Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

You'll be connected to a shopping center at Shangri-La Yuanqu, Suzhou, and within a 20-minute stroll of Jinji Lake and Yuanrong Times Square. Highlights at this luxury hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. The restaurant, Shang Garden, serves Chinese cuisine and is open for lunch and dinner. SIP Lounge is the hotel's own lobby lounge. Enjoy the indoor swimming pool, 24-hour gym, and sauna as well as access to fitness classes. A meeting room and a business center are among the business amenities offered. Plus you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 5-star Suzhou Industrial Park hotel include Suzhou International Expo Center and Suzhou Culture and Arts Center.

Horizon Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Horizon Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Property Features

Shangri-La Yuanqu, Suzhou offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. A 24-hour health club, a sauna, and a rooftop terrace are also featured at the luxury Shangri-La Yuanqu, Suzhou. Free self parking is available. This 5-star Suzhou hotel is smoke free.

  • 303 guestrooms or units
  • 2 dining venues
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Metro station: Xinghu Jie Station (0.9 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Shangri-La Yuanqu, Suzhou offers 303 air-conditioned accommodations with minibars and safes. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Cafe Hong - Onsite café. Reservations are required.

Shang Garden - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

SIP Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • No cots (infant beds) available
  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 79 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shangri-La Hotel Suzhou Yuanqu
  • Shangri-La Hotel Yuanqu
  • Shangri-La Suzhou Yuanqu
  • Shangri-La Yuanqu
  • Hotel Shangri-La Hotel, Suzhou Yuanqu Suzhou
  • Suzhou Shangri-La Hotel, Suzhou Yuanqu Hotel
  • Hotel Shangri-La Hotel, Suzhou Yuanqu
  • Shangri-La Hotel, Suzhou Yuanqu Suzhou
  • Shangri Yuanqu, Suzhou Suzhou
  • Shangri La Hotel Suzhou Yuanqu
  • Shangri-La Yuanqu, Suzhou Hotel
  • Shangri-La Yuanqu, Suzhou Suzhou
  • Shangri-La Yuanqu, Suzhou Hotel Suzhou

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

url importing http://www.wotif.co.nz/Suzhou-Hotels-Shangri-La-Yuanqu,-Suzhou.h36275205-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Suzhou-Hotels-Shangri-La-Yuanqu,-Suzhou.h36275205-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Suzhou-Hotels-Shangri-La-Yuanqu,-Suzhou.h36275205-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.