hotel needs a overhaul. that said break fast was good lots of choice, staff you could not fault, they all went above and beyond. the main bug bare was the owner Geoff, he deffinatly needs to go to charm school it seemed everthing was a chore, he had no personality, and let the team down, so dont think we will be going back.
Stayed 4 nights in Sep 2024

6/10 Okay

Lynn

Liked: Staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Sharon Mona

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
On arrival we were pleasantly surprised to have been upgraded to a sea view room which was just above the outside space of the Dockyard Restaurant. Most of the time it was really peaceful listening to the waves, apart from Saturday night when the place was full of youngsters in a variety of stages of drunkeness and all practising who could shout the loudest untill after midnight. The service was spot on and the breakfast was very nice looking over the bay. The hotel is a litle tired and the bathroom was well in need of updating after a few nights in a Marriot Junior Suite probably an unfair comparison although the same price. It is well situated for walking around St Helier and you wont better it for good service but a lick of paint in the bedrooms and somewhere to put the fridge other than on the dressing table could make it even better. We had a great time and pleased we went.
Stayed 3 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 7 nights in Aug 2024

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Patricia, Roy and all staff were incredible. So helpful and the food was amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

The staff are fantastic at this hotel I know the rooms are basic but I knew that before I booked it's in a great location and I had an absolute fabulous time here
Stayed 3 nights in Aug 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Position Dining bar Good bedroom Really enjoyed marina Metro More Carpet shampooing
Stayed 3 nights in Jul 2024

2/10 Terrible

Robert

Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Hotel was very comfortable and haven’t had aa better sleep for years. Would definitely come back again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Arthur

Travelled with partner
The property was extremely clean and modern
Stayed 3 nights in Jun 2024

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good value for money and the sea views from the room and restaurant were exceptional. The room was clean and had great facilities. My only feedback would be that I don't understand the net curtains in the rooms, because it covered the view which is a major advantage of the hotel. When the water was run there was a loud noise as it re-filled. However this was only a minor quibble The hotel is nice and quiet, but very near a number of restaurants and a short walk into town. The food quality was outstanding and more like 5 star which I was shocked for a 3 star hotel.
Stayed 3 nights in May 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Slightly dated, cigarette burns in curtains/netting, no cold water in the room, options were hot or warm… no water pressure for the shower. All of the staff were wonderful, very polite, pleasant and all willing to help, only issue was there was no one on reception at checkout time
Stayed 2 nights in Sep 2023

10/10 Excellent

MISS KARON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very friendly and helpful
Stayed 3 nights in Sep 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Mark Phillip, Birmingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo traveller. Great breakfast option and view. One of the most affordable choices in Jersey.
Stayed 4 nights in Jun 2023

8/10 Good

Campbell

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Malcolm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Booked this place as it was the cheapest bar far, the location is great as it’s right on the front. Shops are a 10 minute walk away and restaurants and pubs are all walkable aswell. The team are great and they organised me a taxi which was good of them. The rooms are a bit tired, I had the single bed room ax I was on my own. It’s simple with an en-suite. The restaurant does meals and they’re OK as it breakfast, again, it’s OK.
Stayed 3 nights in Jun 2023

8/10 Good

suzanne

Travelled with partner
Liked: Cleanliness, staff & service
We have just returned from this hotel. Firstly the rooms are very old fashioned, we expected this from previous reviews and it was not a problem and the shower and sky tv didn't work very well. Over the road there is an extremely noisy bar which just looks like someone's front room, we cannot believe they got permission for this! The bar/restaurant has a stunning outside area where we sat for many hours watching the view having a drink. At first we thought this hotel bar was very expensive but after going to other places we found it is actually all expensive in Jersey and this hotel was probably the nicest place out of them all. The hotel owner was not very friendly at all...BUT the two guys working the bar were absolutely fantastic!!! The man from Bulgaria was just adorable and so very helpful (These 2 guys are probably a lot to do with why we always went back to our hotel for drinks rather than elsewhere). I hope the owner appreciates them. Our breakfast was not included but we could just go there every morning and pay...the English breakfast was huge and very nice, there was much more on our plates than the menu actually stated, 2 of most things instead of 1. On Friday and Saturday there were live bands which were actually really good, its a shame it didn't attract more of an audience. If we were to return to Jersey we would definitely go to this hotel rather than another one
Stayed 4 nights in Jun 2023