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3.8 out of 5

"Beautiful hotel and rooms, really close to public transport and easy check in! " More

By a verified traveller on Sun 18 Feb 2024

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Hotel Description

APA Hotel Shinjuku Gyoemmae puts you in the heart of Tokyo, within just a 10-minute stroll of Isetan Department Store Shinjuku and Shinjuku Gyoen National Garden. Highlights at this hotel include in-room free WiFi, free internet, and LCD TVs.

This smoke-free hotel offers a full-service spa, free WiFi in public areas, and a 24-hour front desk. Added amenities include spa services, laundry facilities, and a microwave in a common area. There's also the convenience of self parking.

Places within a 15-minute walk of this 3-star Shinjuku hotel include Samurai Museum and Ninja Trick House In Tokyo.

Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$139* Per night/room 29 Apr. - 30 Apr.

Twin Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Single Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

APA Hotel Shinjuku Gyoemmae ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for APA Hotel Shinjuku Gyoemmae

Everyone (2) Couples (1)
2 out of 5
Extremely frustrating “ automated” check-in ruins this property. It was clunky, didn’t even have Wotif listed. Due to how bad check in is I would neither recommend nor stay again. Should go back to manual.

Posted by , from The Gap on 2 Mar. 2024

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Comment from Hotel Management

3 Mar. 2024 by Ouchi / Receptionist

Thank you very much for choosing APA Hotel〈SHINJUKU-GYOEMMAE〉 among many hotels.APA Hotel has been making efforts to introduce mechanized check-in and check-out procedures to ensure a smooth check-in and check-out process.However, we sincerely apologize for the inconvenience and discomfort caused to our guests.We are truly sorry for your inconvenience and discomfort.We will take the utmost care to ensure that this does not happen again, and we will strive to further improve our services based on your comments.Thank you very much for your valuable feedback.

5 out of 5
Beautiful hotel and rooms, really close to public transport and easy check in!

Posted by on 18 Feb. 2024

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Comment from Hotel Management

11 Mar. 2024 by Tamura / Reception

Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae.We are very pleased to hear your compliments about our location and facilities during your stay with us.We will continue to provide services that will satisfy our guests in the future.Thank you very much for your valuable feedback.

3 out of 5
The property was clean and comfortable. It was well-placed near public transport, shops, food options, etc. The room was quite comfortable and had everything we needed. The room, however, was super small! It was the smallest place I stayed at in my trip of Japan, yet the most expensive per night...

Posted by on 19 Aug. 2023

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Comment from Hotel Management

20 Aug. 2023 by Yasunaga / Receptionist

Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉 and your view. We are truly sorry that we let you down and did not meet your expections. We will try to improve our service for our guests. We hopefully have another opportunity to serve you again.

5 out of 5
This was a great hotel to stay at. It was very clean and the staff were so nice. Also very close to the train station and walkable in the Shinjuku district. My only small complaint was that the elevators were a little slow and would stop on random floors sometimes with no people waiting. I would recommend this hotel if visiting Tokyo.

Posted by on 16 Jun. 2023

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Comment from Hotel Management

16 Jun. 2023 by Ouchi / Receptionist

Thank you very much for staying at APA Hotel〈Shinjuku-Gyoemmae〉 among many hotels.We are very pleased to receive your compliments.We would also like to express our sincere apologies for the inconvenience caused by the elevator.We apologize for any inconvenience caused.We hope you will stay with us again the next time you visit Shinjuku.Our entire staff looks forward to serving you.Thank you very much for your valuable feedback.

Property Features

APA Hotel Shinjuku Gyoemmae offers its guests a full-service spa. Public spaces have free WiFi and wired Internet. Spa services, a vending machine, and complimentary newspapers in the lobby are also featured at APA Hotel Shinjuku Gyoemmae. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Tokyo hotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 14 levels
  • Built in 2014
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Shinjuku Station (1.2 km / 0.8 mi)
  • Metro station: Shinjuku-gyoemmae Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

APA Hotel Shinjuku Gyoemmae offers 411 accommodations with complimentary bottled water and slippers. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided on request.

  • Deep soaking tub
  • LCD television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Toilet with electronic bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Spa Services

  • Massages
  • Indoor public bath (no mineral springs)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 15
  • Check-in time ends at 5:00 AM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • APA Hotel Shinjuku Gyoemmae
  • APA Hotel Gyoemmae
  • APA Shinjuku Gyoemmae
  • APA Gyoemmae

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.