Smile Hotel Sugamo

3.0 star property
Hotel in Tokyo with 24-hour front desk and restaurant

Photo gallery for Smile Hotel Sugamo

Breakfast served
Interior
Reception
Lobby
Down duvets, memory-foam beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View map
2-4-7 Sugamo, Toshima-ku, Tokyo, Tokyo-to, 170-0002
  • Place, Shinshoji Temple
    ‪3 min walk‬
  • Place, Rikugien Garden
    ‪11 min walk‬
  • Place, Sunshine City Shopping Mall
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

Economy Double Room, Non Smoking

8.4 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Fridge
TV
Pillow menu
Memory foam bed
Down duvet
Hairdryer
Shower/bath combination
  • 12 sq m
  • Sleeps 3
  • 1 Large Twin Bed

Single Room, Non Smoking

8.8 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Fridge
TV
Pillow menu
Memory foam bed
Down duvet
Hairdryer
Shower/bath combination
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Semi Double Room

  • Sleeps 2

Adjacent Single Rooms-non-smoking

  • Sleeps 2

Single Room

  • Sleeps 1

You may also like

About the area

Tokyo

At Smile Hotel Sugamo you'll be 3.8 km (2.4 mi) from Tokyo Dome and 4.3 km (2.7 mi) from Ueno Park. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find laundry facilities, luggage storage and a front desk safe. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Toshima hotel include Tokyo Imperial Palace and Sensoji Temple.

What's nearby

  • Sugamo Jizo-dori Shopping Street - 3 min walk - 0.3 km
  • Shinshoji Temple - 3 min walk - 0.3 km
  • Rikugien Garden - 11 min walk - 0.9 km
  • Sunshine City Shopping Mall - 4 min drive - 2.0 km
  • Sunshine Aquarium - 4 min drive - 2.0 km

Getting around

  • Sugamo Station - 3 min walk
  • Koshinzuka Station - 14 min walk
  • Tokyo (HND-Haneda) - 22 min drive

Restaurants

  • ‪サイゼリヤ - ‬1 min walk
  • ‪やきとん 多吉 巣鴨店 - ‬1 min walk
  • ‪鳥貴族 巣鴨店 - ‬1 min walk
  • ‪ほていちゃん 巣鴨店 - ‬1 min walk
  • ‪晩杯屋 巣鴨北口店 - ‬1 min walk

About this property

Smile Hotel Sugamo

Hotel in Tokyo with 24-hour front desk and restaurant
There's a restaurant on site. Public spaces have free WiFi. Smile Hotel Sugamo also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star Tokyo hotel is smoke free.

  • 126 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Dining venue
Smile Hotel Sugamo offers 126 air-conditioned accommodations with a safe and complimentary bottles of water. Memory foam beds feature down duvets. A pillow menu is available. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Sugamo
Smile Hotel Sugamo Tokyo
Smile Sugamo
Smile Sugamo Tokyo
Smile Hotel Sugamo Tokyo, Japan
Smile Hotel Sugamo Tokyo Japan
Smile Hotel Sugamo Hotel
Smile Hotel Sugamo Tokyo
Smile Hotel Sugamo Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Smile Hotel Sugamo?

Smile Hotel Sugamo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Smile Hotel Sugamo?

Yep, Smile Hotel Sugamo has a self car park for JPY 2000 per night.

Are there any beaches close to Smile Hotel Sugamo?

The closest beach to Smile Hotel Sugamo is Odaiba Beach Park (12 km).

Are there hot tubs in the rooms at Smile Hotel Sugamo?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Smile Hotel Sugamo?

No, Smile Hotel Sugamo does not offer an airport shuttle service.

Is there a bar or restaurant at Smile Hotel Sugamo?

Yep, you can grab a meal at Smile Hotel Sugamo's onsite restaurant.

What time are check-in & check-out at Smile Hotel Sugamo?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Smile Hotel Sugamo?

No, pets are not allowed.

Reviews

Smile Hotel Sugamo Reviews

8.6

Excellent

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 323 out of 733 reviews
Rating 8 - Good. 289 out of 733 reviews
Rating 6 - Okay. 93 out of 733 reviews
Rating 4 - Poor. 21 out of 733 reviews
Rating 2 - Terrible. 7 out of 733 reviews

Reviews

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location only a couple of blocks from the Yamanote line on a not that busy station. Very friendly staff. Offered complementary several bottles of water when arriving. Highly recommended. I’ll consider this place in the future for when I visit Tokyo again! Thanks!
Stayed 3 nights in Aug 2025

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. 24 hours reception service is great. They do room service cleaning once every 3 or 4 days for longer stays of 7 nights or more. Do not look under the bed, dust bunnies.
Stayed 5 nights in Aug 2025

8/10 Good

CHIHIRO

Stayed 3 nights in Aug 2025

10/10 Excellent

Chi Ho Barry, Markham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many dining options around. Some open after midnights. The cloest station is under the loop of Tokyo, so the transportation is not a problem.
Stayed 2 nights in Aug 2025

10/10 Excellent

WaiMan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and friendly staff

Staff are very friendly with reception opens whole day around. Convenient location and it’s cleanly kept. Highly recommend!
Stayed 5 nights in Jul 2025

10/10 Excellent

Karim, Parlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to a FamilyMart convenience store and walking distance from Yamamote and Mita lines. Neighborhood is safe, but go early enough some days and you'll see lines outside pachinko machine buildings.
Stayed 6 nights in Jul 2025

10/10 Excellent

ATSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

8/10 Good

Fumiko

Stayed 1 night in Jul 2025

10/10 Excellent

KAORI

Stayed 2 nights in Jul 2025

2/10 Terrible

TOSHIYA

Stayed 2 nights in Jul 2025

10/10 Excellent

Clint

Liked: Property conditions & facilities
Disliked: Amenities
The wifi was really bad. I felt like I was being thettled for internet. Which was frustrating because the staff was very kind. I felt as though sitting in the room was a prison because all I could do was sleep. I am not going to return because we had one key and crappy internet.
Stayed 7 nights in Jul 2025

10/10 Excellent

RIEKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marcia-Sue

Stayed 6 nights in Jun 2025

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smile Hotel Sugamo was the perfect stay for me. It had a comfortable single room, friendly and helpful staff, with convenience stores and a train station nearby. It was easy to travel about Tokyo and even Sugamo had a few nice spots to offer despite its quieter nature. I would highly recommend this hotel and would stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

SUYEON

Stayed 4 nights in Jun 2025

10/10 Excellent

JIHWAN

Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

音に不満

トイレの流す水の音が大きく、隣の部屋の水の音も聞こえ、なんとかならないかなあと思いました。
Stayed 1 night in May 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Hiroshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

TAKAAKI

Stayed 1 night in Apr 2025

10/10 Excellent

King Chung

Stayed 3 nights in May 2025

10/10 Excellent

David, calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

ryuji

Stayed 4 nights in Apr 2025