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ICI HOTEL Ueno Shin Okachimachi

3.5 star property
Hotel with a restaurant, steps from Satake Shopping Arcade

Photo gallery for ICI HOTEL Ueno Shin Okachimachi

Reception
In-room safe, desk, iron/ironing board, free WiFi
Hallway
Breakfast served
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is NZ$219
1 Dec - 2 Dec

Explore the area

View map
4-23, Taito, Taito-ku, Tokyo, Tokyo, 110-0016
  • Place, Ueno Park
    ‪13 min walk‬
  • Place, Sensoji Temple
    ‪5 min drive‬
  • Place, Tokyo Skytree
    ‪7 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

Air-conditioning
Heating
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
  • Sleeps 2

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

Air-conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Bidet
Hair dryer
  • Sleeps 2

View all photos for Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Single Room, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Plasma TV
Separate bedroom
Hairdryer
Toilet with electronic bidet
Private bathroom
Air-conditioning
Heating
Bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Plasma TV
Hairdryer
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Air-conditioning
Heating
Bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Plasma TV
Hairdryer
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Air-conditioning
Heating
Bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Plasma TV
Hairdryer
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Air-conditioning
Heating
Bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Plasma TV
Hairdryer
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Air-conditioning
Heating
Bidet
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Plasma TV
Hairdryer
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Air-conditioning
Heating
Bidet
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room Nonsmoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room Nonsmoking

Air-conditioning
Heating
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
  • Sleeps 2

View all photos for Single Room

Lobby

Single Room

Air-conditioning
Heating
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
  • Sleeps 1

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About the area

Tokyo

ICI HOTEL Ueno Shin Okachimachi puts you in the heart of Tokyo, steps from Satake Shopping Arcade and within a 15-minute stroll of Ameyoko Shopping District. Highlights at this hotel include a restaurant and in-room free WiFi. .The buffet restaurant, レストラン, is open for breakfast. Added amenities include free Wi-Fi in public areas, laundry facilities and a microwave in a common area. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3.5-property class Taito hotel include Ueno Park and Ueno Zoo.

What's nearby

  • Ameyoko Shopping District - 9 min walk - 0.8 km
  • Ueno Park - 13 min walk - 1.2 km
  • Ueno Zoo - 15 min walk - 1.3 km
  • Sensoji Temple - 5 min drive - 2.7 km
  • Tokyo Skytree - 7 min drive - 4.4 km

Getting around

  • Shin-okachimachi Station - 2 min walk
  • Okachimachi Station - 10 min walk
  • Tokyo (HND-Haneda) - 38 min drive

Restaurants

  • ‪鳥笑 - ‬3 min walk
  • ‪縁 - ‬1 min walk
  • ‪ラホール 御徒町店 - ‬3 min walk
  • ‪アジアン居酒屋パーバーン - ‬3 min walk
  • ‪ハラール和牛焼肉ぱんが - ‬2 min walk

About this property

ICI HOTEL Ueno Shin Okachimachi

Hotel with a restaurant, steps from Satake Shopping Arcade
There's a restaurant on site. WiFi is free in public spaces. ICI HOTEL Ueno Shin Okachimachi also features a vending machine, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Tokyo hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 11 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
  • Microwave in a common area
  • Dining venue
ICI HOTEL Ueno Shin Okachimachi offers 108 air-conditioned accommodations with a safe and complimentary slippers. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 3,000 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant

Restaurants on site

  • レストラン

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested on-site for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 for adults and from JPY 1500 for children
  • Covered self-parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't served at ICI HOTEL Ueno Shin Okachimachi.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ICI HOTEL Ueno Shin Okachimachi RELIEF Tokyo
ICI HOTEL Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi RELIEF Tokyo
ICI Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi REL
Ici Ueno Shin Okachimachi
ICI HOTEL Ueno Shin Okachimachi Hotel
ICI HOTEL Ueno Shin Okachimachi Tokyo
ICI HOTEL Ueno Shin Okachimachi by RELIEF
ICI HOTEL Ueno Shin Okachimachi Hotel Tokyo

Frequently asked questions

What is the cancellation policy at ICI HOTEL Ueno Shin Okachimachi?

ICI HOTEL Ueno Shin Okachimachi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ICI HOTEL Ueno Shin Okachimachi?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at ICI HOTEL Ueno Shin Okachimachi on 1 Dec 2025 start from NZ$218.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ICI HOTEL Ueno Shin Okachimachi?

Yep, ICI HOTEL Ueno Shin Okachimachi has a covered self car park for JPY 3000 per night. Onsite parking is limited.

Are there any beaches close to ICI HOTEL Ueno Shin Okachimachi?

The closest beach to ICI HOTEL Ueno Shin Okachimachi is Odaiba Beach Park (8.3 km).

Does ICI HOTEL Ueno Shin Okachimachi serve breakfast?

Yep, buffet breakfast is on offer daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at ICI HOTEL Ueno Shin Okachimachi?

No, ICI HOTEL Ueno Shin Okachimachi does not offer an airport shuttle service.

Is there a bar or restaurant at ICI HOTEL Ueno Shin Okachimachi?

Yep, you can grab a meal at ICI HOTEL Ueno Shin Okachimachi's onsite restaurant.

What time are check-in & check-out at ICI HOTEL Ueno Shin Okachimachi?

Check-in begins at 3 PM. Check-out time is 10:00 AM.

Are pets allowed at ICI HOTEL Ueno Shin Okachimachi?

No, only service animals are allowed.

Reviews

ICI HOTEL Ueno Shin Okachimachi Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 617 out of 1001 reviews
Rating 8 - Good. 300 out of 1001 reviews
Rating 6 - Okay. 54 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 week stay

The staff were very helpful and friendly. I would stay here again.
Stayed 5 nights in Aug 2025

6/10 Okay

Sunshin

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Javier

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay at !
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Amenities
Great stay at this hotel. Thank you!
Stayed 3 nights in Aug 2025

10/10 Excellent

MARIA LEDHEA

Liked: Cleanliness, staff & service, property conditions & facilities
very clean
Stayed 4 nights in Jul 2025

10/10 Excellent

Seungju

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ellen

Liked: Staff & service, amenities, property conditions & facilities
Breakfast buffet items are delicious. Don’t miss the scrambled eggs & warm pastries (pains au chocolat & croissants)!
Stayed 2 nights in Jul 2025

10/10 Excellent

Wenhsing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff - front desk, house keeping, etc. very pleasant. Room was acceptable, very clean, decent amenities provided. Neighborhood was very quiet. Excellent access to multiple train lines - easy to get around Tokyo. Breakfast was ok, glad we sisnt Pay in advance - 50% more expensive on Expedia than on-site price. Only got one day - lots of other options available. Overall - hotel was a good value for money. Would recommend for budget conscious travelers!
Stayed 5 nights in Jul 2025

10/10 Excellent

Jay

Stayed 2 nights in Jul 2025

10/10 Excellent

Chan Chi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Quite, subway in around the corner. 24 hr restaurant, lots of convenient store. Keisei Skyliner is 15 min walk.
Stayed 9 nights in Jul 2025

10/10 Excellent

XIAOTAO, Needham

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I have slept very well at the property. Much longer than most of the other hotels.
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities
Wonderful property for the first leg of my trip on Japan. Wonderful staff who provided commendable service. Area is great, a half hour walk to senso ji, Ueno park, and close to market areas with a fun nightlife. I was almost sorry I had to leave. I only wish the laundry had options for cold wash, so be careful, but that's on me. I would stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Clean and comfortable. A little bit of a walk from main stations but right by a smaller station. It is located in a quieter part of Ueno.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yimel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jul 2025

2/10 Terrible

Sodbold, Ulaanbaatar

Stayed 3 nights in Jul 2025

8/10 Good

Osama, Paramount

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay clean and great value
Stayed 2 nights in Jun 2025

10/10 Excellent

Gene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet place and neat
Stayed 5 nights in Jul 2025

10/10 Excellent

Jastine, Los Angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and accomodating. Facility was very clean and comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nazlah Mae

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean. Will definitely stay here whenever am in Tokyo again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value and convenient location

This is a great hotel for the price. Conveniently located - near two metro stations as well as walking distance to Ueno station. The property is very clean with lots of complimentary amenities and friendly staff. For Japanese rooms they were reasonably spacious. We thought it was very good value.
Room amenities
Local area
Local area
Local area
Stayed 6 nights in Jun 2025

10/10 Excellent

CHIEH WEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here with my family for six nights! The room and space are so great until two days ago,I don’t know who smoked in their room and cause the hall was filled with the smoke of cigarettes! I even could smelled it in my room! I called the front desk, but all they could do is apologize! I understand that it was not their fault!
Stayed 6 nights in Jun 2025