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Hilton Suzhou

Property class: 5 and above

Photo gallery for Hilton Suzhou

A modern, curved skyscraper with a glass facade, likely a hotel or office building, surrounded by a well-lit urban area.
A spacious lobby with a high ceiling, modern design, and a central seating area.
An indoor swimming pool with a glass ceiling, lounge chairs, and a well-lit interior.
A modern restaurant interior with wooden furniture, a central bar area, and a view of the cityscape through large windows.
A modern hotel room with a large sofa, a dining table, and a view of the cityscape through large windows.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$179
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
275 Suzhou Avenue East Industrial Park, Suzhou, 215028
  • Place, Yuanrong Times Square
    ‪3 min drive‬
  • Place, Jinji Lake
    ‪3 min drive‬
  • Place, Suzhou International Expo Center
    ‪3 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪49 min drive‬

Room options

View all photos for Guest Room

A hotel room with a large bed, bedside lamps, a desk with a telephone, and a wardrobe.

Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room

A hotel room with a large bed, a desk with a TV, and a view of the cityscape.

Deluxe Room

  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for King Deluxe Suite

A modern hotel room with a large sofa, a dining table, and a view of the cityscape through large windows.

King Deluxe Suite

  • City view
  • 117 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a TV, a desk with a lamp, a chair, and a view of the city through a large window.

Executive Room, 1 King Bed

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Refrigerator & Microwave

A hotel room with a large bed, a sofa, a small table with a vase, and a large window with a city view.

Studio Suite, 1 King Bed, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed, Refrigerator & Microwave

A modern living room with a sofa, dining table, and chairs. There is a TV and a window with a view of the city.

Deluxe Suite, 1 King Bed, Refrigerator & Microwave

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, Multiple Beds, Refrigerator & Microwave

A modern hotel room with a dining area, a sofa set, a TV, and a view of the city.

Deluxe Suite, Multiple Beds, Refrigerator & Microwave

  • City view
  • 162 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for Deluxe Suite, Multiple Beds, Refrigerator & Microwave

A modern hotel room with a large bed, a desk, a TV, and a view of the city.

Deluxe Suite, Multiple Beds, Refrigerator & Microwave

  • City view
  • 181 sq m
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds and 2 Single Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Refrigerator & Microwave

Room

Suite, 1 King Bed, Refrigerator & Microwave

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Refrigerator & Microwave

A modern hotel room with a dining area, a sofa set, a TV, and a washing machine.

Suite, Multiple Beds, Refrigerator & Microwave

  • 122 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for Suite, Multiple Beds, Refrigerator & Microwave

A modern living room with a sofa, TV, and a view of a cityscape.

Suite, Multiple Beds, Refrigerator & Microwave

  • City view
  • 158 sq m
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds and 2 Single Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible

A hotel room with a large bed, bedside lamps, a desk with a telephone, and a wardrobe.

Room, 1 King Bed, Accessible

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a sofa, a small table with a vase, and a large window with a city view.

Suite, 1 King Bed

  • City view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 1 Double Bed, Microwave

A modern hotel lobby with a marble reception desk, seating area, and a view of the dining area.

Presidential Suite, 1 Double Bed, Microwave

  • City view
  • 197 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Room, 2 Single Beds

View from room

Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Room, 2 Single Beds

View from room

Executive Room, 2 Single Beds

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a large mirror, a bedside table with a lamp, and a view of the city through the window.

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

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Four Points by Sheraton Suzhou, Wuzhong

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  • Free Wi-Fi
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9.0 out of 10, Wonderful, 22 reviews
The price is NZ$122
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About the area

Suzhou

A luxury stay in the heart of Suzhou awaits you at Hilton Suzhou. You'll be 2.5 km (1.6 mi) from Yuanrong Times Square and 2.9 km (1.8 mi) from Suzhou International Expo Center. Highlights at this hotel include 3 restaurants, 2 indoor swimming pools and a full-service spa. .The restaurant, Yuxi, serves Chinese cuisine and is open for lunch and dinner. Yuan Lobby Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour gym and kids' swimming pool as well as access to bike hire. Added amenities include free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of train pick-up service. .With a stay at this 5-property class Suzhou Industrial Park hotel, you'll be 3 km (1.8 mi) from Suzhou Ferris Wheel and 3.2 km (2 mi) from Suzhou Culture and Arts Center.

What's nearby

  • Yuanrong Times Square - 3 min drive - 2.7 km
  • Jinji Lake - 3 min drive - 3.0 km
  • Suzhou International Expo Center - 3 min drive - 3.0 km
  • Suzhou Culture and Arts Center - 4 min drive - 3.3 km
  • Suzhou Ferris Wheel - 6 min drive - 4.9 km

Getting around

  • Nanshi Jie Station - 8 min walk
  • Yixing High-Speed Railway Station - 23 min drive
  • Hongqiao International Airport (SHA) - 71 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬6 min walk
  • ‪肯德基 - ‬6 min walk
  • ‪金粤9号 - ‬11 min walk
  • ‪星巴克 - ‬6 min walk
  • ‪佳思多 Chun-store - ‬16 min walk

About this property

Hilton Suzhou

As a guest of Hilton Suzhou, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 21528 square feet (2000 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Hilton Suzhou. A train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Suzhou hotel.

  • 538 guestrooms or units
  • 38 levels
  • 3 dining venues
  • 2 bars or lounges
  • 21528 sq ft of conference space
  • 2000 sq. m of conference space
  • Built in 2016
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hilton Suzhou offers 538 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 194 for adults and CNY 194 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Free manager's reception (select days)

Restaurants on site

  • BACIO
  • Beer Society
  • OPEN
  • Yuan Lobby Lounge
  • Yuxi

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa

Family friendly

  • 2 indoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (21,528 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (120 centimetre wide door)
  • Magnifying mirror
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

More

  • 38 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not provide Bath wipes, Shaving kit, Nail file, Cotton buds(Hygiene set), Shoe polish, Sewing kit, Toothbrush, Toothpaste and Comb.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Suzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 298.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 194 for adults and from CNY 194 for children
  • Rollaway bed fee: CNY 298.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

DoubleTree Hilton Hotel Suzhou
DoubleTree Hilton Suzhou
Hilton Suzhou Hotel
DoubleTree by Hilton Hotel Suzhou
Hilton Suzhou Hotel
Hilton Suzhou Suzhou
Hilton Suzhou Hotel Suzhou

Frequently asked questions

What is the cancellation policy at Hilton Suzhou?

Hilton Suzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Suzhou?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Hilton Suzhou on 15 Nov 2026 start from NZ$179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Suzhou?

Yep, Hilton Suzhou has a free self car park.

Is there a spa on site at Hilton Suzhou?

Yep, there is an onsite spa at Hilton Suzhou.

Does Hilton Suzhou have a pool?

Hilton Suzhou has 2 indoor swimming pools and a kids' pool.

What luxury perks are available at Hilton Suzhou?

Hilton Suzhou features 2 indoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Hilton Suzhou a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Suzhou.

Is Hilton Suzhou family-friendly?

You bet! With amenities such as a children's pool and free food shopping service, as well as free infant beds in the guestrooms, it's no surprise that Hilton Suzhou is a hit with families.

Does Hilton Suzhou serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hilton Suzhou?

No, Hilton Suzhou does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Suzhou?

Yep, you can grab a meal at Hilton Suzhou's onsite restaurant that serves Chinese cuisine.

What time are check-in & check-out at Hilton Suzhou?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hilton Suzhou?

No, pets and service animals are not allowed.

Hilton Suzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 89 out of 125 reviews
Rating 8 - Good. 31 out of 125 reviews
Rating 6 - Okay. 2 out of 125 reviews
Rating 4 - Poor. 0 out of 125 reviews
Rating 2 - Terrible. 3 out of 125 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, excellent breakfast and very helpful staff
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for a business trip.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with good breakfast spread in the morning.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for business meetings especially if it's within the SIP. Great also for tourists as it's also convenient to get around city as the Nanshijie station is just 100m away. Staff team was excellent.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, great breakfast selection, wonderful gym and pool facilities. BACIO restaurant excellent service.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Their hospitality is good.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, friendly staff and spacious rooms. The location is a bit off the path for tourist but there is a subway station on site and plenty taxis around.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
God
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The twin beds in this type of room are not comfortable which contributes lack of sleep and health and wellness. This is the only compliant we have, overall it is a five star.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thry need to accommodate for Muslims and provide halal food at the buffet and restaurant
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
출장으로 가끔 씩 이용하는데 호텔 네임밸류와 가격을 생각하면 아주 좋습니다. 친절한 직원, 그리고 조식도 괜찮습니다. 한국 라면도 끓여줍니다. 주변에 있는 버섯 파 계란 등 추가하고 물을 조금만 넣어 달라고 꼭 얘기를 해주면 제법 그럴싸하게 만들어 줍니다. 호텔 옆에 회사 건물이 있는데 지하에도 음식점이 몇개 있습니다. 일본식 돈부리 덮밥집도 먹을만 합니다.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
신라면 김밥 아침 해장 이것때문에 항상 힐튼에서 숙박
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
최고의 호텔입니다. 매우 강추합니다………….방은 너무도 청결합니다
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
호텔은 아주 훌륭하지만 호텔근처에는 식당이나 상가가 별로없습니다.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
지하철 바로 앞이라서 교통도 편하고 주변에 편의점 스타벅스 은행들이 있습니다.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨客房，員工服務很好，浴缸舒適，早餐豐盛
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ㄧ切都好
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
아침 식사 괜찮아요
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
客房乾淨舒適
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
職員非常有禮貌
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
깨끗하고 수영장라커에 있는 온수탕과 사우나 너무 좋습니다
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
객실은 깨끗하고 매우 청결
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Kaikki toimi hyvin
Stayed 4 nights in Nov 2025