4.2 out of 5

"Excellent staff and facilities we had a great time. Thanks " More

By a verified traveller on Sat 16 Jun 2018

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Hotel Description

You'll be connected to a shopping centre at Shinjuku Granbell Hotel, and within a short 5-minute stroll of Samurai Museum and Shinjuku Golden Gai. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs.

IPod docks, coffee/tea makers and free bottled water are featured in all 485 individually furnished rooms. Fridges and room service make in-room dining convenient. Nice touches to enhance your stay include slippers and designer toiletries, while premium linens invite a good night's rest. In-room massages, safes and hairdryers are also available. Limited housekeeping is available.

For a drink, you can stop by the hotel's own bar/lounge. Added amenities include free WiFi in public areas, a coffee shop/café and coffee/tea in a common area. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 4-star Shinjuku hotel include VR Zone Shinjuku and Isetan Department Store Shinjuku.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$157 per night

Standard Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Shinjuku Granbell Hotel ratings based on 62 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shinjuku Granbell Hotel

Everyone (55) Couples (7)
4 out of 5

Posted by on 14 May 2019

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4 out of 5

Posted by on 13 May 2019

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4 out of 5
Excellent location, walking distance to Shinjuku Station, restaurants, Gardens, convenience store, Robot Restaurant. Lacks a little in room size, but that is to be expected unless you are booking a larger room. Nowhere to hang clothes, put suitcases, hang towels etc. Other than that, the room was very modern and downstairs there is coffee shop which made the best soy Latte I had in Japan. Extensive buffet breakfast and a really nice rooftop bar with a happy hour.

Posted by , from Queensland, Australia on 30 Mar. 2019

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Comment from Hotel Management

4 Apr. 2019 by Manager

Dear Arod, Thank you so much for taking your time to write a review of your stay in Shinjuku Granbell Hotel. We are happy to hear that you really enjoyed your stay in Shinjuku . Shinjuku has a lot of places we can introduce as capital Japanese culture. On the other hand, we are sorry to hear that the room size was too small for you for this time. We have total 27 types of rooms, and especially our executive rooms are having good reviews for the size and the design. We hope to see you again and would like to recommend you to book one of our executive rooms for your next stay. Best regards, Sakura M

4 out of 5
Rooftop bar was nice. Regular restaurant wasn’t opened very much

Posted by on 25 Feb. 2019

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5 out of 5
We enjoyed our stay. Nice breakfast. Good location

Posted by on 22 Dec. 2018

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4 out of 5
Close to good restaurants, including golden Gai. Very modern and clean

Posted by on 19 Dec. 2018

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5 out of 5
Staff were lovely and helpful Bed was super comfy and the room was a good size

Posted by , from Melbourne, AUS on 30 Nov. 2018

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5 out of 5

Posted by on 14 Nov. 2018

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4 out of 5

Posted by on 6 Nov. 2018

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5 out of 5
Nice hotel with friendly staff close to restaurants and bars. Small rooms but with clever and stylish design to maximise space and comfort. Closest station is Shinjuku Sanchome which is good to know to avoid the confusing maze of Shinjuku station. Would happily stay there again!

Posted by on 20 Sep. 2018

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, tour or ticket assistance, and a garden are also featured at Shinjuku Granbell Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 1 building
  • 485 guestrooms or units
  • 17 levels
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Tokyo Seibu-Shinjuku Station (0.9 km / 0.6 mi)
  • Metro station: Higashi-shinjuku Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Shinjuku Granbell Hotel offers 485 forms of air-conditioned accommodation with iPod docking stations and a safe. Each accommodation is individually furnished. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary slippers, designer toiletries and a bidet. Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with pay-per-view films. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a limited basis and in-room massages can be requested.

  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (limited)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Shinjuku Granbell Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 18

Special check-in instructions:

Check-in times vary by room type. Guests must check in at 5 PM or 7 PM, as noted in the relevant room names. All other room types allow 3 PM check-in. For more details, please contact the property using the number provided on the booking confirmation email.

A scheduled power outage will take place on January 6, 2020 from noon to 5 PM. Guests must vacate their room during this time. Check-in starts at 5 PM on this date.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1700 per person (approximately)
  • Valet parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shinjuku Granbell Hotel
  • Granbell Hotel
  • Shinjuku Granbell
  • Granbell
  • Shinjuku Granbell Hotel Tokyo

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.