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Marina Metro Hotel

2.0 star property
Hotel with a restaurant, near King Street

Photo gallery for Marina Metro Hotel

Miscellaneous
Double Room, Ensuite, Sea View (with Direct Sea View )
View from property
Terrace/patio
Lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View map
The Promenade, Havre Des Pas, St. Helier, Channel Islands, JE2 4UQ
  • Place, King Street
    ‪11 min walk‬
  • Place, St. Helier Central Market
    ‪13 min walk‬
  • Place, Port of Jersey
    ‪14 min walk‬
  • Airport, Jersey (JER)
    ‪11 min drive‬

Room options

View all photos for Double Room, Ensuite (with Inland View )

Double Room, Ensuite (with Inland View )

Double Room, Ensuite (with Inland View )

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ensuite (Partial Coastal View)

Double Room, Ensuite (Partial Coastal View)

Double Room, Ensuite (Partial Coastal View)

10.0 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ensuite, Sea View (with Direct Sea View )

Double Room, Ensuite, Sea View (with Direct Sea View )

Double Room, Ensuite, Sea View (with Direct Sea View )

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Ensuite ( (4) with Inland View )

Quadruple Room, Ensuite ( (4) with Inland View )

Quadruple Room, Ensuite ( (4) with Inland View )

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 2 Single Beds and 1 King Bed

View all photos for Single Room, Ensuite (Partial Coastal View)

Single Room, Ensuite (Partial Coastal View)

Single Room, Ensuite (Partial Coastal View)

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, Ensuite ( (3) with Inland View )

Suite, Ensuite ( (3) with Inland View )

Suite, Ensuite ( (3) with Inland View )

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 King Bed

View all photos for Twin Room, Ensuite, Sea View (with Direct Sea View )

Twin Room, Ensuite, Sea View (with Direct Sea View )

Twin Room, Ensuite, Sea View (with Direct Sea View )

  • Sea view
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Ensuite (Partial Coastal View)

Twin Room, Ensuite (Partial Coastal View)

Twin Room, Ensuite (Partial Coastal View)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Ensuite (with Inland View )

Twin Room, Ensuite (with Inland View )

Twin Room, Ensuite (with Inland View )

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

St. Helier

At Marina Metro Hotel you'll be within just a 15-minute stroll of King Street and St. Helier Central Market. Highlights at this hotel include a restaurant and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a terrace and a computer station. Other amenities include an outdoor tennis court, multilingual staff and luggage storage. .Sights within a 20-minute walk of this St. Helier hotel include Port of Jersey and Elizabeth Castle.

What's nearby

  • Havre des Pas - 1 min walk - 0.1 km
  • King Street - 11 min walk - 1.0 km
  • St. Helier Central Market - 13 min walk - 1.1 km
  • Port of Jersey - 14 min walk - 1.2 km
  • Elizabeth Castle - 15 min walk - 1.3 km

Getting around

  • Jersey (JER) - 15 min drive

Restaurants

  • ‪Lilly’s Mini Market - ‬12 min walk
  • ‪Pizzeria Famosa - ‬8 min walk
  • ‪St Helier Yacht Club - ‬10 min walk
  • ‪Restaurant Sirocco - ‬12 min walk
  • ‪Troubadour - ‬11 min walk

About this property

Marina Metro Hotel

Hotel with a restaurant, near King Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and a lift are also featured at Marina Metro Hotel.

This St. Helier hotel is smoke free.

  • 34 guestrooms or units
  • Breakfast available (surcharge)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Marina Metro Hotel offers 34 accommodations.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • Breakfast available for a fee: GBP 7 to 10 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor tennis court

Family friendly

  • High chair

Conveniences

  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately GBP 7.00 to 10.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marina Metro
Marina St Helier
Marina Metro Hotel St Helier
Marina Metro St Helier
Marina Metro Hotel St. Helier
Marina Metro Hotel Jersey/St. Helier
Marina Metro St. Helier
Marina Metro Hotel Jersey/St. Helier
Marina Hotel St Helier
Marina Metro Hotel Hotel
Marina Metro Hotel St. Helier
Marina Metro Hotel Hotel St. Helier

Frequently asked questions

Are there any beaches close to Marina Metro Hotel?

Yep, Marina Metro Hotel is a short 1-minute walk from Havre des Pas. Fun beach activities include scuba diving, sailing and fishing.

Is Marina Metro Hotel family-friendly?

You bet! With amenities such as an outdoor tennis court, as well as highchairs in the guestrooms, it's no surprise that Marina Metro Hotel is a hit with families.

Is there a free airport shuttle available at Marina Metro Hotel?

No, Marina Metro Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Marina Metro Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Marina Metro Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Marina Metro Hotel?

No, pets are not allowed.

Marina Metro Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 81 reviews
Rating 8 - Good. 28 out of 81 reviews
Rating 6 - Okay. 15 out of 81 reviews
Rating 4 - Poor. 5 out of 81 reviews
Rating 2 - Terrible. 3 out of 81 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Joanna

Liked: Staff & service
Rooms very dated and only superficially clean. Eg dust in all corners, on skirting, doors etc Unable to confirm bedroom door was locked from inside, access to hotel bedrooms really easy from street Breakfast was nice, location was very good
Stayed 5 nights in Sep 2025

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful terrace

We always have a good holiday here - it is right next to the sea with a great terrace to sit in the sun and have a drink on.
Stayed 7 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is right on the sea front, and our bedroom window had an amazing view over the bay. The staff were very friendly and helpful and the food was lovely and plentiful.
Stayed 7 nights in Sep 2025

10/10 Excellent

carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right by the seafront with regular bus links to both St Helier's and Gorey.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Brilliant location. Clean, staff helpful and friendly. Will definitely return
Stayed 1 night in Jul 2025

8/10 Good

Sonia

Liked: Staff & service, property conditions & facilities, room comfort

Room OK, service great

The room was OK, a little bit dated but it did look like it had not been hoovered very well. The carpet edges round the room was dirty and dusty. If you wanted your room to be cleaned, you needed to hang the 'clean the room' hanger on the door handle but there was no hanger in the room. It didn't bother us as we were only staying for 3 nights. The owner and staff were lovely, friendly and attentive. Freshly cooked breakfast was lovely and reasonably priced. The Hotel is located right on the beach, very near to the bus station and habour where we caught the ferry to Guernsey. We had a very pleasant stay.
Stayed 3 nights in Jun 2025

8/10 Good

Ean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Greggy

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay here. The hotel is very convenient and it is by the beach so I had an incredible view each day I stayed there. The staffs are friendly and helpful. They serve quality food and I enjoyed the fresh oysters the most. My room is spacious for a single room and the bed is very comfortable. It’s very accessible to public transport. This hotel is affordable and has excellent service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Katelynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean and quiet it was. Jersey is a beautiful and transport accessible island. I will be returning 100%
Stayed 3 nights in May 2025

6/10 Okay

Cathryn

Liked: Staff & service
Disliked: Property conditions & facilities

Uninspiring sadly.

I want to say good things, but I'm struggling. Friendly staff, lovely breakfast, good location. However, as i entered the room, massive sigh 😮‍💨. Uninspiring, bland, old furniture, kettle had seen better days, tv signal poor, constantly buffering. Bathroom 😕. Disappointed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
character hotel, friendly staff , entertainment at weekend, great sea views
Stayed 3 nights in Apr 2025

10/10 Excellent

Ros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and polite ,location good close to town, amazing view over the bay from room
Stayed 3 nights in Mar 2025

10/10 Excellent

Derek

Views & proximity to the sea were very good. Excellent personal service with welcoming and attentive staff. Range & presentation of restaurant food was excellent. Should we visit Jersey again we would certainly choose to stay here. Although a short distance from the town centre it was very accessible on foot and by public transport.
Stayed 3 nights in Sep 2024

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The position of the hotel, overlooking the bay was splendid, with a walk along the promenade. Local transport first class, especially with the availability of a range of bus passes to purchase. The room was clean and the beds were comfortable. However there was a lack of easily accessible sockets, and the decor was dated, as well as the bathroom. There was a lift to all floors, and on the first floor there was a lounge, accessible for guests with a fabulous view, but again decor and furniture dated. Breakfasts were excellent, with super service from the friendly courteous staff. The significant negative was the noise from music in the lounge which had been let as a private function.
Stayed 7 nights in Sep 2024

6/10 Okay

kevin

Travelled with partner
Liked: Staff & service
when we arrived we were given a room on the 4th floor, it was terrible, dirty dusty, draws had hairs in, kettle you would not give to a charity shop, teaspoons dirty, the ceiling light only had one bulb out of three working, the room was horrible, we complained ,and after awhile we were moved to a better room, but told we would have to move on our last day, so we moved again, all in all rooms average but hotel needs a overhaul. that said break fast was good lots of choice, staff you could not fault, they all went above and beyond. the main bug bare was the owner Geoff, he deffinatly needs to go to charm school it seemed everthing was a chore, he had no personality, and let the team down, so dont think we will be going back.
Stayed 4 nights in Sep 2024

6/10 Okay

Lynn

Liked: Staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Sharon Mona

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
On arrival we were pleasantly surprised to have been upgraded to a sea view room which was just above the outside space of the Dockyard Restaurant. Most of the time it was really peaceful listening to the waves, apart from Saturday night when the place was full of youngsters in a variety of stages of drunkeness and all practising who could shout the loudest untill after midnight. The service was spot on and the breakfast was very nice looking over the bay. The hotel is a litle tired and the bathroom was well in need of updating after a few nights in a Marriot Junior Suite probably an unfair comparison although the same price. It is well situated for walking around St Helier and you wont better it for good service but a lick of paint in the bedrooms and somewhere to put the fridge other than on the dressing table could make it even better. We had a great time and pleased we went.
Stayed 3 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 7 nights in Aug 2024

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Patricia, Roy and all staff were incredible. So helpful and the food was amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

The staff are fantastic at this hotel I know the rooms are basic but I knew that before I booked it's in a great location and I had an absolute fabulous time here
Stayed 3 nights in Aug 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Position Dining bar Good bedroom Really enjoyed marina Metro More Carpet shampooing
Stayed 3 nights in Jul 2024

2/10 Terrible

Robert

Stayed 3 nights in Jul 2024

8/10 Good

Frances

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Great getaway but not in the centre of town.

A 15min walk from the Main Bus station (dont walk through the tunnel but around the wharf and up two flights of stairs or take bus no. 1). Its located by the sea and 5mins from a swimming lido. Room had a coastal view. Good size, clean but a bit dated. Staff were great. Restaurant had the best mussels and we watched the sunset whilst enjoying our meal. Breakfast was good
Stayed 3 nights in Jul 2024