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3.7 out of 5

"Did not like the idea of hotel rooms being used for permanent accommodation, some very sketchy types on my floor. That being said the hotel did suit m ... " More

By a verified traveller on Sun 24 Mar 2024

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Hotel Description

Oaks Sydney Hyde Park Suites places you in the center of Sydney, within a short 5-minute stroll of Hyde Park and Australian Museum. Highlights at this aparthotel include an outdoor swimming pool, a sauna, and in-room kitchenettes.

Each apartment features WiFi, a flat-screen TV, and a hair dryer. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. An iron/ironing board, free toiletries, and a wardrobe or closet are also available.

This smoke-free aparthotel offers a fitness center, a 24-hour front desk, and limo/town car service. Added amenities include laundry facilities, express check-out, and dry cleaning/laundry services. There's also the convenience of self parking.

Places within a 15-minute walk of this 4-star Darlinghurst aparthotel include Queen Victoria Building and Sydney Tower Eye.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$217* Per night/room 1 Apr. - 2 Apr.

Two Bedroom Executive (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Two Bedroom Executive

Bed Count 2 King Beds Maximum Occupancy 5 Max

Executive Studio (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Executive (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oaks Sydney Hyde Park Suites ratings based on 889 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Oaks Sydney Hyde Park Suites

Everyone (524) Couples (211) Business (5) Students (1) Family (108) Other (1)
5 out of 5
Did not like the idea of hotel rooms being used for permanent accommodation, some very sketchy types on my floor. That being said the hotel did suit my needs

Posted by on 24 Mar. 2024

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Comment from Hotel Management

26 Mar. 2024 by Oaks Hyde Park Plaza Reception Team

Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

5 out of 5
This stay worked perfectly for my needs, the hotel staff were great & the room very comfortable. A great spot with easy access to the city & surrounds.

Posted by on 19 Mar. 2024

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Comment from Hotel Management

21 Mar. 2024 by Oaks Sydney Hyde Park Plaza Reception Team

Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

4 out of 5
Good location and always consistent.

Posted by on 5 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Oaks Sydney Hyde Park Plaza Reception Team

Hi Linda,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

2 out of 5
I booked the Oaks Sydney Hyde Park Suite because it promised a balcony. No balcony. Went down to reception and was told 'subject to availability.' That's a fail.

Posted by on 4 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Oaks Sydney Hyde Park Reception Team

Hi Jessica,Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.

3 out of 5
The place is super out dated and run down, photos don’t match the property

Posted by on 25 Feb. 2024

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Comment from Hotel Management

4 Mar. 2024 by Oaks Hyde Park Plaza Reception Team

Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.

3 out of 5
Comfy bed. Property foyers to rooms need attention- painting etc.

Posted by on 20 Feb. 2024

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Comment from Hotel Management

4 Mar. 2024 by Oaks Hyde Park Plaza Reception Team

Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.

5 out of 5
The property was clean location was great staff were helpful.

Posted by on 16 Feb. 2024

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Comment from Hotel Management

4 Mar. 2024 by Oaks Hyde Park Plaza Reception Team

Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

3 out of 5
Cental to everything, cleanliness and maintenance need a lot of work.

Posted by on 12 Feb. 2024

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Comment from Hotel Management

4 Mar. 2024 by Oaks Hyde Park Plaza Reception Team

Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.

4 out of 5
On Average,its a good place to stay. They should work on cleaning shared areas better.the pool ,spa,hallways were not very clean

Posted by on 29 Jan. 2024

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Comment from Hotel Management

4 Mar. 2024 by Oaks Hyde Park Plaza Reception Team

Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

3 out of 5
The room was nothing like the photos. Great location though.

Posted by on 19 Dec. 2023

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About the Oaks Sydney Hyde Park Suites

Location 38 College Street, Darlinghurst, NSW 2010

Property Features

Oaks Sydney Hyde Park Suites offers its guests an outdoor pool, a sauna, and a fitness center. Oaks Sydney Hyde Park Suites also features laundry facilities, dry cleaning/laundry services, and limo service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Sydney aparthotel is smoke free.

  • 71 guestrooms or units
  • 17 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Car service
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sydney Central Station (1 km / 0.6 mi)
  • Metro station: Museum Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Sydney Hyde Park Suites offers 71 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Flat-screen televisions are featured in guestrooms.

  • In-room kitchenette
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Stove
  • Kitchenware
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: AUD 18.00 per 24-hour period (rates may vary)
  • Self parking fee: AUD 60 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyde Park Oaks
  • Oaks Hyde
  • Oaks Hyde Park
  • Oaks Hyde Park Plaza
  • Oaks Hyde Park Plaza Apartment
  • Oaks Hyde Park Plaza Apartment Sydney
  • Oaks Hyde Park Plaza Sydney
  • Oaks Hyde Plaza
  • Oaks Park Plaza
  • Oaks Plaza Hyde Park
  • Hyde Park Plaza Sydney
  • Oaks Hyde Park Plaza Hotel Sydney
  • Park Plaza Sydney
  • Sydney Park Plaza
  • Park Plaza Oaks Hyde

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.