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Tokyu Stay Shinjuku

3.5 star property

Photo gallery for Tokyu Stay Shinjuku

A hotel lobby with a central column, seating area, and framed artwork on the walls.
A compact kitchen with a microwave, sink, and a small refrigerator.
A bathroom with a marble sink, a mirror, and a glass shower enclosure.
A modern interior with a glass staircase, red carpet, and contemporary lighting fixtures.
A modern hotel room with a round table, a sofa, a bed with white linens, and a wooden accent wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Place, Shinjuku Isetan
    ‪3 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪3 min walk‬
  • Place, Omoide Yokocho
    ‪7 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Deluxe Twin, Non Smoking

A room with a sofa, a round table, two beds, and a patterned wall.

Deluxe Twin, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Queen, Non Smoking

A hotel room with a bed, a round side table, a sofa, and a window with blinds.

Superior Queen, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe King, Non Smoking

A modern bedroom with a bed, bedside table, and a small round table.

Deluxe King, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Family, Non Smoking

A modern hotel room with a round table, a sofa, a bed with white linens, and a wooden accent wall.

Signature Family, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Queen for Single Use, Non Smoking

A hotel room with a bed, a round side table, a sofa, and a window with blinds.

Superior Queen for Single Use, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe King for Single Use, Non Smoking

A modern bedroom with a bed, bedside table, and a small round table.

Deluxe King for Single Use, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin for Single Use, Non Smoking

A room with a sofa, a round table, two beds, and a patterned wall.

Deluxe Twin for Single Use, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Signature Family for Single Use, Non Smoking

A modern hotel room with a round table, a sofa, a bed with white linens, and a wooden accent wall.

Signature Family for Single Use, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 1
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin for 2 Guests, Non Smoking

A room with a sofa, a round table, two beds, and a patterned wall.

Deluxe Twin for 2 Guests, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Signature Family for 2 Guests, Non Smoking

A modern hotel room with a round table, a sofa, a bed with white linens, and a wooden accent wall.

Signature Family for 2 Guests, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for Signature Family for 3 Guests, Non Smoking

A modern hotel room with a round table, a sofa, a bed with white linens, and a wooden accent wall.

Signature Family for 3 Guests, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 4 Large Single Beds
  • Free Wi-Fi

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About the area

Tokyo

At Tokyu Stay Shinjuku you'll be within a short 5-minute stroll of Shinjuku Isetan and Shinjuku Gyoen National Garden. Highlights at this hotel include a restaurant and in-room washers/dryers. .This smoke-free hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 7 AM and 9:30 AM. .Sights within a 10-minute walk of this 3.5-property class Shinjuku hotel include Omoide Yokocho and Meiji Jingu Shrine is within 30 minutes.

What's nearby

  • Isetan Department Store Shinjuku - 1 min walk - 0.2 km
  • Shinjuku Isetan - 3 min walk - 0.3 km
  • Shinjuku Gyoen National Garden - 3 min walk - 0.3 km
  • Shinjuku Subnade - 6 min walk - 0.5 km
  • Omoide Yokocho - 7 min walk - 0.7 km

Getting around

  • Shinjuku-sanchome Station - 1 min walk
  • Shinjuku Station - 7 min walk
  • Tokyo (HND-Haneda) - 51 min drive

Restaurants

  • ‪珈琲貴族エジンバラ - ‬1 min walk
  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪ミートキッチン log 50 - ‬1 min walk
  • ‪らぁ麺 くろ渦 - ‬1 min walk

About this property

Tokyu Stay Shinjuku

There's a restaurant on site. WiFi and wired Internet are free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at Tokyu Stay Shinjuku. A complete renovation of Tokyu Stay Shinjuku was completed in September 2026.

This 3.5-star Tokyo hotel is smoke free.

  • 120 guestrooms or units
  • 14 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Tokyu Stay Shinjuku offers 120 air-conditioned accommodations with washers/dryers and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,530 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Reception hall
  • Renovated entire property - September 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Renovations and closures

This property is closed from 9 March 2026 to 17 September 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2530 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Tokyu Stay Shinjuku?

Tokyu Stay Shinjuku offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Tokyu Stay Shinjuku serve breakfast?

You bet, buffet breakfast is offered daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at Tokyu Stay Shinjuku?

No, Tokyu Stay Shinjuku does not offer an airport shuttle service.

Is there a bar or restaurant at Tokyu Stay Shinjuku?

Yep, you can grab a meal at Tokyu Stay Shinjuku's onsite restaurant.

What time are check-in & check-out at Tokyu Stay Shinjuku?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Tokyu Stay Shinjuku?

No, only service animals are allowed.

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 653 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities
Staff was very friendly, spacious rooms. Perfect location close to everything.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, bedroom had everything we needed, a great location and the weighing scale in the lobby was very helpful!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Enjoyed my stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very helpful staff. Location of hotel was excellent; close to transportation and dining options.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Jong Wan

Liked: Cleanliness, staff & service, amenities
So much fun at so good place
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Duc thang

Liked: Cleanliness, staff & service, amenities
Excellent service, good location👌
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Terrence

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very helpful staff
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

USHMA GUNVANTBHAI

Liked: Cleanliness, amenities, property conditions & facilities
Great location Quiet Friendly staff Clean
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Mindy

Liked: Cleanliness, staff & service, amenities
Great location, friendly service.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Alessandra

Liked: Cleanliness, property conditions & facilities
amazing room and service
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

ziad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always friendly and helpful , if I come back I will definitely be staying here again !!!!
Close distance to hotel maybe 10-15 min walk shinjuku Gyoen national garden , like 3$ to get in
At the bar/restaurant right out side the hotel, they have great food
By Tokyo metropolitan government office
Movie theater like 5-10 mins away
Stayed 7 nights in Sep 2025
Verified review

8/10 Good

Lee

Liked: Cleanliness, staff & service
Great location and staff good size rooms for Tokyo … really In need off room renovation although clean and comfy
Stayed 9 nights in Jan 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great staff! They were very welcoming and helpful. The room and amenities were excellent during my short stay in Tokyo Shinjuku. Also, great distance from train station… less than 15 minute walk. Very accessible location. I would definitely come here again for another stay.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Nylah

Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating staff and clean room. They were all very kind and helpful :)
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were very helpful.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located, clean, cozy room, had everything we needed for a one night stay. Check in was super efficient. We shipped our suitcases ahead of us and reception held them for us over night. Great breakfast with excellent variety.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Chandler

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, location, staff, luggage shipping. Would 100% stay again if planning to stay in Shinjuku.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

MIchael

Liked: Property conditions & facilities
The area the hotel is located is very nice to be at.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay, the staff were incredible and friendly. The area has loads to do from food to entertainment. Will stay again next time in in Shinjuku 😁
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Anabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and location is amazing! Staff are super helpful and amazingly kind.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Staff are very helpful. Service are excellent!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in an excellent spot in Tokyo Shinjuku. Go out of the hotel and you are directly in the Shinjuku life. Lots of bars and restaurants around, a conbini directly in front of the hotel and san chome station entry is also very close. Less the 10 min by foot to Shinjuku Station or Kabukicho. I always stay there, when I am in Tokyo.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff was very accommodating.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for heaps of restaurants and close to train station. Staff were very helpful and rooms were clean and good amenties.
Stayed 1 night in Sep 2025