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Andaz Tokyo Toranomon Hills - a concept by Hyatt

Photo gallery for Andaz Tokyo Toranomon Hills - a concept by Hyatt

A modern lounge with a panoramic city view, featuring a sofa, chairs, and a round table.
A dining area with a long table set for a meal, surrounded by chairs, with a cityscape view including the Eiffel Tower in the background.
A modern lounge with high-rise city views, comfortable seating, and a bar area.
Deluxe Room, 1 King Bed (Tower View)
A modern hotel lobby with a reception desk, seating area, and a staircase leading to the upper floors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$1,018
3 Aug - 4 Aug

Explore the area

View map
1-23-4 Toranomon, Minato-ku, Tokyo, Tokyo-to, 105-0001
  • Place, Hibiya Park
    ‪9 min walk‬
  • Place, Tokyo Tower
    ‪15 min walk‬
  • Place, Tokyo Imperial Palace
    ‪18 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Twin Room with Bay View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Twin Room with Bay View

  • Sleeps 3
  • Free Wi-Fi

View all photos for Twin Room with Park View

A hotel room with a bed, a desk with chairs, a TV, and a city view.

Twin Room with Park View

  • Sleeps 3
  • Free Wi-Fi

View all photos for Twin Room with Tower View

Free minibar, in-room safe, desk, blackout curtains

Twin Room with Tower View

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Bay View

Free minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Bay View

  • Bay view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Bay View

Room, 2 Single Beds, Bay View

Room, 2 Single Beds, Bay View

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Tower View)

Free minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed (Tower View)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Free minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Free minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Tower View)

Deluxe Room, 1 King Bed (Tower View)

Deluxe Room, 1 King Bed (Tower View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (Tower View)

Free minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds (Tower View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, City View (2 King Beds)

Free minibar, in-room safe, desk, blackout curtains

Suite, City View (2 King Beds)

  • City view
  • 125 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Park View

Free minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(6 reviews)
  • Park view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Park View

Free minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds, Park View

8.0 out of 10
Very good
(1 review)
  • Park view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, Bay View (Andaz)

View from room

Suite, Bay View (Andaz)

  • City view
  • 125 sq m
  • Sleeps 3
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite (Andaz)

A modern living room with a view of the city skyline at night, a glass coffee table, a beige sofa, and a dining area with a book on the table.

Suite (Andaz)

  • Park view
  • 211 sq m
  • Sleeps 3
  • 2 King Beds
  • Free Wi-Fi

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About the area

Tokyo

A luxury stay in the heart of Tokyo awaits you at Andaz Tokyo Toranomon Hills - a concept by Hyatt. Within a 20-minute stroll, you'll find Tokyo Tower and Tokyo Imperial Palace. Highlights at this hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at AO Spa and Club can include massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, The Tavern Grill & Lounge, is open for breakfast, brunch, lunch and dinner. Rooftop Bar is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Minato hotel include Sensoji Temple and Tokyo Skytree.

What's nearby

  • Azabudai Hills - 9 min walk - 0.8 km
  • Hibiya Park - 9 min walk - 0.8 km
  • teamLab Borderless: MORI Building DIGITAL ART MUSEUM - 13 min walk - 1.2 km
  • Tokyo Tower - 15 min walk - 1.3 km
  • Tokyo Imperial Palace - 18 min walk - 1.6 km

Getting around

  • Toranomon Hills Station - 3 min walk
  • Shimbashi Station - 12 min walk
  • Tokyo (HND-Haneda) - 38 min drive

Restaurants

  • ‪The Tavern - ‬1 min walk
  • ‪OVAL CAFE - ‬1 min walk
  • ‪Good Morning Cafe & Grill - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪エリックサウス - ‬2 min walk

About this property

Andaz Tokyo Toranomon Hills - a concept by Hyatt

Andaz Tokyo Toranomon Hills - a concept by Hyatt offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 8288 square feet (770 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Andaz Tokyo Toranomon Hills - a concept by Hyatt. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Tokyo hotel is smoke free.

  • 164 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 8288 sq ft of conference space
  • 770 sq. m of conference space
  • Built in 2014
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Andaz Tokyo Toranomon Hills - a concept by Hyatt offers 164 accommodations with free minibar items and laptop-compatible safes. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

AO Spa and Club has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (JPY 5,000 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 7,590 for adults and JPY 3,795 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bebu
  • Rooftop Bar
  • the SUSHI
  • The Tavern Grill & Lounge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 8,288 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Built in 2014
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 7590 for adults and from JPY 3795 for children
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580 (one-way)
  • Self-parking fee: JPY 5000.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Andaz Tokyo Toranomon
Andaz Tokyo Toranomon Hills
Andaz Toranomon Hills
Andaz Toranomon Hills Hotel
Andaz Toranomon Hills Hotel Tokyo
Tokyo Andaz
Tokyo Toranomon
Toranomon Hills Andaz
Toranomon Hills Tokyo
Toranomon Tokyo
Andaz Tokyo Toranomon Hills Japan
Andaz Tokyo Toranomon Hills concept Hyatt Hotel
Andaz Toranomon Hills concept Hyatt Hotel
Andaz Tokyo Toranomon Hills concept Hyatt
Andaz Toranomon Hills concept Hyatt
Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel
Andaz Tokyo Toranomon Hills - a concept by Hyatt Tokyo
Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Andaz Tokyo Toranomon Hills - a concept by Hyatt?

Andaz Tokyo Toranomon Hills - a concept by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Andaz Tokyo Toranomon Hills - a concept by Hyatt?

As of 13 Jul 2026, prices found for a 1-night stay for 2 adults at Andaz Tokyo Toranomon Hills - a concept by Hyatt on 3 Aug 2026 start from NZ$1,018, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Andaz Tokyo Toranomon Hills - a concept by Hyatt?

Yep, Andaz Tokyo Toranomon Hills - a concept by Hyatt has a self car park for JPY 5000.00 per day. A self car park is also available, for a fee.

Is there a spa on site at Andaz Tokyo Toranomon Hills - a concept by Hyatt?

Yep, AO Spa and Club is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Andaz Tokyo Toranomon Hills - a concept by Hyatt have a pool?

Andaz Tokyo Toranomon Hills - a concept by Hyatt has a pool and an indoor pool.

What luxury perks are available at Andaz Tokyo Toranomon Hills - a concept by Hyatt?

Andaz Tokyo Toranomon Hills - a concept by Hyatt features a full-service spa, a health club and an indoor pool. All guestrooms come with deep soaking tubs, 24-hour room service and free minibar items.

What makes Andaz Tokyo Toranomon Hills - a concept by Hyatt a romantic place to stay?

Couples spa treatments and al fresco dining, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Andaz Tokyo Toranomon Hills - a concept by Hyatt.

Is Andaz Tokyo Toranomon Hills - a concept by Hyatt family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Andaz Tokyo Toranomon Hills - a concept by Hyatt is a hit with families.

Are there hot tubs in the rooms at Andaz Tokyo Toranomon Hills - a concept by Hyatt?

No, but there are deep-soaking baths in the guestrooms.

Does Andaz Tokyo Toranomon Hills - a concept by Hyatt serve breakfast?

You bet, buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Andaz Tokyo Toranomon Hills - a concept by Hyatt?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Andaz Tokyo Toranomon Hills - a concept by Hyatt?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Andaz Tokyo Toranomon Hills - a concept by Hyatt?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Andaz Tokyo Toranomon Hills - a concept by Hyatt?

No, only service animals are allowed.

Andaz Tokyo Toranomon Hills - a concept by Hyatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 495 out of 626 reviews
Rating 8 - Good. 98 out of 626 reviews
Rating 6 - Okay. 21 out of 626 reviews
Rating 4 - Poor. 7 out of 626 reviews
Rating 2 - Terrible. 5 out of 626 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was great. It has a great Skylight View and great drinks
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Cyriac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch, one of the best places in Tokyo

Outstanding all around - one of the best places to stay in Tokyo, hands down. Japanese zen style design, exceptionally friendly staff.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. The room was terrific and the staff were all very pleasant.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels are about People

Absolutely amazing Staff so warm and thoughtful which always makes for an amazing experience 🙏
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Sui Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful attentive staff !
Stayed 11 nights in Apr 2023
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, clean, feels new, luxury, staff was amazing, view was amazing. One of the best hotels we’ve stayed at.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Azadeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great facilities, great staff. Highly recommend.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing room with amazing views. fabulous customer service.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dimitri

Fantastic hotel, staff went above and beyond to make our stay amazing.Momoko Uchino made our check in process seamless. The restaurant is excellent and topped off with night cap cocktails at the roof top bar was the cherry on the cake. Highly recommend!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great service and close proximity to subway and restaurants.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, love the bathtub & room was spacious, the housekeeping team were very nice they even folded my clothes for me.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around perfection
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time in Tokyo. Absolutely wonderful stay and will definitely stay again. 5 stars is not enough for this wonderful place.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a luxury hotel with impeccable service and ability to get reservations at top restaurants with short notice. Tower view rooms have a direct unobstructed view of the Tokyo tower which was very nice. I also loved the breakfast food (especially the udon set).
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Adela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view with Tokyo Tower!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

mona

Liked: Amenities, property conditions & facilities
The kids loved the pool and little haribo candies at the reception area
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Ruizheng

Liked: Cleanliness, staff & service, property conditions & facilities
I like the staff and the top roof bar
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best 5 stars hotel! Room was a bit small but ammenities were great. The pool and spa staffs were amazing. Will be back soon!
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great cleanness

Everythis was great, the staff is very friendly, the cleanness is kne of best best I have seen after a lot of travels, sushi restaurant at the top floor is great!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Stay for business

Andaz is a stellar hotel. The rooms were roomy and the layout was the best I have ever seen. Staff were very courteous. Views from the hotel were fabulous. The location was close to Ginza and subway. I will definitely stay here again.
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute perfection!

We stayed here 5 years ago and re-booked for our couples trip. It was just as amazing as we remembered. It has a great location, stunning rooms, and the best concierge we experienced on our 10-day trip to Japan. Just book it!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Ching Yee Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should have more choices of snacks
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

HWAMOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior of the room was a bit old-fashioned but it’s location, staff and their service was exceptionally great. Satisfied.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Karen Sukki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing

service at it's best!!! will definitely come back!
Stayed 3 nights in Nov 2024

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