The Concourse Tours and Activities

Simple and easy, just what i needed

The hotel was older but well maintained. Full breakfast being included was great and quite adequate. I had not realized there wasn’t 24hr reception. In fact reception hours are quite limited. Consequently I felt a bit less secure as I was traveling on my own.

Rooms are not all as they are pictured on the Wotif page. I had to ask to change rooms as I believed the room I was given to be different and inferior to the one I chose and paid for online. The replacement room was better and more like to the room pictured.

Pleasant but inexperienced staff. Coffee marks left on the kitchen bench top, bathroom old with leaky shower connection. Very outdated furnishings, marks all over walls, old carpet. I extended my stay by one night, yet received 2 phone calls from 2 different staff asking us to checkout the day prior. Very convenient location, but needs updating to match price.

Great location and friendly staff