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Tollgate Hotel

2.0 star property

Photo gallery for Tollgate Hotel

Deluxe Double Room
Exterior
Exterior
Front of property
Soap, shampoo, toilet paper

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • 24/7 front desk
The current price is NZ$114
includes taxes & fees
17 May - 18 May

Explore the area

View map
Tollgate Hotel & Leisure, Ripon Road, Stoke-on-Trent, England, ST3 3BS
  • Place, Longton Park
    ‪10 min walk‬
  • Place, Trentham Gardens
    ‪10 min drive‬
  • Place, Alton Towers
    ‪38 min drive‬
  • Airport, Manchester (MAN)
    ‪74 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Park view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Soap, shampoo, toilet paper

Family Room

  • Park view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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The price is NZ$153
includes taxes & fees
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About the area

Stoke-on-Trent

At Tollgate Hotel you'll be within a 15-minute walk of Longton Park and 2.9 km (1.8 mi) from Gladstone Pottery Museum. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a hair salon, luggage storage and a reception hall. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this Stoke-on-Trent hotel include Alton Towers and Peak District National Park.

What's nearby

  • Longton Park - 10 min walk - 0.9 km
  • Trentham Gardens - 10 min drive - 4.0 km
  • Trentham Monkey Forest - 11 min drive - 9.0 km
  • Waterworld - 16 min drive - 10.1 km
  • Alton Towers - 38 min drive - 29.0 km

Getting around

  • Longton Station - 7 min drive
  • Manchester Airport (MAN) - 59 min drive

Restaurants

  • ‪Hem Heath - ‬17 min walk
  • ‪Toby Carvery - ‬3 min drive
  • ‪Bod - ‬3 min drive
  • ‪The Coffee House - ‬4 min drive
  • ‪Costa's Catch of the Day - ‬19 min walk

About this property

Tollgate Hotel

As a guest of Tollgate Hotel, you'll find concierge services and a hair salon. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Stoke-on-Trent hotel.

  • 24 guestrooms or units
  • Conference rooms
  • Charging station for electric cars
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Beauty salon
  • Smoking in designated areas
  • 1 conference room
Tollgate Hotel offers 24 accommodations with complimentary bottles of water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Free Wi-Fi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Business services

  • Meeting room

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Tea bags/instant coffee

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM

Late check-in subject to availability

Late check-in fee: GBP 10 for check-in between 11:30 PM and 4:00 AM

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 10 for check-in between 11:30 PM and 4:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher in all accommodation.

Frequently asked questions

Is parking available at Tollgate Hotel?

Yep, Tollgate Hotel has a free self car park.

How much does it cost to stay at Tollgate Hotel?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Tollgate Hotel on 17 May 2026 start from NZ$114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Tollgate Hotel?

No, Tollgate Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Tollgate Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Tollgate Hotel?

No, pets are not allowed.

Tollgate Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 2 out of 27 reviews
Rating 8 - Good. 8 out of 27 reviews
Rating 6 - Okay. 7 out of 27 reviews
Rating 4 - Poor. 5 out of 27 reviews
Rating 2 - Terrible. 5 out of 27 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Russell

Disliked: Amenities
No food available on site,no cameras switched on for car park safety,crack in bathroom sink with units tired . All furniture tired and old. Tv we’re old and small.coat hangers missing and damaged. Very noisy residents made it hard to sleep
Stayed 2 nights in Feb 2026

6/10 Okay

John

Business traveller
Liked: Cleanliness
Disliked: Amenities
Great low price. The rooms are dated and in need of renovation, but they are clean
Stayed 1 night in Feb 2026

6/10 Okay

Kerry

Disliked: Amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a budget hotel and extremely good value for the low price I paid. Some very good points... Room fairly spacious, warm radiator, lots of hot water, safe place to park the car, pretty central as just off the M6, unlimited supply of coffee tea milk and sugar, easy to operate small TV adequate size for the room, bed very comfortable . The staff were very helpful and efficient. Negative points are few but relate to bathroom in particular. Needed a good clean in some areas and older fittings were a bit 'creaky' but nothing a touch of WD 40 wouldn't put right. Perhaps newer tiling and regrouting in the shower but plenty of hot water any time. As I was pleased overall with my stay, I mentioned these points to receptionist as I checked out so that they might be rectified to prevent other guests downgrading the whole experience because of a few faults. People can be mean. I would recommend this hotel on being a great price for good facilities.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Stayed 1 night in Dec 2025

8/10 Good

Allan

Stayed 3 nights in Nov 2025

2/10 Terrible

Barry

Disliked: Cleanliness, amenities, property conditions & facilities
Had I read the reviews I would have stayed away from this place. It's very out dated, and not very pleasant. From the unclean rooms and very out dated decor. To the residents who must live in the other hotel room full time. This place definitely is the worst hotel I have stayed in. Luckily for us it was just a quick sleep stop but now wish I carried on driving home the extra 3 hours. Also they don't have a bar and restaurant so do no expect food and drink to make you stay that bit less horrendous.
Stayed 1 night in Nov 2025

4/10 Poor

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
n/a
Stayed 2 nights in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Real easy freindly check in. Rooms are clean and adequately appointed. It was a spacious double room, with generous size bathroom with bath tub. Its nice to have iron, ironing board, trouser press, hairdryer and fan. Unfortunately the pillows are a bit inadequate. Provided with 3 very flat, very warn pillows for a double room for two people. We put up with this as it'd been a long day and couldn't be bothered to go to reception. Im sure they would have sorted thisbout if we'd asked. Also the shower (which mixer looks to have been recently replaced) was very temperamental. Basically a lot of fiddling to get a usable temperature, the finest adjustment being either very cold or scolding hot. Overall for a 2 star hotel at the price we paid a reasonable stay and somewhere we would stay again for affordable hassle free accommodation.
Stayed 1 night in Nov 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, amenities
Spotless and good reception.
Stayed 2 nights in Oct 2025

8/10 Good

Elijah

Liked: Staff & service, property conditions & facilities
If you're looking for a standard, inexpensive room so that you can explore then this is the place!
Stayed 2 nights in Oct 2025

8/10 Good

Ben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for my needs, lovely comfy bed, very pleasant staff
Stayed 1 night in Oct 2025

4/10 Poor

Helen

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities

You get what you pay for

Never returning. Window catch screws hanging out. Mould in 3 places in bathroom. Dirt in bottom of wardrobe. When I checked in guy was talking to someone through ear buds. Slapped a card machine in my face no how much I was to pay. 2 big flats across the road were broken into. Food down the road by Aldi very nice.
Stayed 2 nights in Oct 2025

6/10 Okay

Jan

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness

Could have been better

Black mould around the bath. Inadequate heating, the radiators didn’t switch on and made the room quite cold. My room tv arial was broken, however the receptionist was very helpful and sourced me another arial cable from another room.
Stayed 1 night in Oct 2025

10/10 Excellent

Myles

Stayed 1 night in Sep 2025

2/10 Terrible

Terry

Disliked: Cleanliness, amenities, property conditions & facilities
The building is run down the hotel had semi permanent residents who looked like they were waiting for interviews with the government for residency in this country also families who must be waiting for social housing cars were being repaired on the carpark area kids running riot it seems more like a block of unloved flats. We didn't get out of the car couldn't see any signs for reception my partner was completely disheartened by the sight before her and was adamant that she would not stay there we had to find another hotel very disappointed by tollgate hotel in stoke why are Expedia are advertising this place....not happy at all!!!
Stayed 1 night in Sep 2025

2/10 Terrible

Emma

Stayed 1 night in Aug 2025

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities
Bathroom had mould over the ceiling it was disgusting. Broken plug sockets. I paid £90 for 1 night and it truly was disgusting.
Stayed 1 night in Aug 2025

8/10 Good

Roshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Hassan

Stayed 1 night in Jul 2025

6/10 Okay

Joanne

Liked: Cleanliness, amenities
The location was c
Stayed 1 night in Jun 2025

6/10 Okay

neil

Stayed 3 nights in Jun 2025

6/10 Okay

neil

Business traveller
Stayed 3 nights in Jun 2025

4/10 Poor

Alan

Disliked: Cleanliness, property conditions & facilities, room comfort
This used to be a nice place to stay, however now its nothing but a lodging for immigrants and single mothers with kids that need housing. Kids running around until approximately 02.00 so if you want a good nights sleep then forget it. Hotel rooms need a good clean and overhaul. No lock on bathroom door so left to swing in the breeze. No window stay on the bathroom window so had to prop open with a shower gell. Toilet seat and lid very loose and sliding plus toilet roll holder fell out of the wall when unravelling toilet roll.Room itself had greasy headmarks on the opening windows, stains running down the wall that haven't been wiped away and above the headboard was a dirty wall where people have sat up on the bed with dirty or greasy hair. Door to room had wooden panels with at least 3 having cracks in them upto about 5 mil wide. There used to be a bar..... no longer there and no breakfast offered as the restaurant has been closed down. Had it not been the night before fathers day and letting my Dad down we would of quite happily drove the 120 miles back home. There were no rooms available in any other local hotels including Premier, Travelodge and Holiday inns so all in all not a good experience..... These conditions may be ok for people needing social housing funded by the tax payer but not paying guests stuck in the odd room between these people living there
Stayed 1 night in Jun 2025