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Park Hyatt Suzhou

4.5 star property
Luxury hotel connected to a shopping centre in Suzhou with a full-service spa

Photo gallery for Park Hyatt Suzhou

Lunch and dinner served, international cuisine
Minibar, in-room safe, individually decorated, desk
Serves dinner and brunch
Minibar, in-room safe, individually decorated, desk
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$422
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
69 Xizhou Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215028
  • Place, Jinji Lake
    ‪4 min walk‬
  • Place, Suzhou Ferris Wheel
    ‪7 min walk‬
  • Place, Suzhou International Expo Center
    ‪2 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪37 min drive‬

Room options

View all photos for 1 King Lake View

1 King Lake View

1 King Lake View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • Lake view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Park Lakeview Terrace Suite

Park Lakeview Terrace Suite | Living area

Park Lakeview Terrace Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
  • Lake view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Garden View

Minibar, in-room safe, individually decorated, desk

1 King Garden View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Deluxe

Minibar, in-room safe, individually decorated, desk

1 King Deluxe

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Deluxe

2 Twin Deluxe

2 Twin Deluxe

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 67 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for 1 King City View

Minibar, in-room safe, individually decorated, desk

1 King City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Park Terrace Suite

Park Terrace Suite

Park Terrace Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Park Executive Lakeview Terrace Suite

Park Executive Lakeview Terrace Suite

Park Executive Lakeview Terrace Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin City View

Minibar, in-room safe, individually decorated, desk

2 Twin City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 58 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for 2 Twin Garden View

Minibar, in-room safe, individually decorated, desk

2 Twin Garden View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for 1 King Skywheel View

Minibar, in-room safe, individually decorated, desk

1 King Skywheel View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Skywheel View

2 Twin Skywheel View

2 Twin Skywheel View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 58 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Park Lakeview Suite

Park Lakeview Suite

Park Lakeview Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
  • Lake view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Suzhou

At Park Hyatt Suzhou, you'll be connected to a shopping centre and 1.5 km (1 mi) from Jinji Lake. Highlights at this luxury hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include body scrubs and facials. The coffee shop, Living Room, serves international cuisine and is open for lunch and dinner. Apartment 208 is the hotel's own bar, serving drinks along with brunch and dinner. Enjoy the gym, steam room and pool loungers. 4 meeting rooms and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Suzhou Industrial Park hotel include Gate to the East and Suzhou University.

What's nearby

  • Jinji Lake - 4 min walk - 0.4 km
  • Suzhou Ferris Wheel - 7 min walk - 0.6 km
  • Yuanrong Times Square - 2 min drive - 1.3 km
  • Suzhou International Expo Center - 2 min drive - 1.7 km
  • Suzhou Culture and Arts Center - 2 min drive - 1.9 km

Getting around

  • Xinghu Jie Station - 16 min walk
  • Suzhou Railway Station - 24 min drive
  • Wuxi (WUX-Shuofang) - 59 min drive

Restaurants

  • ‪Living Room - ‬7 min walk
  • ‪星巴克 - ‬12 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬13 min walk
  • ‪Apartment 208 - ‬10 min walk
  • ‪KFC 肯德基 - ‬8 min walk

About this property

Park Hyatt Suzhou

Luxury hotel connected to a shopping centre in Suzhou with a full-service spa
Park Hyatt Suzhou offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 4 meeting rooms. A fitness centre, spa services, and tour/ticket assistance are also featured at the luxury Park Hyatt Suzhou. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Suzhou hotel is smoke free.

  • 178 guestrooms or units
  • 10 levels
  • Built in 2019
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Park Hyatt Suzhou offers 178 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. 65-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Suzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Services include facials, body scrubs and body treatments.

Similar properties

Lobby
The Ritz-Carlton, Suzhou
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 9 reviews
The price is NZ$380
includes taxes & fees
8 Feb - 9 Feb
The Ritz-Carlton, Suzhou

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 188 to 188 for adults and CNY 94 to 188 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Apartment 208
  • Living Room
  • Xizhou Hall

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 188 to 188 for adults and CNY 94 to 188 for children
  • Airport shuttle fee: CNY 1300 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Park Hyatt Suzhou Hotel
Park Hyatt Suzhou Suzhou
Park Hyatt Suzhou Hotel Suzhou

Frequently asked questions

What is the cancellation policy at Park Hyatt Suzhou?

Park Hyatt Suzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Hyatt Suzhou?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at Park Hyatt Suzhou on 1 Mar 2026 start from NZ$422.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Park Hyatt Suzhou?

Onsite parking is limited.

Is there a spa on site at Park Hyatt Suzhou?

Yep, there is an onsite spa at Park Hyatt Suzhou. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Park Hyatt Suzhou have a pool?

Park Hyatt Suzhou has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:30 AM to 10:00 PM.

Is Park Hyatt Suzhou family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Park Hyatt Suzhou is a hit with families.

Does Park Hyatt Suzhou serve breakfast?

Yeah, buffet brekkie is available on weekdays between 6:30 AM and 10:00 AM and weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Park Hyatt Suzhou?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Park Hyatt Suzhou?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Hyatt Suzhou?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Park Hyatt Suzhou?

No, pets are not allowed.

Park Hyatt Suzhou Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 6 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Xinkai

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Wei

Travelled with family
Liked: Cleanliness, staff & service
Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.
Stayed 4 nights in May 2024

10/10 Excellent

Meihua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

chinching

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅館整體品質良好，但未見進步。服務人員的服務態度逐漸失去熱忱了。 房務工作包括房間整理清潔較以前馬虎許多。
Stayed 4 nights in Oct 2025

10/10 Excellent

PEI-CHUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

COREY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JWan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
like the gardening a lot... remind me of the Park Hyatt Kyoto
Stayed 2 nights in Apr 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Service level needs Training

Stayed 1 night in Nov 2023