Sugarloaf accommodation from NZ$144

Everything was great, amazing view, with a lot of great space. However, underneath the bathroom sink there was black mould. I did email them about it but never heard back

I booked one night at Coral Sea Resort in Airlie Beach as a treat for my final evening, based on the excellent reviews and appealing photos. Unfortunately, the reality did not match expectations at all. While the common areas and pool are indeed beautiful, the rooms are extremely disappointing. They feel outdated, poorly maintained, and far below what you would expect from a 4-star property. The bathroom looks like it hasn’t been renovated in decades, the room itself is very basic and almost hostel-like, and even basic conveniences are missing — for example, there are no power sockets near the bed. The bed was also uncomfortable and the overall standard of the room felt neglected. The most unacceptable part, however, was the breakfast. We paid in advance for breakfast included, only to be told that any hot food (eggs, omelettes, etc.) would be charged extra. The buffet consisted mainly of cold items like yogurt, fruit, and some cold cuts — no eggs, no bacon, no hot options included. This is simply not acceptable for a hotel marketed as 4-star. A proper breakfast should at the very least include basic hot items. Overall, the hotel seems to rely heavily on misleading photos (some of which appear heavily edited or not representative of reality) and renovated common spaces, while the rooms are far below standard. Very disappointing experience — I would not stay here again.

Very nice