Shinjuku Washington Hotel Main

4.0 star property
Hotel with 15 restaurants, steps from Tokyo Metropolitan Government Building

Photo gallery for Shinjuku Washington Hotel Main

Experience the sleek, contemporary lobby with a reception desk and unique pendant lights, set against a spacious backdrop with a large window offering a view of the outdoors.
Stylish corridor with a unique floor design and textured walls, featuring a bathtub and elevator access.
Enjoy a meal in a spacious dining area with a long table and comfortable seating.
Stunning hallway with patterned carpet and doors leading to an entrance.
Enjoy breakfast with a city view from this dining area, featuring a table set with breakfast essentials.

Popular amenities

  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry
The current price is NZ$121
25 Aug - 26 Aug

Explore the area

Map
3-2-9 Nishishinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0023
  • Tokyo Metropolitan Government Building
    ‪2 min walk‬
  • Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

Triple Room with Breakfast, Non Smoking (Remodeled Floor)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • Sleeps 3
  • 3 Single Beds

Semidouble with Breakfast, Non Smoking(Remodeled Floor)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, Non Smoking (Remodeled Floor)

7.6 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • Sleeps 3
  • 1 Double Bed

Ladies Single with Breakfast, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

Semidouble with Breakfast, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Twin with Breakfast, Non Smoking (breakfast charge for 6yo & under)

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 19.5 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single with Breakfast, Smoking

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Double with Breakfast, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 20.1 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double with Breakfast, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Single with Breakfast, Non Smoking

7.0 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

Single Room, Women only, Non Smoking

8.4 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 Single Bed

Twin Room, Women only, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 16.5 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Twin Room, Non Smoking

8.4 out of 10
Very good
(42 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 19.5 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Single with Breakfast, Non Smoking (Remodeled Floor)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • Sleeps 1
  • 1 Single Bed

Superior Twin with Breakfast, Non Smoking(Remodeled Floor)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • Sleeps 2
  • 2 Single Beds

Twin Room with Breakfast, Non Smoking (Remodeled Floor)

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • Sleeps 2
  • 2 Single Beds

Triple with Breakfast, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 24.2 sq m
  • Sleeps 3
  • 3 Single Beds

Twin with Breakfast, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 16.5 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room, Non Smoking(Remodeled Floor)

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • Sleeps 4
  • 2 Single Beds

Ladies Twin with Breakfast, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 16.5 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room, Smoking

7.6 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Single Room, Non Smoking (Remodeled Floor)

8.0 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • Sleeps 2
  • 1 Single Bed

Triple Room, Non Smoking

7.6 out of 10
Good
(27 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 24.2 sq m
  • Sleeps 5
  • 3 Single Beds

Twin Room, Non Smoking

8.0 out of 10
Very good
(37 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 16.5 sq m
  • Sleeps 4
  • 2 Single Beds

Economy Double Room, Non Smoking

7.2 out of 10
Good
(54 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Single Room, Non Smoking

7.6 out of 10
Good
(45 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 Single Bed

Twin Room, Non Smoking (Remodeled Floor)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • Sleeps 4
  • 2 Single Beds

Standard Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • 20.1 sq m
  • Sleeps 3
  • 1 Double Bed

Triple Room, Non Smoking (Remodeled Floor)

Highlights

Air conditioning
Heating
Fridge
LED TV
Pillow menu
Blackout curtains
Bidet
Hairdryer
  • Sleeps 5
  • 3 Single Beds

Standard Single - Non-Smoking

  • Sleeps 1

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Economy Semi-double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Ladies Twin Room Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Family Room Non-Smoking

  • Sleeps 2
  • 2 Single Beds and 1 Double Bed

Superior Triple Room

  • Sleeps 3
  • 3 Single Beds

Renewal Economy Double Non-smoking

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room-Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Single Room-Non-Smoking

  • Sleeps 1
  • 1 Double Bed

Standard Double with Breakfast, Non Smoking (breakfast charge for 6yo & under)

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Renewal Standard Twin Non-smoking

  • Sleeps 2
  • 2 Single Beds

Standard Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Triple Room-Smoking

  • Sleeps 3
  • 3 Single Beds

Standard Triple Room-Smoking

  • Sleeps 3
  • 3 Single Beds

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

Renewal Superior Twin Non-smoking

  • Sleeps 2
  • 2 Single Beds

Ladies Single Room Non-Smoking

  • Sleeps 1
  • 1 Single Bed

Superior Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room-Non-Smoking

  • Sleeps 3
  • 3 Single Beds

Superior Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Renewal Standard Triple Non-smoking

  • Sleeps 3
  • 3 Single Beds

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Casual Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Casual Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Renewal Single Non-smoking

  • Sleeps 1
  • 1 Double Bed

Economy Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Ladies Triple Room Non-Smoking

  • Sleeps 3
  • 3 Single Beds

Superior Double with Breakfast, Non Smoking (breakfast charge for 6yo & under)

  • Sleeps 2
  • 1 Double Bed

Standard Single Room-Smoking

  • Sleeps 1
  • 1 Double Bed

Economy Double

  • Sleeps 2
  • 1 Double Bed

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About the area

Tokyo

Shinjuku Washington Hotel Main places you in the heart of Tokyo, steps from Tokyo Metropolitan Government Building and 1.9 km (1.2 mi) from Shinjuku Gyoen National Garden. Highlights at this hotel include 15 restaurants and in-room free WiFi. .The restaurant, Manhattan Table, is open for breakfast. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 4-property class Shinjuku hotel include Meiji Jingu Shrine and Yoyogi Park.

What's nearby

  • Tokyo Metropolitan Government Building - 2 min walk - 0.2 km
  • Shinjuku Gyoen National Garden - 15 min walk - 1.3 km
  • Yoyogi Park - 17 min walk - 1.5 km
  • Meiji Jingu Shrine - 3 min drive - 2.4 km
  • Shibuya Crossing - 4 min drive - 4.4 km

Getting around

  • Tochomae Station - 5 min walk
  • Shinjuku Station - 9 min walk
  • Tokyo (NRT-Narita Intl.) - 53 min drive

Restaurants

  • ‪Tully's Coffee - ‬2 min walk
  • ‪Tully's Coffee - ‬1 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬2 min walk
  • ‪大阪王将新宿ワシントンホテル店 - ‬1 min walk
  • ‪太陽のトマト麺 - ‬1 min walk

About this property

Shinjuku Washington Hotel Main

Hotel with 15 restaurants, steps from Tokyo Metropolitan Government Building
There are 15 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. Public spaces have free WiFi. Shinjuku Washington Hotel Main also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 1 building
  • 1280 guestrooms or units
  • 25 levels
  • 15 dining venues
  • Built in 1983
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Coffee shop
Shinjuku Washington Hotel Main offers 1280 air-conditioned accommodations with complimentary slippers and a hairdryer. A pillow menu is available. LED televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 1,900 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 per person
  • 15 restaurants
  • A coffee shop/cafe
  • Hosted evening meal available daily for a fee of JPY 30,000; reservation required

Restaurants on site

  • Baron
  • Fujita
  • Manhattan Table

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 25 floors
  • Built in 1983
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional fees apply to children 0-6 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 per person
  • Covered self-parking fee: JPY 1900 per day
  • Hosted evening meal: JPY 30000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Shinjuku Washington
Shinjuku Hotel Washington
Shinjuku Washington
Shinjuku Washington Hotel
Shinjuku Washington Hotel Main
Shinjuku Washington Main
Washington Hotel Main
Washington Hotel Shinjuku
Washington Shinjuku
Washington Shinjuku Hotel
Shinjuku Washington Hotel Main Tokyo
Washington Hotel Tokyo
Shinjuku Washington Main Tokyo
Shinjuku Washington Hotel Main Hotel
Shinjuku Washington Hotel Main Tokyo
Shinjuku Washington Hotel Main Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Shinjuku Washington Hotel Main?

Shinjuku Washington Hotel Main offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shinjuku Washington Hotel Main?

As of 30 Jul 2025, prices found for a 1-night stay for 2 adults at Shinjuku Washington Hotel Main on 25 Aug 2025 start from NZ$121.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shinjuku Washington Hotel Main?

Yep, Shinjuku Washington Hotel Main has a covered self car park for JPY 1900 per day. Onsite parking is limited.

Are there any beaches close to Shinjuku Washington Hotel Main?

The closest beach to Shinjuku Washington Hotel Main is Odaiba Beach Park (9.9 km).

Does Shinjuku Washington Hotel Main serve breakfast?

Yep, our guests enjoy the buffet brekkie here! Available daily from 6:30 AM to 10:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Shinjuku Washington Hotel Main?

No, Shinjuku Washington Hotel Main does not offer an airport shuttle service.

Is there a bar or restaurant at Shinjuku Washington Hotel Main?

Yep, Shinjuku Washington Hotel Main has 15 restaurants.

What time are check-in & check-out at Shinjuku Washington Hotel Main?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Shinjuku Washington Hotel Main?

No, pets are not allowed.

Shinjuku Washington Hotel Main Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1181 out of 3017 reviews
Rating 8 - Good. 1033 out of 3017 reviews
Rating 6 - Okay. 482 out of 3017 reviews
Rating 4 - Poor. 212 out of 3017 reviews
Rating 2 - Terrible. 109 out of 3017 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Hamid

Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn’t recommend for a family stay
Stayed 4 nights in Jul 2025

2/10 Terrible

renee

Travelled with family
Rooms were tiny, not great value for money, bed was horrible
Stayed 1 night in Jul 2025

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean and great you can walk to train underground which was good when it was raining. Bathroom small as I am 6ft 5 and did not fit into the shower too well. It is a reasonable walk to the train approximately 12 minutes which was good but after a long day touring was a bit of a trek. Rooms are beautifully clean and well maintained
Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean towels daily. Quite a few restaurants there too chose from after big days out sightseeing
Stayed 8 nights in May 2025

8/10 Good

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ideally located close to all forms of transport.
Stayed 3 nights in May 2025

2/10 Terrible

Siraj

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

NOT 4 STAR property. Avoid at all costs

This hotel was listed as a 4 star property, but it wasn’t close to 4 stars. Very disappointed with the stay. The rooms were engineered to maximize space, like prison cells. The ceilings were low, the bathroom was situated in the closet space. The windows do not open and the windows looked like prison windows.
Stayed 2 nights in Apr 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean room, wonderful lobby and plenty of amenities. Family mart located at ground floor, and 7/11 right on the corner of building. Will be staying here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in details all branded one
Stayed 3 nights in Apr 2025

2/10 Terrible

Mieo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

人種(国籍)差別するホテル

こちらのチェックイン時に、明確な国籍差別をされました。日本において日本のホテルが日本人を差別。 チェックイン時間が14時からでしたが、1時間ほど早く着きフロントへ行くもやはり14時から受付開始との事。1時間ほどロビーで時間を潰そうと思い携帯などをいじりながらフロントの様子を見ていると、後から来た外国人旅行者はどんどんとチェックインしているではないですか。 そこで何故私はダメなのか、フロントの方へ聞いたところ「海外のパスポートを持っていればチェックイン出来る。日本人は14時から」との事。当然憤慨しますが、そこに日本人スタッフは居なく、話にすらならない。最終的に14時まで待ちました。 その夜に部屋の電話が鳴り、上役の方から謝罪があったが、そこで確認したことは「日本人に対して差別をしている」と、いう事実。「そう言われても仕方ない」と認めてらっしゃいました。 新宿ワシントンホテルは人種(国籍)差別するホテルです。
Stayed 1 night in Apr 2025

10/10 Excellent

Umi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, rooms were great.
Stayed 5 nights in Apr 2025

6/10 Okay

Lizzie

Travelled with partner
Liked: Property conditions & facilities
A convenient spot for good transport links and Shinjuku. Very small hotel rooms. The standard double room is too small for two people. The bathroom is also very small. Almost like being on a ship. Overall clean but our room was a little dusty.
Stayed 5 nights in Apr 2025

10/10 Excellent

ARLENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and affordable
Stayed 3 nights in Mar 2025

10/10 Excellent

Ramsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
the staff are always welcoming
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing further to add at this time.
Stayed 6 nights in Apr 2025

6/10 Okay

SAKAE

Business traveller
Stayed 1 night in Apr 2025

6/10 Okay

Tim

Disliked: Staff & service
Stayed 4 nights in Apr 2025

8/10 Good

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Persefoni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located and very new! Staff very friendly. Only downside is that they have very few washing machines and dryers and the dryers are very very slow! Minor thing to note if you are planning on refreshing your clothes. Other than that, perfect, would stay there again.
Stayed 1 night in Apr 2025

4/10 Poor

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
extremely limited hotel and room amenities, very basic tv, unusually firm bed that felt more like a stone slab, pillows the same. Area around the hotel is not what you'd expect out of booking in Shinjuku, area was very quiet but fairly distant from the station and really any of the more interesting parts of Shinjuku. Breakfast buffet is not complimentary and fairly limited compared to similar ones at other hotels and since there aren't many options surrounding the hotel, it was jam packed with people at all hours of operation with lengthy lines just to get in. Long story short, advertised as a 4 star hotel but what felt like motel level amenities, tiny rooms, incredibly uncomfortable beds. Staff was nice though.
Stayed 7 nights in Apr 2025

8/10 Good

Irene

Liked: Amenities
Very good hotel overall, however, rooms were tiny. Great breakfast. Great area, especially being 1 block away from the Government Metropolitan Building. And very near the Shinjuku Train Station, very good location.
Stayed 2 nights in Apr 2025

6/10 Okay

Mohammed

Stayed 3 nights in Apr 2025

8/10 Good

toru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
いつも上京した時は利用しています。利便性など満足です。今回はずっといびきのような異音がしておりましたが、冷蔵庫であることにきずいてコンセントを抜きました。その後は快適に過ごせました。
Stayed 3 nights in Apr 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

eunjeong

Stayed 3 nights in Apr 2025