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"The hotel was walking distance from the train station, opposite to a 7/11 convenience store and reception was open till 10pm.
The fridge and cooking
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More
At Randor Residence Tokyo Suites you'll be 2.8 km (1.7 mi) from Ueno Park and 3.9 km (2.4 mi) from Sensō-ji Temple. Highlights at this aparthotel include washing machines, free WiFi, and free internet.
Each apartment is soundproofed and features a flat-screen TV and a hair dryer. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include slippers and free toiletries. Limited housekeeping is available.
This smoke-free aparthotel offers free WiFi in public areas, concierge services, and a terrace. Plus you'll find express check-in and luggage storage.
Attractions within a 10-minute drive of this 3-star Arakawa aparthotel include Tokyo Skytree and Tokyo Dome.
from NZ$119
Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub
Randor Residence Tokyo Suites ratings based on 1 Verified Reviews
Review Summary
3.0
out of 5
3.0 out of 5.0
Room cleanliness2.0 out of 5.0
Service & staff3.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Randor Residence Tokyo Suites
3 out of 5
The hotel was walking distance from the train station, opposite to a 7/11 convenience store and reception was open till 10pm.
The fridge and cooking microwave worked well, but we couldn’t figure out the stove. We couldn’t find a plug, so we hand washed all dishes with running water.
There is no wall safe to store any valuables.
The bath/shower room was alright. It had multiple lighting settings and the water temperature was set using an electronic system. At one point the shower floor did start to flood and we discovered a dirty wipe that was covering the drain. Really gross. It looked like someone had, at one stage, thrown up in the toilet as there were splatter stains on the bottom of the walls around the toilet.
The reception staff were limited with their English, but friendly.
We had 5 beds. The linen was reasonably clean but probably needed an upgrade.
The washing machine, air conditioner TV and clothes drying rack worked well. The door was locked using a pin system and there were slippers provided for the week.
If you needed to dispose of garbage, it could be placed outside the door before 10am. Same with any towels.
Our view was a car park out the back of the building. It didn’t bother us as we kept the blinds down and were out touring most of the time.
Posted by Jeffrey, from Gold Coast on 18 Jan. 2020
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Comment from Hotel Management
20 Jan. 2020
by Randor Residence Tokyo Suites
Thank you very much for staying this time.
We apologize for any unpleasant thoughts during your stay.
Your feedback will help improve cleaning.
Thank you for your valuable feedback.
We look forward to your stay again.
As a guest of Randor Residence Tokyo Suites, you'll find a terrace, concierge services, and express check-in. Public spaces have free WiFi and wired Internet. This 3-star Tokyo aparthotel is smoke free.
11 guestrooms or units
Front desk (limited hours)
Express check-in
Storage area for luggage
Concierge
Terrace
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
, Free wired internet
Transport
Train station: Machiya Station (0.5 km / 0.3 mi)
Metro station: Machiya-ekimae Station (0.6 km / 0.4 mi)
Room Amenities
Randor Residence Tokyo Suites offers 11 air-conditioned accommodations with slippers and hair dryers. Each accommodation is individually furnished and decorated. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Tokyo aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.
Washer
Flat-screen television
Refrigerator
Microwave
Stove
Electric kettle
Kitchenware
Shower and tub combination
Housekeeping (limited)
Hair dryer
Slippers
Toiletries (free)
Bidet
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Unique furnishings
Unique decor
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
The front desk is open daily from 9 AM - 8:00 PM. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 9 AM - 8:00 PM. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 6 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.
No rollaway/extra beds available
No lifts
Children stay free
Property Registry Number – 30荒保衛環き(三)第1号
Front desk opens daily at 9 AM
Front desk closes daily at 8:00 PM
Debit cards not accepted
Staffed front desk
Smoke detector
Children stay free - maximum age 6
Property does not use a professional cleaning service
Property is cleaned with disinfectant
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Guests will be asked to pay the following charges at the property:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
Optional extras
Hotel Names
Grand Machiya Second Apartment Tokyo
Grand Machiya Second Apartment
Grand Machiya Second Tokyo
Randor Tokyo Suites Tokyo
Randor Residence Tokyo Suites Tokyo
Randor Residence Tokyo Suites Aparthotel
Randor Residence Tokyo Suites Aparthotel Tokyo
You should know
Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions
The closest beach to Randor Residence Tokyo Suites is Odaiba Beach Park (12 km).
No, Randor Residence Tokyo Suites does not offer an airport shuttle service.
Check-in begins at 3:00 PM. Check-out time is 11:00 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
