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HOTEL MYSTAYS Ueno East

3.0 star property

Photo gallery for HOTEL MYSTAYS Ueno East

Daily buffet breakfast for a fee
Exterior
Premium bedding, down duvets, desk, blackout curtains
Interior entrance
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room
The current price is NZ$72
14 June - 15 June

Explore the area

View map
5-5-6 Higashiueno, Taito-ku, Tokyo, Tokyo-to, 110-0015
  • Place, Ameyoko Shopping District
    ‪9 min walk‬
  • Place, Ueno Park
    ‪9 min walk‬
  • Place, Ueno Zoo
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Standard Semi Double, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Semi Double, Non Smoking

7.0 out of 10
Good
(15 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Superior Double Room, Non Smoking

7.2 out of 10
Good
(13 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Queen, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Queen, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 6
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

7.2 out of 10
Good
(5 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 28 sq m
  • Sleeps 6
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

7.0 out of 10
Good
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Tokyo

At HOTEL MYSTAYS Ueno East you'll be within just a 15-minute stroll of popular places like Ueno Park and Ameyoko Shopping District. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find multilingual staff, luggage storage and a front desk safe. Buffet breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .Within a 30-minute walk of this 3-property class Taito hotel, attractions include Sensoji Temple and University of Tokyo.

What's nearby

  • Kitchen Town - 7 min walk - 0.7 km
  • Ameyoko Shopping District - 9 min walk - 0.8 km
  • Ueno Park - 9 min walk - 0.8 km
  • Ueno Zoo - 10 min walk - 0.9 km
  • Sensoji Temple - 18 min walk - 1.5 km

Getting around

  • Inaricho Station - 3 min walk
  • Keisei-Ueno Station - 12 min walk
  • Tokyo (NRT-Narita Intl.) - 72 min drive

Restaurants

  • ‪マクドナルド - ‬3 min walk
  • ‪カフェ・ベローチェ - ‬3 min walk
  • ‪日高屋 - ‬3 min walk
  • ‪おわん - ‬3 min walk
  • ‪ハリマ ケバブ ビリヤニ - ‬3 min walk

About this property

HOTEL MYSTAYS Ueno East

There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at HOTEL MYSTAYS Ueno East. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Tokyo hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 9 levels
  • Built in 1991
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Dining venue
HOTEL MYSTAYS Ueno East offers 150 air-conditioned accommodations with coffee/tea makers and complimentary slippers. Beds feature down duvets and premium bedding. LED televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 1,600 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,210 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1760 for adults and from JPY 1210 for children
  • Covered self-parking fee: JPY 1600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chisun
Chisun Hotel
Chisun Hotel Ueno
Chisun Ueno
Chisun Ueno Hotel
Hotel Chisun
Hotel Chisun Ueno
Ueno Chisun Hotel
Chisun Hotel Taito
Chisun Hotel Ueno Tokyo, Japan
Hotel UENO EAST
Hotel Ueno East Tokyo, Japan
HOTEL MYSTAYS
MYSTAYS Ueno East
MYSTAYS
HOTEL MYSTAYS Ueno East Tokyo Japan
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East
Hotel HOTEL MYSTAYS Ueno East Tokyo
Tokyo HOTEL MYSTAYS Ueno East Hotel
Hotel HOTEL MYSTAYS Ueno East
Hotel UENO EAST
Chisun Hotel Ueno
HOTEL MYSTAYS Ueno East Hotel
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Hotel Tokyo

Frequently asked questions

What is the cancellation policy at HOTEL MYSTAYS Ueno East?

HOTEL MYSTAYS Ueno East offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HOTEL MYSTAYS Ueno East?

As of 13 Jun 2026, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Ueno East on 14 Jun 2026 start from NZ$72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HOTEL MYSTAYS Ueno East?

Yep, HOTEL MYSTAYS Ueno East has a covered self car park for JPY 1600 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to HOTEL MYSTAYS Ueno East?

The closest beach to HOTEL MYSTAYS Ueno East is Odaiba Beach Park (9 km).

Are there hot tubs in the rooms at HOTEL MYSTAYS Ueno East?

No, but there are deep-soaking baths in the guestrooms.

Does HOTEL MYSTAYS Ueno East serve breakfast?

Yeah, buffet brekkie is available daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at HOTEL MYSTAYS Ueno East?

No, HOTEL MYSTAYS Ueno East does not offer an airport shuttle service.

Is there a bar or restaurant at HOTEL MYSTAYS Ueno East?

Yep, you can grab a meal at HOTEL MYSTAYS Ueno East's onsite restaurant.

What time are check-in & check-out at HOTEL MYSTAYS Ueno East?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at HOTEL MYSTAYS Ueno East?

No, only service animals are allowed.

HOTEL MYSTAYS Ueno East Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 323 out of 1002 reviews
Rating 8 - Good. 430 out of 1002 reviews
Rating 6 - Okay. 174 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities
Very friendly staff. Good location for the station (Ueno).
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Diem

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient quiet and clean. And friendly staffs
Stayed 2 nights in Feb 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside was the wi-fi was poor, but otherwise it got the job done and is conveniently located jist next to Ueno station.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Good facility. Wifi works well. Walkable to Ueno Park, lot of stores and restaurants around.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ann-Thamar

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so nice. It made the trip so much easier knowing that I could go to them with any questions made my stay the best!
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Nihal

Liked: Cleanliness, amenities, property conditions & facilities
“This is a good hotel with close proximity to two train stations, approximately a 6- and 12-minute walk away. Several supermarkets are located nearby, and the property is centrally located.”
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Osvaldo

Liked: Cleanliness, amenities, property conditions & facilities
We had a quick one night stay here before heading back home and it was quite good! The breakfast was yummy with a good amount of options, hotel was maintained nicely and was very clean! The television was a bit outdated and the pillows were quite stiff, but past that it was a really good experience.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Juan Paulo

Liked: Cleanliness, property conditions & facilities
Was good for the price! Staff was friendly and helpful. If you just need a bed at the end of the day and something that is a bit more private than a capsule hotel, then this place is good!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

MD TAREQ

Liked: Cleanliness, amenities, property conditions & facilities
The most stood out experience was the breakfast. It was awesome.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice, clean hotel. The Ueno park and the Ameyoko market are within the walking distance. To Ginza, just hop on the Ginza line
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Faith

Liked: Amenities
Plenty of good shops and eateries nearby.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and helpful staff
Stayed 6 nights in Sep 2025
Verified

6/10 Okay

Brittany

Liked: Staff & service
Disliked: Cleanliness
Staff were very friendly. Good location. Room was a bit dirty, mold near the heating vent. Top bed duvet had stains on.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but great location and friendly staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location in a quieter street, loved the staff. Very close to Ueno Park and handy for Asakusa! I woukd stay again.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Frankie

Staff are good
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mark S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Spacious room. Convenient to transportation and Ueno Park.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value! Slightly cosy rooms, but manageable! Staff were fantastic
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Andrea

Liked: Amenities
Lovely stay
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Naryalette

Liked: Cleanliness, staff & service, property conditions & facilities
Many convenient stores nearby
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service
Staff were very friendly, location is quiet and felt safe. About 12 min walk to Ueno station. Would stay here again.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Gerrad

Liked: Cleanliness, staff & service, amenities
Nice simple hotel close to train lines and plenty of dining options in walking distance
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. The room was very tiny but you figure out how to step over and around your belongings as it’s just a place to crash at night. It felt very clean! We paid for breakfast buffet one morning and it was a very nice spread of both Japanese and American food. The area is close to multiple subway stations and shopping/food.
Stayed 3 nights in Oct 2025