See all properties
Save

Hotel Gracery Ginza

4.0 star property
Hotel with a restaurant, steps from Ginza Graphic Gallery

Photo gallery for Hotel Gracery Ginza

Lounge
Lobby
Food and drink
Exterior
Twin Room, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Laundry
  • Air conditioning
The current price is NZ$187
27 July - 28 July

Explore the area

Map
7-10-1 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Kabuki-za Theatre
    ‪4 min walk‬
  • Tokyo International Forum
    ‪11 min walk‬
  • Toyosu Market
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

View all photos for Single Room with Wooden Floor (Room Facilities by ReFa)

In-room safe, blackout curtains, free WiFi, bed sheets

Single Room with Wooden Floor (Room Facilities by ReFa)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Electric kettle
Coffee/tea maker
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Floor Twin Room with Wooden Floor Non-Smoking

Executive Floor Twin Room with Wooden Floor Non-Smoking

Executive Floor Twin Room with Wooden Floor Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room (Room Facilities by ReFa)

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room (Room Facilities by ReFa)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 4
  • 2 Single Beds

View all photos for Comfort Double Room with Wooden Floor Non-Smoking(Room Facilities by ReFa)

Comfort Double Room with Wooden Floor Non-Smoking(Room Facilities by ReFa)

Comfort Double Room with Wooden Floor Non-Smoking(Room Facilities by ReFa)

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Electric kettle
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Floor Comfort Double Room with Wooden Floor Non-Smoking

Executive Floor Comfort Double Room with Wooden Floor Non-Smoking

Executive Floor Comfort Double Room with Wooden Floor Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room with Extra Bed (Room Facilities by ReFa)

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room with Extra Bed (Room Facilities by ReFa)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room Non-Smoking(Room Facilities by ReFa)

In-room safe, blackout curtains, free WiFi, bed sheets

Double Room Non-Smoking(Room Facilities by ReFa)

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Floor Twin Room with Extra Bed Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Twin Room with Extra Bed Non-Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Electric kettle
  • 23 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Concept Double Room with Wooden Floor Non-Smoking

Concept Double Room with Wooden Floor Non-Smoking

Concept Double Room with Wooden Floor Non-Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Electric kettle
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Floor Single Room Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Single Room Non-Smoking

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Electric kettle
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room (Room Facilities by ReFa)

Single Room (Room Facilities by ReFa)

Single Room (Room Facilities by ReFa)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Floor Twin Room Non-Smoking

Executive Floor Twin Room Non-Smoking

Executive Floor Twin Room Non-Smoking

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Electric kettle
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room with Extra Bed

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room with Extra Bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Electric kettle
  • 23 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Floor Double Room Non-Smoking

Executive Floor Double Room Non-Smoking

Executive Floor Double Room Non-Smoking

7.8 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Electric kettle
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Electric kettle
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking

8.4 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Electric kettle
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Electric kettle
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Comfort Double Room, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Electric kettle
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Comfort Double Room-Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Comfort Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room-Non- Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Single Room-Non- Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room-Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room- Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Twin Room- Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Floor Standard Double Room Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Standard Double Room Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Floor Standard Twin Room Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Standard Twin Room Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Floor Standard Twin Room With Wooden Floor Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Standard Twin Room With Wooden Floor Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Floor Standard Single Room Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Standard Single Room Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Floor Standard Double Room With Wooden Floor Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Standard Double Room With Wooden Floor Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Triple Room Non-Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Twin - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 2

Single

  • Sleeps 1

Semi-double

  • Sleeps 2

Triple

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 2

Double

  • Sleeps 2

Semi-double

  • Sleeps 2

Single

  • Sleeps 1

Single

  • Sleeps 1

Twin

  • Sleeps 2

Semi-double

  • Sleeps 2

Semi-double

  • Sleeps 2

Twin

  • Sleeps 2

Twin

  • Sleeps 3

Triple

  • Sleeps 3

Single

  • Sleeps 1

Double

  • Sleeps 2

Single

  • Sleeps 1

Twin

  • Sleeps 2

Single

  • Sleeps 1

Semi-double

  • Sleeps 2

Twin

  • Sleeps 2

Semi-double - Non-Smoking

  • Sleeps 2

Semi-double

  • Sleeps 2

Semi-double

  • Sleeps 2

Triple

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 2

Single

  • Sleeps 1

Double

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Twin

  • Sleeps 2

Single

  • Sleeps 1

Semi-double

  • Sleeps 2

Semi-double

  • Sleeps 2

Triple

  • Sleeps 3

Single

  • Sleeps 1

View all photos for Single Room（Room Facilities By Refa）

In-room safe, blackout curtains, free WiFi, bed sheets

Single Room（Room Facilities By Refa）

  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room With Wooden Floor（Room Facilities By Refa）

In-room safe, blackout curtains, free WiFi, bed sheets

Single Room With Wooden Floor（Room Facilities By Refa）

  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room（Room Facilities By Refa）

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room（Room Facilities By Refa）

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room（Room Facilities By Refa）

In-room safe, blackout curtains, free WiFi, bed sheets

Double Room（Room Facilities By Refa）

  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room With Extra Bed（Room Facilities By Refa）

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room With Extra Bed（Room Facilities By Refa）

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Double Room With Wooden Floor（Room Facilities By Refa）

In-room safe, blackout curtains, free WiFi, bed sheets

Double Room With Wooden Floor（Room Facilities By Refa）

  • Sleeps 2
  • 1 Queen Bed

View all photos for Concept Single Room With Carpet

In-room safe, blackout curtains, free WiFi, bed sheets

Concept Single Room With Carpet

  • Sleeps 1
  • 1 Double Bed

View all photos for Concept Double Room With Wooden Floor

In-room safe, blackout curtains, free WiFi, bed sheets

Concept Double Room With Wooden Floor

  • Sleeps 2
  • 1 Double Bed

View all photos for Concept Single Room With Wooden Floor

In-room safe, blackout curtains, free WiFi, bed sheets

Concept Single Room With Wooden Floor

  • Sleeps 1
  • 1 Double Bed

View all photos for Concept Double Room With Carpet

In-room safe, blackout curtains, free WiFi, bed sheets

Concept Double Room With Carpet

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Floor Triple Room Non-smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Triple Room Non-smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

You may also like

Ad
View from property

Grand Prince Hotel Takanawa

Minato
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,007 reviews
The price is NZ$242
7 July - 8 July
Grand Prince Hotel Takanawa

About the area

Tokyo

Hotel Gracery Ginza puts you in the heart of Tokyo, within steps of Yamaha Hall and Ginza Graphic Gallery. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find dry cleaning/laundry services, luggage storage and a front desk safe. Each morning buffet breakfast is served between 7 AM and 10 AM. .Places within a short walk of this 4-property class Ginza hotel include Shiseido Gallery and Mitsukoshi Ginza.

What's nearby

  • Kabuki-za Theatre - 4 min walk - 0.4 km
  • Ginza Wako Building - 5 min walk - 0.4 km
  • Tokyo International Forum - 11 min walk - 1.0 km
  • Tokyo Tower - 2 min drive - 2.3 km
  • Toyosu Market - 4 min drive - 4.4 km

Getting around

  • Ginza Station - 3 min walk
  • Shimbashi Station - 7 min walk
  • Tokyo (NRT-Narita Intl.) - 60 min drive

Restaurants

  • ‪むぎとオリーブ 銀座本店 - ‬1 min walk
  • ‪中村藤吉本店銀座店 - ‬1 min walk
  • ‪ザ・グラン 銀座 - ‬1 min walk
  • ‪Cafe’Dior by Pierre Herme’ - ‬1 min walk
  • ‪筑紫樓銀座店 - ‬1 min walk

About this property

Hotel Gracery Ginza

Hotel with a restaurant, steps from Ginza Graphic Gallery
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Hotel Gracery Ginza also features a vending machine, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 270 guestrooms or units
  • 13 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
  • Dining venue
Hotel Gracery Ginza offers 270 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wired and wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Lobby lounge

Sotetsu Fresa Inn Ginza Nanachome

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,065 reviews
Sotetsu Fresa Inn Ginza Nanachome

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,420 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 13 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2420 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. 

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Ginza Gracery
Ginza Hotel
Gracery Ginza
Gracery Ginza Hotel
Gracery Hotel
Gracery Hotel Ginza
Hotel Ginza
Hotel Ginza Gracery
Hotel Gracery
Hotel Gracery Ginza
Gracery Ginza Chuo
Hotel Gracery Ginza Tokyo, Japan
Gracery
Hotel Gracery Ginza Hotel
Hotel Gracery Ginza Tokyo
Hotel Gracery Ginza Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel Gracery Ginza?

Hotel Gracery Ginza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Gracery Ginza?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Gracery Ginza on 27 Jul 2025 start from NZ$187.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Gracery Ginza?

The closest beach to Hotel Gracery Ginza is Odaiba Beach Park (4.4 km).

Does Hotel Gracery Ginza serve breakfast?

Yeah, buffet brekkie is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel Gracery Ginza?

No, Hotel Gracery Ginza does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Gracery Ginza?

Yep, you can grab a meal at Hotel Gracery Ginza's onsite restaurant.

What time are check-in & check-out at Hotel Gracery Ginza?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Gracery Ginza?

No, only service animals are allowed.

Hotel Gracery Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 1013 reviews
Rating 8 - Good. 311 out of 1013 reviews
Rating 6 - Okay. 106 out of 1013 reviews
Rating 4 - Poor. 25 out of 1013 reviews
Rating 2 - Terrible. 17 out of 1013 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Remina

Stayed 1 night in Apr 2025

10/10 Excellent

DONNA M, LIVINGSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and nice, the setup wasn't ideal with the way the furniture was dated and there really wasn't many places to put clothes for a long stay. The bathroom was clean just dated. But the cleaning staff left clean towels daily.

10/10 Excellent

Sang

Stayed 3 nights in Mar 2025

6/10 Okay

Raymond

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty room. Not likely to return.

The room photos are very deceiving on your website. The furniture looks worn and dated. Our room specifically had furniture that was very scratched up and looks like in need of replacement. The sofa bed that was pulled out may have been broken. We tried to fold it back up to be a sofa but wouldn’t fold back up. Doing this also exposed how dirty the carpet was underneath the sofa. It looks like it wasn’t cleaned for weeks. There was crumbs and also an opened medicine box from the previous hotel guests. The bathroom needs some better cleaning or just to re grout the tub and also the counters by the sink. It looks like some of the white grout started to show stains or spots of mildew. We were only here for a night and had plans right when we checked in. We got back later in the evening and by the time we discovered how dirty the sofa was under the couch we already unpacked our kids stuff and it was just too much to try and move to another room. Our kids were tired and so were we. We probably won’t stay here again the next time we come back to Ginza. The only positive experience we had was the staff was extremely nice and tried to help us out in changing to a new room but due to our short stay we couldn’t take advantage of changing rooms. Honestly I wish they would have just offered some sort of room discount at that point but I’m not sure if that’s something they do in Japan.
Stayed 1 night in Mar 2025

10/10 Excellent

paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Kirsty

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location. Have stayed here twice now and would stay again
Stayed 4 nights in Mar 2025

10/10 Excellent

Edwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located. Easy to get in and out. Clean. Good breaks buffet. Washer and dryer on site. Shops and restaurants all around. I would recommend this place for 1st time visitors
Stayed 8 nights in Mar 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel but awful beds.

Great service. Great location. Moderate sized room (still too small to open luggage without it getting in the way). The beds are rock hard, which is bad for anyone but back sleepers. If the beds were softer, this review would have improved immensely.
Stayed 3 nights in Mar 2025

8/10 Good

Karen

Stayed 5 nights in Mar 2025

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Mar 2025

10/10 Excellent

Alvina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby was really nice and staff were friendly and helpful. Rooms were clean but bathrooms a bit small and the bathtub would squeak a lot when you showered.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, in the middle of Ginza super close to everything!
Stayed 4 nights in Mar 2025

10/10 Excellent

Flora

Liked: Cleanliness, property conditions & facilities
Nice facility
Stayed 5 nights in Nov 2024

8/10 Good

Sachiko

Liked: Cleanliness, staff & service
Great location. It is a small room but considering the location, that is ok. Staff was very helpful at check in, also.
Stayed 1 night in Mar 2025

10/10 Excellent

Pei Yin

Stayed 4 nights in Mar 2025

10/10 Excellent

Isaac

Stayed 3 nights in Mar 2025

10/10 Excellent

Odelon

Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Pedro Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Rajendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place and very friendly/helpful staff
Stayed 5 nights in Feb 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in the heart of Ginza. Room is clean and quiet. The buffet breakfast is excellent with lots of varieties in both Japanese and western styles.
Stayed 3 nights in Nov 2024

10/10 Excellent

TZUCHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025