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Tokyu Stay Nishi Shinjuku

3.0 star property

Photo gallery for Tokyu Stay Nishi Shinjuku

Reception
Creator video
Exterior
Daily cooked-to-order breakfast (JPY 1500 per person)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
The current price is NZ$222
26 Apr - 27 Apr

Explore the area

View map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Place, Shinjuku Central Park
    ‪1 min walk‬
  • Place, Tokyo Metropolitan Government Building
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

Moderate double, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Comfort Double, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Residential Double, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Corner double, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Residential twin, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Newly Renovated In 2024 Moderate Double Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Comfort Double Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Residential Double Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Corner Double Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Residential Twin Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Residential Family Room Non Smoking

  • Sleeps 4

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About the area

Tokyo

Tokyu Stay Nishi Shinjuku places you in the centre of Tokyo, within just a 10-minute stroll of Tokyo Metropolitan Government Building and within 30 minutes of Meiji Jingu Shrine. Highlights at this hotel include in-room washers/dryers, free WiFi and free high-speed Internet. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include free newspapers in the lobby, a front desk safe and a vending machine. Cooked-to-order breakfast is available daily between 7 AM and 9:30 AM. .With a stay at this 3-property class Shinjuku hotel, you'll be 2.6 km (1.6 mi) from Shinjuku Gyoen National Garden and 4.5 km (2.8 mi) from Shibuya Sky.

What's nearby

  • Shinjuku Central Park - 1 min walk - 0.2 km
  • Tokyo Metropolitan Government Building - 6 min walk - 0.5 km
  • Shinjuku Sumitomo Building - 7 min walk - 0.7 km
  • Shinjuku I Land - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 5 min drive - 2.7 km

Getting around

  • Nishi-shinjuku-gochome Station - 4 min walk
  • Hatsudai Station - 18 min walk
  • Tokyo (NRT-Narita Intl.) - 82 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪肉そば家 笑梟 - ‬2 min walk
  • ‪CoCo壱番屋 - ‬1 min walk
  • ‪もり平 - ‬2 min walk
  • ‪FUNGO DINING - ‬1 min walk

About this property

Tokyu Stay Nishi Shinjuku

As a guest of Tokyu Stay Nishi Shinjuku, you'll find a vending machine, complimentary newspapers in the lobby, and dry cleaning/laundry services. WiFi and wired Internet are free in public spaces.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 148 guestrooms or units
  • 10 levels
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas
Tokyu Stay Nishi Shinjuku offers 148 accommodations with washers/dryers and a safe. 40-inch Smart televisions come with digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 1500 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Frequently asked questions

What is the cancellation policy at Tokyu Stay Nishi Shinjuku?

Tokyu Stay Nishi Shinjuku offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Nishi Shinjuku?

As of 28 Mar 2026, prices found for a 1-night stay for 2 adults at Tokyu Stay Nishi Shinjuku on 26 Apr 2026 start from NZ$222, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tokyu Stay Nishi Shinjuku?

The closest beach to Tokyu Stay Nishi Shinjuku is Odaiba Beach Park (10.6 km).

Are there hot tubs in the rooms at Tokyu Stay Nishi Shinjuku?

No, but there are deep-soaking baths in the guestrooms.

Does Tokyu Stay Nishi Shinjuku serve breakfast?

Yeah, cooked-to-order breakfast is available daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Tokyu Stay Nishi Shinjuku?

No, Tokyu Stay Nishi Shinjuku does not offer an airport shuttle service.

What time are check-in & check-out at Tokyu Stay Nishi Shinjuku?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Tokyu Stay Nishi Shinjuku?

No, pets are not allowed.

Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 1001 reviews
Rating 8 - Good. 333 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jackson Stuart

Stayed 6 nights in Dec 2025

10/10 Excellent

Adem

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but very clean, service is great and the location is awesome.
Stayed 7 nights in Nov 2025

8/10 Good

Georgia

Travelled with group
Liked: Cleanliness, staff & service, amenities
good staff, room was quite small
Stayed 4 nights in Nov 2025

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry in room. Construction noise in the morning. Other than that quiet. Staff were incredible and they even stored our luggage for free. Lots of food around. Very convenient location.
Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Stayed 3 nights in Dec 2025

8/10 Good

Rica

Liked: Cleanliness, amenities
Disliked: Staff & service
Room was nice and clean
Stayed 1 night in Dec 2025

8/10 Good

Rica

Stayed 2 nights in Dec 2025

10/10 Excellent

Yiming

Stayed 1 night in Dec 2025

6/10 Okay

diane

Travelled with family
Liked: Amenities, property conditions & facilities
We would like a bed with walking room all around because this hotel is not cleaning the rooms nor making beds
Stayed 5 nights in Nov 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not eat breakfast at the hotel.
Stayed 3 nights in Nov 2025

8/10 Good

lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
friendly staff, super clean room, well located
Stayed 2 nights in Nov 2025

10/10 Excellent

Sokha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Nov 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Did not have breakfast
Stayed 4 nights in Nov 2025

8/10 Good

Monika

Liked: Cleanliness, staff & service
The room was clean and bed was very comfortable.
Stayed 5 nights in Nov 2025

10/10 Excellent

Xavier

Stayed 2 nights in Oct 2025

8/10 Good

Allison Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with friendly staff. It’s a quiet little area just outside of the busy Shinjuku area. The rooms are a bit small but that was expected and we didn’t mind.
Stayed 8 nights in Oct 2025

8/10 Good

John

Liked: Amenities, property conditions & facilities
Yes
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer, Gardena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transit; many options for meals.
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, amenities
We didn’t have breakfast option since there are a lot to choose from around the hotel. The room has washer and dryer and microwave and kettle among some basic utensils. The staff is very kind and helpful. We are thinking in coming back next year.
Stayed 7 nights in Oct 2025

10/10 Excellent

Roxana

Stayed 3 nights in Oct 2025

6/10 Okay

Neil

Disliked: Room comfort
Bathroom a bit dated, with very noisy air extraction system that could not be turned off "for health and safety reasons", probably because of the strong sewage smell coming from the pipes.
Stayed 3 nights in Oct 2025

6/10 Okay

John

Liked: Staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel !
Stayed 6 nights in Oct 2025

10/10 Excellent

Dominick, Leesville

Amazing
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarantsetseg

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Aug 2025