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Smile Hotel Sugamo

3.0 star property

Photo gallery for Smile Hotel Sugamo

A modern lobby with a seating area featuring white sofas and benches, a tiled floor, and a newspaper rack.
A hotel entrance with a blue awning and a sign that reads "Smile Hotel." There are orange traffic cones lined up in front of the entrance, and a brick planter with greenery beside the walkway.
A hotel reception area with a telephone, a small table, and a sign indicating a smoking area.
A clean, modern elevator area with a sign advertising a 500-point membership card.
A hotel room with a bed, a desk with a telephone, and a window.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping
The current price is NZ$88
30 Aug - 31 Aug

Explore the area

View map
2-4-7 Sugamo, Toshima-ku, Tokyo, Tokyo-to, 170-0002
  • Place, Rikugien Garden
    ‪12 min walk‬
  • Place, Sunshine City Shopping Mall
    ‪4 min drive‬
  • Place, Sunshine Aquarium
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪50 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a bed, bedside table, a television, and a mirror.

Standard Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Semi-Double Room, Non Smoking

A hotel room with a bed, bedside table, a desk with a chair, a mirror, a television, and a door leading to another room.

Economy Semi-Double Room, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

A hotel room with a bed, bedside table, a desk with a chair, a mirror, a television, and a door leading to another room.

Single Room, Non Smoking

8.6 out of 10
Excellent
(26 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Semi Double Room

Down duvets, memory-foam beds, in-room safe, desk

Semi Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Semi-double Room Non-smoking

A hotel room with a single bed, a window with blinds, a desk with a TV, and a view of a cityscape.

Standard Semi-double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

A hotel room with a bed, a desk with a telephone, and a window.

Double Room, Non Smoking

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

A hotel room with two single beds, a bedside table with a telephone and a book, and a carpeted floor.

Twin Room, Non Smoking

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About the area

Tokyo

At Smile Hotel Sugamo you'll be 3.8 km (2.4 mi) from Tokyo Dome and 4.3 km (2.7 mi) from Ueno Park. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities and a microwave in a common area. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Toshima hotel include Tokyo Imperial Palace and Sensoji Temple.

What's nearby

  • Shinshoji Temple - 3 min walk - 0.3 km
  • Rikugien Garden - 12 min walk - 1.1 km
  • Sunshine City Shopping Mall - 4 min drive - 2.0 km
  • Namco Namja Town - 4 min drive - 2.0 km
  • Sunshine Aquarium - 4 min drive - 2.0 km

Getting around

  • Sugamo Station - 3 min walk
  • Sengoku Station - 13 min walk
  • Tokyo (HND-Haneda) - 55 min drive

Restaurants

  • ‪焼肉 金剛苑 - ‬2 min walk
  • ‪日高屋 - ‬2 min walk
  • ‪富士そば - ‬2 min walk
  • ‪サイゼリヤ - ‬2 min walk
  • ‪しゃぶ葉 - ‬2 min walk

About this property

Smile Hotel Sugamo

As a guest of Smile Hotel Sugamo, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Smile Hotel Sugamo also features a front desk safe and a microwave in a common area. For a fee, parking is available.

This 3-star Tokyo hotel is smoke free.

  • 126 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
  • Microwave in a common area
Smile Hotel Sugamo offers 126 air-conditioned accommodations with a safe and complimentary bottles of water. Memory foam beds feature down duvets. A pillow menu is available. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

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  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,000 per night)
  • Limited on-site self parking

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Sugamo
Smile Hotel Sugamo Tokyo
Smile Sugamo
Smile Sugamo Tokyo
Smile Hotel Sugamo Tokyo, Japan
Smile Hotel Sugamo Tokyo Japan
Smile Hotel Sugamo Hotel
Smile Hotel Sugamo Tokyo
Smile Hotel Sugamo Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Smile Hotel Sugamo?

Smile Hotel Sugamo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Smile Hotel Sugamo?

As of 30 Jul 2026, prices found for a 1-night stay for 2 adults at Smile Hotel Sugamo on 30 Aug 2026 start from NZ$88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Smile Hotel Sugamo?

Yep, Smile Hotel Sugamo has a self car park for JPY 2000 per night. A self car park is also available, for a fee.

Are there hot tubs in the rooms at Smile Hotel Sugamo?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Smile Hotel Sugamo?

No, Smile Hotel Sugamo does not offer an airport shuttle service.

What time are check-in & check-out at Smile Hotel Sugamo?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Smile Hotel Sugamo?

No, pets are not allowed.

Smile Hotel Sugamo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 349 out of 784 reviews
Rating 8 - Good. 305 out of 784 reviews
Rating 6 - Okay. 99 out of 784 reviews
Rating 4 - Poor. 21 out of 784 reviews
Rating 2 - Terrible. 10 out of 784 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Philippe

Liked: Staff & service
Good location, room correct, a bit noisy in the corridor.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly nice area lots of restaurants to check out
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, property conditions & facilities
Service was very friendly and everything went smoothly. The hotel was clean and the room was just what I was expecting, so no complaints there. A lovely coincidence was that there was an ice machine and microwave on my floor 😊 Sugamo is a lovely, calm neighborhood with a Yamanote stop, so perfect for commuting - the hotel is also very close to the station. And dozens of restaurants nearby. A very affordable hotel with a great location, so very much recommended!
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Astrid Carolina Mercado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just around 5 minutes to the Yamanote line, clean rooms, and friendly staff.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Gideon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice a quiet and very convenient to the train station and the yamanote
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lyndella

Liked: Cleanliness, staff & service, amenities
laundry facility fine, coin only, not available midnight to 7 am. rooms kept warm, (too warm for this perimenopausal woman) but the window opens fine and the breeze was perfect to cool the room. rooms small but met my needs.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I haf the best stay. The staff was very nice and the room was very clean and comfortable!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Yasser Mostafa

Liked: Cleanliness, amenities, property conditions & facilities
very polite and supportive staff. Clean hotel. The location is excellent, as it is close to Sugamo Station, from which you can easily access various areas and places in Tokyo.
Stayed 13 nights in Nov 2025
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly, the train station is close by, and had good food options nearby
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Alain

Liked: Cleanliness, staff & service, amenities
The room was ok
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tons of little gems surrounded in the area. Staff super friendly and helpful laundry is also convenient
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet, staff were amazingly hospitable.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Jessie

Liked: Cleanliness
Location: Good (close to JR Sugamo, around 5 mins walk), 24 hrs Supermarket (Seiyu), 24 hrs Convenience stores in 1-2 mins walk Services: Good Facilities: Average (some facilities are dated) It is not my first time to stay at this hotel, and not the last time for sure. Will choose this hotel again when I am at Tokyo next time
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and friendly staff

Staff are very friendly with reception opens whole day around. Convenient location and it’s cleanly kept. Highly recommend!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was quiet, clean and the staff were very friendly.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean room!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice stay here. It’s in a nice location where I could quickly rent bicycles or walk to the subway. It’s near plenty of dining options as well. The staff were always ready to help. Water pressure was good too.
Stayed 4 nights in Aug 2025
Verified

2/10 Terrible

Laura

Disliked: Cleanliness, amenities, property conditions & facilities
Great for the price point, but the lack of airflow and subpar cleaning made it feel more like a dirty sauna than a hotel room.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Sumie

Liked: Staff & service, amenities
This property was very convenient to stay as very close to JR train station and Togenuki-shopping centre.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location only a couple of blocks from the Yamanote line on a not that busy station. Very friendly staff. Offered complementary several bottles of water when arriving. Highly recommended. I’ll consider this place in the future for when I visit Tokyo again! Thanks!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smile Hotel Sugamo was the perfect stay for me. It had a comfortable single room, friendly and helpful staff, with convenience stores and a train station nearby. It was easy to travel about Tokyo and even Sugamo had a few nice spots to offer despite its quieter nature. I would highly recommend this hotel and would stay here again.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Tak Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice neighbourhood
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, close to Sugamo station with tons of great dining options nearby. Also 30 seconds away from a FamilyMart which is really convenient for a quick breakfast on the go.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 3 nights in Nov 2023