Hotel Metropolitan Tokyo Ikebukuro

4.0 star property
Hotel with 6 restaurants, near Sunshine Aquarium

Photo gallery for Hotel Metropolitan Tokyo Ikebukuro

Lobby
50-inch TV with digital channels
Superior Queen, Non Smoking (16-21F)
Exterior
6 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • 24/7 front desk
The current price is NZ$311
31 Aug - 1 Sept

Explore the area

View map
1-6-1 Nishi-Ikebukuro, Toshima-ku, Tokyo, Tokyo, 171-8505
  • Sunshine Aquarium
    ‪13 min walk‬
  • Waseda University
    ‪3 min drive‬
  • Tokyo Dome
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪23 min drive‬

Room options

City View Twin + Extra Bed for over age of 6, Non Smoking (22-23F)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Fridge
TV
Down duvet
Separate bedroom
Blackout curtains
Bathrobes
Deep-soaking bath
  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

City View Twin Room, Non Smoking (22-23F)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Separate bedroom
Bathrobes
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

City View Single Room, Non Smoking (22-23F)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
TV
Down duvet
Separate bedroom
Blackout curtains
Bathrobes
Deep-soaking bath
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Moderate Queen (6-7 F), Non Smoking

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Fridge
TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

City View Queen, Non Smoking (22-23F)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Separate bedroom
Bathrobes
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Plus, Non Smoking (16-21 F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Separate bedroom
Deep-soaking bath
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive King, Non Smoking (24F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Separate bedroom
Deep-soaking bath
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

City View Twin Plus, Non Smoking (22-23F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Separate bedroom
Deep-soaking bath
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Plus, Non Smoking (5-15F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Separate bedroom
Deep-soaking bath
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Queen, Non Smoking (24F)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Separate bedroom
Bathrobes
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Twin + Extra Bed for over age of 6, Non Smoking (5-15F)

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Fridge
TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Twin + Extra Bed for over age of 6, Non Smoking (16-21F)

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Fridge
TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Governor Suite, Non Smoking (24F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Down duvet
Blackout curtains
Deep-soaking bath
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Moderate Corner Queen (6-7 F), Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Separate bedroom
Deep-soaking bath
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Deluxe Twin, Non Smoking (24F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Separate bedroom
Deep-soaking bath
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Executive Deluxe King, Non Smoking (24F)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Separate bedroom
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Moderate Queen Plus (6-7 F), Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Separate bedroom
Deep-soaking bath
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Queen, Non Smoking (5-15F)

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Separate bedroom
Deep-soaking bath
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Free extra futon mattress
Separate bedroom
Down duvet
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 2 Twin Futons

Standard Small Double, Non Smoking (5-15F)

8.4 out of 10
Very good
(33 reviews)

Highlights

Air conditioning
Fridge
TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Ambassador Suite, Non Smoking (24F)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Down duvet
  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 2 Double Beds

Standard Single Room, Non Smoking (5-15F)

9.2 out of 10
Wonderful
(65 reviews)

Highlights

Air conditioning
Fridge
TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

Moderate Twin Plus (6-7 F), Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Separate bedroom
Deep-soaking bath
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Standard Twin Room, Non Smoking (5-15F)

9.4 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Separate bedroom
Deep-soaking bath
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Queen, Non Smoking (16-21F)

8.4 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Separate bedroom
Deep-soaking bath
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Single Room, Non Smoking (16-21F)

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Fridge
TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Superior Twin Room, Non Smoking (16-21F)

8.8 out of 10
Excellent
(37 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Separate bedroom
Deep-soaking bath
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Moderate Twin (6-7 F), Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Separate bedroom
Deep-soaking bath
  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds

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About the area

Tokyo

Hotel Metropolitan Tokyo Ikebukuro puts you in the centre of Tokyo, 1.7 km (1.1 mi) from Sunshine Aquarium and 6 km (3.7 mi) from Tokyo Dome. Highlights at this hotel include 6 restaurants and in-room free WiFi. .The buffet restaurant, All Day Dining Cross Dine, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of a meeting room and limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Toshima hotel include Tokyo Tower and Sensoji Temple.

What's nearby

  • Rikkyo University - 7 min walk - 0.7 km
  • Sunshine City Shopping Mall - 12 min walk - 1.0 km
  • Sunshine Aquarium - 13 min walk - 1.1 km
  • Waseda University - 3 min drive - 2.4 km
  • Tokyo Dome - 7 min drive - 6.4 km

Getting around

  • Ikebukuro Station - 2 min walk
  • Toden-Zoshigaya Station - 14 min walk
  • Tokyo (NRT-Narita Intl.) - 91 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬1 min walk
  • サンマルクカフェ
  • ‪HARBS - ‬1 min walk
  • 春日亭
  • NOODLE VOICE

About this property

Hotel Metropolitan Tokyo Ikebukuro

Hotel with 6 restaurants, near Sunshine Aquarium
There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Business amenities include a meeting room and limo/town car service.

WiFi is free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Metropolitan Tokyo Ikebukuro. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 805 guestrooms or units
  • 25 levels
  • 6 dining venues
  • Built in 1985
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Hotel Metropolitan Tokyo Ikebukuro offers 805 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Digital televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Limo/town car service
  • Parking on site (JPY 2,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,500 for adults and JPY 1,900 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • All Day Dining Cross Dine
  • Chinese KEI-LIN
  • Cuisine EST
  • Dining & Bar OVEST
  • Japanese HANAMUSASHI

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
Breakfast is not included in the breakfast rate plan for children ages 4-5, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children age 3 and under.

Renovations and closures

The following facilities are closed on Tuesday:
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 6050.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 for adults and from JPY 1900 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 2500 per night
  • Rollaway bed fee: JPY 6050.0 per day
  • Facilities fee: JPY 2200 per person and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Metropolitan Tokyo Ikebukuro Japan
Hotel Metropolitan Tokyo
Hotel Tokyo Metropolitan
Metropolitan Hotel Tokyo
Metropolitan Tokyo
Metropolitan Tokyo Hotel
Tokyo Hotel Metropolitan
Tokyo Metropolitan
Tokyo Metropolitan Hotel
Crowne Plaza Toshima
Hotel Metropolitan Tokyo Japan
Hotel Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Hotel Metropolitan Tokyo Ikebukuro Hotel
Hotel Metropolitan Tokyo Ikebukuro Tokyo
Hotel Metropolitan Tokyo Ikebukuro Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel Metropolitan Tokyo Ikebukuro?

Hotel Metropolitan Tokyo Ikebukuro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Metropolitan Tokyo Ikebukuro?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Metropolitan Tokyo Ikebukuro on 31 Aug 2025 start from NZ$310.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Metropolitan Tokyo Ikebukuro?

Yep, Hotel Metropolitan Tokyo Ikebukuro has a self car park for JPY 2500 per night.

Are there any beaches close to Hotel Metropolitan Tokyo Ikebukuro?

The closest beach to Hotel Metropolitan Tokyo Ikebukuro is Odaiba Beach Park (12.5 km).

What makes Hotel Metropolitan Tokyo Ikebukuro a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel Metropolitan Tokyo Ikebukuro.

Are there hot tubs in the rooms at Hotel Metropolitan Tokyo Ikebukuro?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Metropolitan Tokyo Ikebukuro serve breakfast?

You bet, guests love the buffet brekkie here! Offered daily from 6:30 AM to 9:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hotel Metropolitan Tokyo Ikebukuro?

No, but there's an airport shuttle that runs from 7:30 AM - 9:30 PM for a fee.

Is there a bar or restaurant at Hotel Metropolitan Tokyo Ikebukuro?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Metropolitan Tokyo Ikebukuro?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Metropolitan Tokyo Ikebukuro?

No, pets are not allowed.

Hotel Metropolitan Tokyo Ikebukuro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1587 out of 2430 reviews
Rating 8 - Good. 635 out of 2430 reviews
Rating 6 - Okay. 145 out of 2430 reviews
Rating 4 - Poor. 36 out of 2430 reviews
Rating 2 - Terrible. 27 out of 2430 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at the Metropolitan quite a few times. It is a very reliably good place to stay. They have a lot of room amenities (I cannot remember them all from our stay last month but I recall being impressed). It is close to the subway lines. There have a lot of staff in the lobby to help visitors. Ikebukuro has a lively vibe and lots of restaurants and department stores.
Stayed 7 nights in Apr 2025

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very satisfying stay here as the hotel is conveniently located for my needs. The staff are professional and efficient. I was upgraded to floor 23 (booking was for floor 16 to 21) but in a similar room. I was able to get a check out at 1pm, an hour later than the usual check out time of 12 noon, though only after I agreed to pay the required 2,000 yen. The only issue was the lack of power outlets close to the bedside to charge the phone overnight while having it within reach.
Stayed 3 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Sundeep

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Property and staff is great, but Expedia is false advertising the property for saying that it includes the gym access within the price when in reality you have to pay $15-$20 extra per visit. horrible on Expedia’s part
Stayed 8 nights in May 2025

10/10 Excellent

Pui Chung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Charles, Wellesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property!
Stayed 2 nights in May 2025

10/10 Excellent

Morton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 3 nights in May 2025

6/10 Okay

Zhenzhen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of the station in Shibuya is excellent. It's very convenient to get to nearby areas.
Stayed 2 nights in May 2025

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Near subway and shopping centers.
Stayed 5 nights in May 2025

10/10 Excellent

Dieu

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient and very close to train station
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2025

8/10 Good

Eduardo

Stayed 6 nights in Apr 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Third time staying here, always great service!
Stayed 7 nights in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness
Stayed 3 nights in May 2025

8/10 Good

Yuka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Apr 2025

10/10 Excellent

Tuty, Westbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room very clean , and the stafffs are so friendly .
Stayed 3 nights in May 2025

10/10 Excellent

Shawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to this hotel a few times. It’s always 5 star! Add the breakfast buffet to your room. You won’t be disappointed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to this hotel a few times. Very professional and polite. Close to Ikebukuro Station and Shopping
Stayed 6 nights in Apr 2025

4/10 Poor

sean

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is my third time traveling to Tokyo. And I will have to say that this was the worst I stayed in. I know that rooms in Japan are usually smaller than average. However, this room had absolutely no storage availability whatsoever. Coupled with the fact that it was extremely small made it very difficult to navigate with two people staying in the room. I thought that I would get a room upgrade because of the VIP benefits through Expedia, but the staff seemed very adamant that the package that I paid for gave me the lowest tear room availability, which I was not aware of that when booking two major issues I had with the hotel are regarding the amenities. I purposely booked the hotel with the expectation of going to the gym every day, only to find out that the gym was not complementary. It required a payment of ¥2200. Every time I utilize the gym. This was not listed on any of the Expedia ads. And was a bit disappointing. The biggest disappointment however, came with their laundry service although they did offer laundry at ¥200. The machines were awful. What was supposed to be a quick 90min wash and dry, turned into a 4-5 dry as my clothes stayed damp even after extending the dry cycle several times and ultimately ending up costing me ¥2000. This process ruined a lot of my shirts and my clothes smelled of mildew. The staff was very accommodating rearing every other aspect and offered a boss service to the airport which was very convenient.
Stayed 7 nights in Apr 2025

8/10 Good

Yiu Wing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean.
Stayed 5 nights in Apr 2025

10/10 Excellent

Em

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service and friendly staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Charlotte Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Met is my favourite place to stay while in Ikebukuro. Very reasonably priced, and mere minutes away from the train station. Lots of great restaurants nearby, too.
Stayed 13 nights in Apr 2025

8/10 Good

Kee G

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

yasin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

5 dsy stay

I was expecting tokyo hotels to have small rooms but our double room was too small for a even a single person. The bed touched two of the walls and there was only about one meter gap between the other two walls. It was very clostrphobic and uncomfortable. The hotel location is excellent being next to Ikabukro metro station. As everywhere in Japan very clean and excellent service.
Stayed 2 nights in Apr 2025

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location very good. Convenient for everything. Airport bus arrives in front of the hotel, no need to change metro or other buses, cost 3600 Japanese yen. Shopping mall department stores 3 mins away walking from hotel.
Stayed 1 night in Apr 2025