Shinjuku Granbell Hotel

4.0 star property
Hotel connected to a shopping centre in Tokyo with a rooftop terrace

Photo gallery for Shinjuku Granbell Hotel

The Villa Suite, Non-smoking
Exterior
Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor
Bar (on property)
Café

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar
The current price is NZ$150
1 Feb - 2 Feb

Explore the area

View map
2-14-5 Kabuki-cho, Shinjuku, Tokyo, Tokyo-to, 160-0021
  • Place, Samurai Museum
    ‪3 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

Superior Double Room Non Smoking

  • Sleeps 2

Standard Hollywood Twin Room Non Smoking

  • Sleeps 2

The Penthouse Suite Non Smoking

  • Sleeps 2

Resort Suite Non Smoking

  • Sleeps 2

Villa Suite Non Smoking

  • Sleeps 2

Club Suite Non Smoking

  • Sleeps 2

Economy Twin RoomNon Smoking

  • Sleeps 2

Economy Single, Non-smoking

8.8 out of 10
Excellent
(31 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

Economy Double, Non Smoking

8.4 out of 10
Very good
(72 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Non-smoking

8.0 out of 10
Very good
(27 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double, Non-smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Hollywood Twin, Non-smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Hollywood Twin, Non-smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Hollywood Twin, Non-smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double with Universal Design, Non-smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double with Loft, Non Smoking, Ground Floor

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Double with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Economy Single with High Ceiling, Non-smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

Standard Double with Loft, Non Smoking, 12th Floor

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double with Loft, Non Smoking, 12th Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Twin with Loft, Non Smoking, 12th Floor

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Double with Loft, Non Smoking, 12th Floor

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Executive Double / Studio,Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double / Casual, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double / Mature, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double / Yau Ma Tei, Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Double / Mature with Kitchen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Kitchen
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

The Club Suite, Non-smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

The Villa Suite, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

The Resort Suite, Non-smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

The Pent House Suite, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Room assigned at check-in

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 13 sq m
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

Economy Twin, Non-smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Studio Double Non Smoking

  • Sleeps 2

Executive Mature Double (with Kitchen & Washing Machine) Non Smoking

  • Sleeps 2

Executive Mature Double Non Smoking

  • Sleeps 2

Executive Yau Ma Tei Double Non Smoking

  • Sleeps 2

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds

Executive Casual Double Non Smoking

  • Sleeps 2

Deluxe Double Room Non Smoking

  • Sleeps 2

Standard Double With Loft (High Floor) Non Smoking

  • Sleeps 2

Standard Double With Loft (Low Floor) Non Smoking

  • Sleeps 2

Deluxe Hollywood Twin Room Non Smoking

  • Sleeps 2

Economy Double Room Non Smoking

  • Sleeps 2

Economy Single Room Non Smoking

  • Sleeps 1

Superior Double With Loft (Low Floor) Non Smoking

  • Sleeps 3

Superior Double With Loft (High Floor) Non Smoking

  • Sleeps 3

Economy Single With High Ceiling Non Smoking

  • Sleeps 1

Superior Hollywood Twin Room Non Smoking

  • Sleeps 2

Standard Twin With Loft(High Floor) Non Smoking

  • Sleeps 3

Standard Twin Room Non Smoking

  • Sleeps 2

Deluxe Double With Loft Non Smoking

  • Sleeps 3

Deluxe Double With Loft And Terrace (Low Floor) Non Smoking

  • Sleeps 3

Standard Twin With Loft (Low Floor) Non Smoking

  • Sleeps 3

Universal Non Smoking

  • Sleeps 2

About the area

Tokyo

You'll be connected to a shopping centre at Shinjuku Granbell Hotel, and within just a 10-minute stroll of Samurai Museum and Isetan Department Store Shinjuku. Highlights at this hotel include a restaurant, a bar/lounge and a rooftop terrace. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Each morning continental breakfast is served between 7 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Shinjuku hotel include Omoide Yokocho and Shinjuku Gyoen National Garden.

What's nearby

  • Samurai Museum - 3 min walk - 0.3 km
  • Isetan Department Store Shinjuku - 8 min walk - 0.7 km
  • Shinjuku Isetan - 8 min walk - 0.7 km
  • Omoide Yokocho - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 14 min walk - 1.2 km

Getting around

  • Higashi-shinjuku Station - 5 min walk
  • Seibu-Shinjuku Station - 8 min walk
  • Tokyo (HND-Haneda) - 17 min drive

Restaurants

  • ‪餃子専科Lee 新宿本店 - ‬1 min walk
  • ‪焼肉・手打冷麺 いたみ - ‬1 min walk
  • ‪とんちゃん - ‬1 min walk
  • ‪Bar trip - ‬1 min walk
  • ‪Gafu Noble - ‬1 min walk

About this property

Shinjuku Granbell Hotel

Hotel connected to a shopping centre in Tokyo with a rooftop terrace
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at Shinjuku Granbell Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 1 building
  • 485 guestrooms or units
  • 17 levels
  • Built in 2013
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Shinjuku Granbell Hotel offers 485 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and bidets.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 2,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 10:00 AM for a fee: JPY 2,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 2500 per person
  • Uncovered self-parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Granbell
Granbell Hotel
Granbell Hotel Shinjuku
Granbell Shinjuku
Granbell Shinjuku Hotel
Hotel Granbell
Hotel Granbell Shinjuku
Hotel Shinjuku Granbell
Shinjuku Granbell
Shinjuku Granbell Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Shinjuku Granbell Hotel?

Shinjuku Granbell Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shinjuku Granbell Hotel?

As of 28 Jan 2026, prices found for a 1-night stay for 2 adults at Shinjuku Granbell Hotel on 1 Feb 2026 start from NZ$149.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shinjuku Granbell Hotel?

Yep, Shinjuku Granbell Hotel has an uncovered self car park for JPY 2000 per night. A self car park is also available, for a fee.

Are there any beaches close to Shinjuku Granbell Hotel?

The closest beach to Shinjuku Granbell Hotel is Odaiba Beach Park (9.8 km).

What makes Shinjuku Granbell Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Shinjuku Granbell Hotel.

Does Shinjuku Granbell Hotel serve breakfast?

Yeah, guests highly rate the continental breakfast here! Served daily between 7 AM and 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Shinjuku Granbell Hotel?

No, Shinjuku Granbell Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Shinjuku Granbell Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Shinjuku Granbell Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Shinjuku Granbell Hotel?

No, pets are not allowed.

Shinjuku Granbell Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 965 out of 1809 reviews
Rating 8 - Good. 489 out of 1809 reviews
Rating 6 - Okay. 235 out of 1809 reviews
Rating 4 - Poor. 75 out of 1809 reviews
Rating 2 - Terrible. 45 out of 1809 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were so clean and service excellent, the only thing was we wished the room was bigger. Will definitely book again but a bigger room. Staff were amazing every single day!
Stayed 12 nights in Jan 2026

10/10 Excellent

Gigi

Stayed 2 nights in Nov 2025

6/10 Okay

Laura

Liked: Cleanliness, amenities
Disliked: Staff & service
Very small room. Tried to use the balcony bar one evening however after being left waiting for 10 minutes at the entrance, was told as I was only 1 person I couldn’t sit outside. Felt unfair and so I decided to just go back to my room. Terrible service and tainted my stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Perfect area, can walk to great spots especially for dinner and drinks. Lobby had a restaurant and coffee bar which was great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely friendly staff, Great breakfast with amazing views. Nice clean room Highly recommended
Stayed 2 nights in Oct 2025

10/10 Excellent

Edwin

Stayed 2 nights in Oct 2025

8/10 Good

fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the size of room and the cleaning staff and also the location
Stayed 2 nights in Oct 2025

6/10 Okay

Mathieu

Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Teresita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very convenient. Close to all kinds of food.
Stayed 2 nights in Oct 2025

6/10 Okay

Annie

Disliked: Amenities, property conditions & facilities
Room too small, can’t open a luggage properly.
Stayed 4 nights in Oct 2025

10/10 Excellent

shonna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, reasonable price. Shinjuku is convenient and close proximity to shibuya, harijuku. Many bars, club in vicinity so you will see drunk people in the morning heading home but still felt safe.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very walkable to almost everything. Right in the heart of Shinjuku, close to a 7-Eleven and a Lawson’s. Cafe in the lobby and vending machines. 15 min. Walk to the National Garden and shopping center.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and clean
Stayed 10 nights in Oct 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly helpful staff. Good breakfast. Only negative is they only have one laundry room with 2 washer/dryer combos that were always in use. They do have a sign with directions to nearby laundromat.
Stayed 4 nights in Oct 2025

6/10 Okay

Nikky

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately, the room we were given smelled heavily of cigarette smoke. We found a bunch of stuff under the bed including beer cans. The bed and pillows were also extremely stiff so it was hard to get a good nights rest.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ai Thuy, Grand Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
The room is a bit small, but the bed is very comfortable. The location is excellent, with plenty of places to eat and shop nearby, and it’s within walking distance of public transportation. The breakfast buffet offers lots of choices and changes daily, plus there’s a nice view while you eat. The staff are friendly and helpful — overall, a great stay!
Stayed 3 nights in Oct 2025

8/10 Good

Megan

Stayed 2 nights in Oct 2025

8/10 Good

Natasha

Stayed 4 nights in Oct 2025

10/10 Excellent

Zac

Stayed 4 nights in Oct 2025

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are on the smaller side (very common in Tokyo), but it was perfect and has everything you need! Situated close to the key areas in Shinjuku, making it extremely convenient. Had a lovely rooftop bar, friendly staff, and housekeeping daily was a nice treat to come back to after our busy days. Recommend!
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Oct 2025

10/10 Excellent

Amandip

Stayed 2 nights in Oct 2025

10/10 Excellent

Jovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay at
Stayed 6 nights in Oct 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff at checkin was very smooth
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2025