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Tokyu Stay Nishi Shinjuku

3.0 star property
Hotel with a 24-hour front desk, 7-minute walk to Tokyo Metropolitan Government Building

Photo gallery for Tokyu Stay Nishi Shinjuku

Reception
Point of interest
Exterior
Lounge
Food and drink

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Place, Tokyo Metropolitan Government Building
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪5 min drive‬
  • Place, Meiji Jingu Shrine
    ‪8 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Moderate double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate double, Non Smoking

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Washer/dryer
Blackout curtains
Shower/bath combination
Deep-soaking bath
Hairdryer
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Comfort Double, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Washer/dryer
Blackout curtains
Shower/bath combination
Deep-soaking bath
Hairdryer
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Residential Double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Double, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Smart TV
Washer/dryer
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Corner double, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchen
Fridge
Smart TV
Washer/dryer
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Residential twin, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential twin, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Smart TV
Washer/dryer
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Newly Renovated In 2024 Moderate Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Moderate Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Comfort Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Comfort Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Residential Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Residential Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Corner Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Corner Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Residential Twin Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Residential Twin Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Residential Family Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Residential Family Room Non Smoking

  • Sleeps 4

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About the area

Tokyo

Tokyu Stay Nishi Shinjuku places you in the centre of Tokyo, within just a 10-minute stroll of Tokyo Metropolitan Government Building and within 30 minutes of Meiji Jingu Shrine. Highlights at this hotel include in-room washers/dryers, free WiFi and free high-speed Internet. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include free newspapers in the lobby, a front desk safe and a vending machine. Cooked-to-order breakfast is available daily between 7 AM and 9:30 AM. .With a stay at this 3-property class Shinjuku hotel, you'll be 2.6 km (1.6 mi) from Shinjuku Gyoen National Garden and 4.5 km (2.8 mi) from Shibuya Sky.

What's nearby

  • Tokyo Metropolitan Government Building - 6 min walk - 0.5 km
  • Shinjuku Gyoen National Garden - 5 min drive - 2.7 km
  • Meiji Jingu Shrine - 8 min drive - 3.1 km
  • Tokyo Imperial Palace - 14 min drive - 7.7 km
  • Tokyo Tower - 15 min drive - 10.0 km

Getting around

  • Nishi-shinjuku-gochome Station - 4 min walk
  • Hatsudai Station - 18 min walk
  • Tokyo (NRT-Narita Intl.) - 71 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪肉そば家 笑梟 - ‬1 min walk
  • ‪CoCo壱番屋 - ‬1 min walk
  • ‪もり平 - ‬2 min walk
  • ‪なおじ 西新宿店 - ‬2 min walk

About this property

Tokyu Stay Nishi Shinjuku

Hotel with a 24-hour front desk, 7-minute walk to Tokyo Metropolitan Government Building
As a guest of Tokyu Stay Nishi Shinjuku, you'll find a vending machine, complimentary newspapers in the lobby, and dry cleaning/laundry services. WiFi and wired Internet are free in public spaces.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 148 guestrooms or units
  • 10 levels
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas
Tokyu Stay Nishi Shinjuku offers 148 accommodations with washers/dryers and a safe. 40-inch Smart televisions come with digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 1500 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Frequently asked questions

What is the cancellation policy at Tokyu Stay Nishi Shinjuku?

Tokyu Stay Nishi Shinjuku offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Tokyu Stay Nishi Shinjuku?

The closest beach to Tokyu Stay Nishi Shinjuku is Odaiba Beach Park (10.5 km).

Are there hot tubs in the rooms at Tokyu Stay Nishi Shinjuku?

No, but there are deep-soaking baths in the guestrooms.

Does Tokyu Stay Nishi Shinjuku serve breakfast?

Yeah, cooked-to-order breakfast is available daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Tokyu Stay Nishi Shinjuku?

No, Tokyu Stay Nishi Shinjuku does not offer an airport shuttle service.

What time are check-in & check-out at Tokyu Stay Nishi Shinjuku?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Tokyu Stay Nishi Shinjuku?

No, pets are not allowed.

Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 529 out of 1003 reviews
Rating 8 - Good. 338 out of 1003 reviews
Rating 6 - Okay. 89 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

TIFFANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent area near a train station and sites to do some site seeing and stuff
Stayed 3 nights in Jul 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good space, mini kitchenette and washer + dryer in room was the best. Bed was comfortable. Room and linens were clean. Easy access to transpo and convenience store. Internet was good. Most of all staffs were helpful in sending some of our luggages to the airport as we don't want to carry it with us to Kyoto and Osaka.
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Location is excellent but that’s just about the only thing good. We chose this because it had a washer dryer. We could’ve overlooked the cramped room but the no housekeeping thing is terrible. And even when we asked for limited housekeeping, the trash basket was left in the middle of the bathroom after being emptied and they didn’t take the other trash that was near the basket either. We stayed for 6 nights and struggled with trash and towels. Will not stay here again.
Stayed 6 nights in Jul 2025

10/10 Excellent

Ronald, Chesterfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 15 nights in Jul 2025

10/10 Excellent

Chingmei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay really friendly staff
Stayed 14 nights in Jul 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 4 nights in Jul 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and the room was pleasant. I like the fact that stores were walking distance.
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jun 2025

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 7 nights in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay
Stayed 7 nights in Jun 2025

10/10 Excellent

Gurdeep, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property close to transport and plenty of eating places around.
Stayed 3 nights in Jul 2025

8/10 Good

Barbara

Stayed 2 nights in Jul 2025

10/10 Excellent

Kacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and it's location to the nearby park, restaurants, and transit. Rooms are clean and breakfast is offered, including interesting frozen options as well as cereal.
Stayed 4 nights in Jul 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place with friendly staff. Only downside is that it’s a very small hotel room
Stayed 2 nights in Jul 2025

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Suzan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Dusko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tipical Japanese hotel room that has no wardrobe and no much room to unpack your luggages. The bathroom has famous Japanese toilet, bath tube used as shower and little space for toiletries. Has a washing machine, mini oven, and a kettle in mini, mini kitchenette. Breakfasts available, but you have to collect quite limited selection of cereals, nuts, filter coffee, rice frozen vegetables, frozen fish and frozen ham and cheese sendviches. You have to request new towels and rubbis to be collecter, and it is free. Bad making and cleaning is at an extra fee. Staff is friendly and helpful and place feels safe.
Stayed 4 nights in Jun 2025

10/10 Excellent

NADINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location. Loved in washer dryer in room
Stayed 5 nights in Jun 2025

10/10 Excellent

Emin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Edise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Maggie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was a good size for our family of 4. Restaurants are walking distance and safe.
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small for a western hotel but very comfortable regardless.
Stayed 4 nights in Jun 2025