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Shibuya Excel Hotel Tokyu

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants; breakfast served
Semi Double Room Non-Smoking, 13 - 19F
Exterior
Reception
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$384
29 June - 30 June

Explore the area

View map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
  • Place, Shibuya Crossing
    ‪2 min walk‬
  • Place, Shibuya Sky
    ‪3 min walk‬
  • Place, Cerulean Tower
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Excel Twin Room - Non-Smoking, 21st-24th Floor

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Excel Twin Room - Non-Smoking, 21st-24th Floor

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room - Non-Smoking, 7th-12th Floor

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Double Room - Non-Smoking, 7th-12th Floor

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Single Room - Non-Smoking, 7th-12th Floor

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Single Room - Non-Smoking, 7th-12th Floor

  • Sleeps 1
  • Free Wi-Fi

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F

8.6 out of 10
Excellent
(44 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F

8.0 out of 10
Very good
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

8.8 out of 10
Excellent
(34 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Single Room, 1 Bedroom

8.2 out of 10
Very good
(36 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking

8.4 out of 10
Very good
(31 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Double Non-Smoking, 7 - 12F

8.6 out of 10
Excellent
(23 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F

9.0 out of 10
Wonderful
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F

8.4 out of 10
Very good
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F

9.0 out of 10
Wonderful
(56 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(18 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Twin Non-Smoking, 7 - 12F

8.8 out of 10
Excellent
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

8.6 out of 10
Excellent
(25 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Tokyo

A luxury stay in the heart of Tokyo awaits you at Shibuya Excel Hotel Tokyu. You'll be steps from Shibuya Crossing and 2.8 km (1.8 mi) from National Stadium. Highlights at this hotel include 2 restaurants and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Shibuya hotel include Tokyo Tower and Tokyo Imperial Palace.

What's nearby

  • Shibuya Crossing - 2 min walk - 0.2 km
  • Shibuya Sky - 3 min walk - 0.3 km
  • Shibuya Scramble Square - 3 min walk - 0.3 km
  • Cerulean Tower - 3 min walk - 0.3 km
  • Love Hotel Hill - 4 min walk - 0.4 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Tokyo (HND-Haneda) - 44 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪カレーショップ C&C - ‬2 min walk
  • ‪信州屋 - ‬1 min walk
  • ‪はなまるうどん - ‬1 min walk
  • ‪スタミナラーメン鬼山 - ‬1 min walk

About this property

Shibuya Excel Hotel Tokyu

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 108 square feet (10 square metres) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the luxury Shibuya Excel Hotel Tokyu. For a fee, parking is available.

This 4-star Tokyo hotel is smoke free.

  • 408 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 108 sq ft of conference space
  • 10 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Shibuya Excel Hotel Tokyu offers 408 accommodations with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,014 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,000 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 25 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 3500 per person
  • Covered self-parking fee: JPY 3000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Shibuya Excel Hotel Tokyu?

Shibuya Excel Hotel Tokyu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of 13 Jun 2026, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on 29 Jun 2026 start from NZ$384, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shibuya Excel Hotel Tokyu?

Yep, Shibuya Excel Hotel Tokyu has a covered self car park with in/out privileges for JPY 3000 per night. A self car park is also available, for a fee.

Are there any beaches close to Shibuya Excel Hotel Tokyu?

The closest beach to Shibuya Excel Hotel Tokyu is Odaiba Beach Park (7.7 km).

What makes Shibuya Excel Hotel Tokyu a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Shibuya Excel Hotel Tokyu.

Are there hot tubs in the rooms at Shibuya Excel Hotel Tokyu?

No, but there are deep-soaking baths in the guestrooms.

Does Shibuya Excel Hotel Tokyu serve breakfast?

Yeah, continental breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Shibuya Excel Hotel Tokyu?

No, Shibuya Excel Hotel Tokyu does not offer an airport shuttle service.

Is there a bar or restaurant at Shibuya Excel Hotel Tokyu?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shibuya Excel Hotel Tokyu?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Shibuya Excel Hotel Tokyu?

No, pets are not allowed.

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1540 out of 2130 reviews
Rating 8 - Good. 402 out of 2130 reviews
Rating 6 - Okay. 118 out of 2130 reviews
Rating 4 - Poor. 34 out of 2130 reviews
Rating 2 - Terrible. 36 out of 2130 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nerisa

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Access to multiple train lines and location to shopping and restaurants was great. Rooms clean and staff was nice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Venkatsatish Chakrapany

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, rooms clean and great location.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Rola

Great location and helpful stuff
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Ziyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good and location is the best
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super central with 7/11, transportation and many food options close by. Rooms were clean and staff were kind and helpful! Really enjoyed our stay and would definitely recommend.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very friendly and helpful. The location was excellent, near restaurants and department stores.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, property conditions & facilities
Clean room, location, buffet choices, friendly staff.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lecretia

Liked: Cleanliness, property conditions & facilities
Loved my stay! Staff was very nice
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Room was very nice and staff was very helpful and friendly
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right at Shibuya Crossing and close to the train and bus stations, which made commuting very easy. The rooms were clean, the staff was wonderful, and it’s very family-friendly. A great place to stay for first-time visitors to Japan.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Genny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right at Shibuya Crossing and close to the train and bus stations, which made commuting very easy. The rooms were clean, the staff was wonderful, and it’s very family-friendly. A great place to stay for first-time visitors to Japan.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very helpful staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Diontae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and great views. Definitely booking again next time I’m in Japan
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Arivanh

Liked: Cleanliness, amenities, property conditions & facilities
Great room, & service
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Leonel

Liked: Cleanliness, amenities, property conditions & facilities
Very good location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Seong Min

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location, great location for shopping and going anywhere. High standard Japanese hospitality service also so great.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
A variety of great, quality, tasty food and the view is amazing!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities
Clean quiet rooms with friendly staff. A perfect central location
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, perfect location
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Kalei

Liked: Cleanliness, property conditions & facilities
Great location. Very spacious rooms
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

DAIKI

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and their service was excellent.
Stayed 4 nights in Jan 2026