At Randor Residence Tokyo Suites you'll be 2.8 km (1.7 mi) from Ueno Park and 3.9 km (2.4 mi) from Sensoji Temple. Highlights at this aparthotel include washing machines, free WiFi and free high-speed Internet. .Each apartment is soundproofed and features a flat-screen TV and a hairdryer. In-room dining is easy with amenities like a fridge, a microwave and a stovetop. Nice touches to enhance your stay include slippers and free toiletries. Limited housekeeping is available. .This smoke-free aparthotel offers free WiFi in public areas, concierge services and express check-in. Plus you'll find express check-out and luggage storage. .Attractions within a 10-minute drive of this 3-property class Arakawa aparthotel include Tokyo Skytree and Tokyo Dome.
Joyful Minowa Shopping Street - 19 min walk - 1.7 km
Yanaka Ginza Shopping Street - 5 min drive - 2.4 km
Ueno Park - 6 min drive - 2.5 km
Getting around
Machiya Station - 6 min walk
Machiya-ekimae Station - 7 min walk
Tokyo (HND-Haneda) - 47 min drive
Restaurants
フレッシュネスバーガー - 5 min walk
日高屋 - 6 min walk
中華 華心苑 - 6 min walk
つけ麺 あら田 - 3 min walk
韓国料理ドヤジ - 4 min walk
About this property
Randor Residence Tokyo Suites
Randor Residence Tokyo Suites offers its guests concierge services, express check-in, and express check-out. Public spaces have free WiFi and wired Internet.
This 3-star Tokyo aparthotel is smoke free.
11 guestrooms or units
Front desk (limited hours)
Express check-in
Express check-out
Storage area for luggage
Concierge
No smoking on site
Randor Residence Tokyo Suites offers 11 air-conditioned accommodations with complimentary slippers and a hairdryer. Each accommodation is individually furnished and decorated. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.
This Tokyo aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
No on-site parking available
Family friendly
Children stay free (see details)
Food and drink
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Paper towels
Refrigerator
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Bidet
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided
Entertainment
Flat-screen TV
Laundry
Coin laundry
Washing machine
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Concierge services
Limited housekeeping
Limited-hour front desk
Luggage storage
Location highlights
Near a train station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
11 units
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 6 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.
We should mention
Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Property is also known as
Grand Machiya Second Apartment Tokyo
Grand Machiya Second Apartment
Grand Machiya Second Tokyo
Randor Tokyo Suites Tokyo
Randor Residence Tokyo Suites Tokyo
Randor Residence Tokyo Suites Aparthotel
Randor Residence Tokyo Suites Aparthotel Tokyo
Frequently asked questions
Are there any beaches close to Randor Residence Tokyo Suites?
The closest beach to Randor Residence Tokyo Suites is Odaiba Beach Park (12 km).
How much does it cost to stay at Randor Residence Tokyo Suites?
As of 6 Apr 2026, prices found for a 1-night stay for 2 adults at Randor Residence Tokyo Suites on 26 Apr 2026 start from NZ$139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a free airport shuttle available at Randor Residence Tokyo Suites?
No, Randor Residence Tokyo Suites does not offer an airport shuttle service.
What time are check-in & check-out at Randor Residence Tokyo Suites?
Check-in begins at 3:00 PM. Check-out time is 11:00 AM.
Are pets allowed at Randor Residence Tokyo Suites?
No, pets are not allowed.
Randor Residence Tokyo Suites Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The pictures on expedia didn't match the property I rented. The walls are stained, one room without doors, out dated furniture & stained, not enough dishes for 9 people. It was very central area, safe but is near a hospital so expect to hear ambulances. I’m sure with some paint and new furniture they can get 10 out 10. And they should post the proper pictures, so people don’t feel decieved.
Dont let the pictures deceive you. The actual room we stayed at was dirty. The couch was nasty. It had stains all over. The towels and linens had stains too, even the walls had stains all over. The room seemed like it wasn’t cleaned. Very disappointed
Kirstine Gail
Stayed 2 nights in Nov 2025
2/10 Terrible
linh
Travelled with group
26 Nov 2025
Disliked: Cleanliness, room comfort
The room had mold and when we asked to give a compensation they refused because of the no cancellations but that cancellation did not mention mold! All they offered was a two hour extra stay and cleaned the shower. There was fired blood on the mat. Mold in the ac and shower. We were also locked out by the time we got back for the extra two hour stay. There was also other stuff smeared on the walls that I did not try to even take a hard look at. There’s cracks bulges in the walls. Broken furniture
Laundry unit was convenient. Station close by. I'm not bothered by street sounds, but my travel mates said it was a little loud.
I've stayed at both Randor Residence in Arakawa, and both are very wonderful to stay!
Front desk staffs were not always present, we had to self check in on arrival. Self check in was easy to do. Hotel doesn't offer daily room cleaning.
Trung
Stayed 4 nights in Nov 2025
6/10 Okay
Poppy
5 Nov 2025
Disliked: Cleanliness
We had a nice short stay at this hotel. Whilst the rooms could definitely be upgraded with some stains and holes in the wall, it was sufficient for what we needed in terms of size and location. Only real issues we had were working the air con system, the loud hoovering outside our door for a couple of hours and lack of luggage transfer.
Poppy
Stayed 3 nights in Nov 2025
8/10 Good
Jennifer
Travelled with family
26 Oct 2025
Great location. Great customer service. Wish the room would be more updated (furniture, beddings, floors, etc). Towels were a bit dingy and could use an update too. Our windows faced the main road and it was loud. Tried to seal the windows shut but seemed like some were not working properly. Because of this, there wasn’t a tight seal and the condensation from outside made the windows wet with water. Other than that it’s such a great place for families and convenient to have 7-11 right across the street!
Jennifer
Stayed 3 nights in Oct 2025
10/10 Excellent
Roxanna
23 Oct 2025
Liked: Cleanliness, room comfort
Roxanna
Stayed 3 nights in Oct 2025
10/10 Excellent
Melissa
Travelled with family
19 Oct 2025
Liked: Cleanliness, room comfort
Very good hotel! Although it's a bit far from the city center, it's really easy to take the metro and get there.
The rooms are amazing! The beds are really soft
The room had numerous holes on the walls, stains on the couch, dirt, and significant amounts of mold on the curtains. The hotel refused to change me rooms. I was unable to stay at the hotel. Do not book.
The property is not well maintained. I had a room with stained walls and a sunken couch. The pillows also had stains on them.
The pro to the property, is that it's in a quiet location with the bus stop just outside and the subway a few minutes walk away. It also has a convenience store right across.
While apartment is spacious and comfortable there were down sides:
Property outdated.
Train noise 24/7.
Towels smell unpleasant.
Sofa dirty with numerous stains.
Cleaning not thorough, dust found almost everywhere.
Draining liner was not replaced or cleaned therefore shower wasn’t draining.
No glasses, very limited kitchenware: only one small pan and one huge pot.
Staff not looking up from phones/computers when you come in.
This is my second time staying at this hotel. The rooms are good size with large eating area. Our first room had a defective air conditioner but they quickly changed us to another room which is ok. The front desk was helpful. We enjoyed our stay here very much b
The hotel is cheap and quiet convient in transportation. However, there's no elevator for second floor, if you have large luggages, make sure you won't get second floor rooms in advance...