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Hotel Oriental Express Ginza West

Property class: 3

Photo gallery for Hotel Oriental Express Ginza West

A high-rise building with multiple floors and numerous windows, likely a hotel or office building.
A hallway with a patterned carpet, a window, a door, and a wall-mounted light fixture.
A modern reception area with a curved ceiling, recessed lighting, a reception desk, and two small tables.
A modern, minimalist bathroom with three white sinks, a wooden panel backsplash, and recessed ceiling lighting.
A hotel room with a large bed, a desk with a computer, a red chair, and a city view.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$184
1 Nov - 2 Nov

Explore the area

View map
4-10-2 Shinbashi, Tokyo, Tokyo, 105-0004
  • Place, Old Shimbashi Station
    ‪7 min walk‬
  • Place, Tokyo Tower
    ‪16 min walk‬
  • Place, Tokyo Bay
    ‪17 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Double Room, Non Smoking, Private Bathroom

A hotel room with a bed, a desk, a TV, and a mirror with lights.

Standard Double Room, Non Smoking, Private Bathroom

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking, Private Bathroom

A hotel room with a bed, a desk with a TV, and a view of the city.

Standard Single Room, Non Smoking, Private Bathroom

8.0 out of 10
Very good
(8 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Single Room, Non Smoking, Private Bathroom

A modern hotel room with a large bed, a desk, a chair, and a TV.

Superior Single Room, Non Smoking, Private Bathroom

7.6 out of 10
Good
(5 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Economy Double Room, Mobility Accessible, Non Smoking

A hotel room with a bed, desk, chair, and a television.

Economy Double Room, Mobility Accessible, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

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  • Free Wi-Fi
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9.8 out of 10, Exceptional, 35 reviews
The price is NZ$2,120
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About the area

Tokyo

Hotel Oriental Express Ginza West places you in the centre of Tokyo, within a 30-minute stroll of Tokyo Tower and Tokyo Bay. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Additionally, you'll find spa services, laundry facilities and a microwave in a common area. Each morning continental breakfast is served between 7:00 AM and noon. .Sights within a 10-minute drive of this 3-property class Minato hotel include Tokyo Imperial Palace and Tokyo Dome.

What's nearby

  • Old Shimbashi Station - 7 min walk - 0.7 km
  • Ginza Six - 12 min walk - 1.0 km
  • Tokyo Tower - 16 min walk - 1.4 km
  • Tokyo Bay - 17 min walk - 1.5 km
  • Tokyo Imperial Palace - 3 min drive - 1.8 km

Getting around

  • Shimbashi Station - 4 min walk
  • Shiodome Station - 6 min walk
  • Tokyo (HND-Haneda) - 32 min drive

Restaurants

  • ‪えどもんど新橋 - ‬1 min walk
  • ‪喫茶室ルノアール - ‬1 min walk
  • ‪大分からあげと鉄板焼 新橋応援団 勝男 - ‬1 min walk
  • ‪すてーき亭 - ‬1 min walk
  • ‪PLUTON 13 - ‬1 min walk

About this property

Hotel Oriental Express Ginza West

Hotel Oriental Express Ginza West offers its guests spa services, a vending machine, and laundry facilities. Public spaces have free WiFi. Hotel Oriental Express Ginza West also features a corner/local shop, express check-in, and a lift.
  • 220 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Corner/local shop
  • Lift
  • Microwave in a common area
Hotel Oriental Express Ginza West offers 220 accommodations with complimentary slippers and a hairdryer. 24-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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  • Restaurant
  • Air-conditioning
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The price is NZ$264
24 Nov - 25 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: JPY 1,200 for adults and JPY 1,200 for children

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

More

  • Desk
  • Electrical adapters
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 1200 for adults and from JPY 1200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Frequently asked questions

Is there a spa on site at Hotel Oriental Express Ginza West?

There's no onsite spa, but this property does offer services like massages.

How much does it cost to stay at Hotel Oriental Express Ginza West?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Oriental Express Ginza West on 1 Nov 2026 start from NZ$184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Oriental Express Ginza West serve breakfast?

You bet, continental brekkie is available daily between 7:00 AM and noon.

Is there a free airport shuttle available at Hotel Oriental Express Ginza West?

No, Hotel Oriental Express Ginza West does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Oriental Express Ginza West?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Oriental Express Ginza West?

No, pets are not allowed.

Hotel Oriental Express Ginza West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 182 reviews
Rating 8 - Good. 61 out of 182 reviews
Rating 6 - Okay. 21 out of 182 reviews
Rating 4 - Poor. 3 out of 182 reviews
Rating 2 - Terrible. 3 out of 182 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay local and convenient around the area.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and clean hotel
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but convenient location
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff very close to everything
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place and perfect location. Great staff and extremely clean. Can’t say enough and what an amazing value!!!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near Shimbashi station and a lot of different restaurants.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Had everything I needed. Great location.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Staff were extremely helpful and well versed in English. Room was good sized for a couple, cleaned daily and amenities plentiful. Great food establishments right outside, with a 24-hour Lawson’s on 1st floor.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
appreciated the bath salts available in the lobby - was very much needed after a long day of walking! found the hotel to be a little worn for something that had relaunched in april 2026, but was suitable for one female traveler and the light-up vanity was very useful!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean. It's a refurbished hotel from a previous owner. Very convenient location.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time I used this hotel. It is very convenient location.. it is very close to train station and there were so Many restaurants and convenience stores. One of the convenience store is connect from the front desk area… the room is clean and quiet. If you have a huge suitcase, it might be a little tight once your suitcase is opened.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. I like the size
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Room was different than what the images under our booking was showing and the entrance to the hotel was tough to find even with our taxi drivers. Rooms are definitely tinier and more worn out than the pictures but overall a nice stay due the great location.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find, close to everything. Plenty of places to eat nearby. Only a few minutes walk to the trains and walking distance to Ginza shopping streets. I really enjoyed everything about this place. I was first shocked at how small the room was but the space is very well utilized so it didn’t feel small. Plenty of outlets to charge your devices and I even had them replace my sheets and towels after only one night. You simply have to leave a tag on your door before noon to make your room. You also have the option to have them just drop off the towels. I really enjoyed staying here for 2 nights and would definitely stay here again if I’m back in this area. I highly recommend this place for single guys or a couple on a budget.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for my biz trip in Tokyo. There’s a free coffee machine at 1sr floor which is convenient. The facility is clean and comfortable, also the service is good. The only point that didn’t fit to me is that the pillows are too hard, others are good. :)
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Very disappointed with the breakfast options. Also, no ice buckets or cups available for use with the ice machine
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Location was not ideal. It’s not visible or convne
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I strongly regret for my star there is no closet in the room !!!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Property advertised as new property but more like a resurfacing. Lobby, elevator, and hallway seemed new but the rooms were not. The shower curtains for throughout the bathroom had mold and table area had a thick layer of dust. Pro was lawson was right next door and many restaurants close by
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適だった。また利用したい。
Stayed 2 nights in Jul 2026

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