Hilton Tokyo Odaiba

5.0 star property
Luxury hotel connected to a shopping centre in Tokyo with 4 restaurants

Photo gallery for Hilton Tokyo Odaiba

Exterior
King Premium Executive - Non-Smoking - 40sqm - Rainbow Bridge View - Executive Lunge Access | Lobby
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Sauna, aromatherapy, facials, 4 treatment rooms

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Free WiFi
The current price is NZ$515
15 Dec - 16 Dec

Explore the area

View map
1-9-1 Daiba, Minato-ku, Tokyo, 135-8625
  • Place, Odaiba Seaside Park
    ‪1 min walk‬
  • Place, Aqua City Shopping Center
    ‪1 min walk‬
  • Place, DiverCity Tokyo Plaza
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪22 min drive‬

Room options

Premium Deluxe King Room

  • Sleeps 2

One Bedroom King Suite

  • Sleeps 2

Executive Twin Suite with Terrace

  • Sleeps 2

King Executive

  • Sleeps 2

King Premium Executive

  • Sleeps 2

King Hilton Room - Non-Smoking - 33sqm

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

King Deluxe Room - Non-Smoking - 40sqm

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

King Superior Deluxe - Non-Smoking - 40sqm - Reinbow bridge and Tokyo Bay View

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 40 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

King One-Bedroom Suite - Non-Smoking - 80sqm - Reinbow bridge and Tokyo Tower View - Executive Lunge

Highlights

Balcony
Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 80 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

King Premium Deluxe Room - Non-Smoking - 40sqm

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 40 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

King Terrace Suite - Non-Smoking - 66sqm - Terrace with Whirlpool - Executive Lunge Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Terrace
Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 66 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

Twin Hilton Room - Non-Smoking - 33sqm

8.4 out of 10
Very good
(11 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

Twin Deluxe Room - Non-Smoking - 40sqm

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

Twin Superior Deluxe - Non-Smoking - 40sqm - Reinbow bridge and Tokyo Bay View

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

Twin Executive Terrace Suite - Non-Smoking - 120sqm - Terrace with Whirlpool - Reinbow bridge and To

8.0 out of 10
Very good
(1 review)

Highlights

Terrace
Separate dining area
Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
  • 120 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

Family Room - Non-Smoking - 80sqm - Rainbow Bridge View - Executive Lunge Access

Highlights

Balcony
Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 80 sq m
  • 2 bedrooms
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

Twin Premium Deluxe Room - Non-Smoking - 40sqm

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

Twin Deluxe Terrace Suite - Non-Smoking - 80sqm - Terrace with Whirlpool - Reinbow bridge and Tokyo

Highlights

Terrace
Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 80 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

Twin One-Bedroom Suite - Non-Smoking - 80sqm - Reinbow bridge and Tokyo Tower View - Executive Lunge

Highlights

Balcony
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 80 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

Twin Relaxation Suite - Non-Smoking - 80sqm - Rainbow Bridge View - Executive Lunge Access

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 80 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

Twin Terrace Suite - Non-Smoking - 66sqm - Terrace with Whirlpool - Executive Lunge Access

Highlights

Terrace
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Separate bedroom
  • 66 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

Royal Garden Suite - Non-Smoking - 200sqm - Private Garden - Reinbow bridge and Tokyo Tower View - E

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Down duvet
  • 200 sq m
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

King Executive Room - Non-Smoking - 40sqm - Reinbow bridge and Tokyo Tower View - Executive Lunge Ac

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 40 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

King Premium Executive - Non-Smoking - 40sqm - Rainbow Bridge View - Executive Lunge Access

Highlights

Balcony
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 40 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Twin Executive Room - Non-Smoking - 40sqm - Reinbow bridge and Tokyo Tower View - Executive Lunge Ac

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

Twin Premium Executive - Non-Smoking - 40sqm - Rainbow Bridge View - Executive Lunge Access

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

Twin Superior Deluxe - Non-Smoking - 40sqm - Reinbow bridge and Tokyo Bay View

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 40 sq m
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

Premium Deluxe Room

  • Sleeps 2

Superior Deluxe Room

  • Sleeps 2

Terrace Suite

  • Sleeps 2

Executive Room

  • Sleeps 2

Premium Executive Room

  • Sleeps 2

Twin Hilton Guest Room

  • Sleeps 2

King or Twin Room

  • Sleeps 3

Deluxe Room

  • Sleeps 3

Run Of House

  • Sleeps 2

King Deluxe Room

  • Sleeps 2

Twin Superior Deluxe

  • Sleeps 4

Twin Deluxe Room

  • Sleeps 3

Twin Terrace Suite

  • Sleeps 3

King Hilton Guest Room

  • Sleeps 2

Twin Executive

  • Sleeps 2

Twin One Bed Room Suite

  • Sleeps 3

Premium Deluxe Twin Room

  • Sleeps 2

Twin Premium Executive

  • Sleeps 3

King Terrace Suite

  • Sleeps 2

King Superior Deluxe

  • Sleeps 2

Relaxation Twin Suite

  • Sleeps 2

Family Twin Room

  • Sleeps 2

Twin Deluxe Terrace Suite

  • Sleeps 3

Royal Garden Suite

  • Sleeps 2

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About the area

Tokyo

You'll be connected to a shopping centre at Hilton Tokyo Odaiba, and within steps of Odaiba Seaside Park and Aqua City Shopping Center. Highlights at this luxury hotel include 4 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages, facials and aromatherapy. The buffet restaurant, Seascape, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and sauna. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of a free theme park shuttle. .This 5-property class Minato hotel is 2.8 km (1.7 mi) from Tokyo Big Sight and 4.5 km (2.8 mi) from Tokyo Bay.

What's nearby

  • Odaiba Seaside Park - 1 min walk - 0.0 km
  • DiverCity Tokyo Plaza - 6 min walk - 0.6 km
  • Tokyo Big Sight - 5 min drive - 3.4 km
  • Toyosu Market - 8 min drive - 3.1 km
  • Tokyo Tower - 12 min drive - 7.4 km

Getting around

  • Daiba Station - 3 min walk
  • Tokyo Teleport Station - 12 min walk
  • Tokyo (HND-Haneda) - 17 min drive

Restaurants

  • ‪KUA`AINA - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪THE OVEN - ‬2 min walk
  • ‪鮨 玉かがり 天ぷら 玉衣 - ‬4 min walk
  • ‪京鼎樓 - ‬2 min walk

About this property

Hilton Tokyo Odaiba

Luxury hotel connected to a shopping centre in Tokyo with 4 restaurants
Hilton Tokyo Odaiba offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the luxury Hilton Tokyo Odaiba. An airport shuttle (available on request) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 453 guestrooms or units
  • 15 levels
  • 4 dining venues
  • Conference rooms
  • Built in 1996
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hilton Tokyo Odaiba offers 453 air-conditioned accommodations with laptop-compatible safes and a safe. Rooms open to balconies. Beds feature down duvets. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, bidets and complimentary toiletries.

In-room wired and wireless Internet access (Wi-Fi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,100 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 5:30 PM at scheduled times and on request
  • Free theme park shuttle
  • Covered parking on site (JPY 2,000 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,200 for adults and JPY 2,520 for children
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Choryumon
  • Grillogy Bar and Grill
  • SAKURA
  • Seascape

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free theme park shuttle
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Smooth flooring in public areas
  • Wheelchair-accessible parking

More

  • 1 building
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Built in 1996
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Pool fee: JPY 3750 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4200 for adults and from JPY 2520 for children
  • Fee for in-room wireless Internet: JPY 1100 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: JPY 1100 per 24-hour period (rates may vary)
  • Airport shuttle fee: JPY 1000 per person (one-way)
  • Airport shuttle fee per child: JPY 500 (one-way), (from 6 to 12 years old)
  • Covered self-parking fee: JPY 2000 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 3750 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash and mobile payments. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nikko Tokyo
Nikko Tokyo
Tokyo Hotel Nikko
Hotel Nikko Tokyo Japan
Nikko Tokyo Hotel
Nikko Tokyo Minato
Hilton Tokyo Odaiba Hotel
Hilton Tokyo Odaiba
Hilton Tokyo Odaiba Japan
Hilton Tokyo Odaiba Hotel
Hilton Tokyo Odaiba Tokyo
Hilton Tokyo Odaiba Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hilton Tokyo Odaiba?

Hilton Tokyo Odaiba offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Tokyo Odaiba?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Hilton Tokyo Odaiba on 15 Dec 2025 start from NZ$515.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Tokyo Odaiba?

Yep, Hilton Tokyo Odaiba has a covered self car park with in/out privileges for JPY 2000 per day.

Are there any beaches close to Hilton Tokyo Odaiba?

Yep, Hilton Tokyo Odaiba is a short 7-minute walk from Odaiba Beach Park.

Is there a spa on site at Hilton Tokyo Odaiba?

Yep, there is an onsite spa at Hilton Tokyo Odaiba. You'll enjoy services like facials.

Does Hilton Tokyo Odaiba have a pool?

Hilton Tokyo Odaiba has an indoor pool. The pool is open 8:00 AM to 9:00 PM.

What luxury perks are available at Hilton Tokyo Odaiba?

Hilton Tokyo Odaiba features a full-service spa, an indoor pool and 4 restaurants.

What makes Hilton Tokyo Odaiba a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Tokyo Odaiba.

Is Hilton Tokyo Odaiba family-friendly?

You bet! With amenities such as a picnic area and a free theme park shuttle, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hilton Tokyo Odaiba is a hit with families.

Does Hilton Tokyo Odaiba serve breakfast?

Yep, buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Tokyo Odaiba?

No, but there's an airport shuttle that runs from 8:30 AM - 5:30 PM on request for a fee.

Is there a bar or restaurant at Hilton Tokyo Odaiba?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Tokyo Odaiba?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hilton Tokyo Odaiba?

No, pets are not allowed.

Reviews

Hilton Tokyo Odaiba Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 612 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

Reviews

10/10 Excellent

Ravisekar Senthil

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Akiko

Stayed 1 night in Jun 2025

10/10 Excellent

Sonia

Stayed 1 night in Jul 2025

10/10 Excellent

Harjinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay, staff were very friendly, and met our expectations
Stayed 9 nights in Jun 2025

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Amenities
I loved the location and beautiful hotel. I do not like that you had to use pay to use the pool which should be free to swim. I was dissatisfied with that. It should not be a spa service to swim.
Stayed 2 nights in Aug 2025

10/10 Excellent

AKIKO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was amazing! I enjoyed the massage, and my 11 y old child enjoyed the pool. I couldn’t get a reservation for massage on 2 days out of 3 days I stayed so I recommend to book as soon as you know your schedule. The locker room was clean, the pool was not crowded, the view was excellent, and the workers were very kind and friendly.
Stayed 3 nights in Jul 2025

6/10 Okay

Alexey

Liked: Cleanliness
Stayed 10 nights in Jul 2025

10/10 Excellent

Jacinthe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Anis

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2025

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service

Not what expected

Booked a twin room - but was provided with four singles - which were really comfy but it meant the room was really crowded as it wasn't designed for a four-bed configuration. Decor was tired and dated in the room and hallway etc particularly the carpets and not what I was expecting for a Hilton. Was also not expecting to have to pay (3800 yen per adult) to access the swimming pool... Overall, pretty disappointed with the stay and with the price paid for what is supposed to be a five-star. hotel considering that price paid.
Stayed 1 night in Jul 2025

10/10 Excellent

Touria

Stayed 4 nights in Jul 2025

10/10 Excellent

VIKESH

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Paz

Stayed 3 nights in Jul 2025

10/10 Excellent

lei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family with children.
Stayed 3 nights in Jul 2025

6/10 Okay

Sophia

Travelled with family
Liked: Cleanliness, amenities
The property was not what I expected for a 4.5 star rating from guests. The breakfast was cold and dinner buffet was very poor and the food average quality. The staff turned us away when we wanted to sit in the cafe area and have a late night coffee. I felt like you were just a number not a valued guest
Stayed 2 nights in Jul 2025

10/10 Excellent

Zheming

Stayed 2 nights in Jul 2025

8/10 Good

Dishni

Stayed 3 nights in Jul 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, facility and staff!
Stayed 3 nights in Jul 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Lap Hing, Elwood

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great. Clean, staff friendly and efficient. Dining options inside or at Aqua City next door. Train directly across from the hotel and a short ride into Tokyo.
Stayed 4 nights in Jun 2025

10/10 Excellent

Chrystal, Fernley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 4 nights in May 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good but what was disappointing is that you have to pay extra to use the pool. Everything you want to use the pool, they charge you for it. Disappointing given the pool is advertised and not part of their standard facility
Stayed 4 nights in Jul 2025

10/10 Excellent

Lei

Liked: Cleanliness
Great experience
Stayed 3 nights in Jul 2025

8/10 Good

Vani

Travelled with family
Liked: Staff & service, amenities
Staff were extremely friendly and helpful. Buffet bteakfast has variety to choose from, has traditional Japanese as well as western. Hotel amenities were good as well as service, however the hotel looks old and needs a revamp. Bathroom walls and floors have spills and splashes, cleaning could be better.
Stayed 6 nights in Jun 2025