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Tokyu Stay Shinjuku

3.0 star property
Hotel with a restaurant, 3-minute walk to Shinjuku Isetan

Photo gallery for Tokyu Stay Shinjuku

Property entrance
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Reception hall
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
The current price is NZ$228
4 Feb - 5 Feb

Explore the area

View map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪1 min walk‬
  • Place, Shinjuku Isetan
    ‪3 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

8.8 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Hairdryer
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Toilet with electronic bidet
Electric kettle
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

8.8 out of 10
Excellent
(54 reviews)

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

Highlights

Air conditioning
Kitchen
Fridge
TV
Washer/dryer
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 1
  • 2 Single Beds

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About the area

Tokyo

At Tokyu Stay Shinjuku you'll be within just a 10-minute stroll of Shinjuku Isetan and Omoide Yokocho. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, free newspapers in the lobby and multilingual staff. Buffet breakfast is available daily between 7 AM and 9:30 AM. .With a stay at this 3-property class Shinjuku hotel, you'll be 2.2 km (1.4 mi) from Meiji Jingu Shrine and 3.9 km (2.4 mi) from Tokyo Imperial Palace.

What's nearby

  • Isetan Department Store Shinjuku - 1 min walk - 0.2 km
  • Shinjuku Isetan - 3 min walk - 0.3 km
  • Shinjuku Gyoen National Garden - 6 min walk - 0.6 km
  • Samurai Museum - 6 min walk - 0.6 km
  • Omoide Yokocho - 7 min walk - 0.7 km

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 7 min walk
  • Tokyo (HND-Haneda) - 51 min drive

Restaurants

  • ‪371 bar - ‬1 min walk
  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪ジンギスカン だるまや - ‬1 min walk
  • ‪エピタフカレー - ‬1 min walk

About this property

Tokyu Stay Shinjuku

Hotel with a restaurant, 3-minute walk to Shinjuku Isetan
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Tokyu Stay Shinjuku.

This 3-star Tokyo hotel is smoke free.

  • 179 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.

Similar properties

Exterior
Tokyu Stay Shinjuku Eastside
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 641 reviews
The price is NZ$228
3 Feb - 4 Feb
Tokyu Stay Shinjuku Eastside

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Tokyu Stay Shinjuku?

Tokyu Stay Shinjuku offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Shinjuku?

As of 2 Feb 2026, prices found for a 1-night stay for 2 adults at Tokyu Stay Shinjuku on 4 Feb 2026 start from NZ$228.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tokyu Stay Shinjuku?

The closest beach to Tokyu Stay Shinjuku is Odaiba Beach Park (9.2 km).

Does Tokyu Stay Shinjuku serve breakfast?

You bet, buffet breakfast is offered daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at Tokyu Stay Shinjuku?

No, Tokyu Stay Shinjuku does not offer an airport shuttle service.

Is there a bar or restaurant at Tokyu Stay Shinjuku?

Yep, you can grab a meal at Tokyu Stay Shinjuku's onsite restaurant.

What time are check-in & check-out at Tokyu Stay Shinjuku?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Tokyu Stay Shinjuku?

No, only service animals are allowed.

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 649 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and welcoming staff. Amazing location close to a plethora of restaurants. Right next to multiple metro stops and very close to Shinjuku station. Very safe and clean and nice sized room. Highly recommend.
Stayed 7 nights in Oct 2025

8/10 Good

Ashton

Liked: Cleanliness, staff & service
Pretty good, but a little tucked away and hard to find
Stayed 1 night in Oct 2025

8/10 Good

Montgomery

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, the staff was very helpful and spoke some English. The washer dryer combo was a little small, but got the job done. Rooms are quite small, but that’s to be expected in Tokyo. Location was definitely the highlight. Super convenient and right in the mix of Shinjuku!
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlos, Simi Valley

Liked: Cleanliness, amenities, property conditions & facilities
Everythig was spotless. The staff was very helpful and courteous.
Stayed 3 nights in Oct 2025

10/10 Excellent

marie antoinette

Liked: Cleanliness, staff & service, amenities
This is our go-to hotel everytime we're in Tokyo. The location, cleanliness, ease of transport and washer/dryer in the rooms can't be beat! The room carpets need some freshening or replacement but would still give hotel 5 stars.
Stayed 7 nights in Oct 2025

10/10 Excellent

Norikazu, Chesapeake

Stayed 3 nights in Aug 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near subway station, lots of shopping within walking distance, English speaking staff friendly and helpful, breakfast was delicious with a nice selection. Washer/dryer in room was a plus!
Stayed 8 nights in Oct 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t eat breakfast so can’t comment on that. Hotel itself is nice and in a very convenient area to get to SHIBUYA and Shinjuku. It wasn’t loud on the street 10 floors up so got a decent nights sleep. The room is small but comes with good facilities! I would recommend this place if you don’t mind the busy streets, however it didn’t seem too busy round the streets when we stayed!
Stayed 8 nights in Oct 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I heard staff speaking english and chinese very well. Location is very close to the train station. They helped shipped our luggages to our next hotel. Room is reasonably sized and bathroom was nice. I would stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

john

Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of Shinjuku. Convenient to everything ( food, shopping, transportation). Quiet, clean rooms, pleasant staff. Great stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christoph

Stayed 1 night in Oct 2025

10/10 Excellent

Anabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and location is amazing! Staff are super helpful and amazingly kind.
Stayed 4 nights in Oct 2025

8/10 Good

Mindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, friendly service.
Stayed 5 nights in Oct 2025

6/10 Okay

Mikaela

Stayed 1 night in Oct 2025

8/10 Good

Lynette

Stayed 5 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Friendly staff. Close to train stations.
Stayed 12 nights in Sep 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great for transport to anywhere, close to lots of dining options. In a quiet area away from the lively part but close enough to walk into in about 5 minutes. Very clean, good facilities very helpful and friendly staff. Breakfast is in restaurant opposite with great selection and quality food and drink choices. Would definitely recommend and stay here again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay, the staff were incredible and friendly. The area has loads to do from food to entertainment. Will stay again next time in in Shinjuku 😁
Stayed 4 nights in Oct 2025

8/10 Good

Cooper, Washington

Stayed 1 night in Oct 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

carmen

Stayed 1 night in Oct 2025

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything in Shinjuku
Stayed 7 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are plenty of places to very close by, as well as a 7-11 and Family Mart. Although there is lots of activity in the surrounding streets, the hotel is very quiet. Free coffee in the lobby from 6am - 12midnight. Walking distance to all of the heavy activities (ie Omoide Yokocho, Kabukicho) and train stations. Rented a room with a washer/dryer which worked well. However, it takes about 4.5 hours to complete on load. So do laundry during bedtime. overall a very nice, safe, quiet hotel and would stay here again.
Stayed 5 nights in Sep 2025