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ICI HOTEL Ueno Shin Okachimachi

3.5 star property

Photo gallery for ICI HOTEL Ueno Shin Okachimachi

Reception
An elevator area with two elevators, a reception desk, and a wall-mounted sign.
In-room safe, desk, iron/ironing board, free WiFi
Breakfast served
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Parking available
  • Laundry room
The current price is NZ$116
12 July - 13 July

Explore the area

View map
4-23, Taito, Taito-ku, Tokyo, Tokyo, 110-0016
  • Place, Ameyoko Shopping District
    ‪9 min walk‬
  • Place, Ueno Park
    ‪13 min walk‬
  • Place, Ueno Zoo
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

View all photos for Standard Double Room - Non-Smoking

A hotel room with a bed, a desk, a chair, a lamp, and a framed sign on the wall.

Standard Double Room - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room - Non-Smoking

In-room safe, desk, iron/ironing board, free WiFi

Double Room - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Single Room, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, an air conditioning unit, and a window.

Deluxe Double Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Tokyo

ICI HOTEL Ueno Shin Okachimachi puts you in the heart of Tokyo, steps from Satake Shopping Arcade and within a 15-minute stroll of Ameyoko Shopping District. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, luggage storage and a front desk safe. Other amenities include laundry facilities and a microwave in a common area. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3.5-property class Taito hotel include Ueno Park and Ueno Zoo.

What's nearby

  • Ameyoko Shopping District - 9 min walk - 0.8 km
  • Kitchen Town - 11 min walk - 0.9 km
  • Ueno Park - 13 min walk - 1.2 km
  • Ueno Zoo - 15 min walk - 1.3 km
  • Sensoji Temple - 7 min drive - 2.7 km

Getting around

  • Shin-okachimachi Station - 2 min walk
  • Okachimachi Station - 10 min walk
  • Tokyo (HND-Haneda) - 44 min drive

Restaurants

  • ‪鳥笑 - ‬3 min walk
  • ‪小島珈琲 - ‬1 min walk
  • ‪カレーの店 サカエヤ - ‬3 min walk
  • ‪MIA MIA Kuramae - ‬3 min walk
  • ‪大村庵 - ‬2 min walk

About this property

ICI HOTEL Ueno Shin Okachimachi

There's a restaurant on site. WiFi is free in public spaces. ICI HOTEL Ueno Shin Okachimachi also features a vending machine, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Tokyo hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 11 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
  • Microwave in a common area
  • Dining venue
ICI HOTEL Ueno Shin Okachimachi offers 108 air-conditioned accommodations with a safe and complimentary slippers. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 3,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested on-site for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 for adults and from JPY 1500 for children
  • Covered self-parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't served at ICI HOTEL Ueno Shin Okachimachi.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ICI HOTEL Ueno Shin Okachimachi RELIEF Tokyo
ICI HOTEL Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi RELIEF Tokyo
ICI Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi REL
Ici Ueno Shin Okachimachi
ICI HOTEL Ueno Shin Okachimachi Hotel
ICI HOTEL Ueno Shin Okachimachi Tokyo
ICI HOTEL Ueno Shin Okachimachi by RELIEF
ICI HOTEL Ueno Shin Okachimachi Hotel Tokyo

Frequently asked questions

What is the cancellation policy at ICI HOTEL Ueno Shin Okachimachi?

ICI HOTEL Ueno Shin Okachimachi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ICI HOTEL Ueno Shin Okachimachi?

As of 3 Jul 2026, prices found for a 1-night stay for 2 adults at ICI HOTEL Ueno Shin Okachimachi on 12 Jul 2026 start from NZ$116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ICI HOTEL Ueno Shin Okachimachi?

Yep, ICI HOTEL Ueno Shin Okachimachi has a covered self car park for JPY 3000 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to ICI HOTEL Ueno Shin Okachimachi?

The closest beach to ICI HOTEL Ueno Shin Okachimachi is Odaiba Beach Park (8.3 km).

Does ICI HOTEL Ueno Shin Okachimachi serve breakfast?

Yep, buffet breakfast is on offer daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at ICI HOTEL Ueno Shin Okachimachi?

No, ICI HOTEL Ueno Shin Okachimachi does not offer an airport shuttle service.

Is there a bar or restaurant at ICI HOTEL Ueno Shin Okachimachi?

Yep, you can grab a meal at ICI HOTEL Ueno Shin Okachimachi's onsite restaurant.

What time are check-in & check-out at ICI HOTEL Ueno Shin Okachimachi?

Check-in begins at 3 PM. Check-out time is 10:00 AM.

Are pets allowed at ICI HOTEL Ueno Shin Okachimachi?

No, only service animals are allowed.

ICI HOTEL Ueno Shin Okachimachi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 604 out of 1000 reviews
Rating 8 - Good. 303 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kaelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi was great and staff very friendly!
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my wife and our 1.5 year old for three nights at the start of our trip
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff Easy access to shopping and transport Room was very comfortable
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Corinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to subway station
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff were very helpful and friendly. The 50 yen water was great
Stayed 14 nights in Mar 2026
Verified

10/10 Excellent

Yumin

Liked: Cleanliness, amenities, property conditions & facilities
Great Onsen hotel will come again
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Dahmin

Liked: Cleanliness, staff & service, amenities
it was good stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mateo

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean rooms, quiet and nicely decorated
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

KEI YING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was exceptionally clean and well-maintained, with all the necessary facilities readily available, making the stay very comfortable. The staff were friendly and attentive, providing excellent service throughout. The hotel’s location is also outstanding, offering great convenience for both sightseeing and shopping. Overall, it was a truly pleasant and enjoyable experience.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

YEN HUNG

Liked: Cleanliness, amenities, property conditions & facilities
good place
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Yik Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. The only downside is that the hotel doesn’t provide complimentary bottled water, so we had to purchase it every day.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so helpful and friendly, the hotel was warm and homelike, the location was great! Very happy with our stay!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, a little far from everything else
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Heidi

Liked: Cleanliness, property conditions & facilities
Good large twin beds were comfy and shower had good pressure and was modern. Staff is efficent though not very friendly. No amenities like a restaurant and it’s quite a hike with luggage from the train station.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

leah

Liked: Cleanliness, amenities, property conditions & facilities
Staff are all nice. Amenities are good👍
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay at !
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and front desk staff were very helpful
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service
Fairly spacious room considering that’s in Tokyo. Clean and quiet neighborhood
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and well priced
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Felix

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has a good location in Ueno near Nakamise Market and Don Quixote and good local restaurants in neighborhoods. Also close to Ueno park and the Narita Express Ueno stop. The rooms are tight with a long thin hallway, and when you open the bathroom door you can't walk through the hallway, but the bathroom is clean and nice shower.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for us to walk to the places we wanted to see.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

YING

Liked: Cleanliness, amenities, property conditions & facilities
Very clean everywhere in this hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No spa here that we were made aware of.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Malyn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff were able to hold onto our bags after checkout for the day so we could explore the city.
Stayed 3 nights in Feb 2026