Tokyu Stay Nishi Shinjuku

Property class: 3

Photo gallery for Tokyu Stay Nishi Shinjuku

A modern lounge area with a sofa, ottoman, chairs, and a small table. Large windows provide views of the outside.
Creator video
A modern interior with large windows, a sofa, ottomans, and a small table.
Reception
City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Breakfast available
  • Laundry room
  • 24/7 front desk
The current price is NZ$303
6 Dec - 7 Dec

Explore the area

View map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Place, Shinjuku Central Park
    ‪1 min walk‬
  • Place, Tokyo Metropolitan Government Building
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪47 min drive‬

Room options

Moderate double, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Comfort Double, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Residential Double, Non Smoking

9.6 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Corner double, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Residential twin, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free wired internet

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About the area

Tokyo

Tokyu Stay Nishi Shinjuku places you in the centre of Tokyo, within just a 10-minute stroll of Tokyo Metropolitan Government Building and within 30 minutes of Shinjuku Gyoen National Garden. Highlights at this hotel include in-room washers/dryers, free WiFi and free high-speed Internet. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include a front desk safe and a vending machine. Self-service breakfast is available daily between 7 AM and 9:30 AM. .With a stay at this 3-property class Shinjuku hotel, you'll be 2.4 km (1.5 mi) from Meiji Jingu Shrine and 4.5 km (2.8 mi) from Shibuya Sky.

What's nearby

  • Shinjuku Central Park - 1 min walk - 0.2 km
  • Tokyo Metropolitan Government Building - 6 min walk - 0.5 km
  • Shinjuku I Land - 9 min walk - 0.8 km
  • Tokyo Opera City Concert Hall - 12 min walk - 1.1 km
  • Shinjuku Gyoen National Garden - 5 min drive - 3.0 km

Getting around

  • Nishi-shinjuku-gochome Station - 4 min walk
  • Hatsudai Station - 18 min walk
  • Tokyo (HND-Haneda) - 48 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪肉そば家 笑梟 - ‬2 min walk
  • ‪富城屋 - ‬3 min walk
  • ‪もり平 - ‬2 min walk
  • ‪ドミノ・ピザ - ‬3 min walk

About this property

Tokyu Stay Nishi Shinjuku

As a guest of Tokyu Stay Nishi Shinjuku, you'll find a vending machine, dry cleaning/laundry services, and a front desk safe. WiFi and wired Internet are free in public spaces.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 149 guestrooms or units
  • 10 levels
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Smoking in designated areas
Tokyu Stay Nishi Shinjuku offers 149 accommodations with washers/dryers and a safe. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. 40-inch Smart televisions come with digital channels. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily self-serve breakfast available 7 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately JPY 1500 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Frequently asked questions

What is the cancellation policy at Tokyu Stay Nishi Shinjuku?

Tokyu Stay Nishi Shinjuku offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Nishi Shinjuku?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Tokyu Stay Nishi Shinjuku on 6 Dec 2026 start from NZ$303, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there hot tubs in the rooms at Tokyu Stay Nishi Shinjuku?

No, but there are deep-soaking baths in the guestrooms.

Does Tokyu Stay Nishi Shinjuku serve breakfast?

Yeah, self-service breakfast is available daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Tokyu Stay Nishi Shinjuku?

No, Tokyu Stay Nishi Shinjuku does not offer an airport shuttle service.

What time are check-in & check-out at Tokyu Stay Nishi Shinjuku?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Tokyu Stay Nishi Shinjuku?

No, pets are not allowed.

Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1008 reviews
Rating 8 - Good. 309 out of 1008 reviews
Rating 6 - Okay. 84 out of 1008 reviews
Rating 4 - Poor. 31 out of 1008 reviews
Rating 2 - Terrible. 19 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, close to the bis stops and train stations
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great room, helpful staff
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again when I come to Tokyo.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent from start to finish! the staff was friendly and welcoming, and the overall experience exceeded our expectations. The stay was in a great location. I would absolutely stay here again and would highly recommend it to anyone visiting the area.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to be for our trip! Everything we needed was in our room— especially a nice washer/dryer and detergent. The area is super nice too, not too busy and a quiet area compared to the bigger city areas we visited.
Stayed 9 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great location to travel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for any prolonged stay, staff was super helpful and we'll equipped for non-japanese speakers! Highly recommend
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was amazing and very helpful. Hotel was very clean and we loved the location. We were very happy with our choice of this hotel and we would recommend it for a stay in Tokyo. Train station was just down the street 5 minute walk and the bus stop was across the street. The park was great to enjoy as well.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 13 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally helpful. Real quick check in. Quiet. Good location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel overall, room was perfect for a 10 day stay - with microwave and laundry Staff was very friendly and helpful
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Enjoyed our stay
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is pristine the area is modern clean really nice good size room with all you need they DO HAVE AN ELEVATOR great stay!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was very helpful
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. Clean.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and the area was quiet. There was a good grocery store a block away.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. And close to all the things. I’d stay again
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel included everything we needed for a week long stay, we will definitely book again!
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again. Very clean, and quite
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little tight for two adults but perfectly manageable. A good option if you want to get away from hustle of Shinjuku and don’t mind a little walking.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk personnel were awesome
Stayed 6 nights in Mar 2026