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Four Points Flex By Sheraton Tokyo Ueno

3.0 star property

Photo gallery for Four Points Flex By Sheraton Tokyo Ueno

View from property
Property amenity
In-room safe, desk, soundproofing, iron/ironing board
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$143
28 Apr - 29 Apr

Explore the area

View map
7-12-9 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Place, Ueno Park
    ‪6 min walk‬
  • Place, Ueno Zoo
    ‪9 min walk‬
  • Place, Ameyoko Shopping District
    ‪11 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Double Bed

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Double Bed

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Tokyo

At Four Points Flex By Sheraton Tokyo Ueno you'll be within just a 15-minute stroll of popular places like Ueno Park and Ueno Zoo. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, luggage storage and a front desk safe. Japanese breakfast is available daily between 7 AM and 9:30 AM. .With a stay at this 3-property class Ueno hotel, you'll be 1.6 km (1 mi) from Sensoji Temple and 3.2 km (2 mi) from Tokyo Skytree.

What's nearby

  • Ueno Park - 6 min walk - 0.5 km
  • Ueno Zoo - 9 min walk - 0.8 km
  • Tokyo National Museum - 9 min walk - 0.8 km
  • Ameyoko Shopping District - 11 min walk - 0.9 km
  • Sensoji Temple - 17 min walk - 1.5 km

Getting around

  • Iriya Station - 7 min walk
  • Uguisudani Station - 8 min walk
  • Tokyo (HND-Haneda) - 42 min drive

Restaurants

  • ‪ASHURA BAR - ‬2 min walk
  • ‪東京油そば伝承館 陣矢 上野の陣 - ‬3 min walk
  • ‪24会館 上野店 - ‬3 min walk
  • ‪晴々飯店 - ‬2 min walk
  • ‪元長 - ‬3 min walk

About this property

Four Points Flex By Sheraton Tokyo Ueno

As a guest of Four Points Flex By Sheraton Tokyo Ueno, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Four Points Flex By Sheraton Tokyo Ueno also features a front desk safe and a lift.

This 3-star Tokyo hotel is smoke free.

  • 201 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
Four Points Flex By Sheraton Tokyo Ueno offers 201 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a shower, bidets, toilets with an electronic bidet and complimentary toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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APA Hotel Ueno Ekimae
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  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily Japanese breakfast available 7 AM to 9:30 AM for a fee: JPY 1,000 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 1000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Ueno
Ueno Hotel
Ueno Hotel Tokyo, Japan
Ueno Hotel Tokyo
Ueno Hotel Hotel
Ueno Hotel Tokyo
Ueno Hotel Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Four Points Flex By Sheraton Tokyo Ueno?

Four Points Flex By Sheraton Tokyo Ueno offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points Flex By Sheraton Tokyo Ueno?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Four Points Flex By Sheraton Tokyo Ueno on 28 Apr 2026 start from NZ$143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Four Points Flex By Sheraton Tokyo Ueno?

The closest beach to Four Points Flex By Sheraton Tokyo Ueno is Odaiba Beach Park (9.4 km).

Does Four Points Flex By Sheraton Tokyo Ueno serve breakfast?

Yeah, Japanese brekkie is on offer daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at Four Points Flex By Sheraton Tokyo Ueno?

No, Four Points Flex By Sheraton Tokyo Ueno does not offer an airport shuttle service.

What time are check-in & check-out at Four Points Flex By Sheraton Tokyo Ueno?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Four Points Flex By Sheraton Tokyo Ueno?

No, pets are not allowed.

Four Points Flex By Sheraton Tokyo Ueno Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 299 out of 1000 reviews
Rating 8 - Good. 432 out of 1000 reviews
Rating 6 - Okay. 183 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Aiden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room the staff was very nice if I return to Japan will definitely be staying here again
Stayed 13 nights in Dec 2025

8/10 Good

Polrat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good with free and variety of amenities friendly staff
Stayed 2 nights in Dec 2025

4/10 Poor

Cheryl Marites

Stayed 1 night in Dec 2025

10/10 Excellent

Rosabel

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff & service - wonderful. Location and proximity to JR station and metro stations - perfect.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dante

Stayed 12 nights in Nov 2025

6/10 Okay

Maria Joana

Stayed 3 nights in Nov 2025

10/10 Excellent

Mary Joyce

Stayed 1 night in Nov 2025

8/10 Good

Jing Bo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean but sink is too small... Good for the price.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yesenia

Liked: Cleanliness
Rooms are very small but had the necessary things needed. Clean and comfortable
Stayed 2 nights in Nov 2025

8/10 Good

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small but clean rooms, great staff, nearby shops and transportation
Stayed 4 nights in Nov 2025

6/10 Okay

BAO THY

Stayed 4 nights in Oct 2025

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They didn’t offer breakfast we went out to get some
Stayed 3 nights in Oct 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Griffin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Second time in this hotel, is great and very convenient, is cose to everything.
Stayed 8 nights in Apr 2025

4/10 Poor

Phong

No comments
Stayed 1 night in Apr 2025

8/10 Good

Ashley

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

GONZALO

Stayed 2 nights in Apr 2025

8/10 Good

Hasan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Joelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, it’s stellar location and the amability of the staff!
Stayed 4 nights in Apr 2025

6/10 Okay

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Tiny room but likely typical for Tokyo.
Stayed 5 nights in Apr 2025

8/10 Good

Lihua

Stayed 4 nights in Mar 2025

8/10 Good

Shiu Kit

Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and prime location!

My sister and I stayed at Ueno Hotel for 10 days—the staff was extremely friendly and helpful and I had no problem speaking with them in English. The room itself is on the smaller side but we could fit a carry on and two checked in bags in our room with enough space to spare for walking around. One thing that did catch us off guard is that the hallways are open-air, a bit different from hotels in the US but it was not a problem for us. The location is also super prime as it’s close to the station and the park, will definitely be booking a stay here again if I come back to Japan!
Stayed 8 nights in Mar 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
clean and cozy and cheap!
Stayed 9 nights in Mar 2025