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Staines City Centre by Charles Hope

3.5 star property
Apartments with kitchens, a short walk to Thames River

Photo gallery for Staines City Centre by Charles Hope

Enjoy meals and casual gatherings at the kitchen table, accompanied by comfortable chairs.
Enjoy breathtaking views of the city from this rooftop terrace with a clear view of the surrounding urban landscape.
Relax in this stylish living room with a comfortable sofa, coffee table, and a potted plant.
Relax in this serene bedroom with a sloped ceiling, large window, and comfortable bed.
Classic architecture meets urban charm in this historic building.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Pet-friendly
  • Kitchen
  • Free WiFi

Explore the area

Map
Brixham Court, 50-54 High Street, Staines, England, TW18 4DY
  • Thorpe Park
    ‪5 min drive‬
  • Windsor Castle
    ‪13 min drive‬
  • LEGOLAND® Windsor
    ‪15 min drive‬
  • London (LHR-Heathrow)
    ‪11 min drive‬

Room options

View all photos for Two Bedroom Apartment - Balcony

Relax in this serene bedroom with a sloped ceiling, large window, and comfortable bed.

Two Bedroom Apartment - Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Apartment - Balcony

Cozy retreat with a large bed, bedside tables, and a window with curtains.

One Bedroom Apartment - Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Staines

At Staines City Centre by Charles Hope you'll be within a short 5-minute stroll of Thames River and Thames Path. .Each apartment is individually decorated and features a flat-screen TV with cable channels, along with a washer/dryer, free WiFi and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A sitting area, an espresso maker and a hairdryer are also available. Weekly housekeeping is available. .This pet-friendly apartment building offers express check-in and express check-out.
View more Apartments in StainesOpens in a new window

What's nearby

  • Thorpe Park - 5 min drive - 4.1 km
  • Royal Holloway, University of London - 6 min drive - 5.7 km
  • Windsor Castle - 13 min drive - 12.5 km
  • Windsor Great Park - 15 min drive - 14.8 km
  • LEGOLAND® Windsor - 15 min drive - 14.7 km

Getting around

  • Staines Station - 9 min walk
  • Station A Station - 9 min drive
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Nostrano Lounge - ‬1 min walk
  • ‪Nando's - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Staines City Centre by Charles Hope

Apartments with kitchens, a short walk to Thames River
As a guest of Staines City Centre by Charles Hope, you'll find express check-in and express check-out. The front desk is open around the clock.

This 3.5-star Staines apartment is smoke free.

  • 11 guestrooms or units
  • Express check-in
  • Express check-out
  • No smoking on site
Staines City Centre by Charles Hope offers 11 accommodations with washers/dryers and espresso makers. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Accommodation at this 3.5-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a weekly basis.

Languages

English

Similar properties

Enjoy meals with a view of the water from this dining area, featuring a large window and modern decor.

Sunday London Staines-upon-Thames Heathrow T5

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.9 out of 5, Good, 190 reviews
The price is NZ$144
includes taxes & fees
15 Aug - 16 Aug
Sunday London Staines-upon-Thames Heathrow T5

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Offsite parking available (GBP 15 per day)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: GBP 150 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Housekeeping (weekly)
  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 11 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

  • Pets: GBP 150 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 15 per day (1640 ft away)
  • Pet fee: GBP 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staines City By Charles Hope
Charles Hope Apartments Heathrow South
Staines City Centre by Charles Hope Staines
Staines City Centre by Charles Hope Apartment
Staines City Centre by Charles Hope Apartment Staines

Frequently asked questions

What is the cancellation policy at Staines City Centre by Charles Hope?

Staines City Centre by Charles Hope offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Staines City Centre by Charles Hope?

The closest beach to Staines City Centre by Charles Hope is Ruislip Lido Beach (18.1 km).

Is there a free airport shuttle available at Staines City Centre by Charles Hope?

No, Staines City Centre by Charles Hope does not offer an airport shuttle service.

What time are check-in & check-out at Staines City Centre by Charles Hope?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Staines City Centre by Charles Hope Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 35 reviews
Rating 8 - Good. 14 out of 35 reviews
Rating 6 - Okay. 2 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

8.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

salum

Business traveller
Disliked: Cleanliness, property conditions & facilities
worst place ever so not understanding
Stayed 1 night in May 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved that this property was in the heart of things. All kinds of shops very close. The train was just about a 10 minute walk. We enjoyed our stay and would stay again if we were in the area.
Stayed 2 nights in Apr 2025

8/10 Good

sean

Travelled with family
Liked: Cleanliness, room comfort

Fantastic but difficult to locate

Fantastic apartment but finding the entrance and gaining entry was a nightmare.
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, room comfort

Comfortable and spacious apartment. Perfect 👌

Spacious, clean and well presented apartment. 2 double bedrooms and 2 full size bathrooms. Well equipped kitchen. We had a really pleasant, comfortable stay and would definitely recommend to others. Right in the town centre but very quiet. Slept so well.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
The only real issue that was experienced was access to the property at the beginning. I found this an irritation which was resolved by the support team on the phone. I was worried about the location and it was strange to access from a service road and also that the initial door access was left open a number of times. The room was clean, tidy and a great location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Good quality accommodation and great prices. Very convenient to amenities and transport
Stayed 1 night in Mar 2025

8/10 Good

Epiphany

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Tunde

Liked: Cleanliness, room comfort

Apartment is very neat and clean.

Stayed 14 nights in Aug 2024

8/10 Good

Tomi, London

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Liked: Room comfort
Rooms overall were really nice. Good location for Thorpe park, the retail park and a restaurants. However, when entering the property it stunk of stale cigarette smoke.
Stayed 1 night in Aug 2024

8/10 Good

naval kumar

Travelled with partner
Liked: Property conditions & facilities
no lift and just stairs not easy to go to third floor with luggage.
Stayed 1 night in Jul 2024

8/10 Good

david

Business traveller
Liked: Cleanliness, room comfort
To much hastle trying to make booking, wanting I.D.
Stayed 2 nights in Jul 2023

10/10 Excellent

david

Business traveller
Liked: Cleanliness, room comfort

Excellent stay

Don’t be put off by the exterior of the property. Access is from the rear of the shops. I’ve stayed in two different apartments and both have been clean, well equipped, spacious & comfortable. Lovely & quiet inside the apartment, I didn’t hear any other guests other than the odd door closing. As you’re on the high street there are plenty of shops and restaurants to choose from. The Charles Hope are now my go to apartments if I’m working in the area.
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Beautiful apartment very conveniently situated
Stayed 4 nights in Apr 2023

8/10 Good

Murray

Business traveller
Liked: Cleanliness, room comfort

Subway smells is not bread of heaven.

Lovely Appt. just a few snags/ideas. The oven doesn't work properly. The smell from ‘Subway’ is minging. Stick some comestibles in the fridge/cupboard, salt n pepper would be good, olive oil. Other than that, really comfy secure place.
Stayed 7 nights in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Great

Nice place, clean modern and pretty spacious. Lots of amenities nearby as its located near a retail park.
Stayed 3 nights in Aug 2021

10/10 Excellent

Sam

Liked: Cleanliness, room comfort

Great stay

Enjoyed our time here. Nice modern apartment which was comfortable during our stay. Would definitely stay at a Charles Hope apartment again.
Stayed 2 nights in Aug 2021

8/10 Good

Steve

Business traveller
Liked: Cleanliness, room comfort

Great apartment as long is it's not hot!

The apartment was excellent, very spacious and had everything that I needed for an extended stay including a washer/dryer. The apartment was on the third floor (no lift) and there was a large balcony at both the front and rear of the apartment. The electronic key is great but not sure how you would cope if you don't have a smartphone. You really need to follow the directions they supply otherwise you may find it hard to locate the entrance. The only negative, and it was a major one during my stay, is there is no air conditioning. Normally this wouldn't be an issue but it was particularly hot during my stay which necessitated having the balcony doors and windows open all the time. The apartment backs directly on to the service area of the Two Rivers retail park and there were constant deliveries throughout the night. The lorries were large and the service area is small so there was a lot of manoeuvring and reversing with the accompanying engine and beeping noises. This made it impossible to get a full night's sleep. The photo attached to the review was taken at 02:52 am! It was only on the final night when the weather cooled off and I was able to keep the doors and windows closed that I managed to sleep the whole night through. Overall I would consider staying there again as long as the weather was not hot!
Stayed 6 nights in Jul 2021

10/10 Excellent

Maria

Business traveller

Great stay at nice apartment

Lovely apartment in a great location for my business trip. Easy parking. Great wi-fi as it was for the apartment alone and not shared.
Stayed 3 nights in May 2021

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, room comfort

Quality place!

Fantastic apartment within the town centre. Highly recommend
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Susan

Liked: Cleanliness, room comfort

Good value accommodation

Really enjoyed our stay at Charles Hope apartments. Comfortable, good value and a great location. We just had a slight issue finding the entrance and getting the automatic key working. However we phoned and it was dealt with quickly and efficiently. I'd have liked information on the email that the entrance is round the rear of the shops.
Stayed 3 nights in Sep 2020

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central location, great new apartments and very clean. Bargain for this area too.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment, centrally located in staines, a must stay for those travelling through. Spacious and clean
Stayed 1 night in Dec 2019