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Hotel Description

A luxury stay in the heart of Suzhou awaits you at Hilton Suzhou. You'll be 2.5 km (1.6 mi) from Yuanrong Times Square and 2.5 km (1.6 mi) from Ferris Wheel Paradise. Highlights at this hotel include 3 restaurants, 2 indoor swimming pools, and a full-service spa.

The restaurant, Yuxi, serves Chinese cuisine and is open for lunch and dinner. Yuan Lobby Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour gym and kids' swimming pool as well as access to bike rentals. 21528 square feet (2000 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and spa services. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of train pick-up service.

With a stay at this 5-star Suzhou Industrial Park hotel, you'll be 2.9 km (1.8 mi) from Suzhou International Expo Center and 3.2 km (2 mi) from Suzhou Culture and Arts Center.

Guest Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$139* Per night/room 10 May - 11 May

Three Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 9 Max

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Three Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 9 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Property Features

As a guest of Hilton Suzhou, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 21528 square feet (2000 square meters) and includes a conference center. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Hilton Suzhou. A train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Suzhou hotel.

  • 538 guestrooms or units
  • 38 levels
  • 3 dining venues
  • 2 bars or lounges
  • 21528 sq ft of conference space
  • 2000 sq m of conference space
  • Built in 2016
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Nanshi Jie Station (0.7 km / 0.4 mi)
  • Property shuttles: Train station pick-up
  • Parking: Free self parking

Room Amenities

Hilton Suzhou offers 538 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Yuxi - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

BACIO - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Yuan Lobby Lounge - This lobby lounge specializes in Fusion cuisine and serves light fare only. Open daily.

OPEN - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Beer Society - This bar specializes in Fusion cuisine. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property does not provide Bath wipes, Shaving kit, Nail file, Cotton buds(Hygiene set), Shoe polish, Sewing kit, Toothbrush, Toothpaste and Comb.

Hilton Suzhou offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 298.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Parking height restrictions apply
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 194 for adults and CNY 194 for children
  • Rollaway bed fee: CNY 298.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Suzhou
  • DoubleTree Hilton Suzhou
  • Hilton Suzhou Hotel
  • DoubleTree by Hilton Hotel Suzhou
  • Hilton Suzhou Hotel
  • Hilton Suzhou Suzhou
  • Hilton Suzhou Hotel Suzhou

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.