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Tokyu Stay Nishi Shinjuku

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Tokyo Metropolitan Government Building

Photo gallery for Tokyu Stay Nishi Shinjuku

Reception
Lounge
Exterior
Food and drink
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is NZ$262
29 Sept - 30 Sept

Explore the area

View map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Place, Tokyo Metropolitan Government Building
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪2 min drive‬
  • Place, Meiji Jingu Shrine
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

View all photos for Comfort Double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Comfort Double, Non Smoking

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Washer/dryer
Blackout curtains
Bidet
Deep-soaking bath
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate double, Non Smoking

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Washer/dryer
Blackout curtains
Bidet
Deep-soaking bath
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Residential twin, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential twin, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Smart TV
Washer/dryer
Blackout curtains
Bidet
Deep-soaking bath
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Corner double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Corner double, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchen
Fridge
Smart TV
Washer/dryer
Blackout curtains
Bidet
Deep-soaking bath
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Residential Double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Double, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Smart TV
Washer/dryer
Blackout curtains
Bidet
Deep-soaking bath
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Newly Renovated In 2024 Corner Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Corner Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Moderate Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Moderate Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Residential Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Residential Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Residential Twin Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Residential Twin Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Comfort Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Comfort Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Residential Family Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Residential Family Room Non Smoking

  • Sleeps 4

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About the area

Tokyo

Tokyu Stay Nishi Shinjuku places you in the centre of Tokyo, within just a 10-minute stroll of Tokyo Metropolitan Government Building and within 30 minutes of Meiji Jingu Shrine. Highlights at this hotel include in-room washers/dryers, free WiFi and free high-speed Internet. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include free newspapers in the lobby, a front desk safe and a vending machine. Cooked-to-order breakfast is available daily between 7 AM and 9:30 AM. .With a stay at this 3-property class Shinjuku hotel, you'll be 2.6 km (1.6 mi) from Shinjuku Gyoen National Garden and 4.5 km (2.8 mi) from Shibuya Sky.

What's nearby

  • Tokyo Metropolitan Government Building - 6 min walk - 0.5 km
  • Shinjuku Gyoen National Garden - 2 min drive - 2.3 km
  • Meiji Jingu Shrine - 4 min drive - 3.4 km
  • Tokyo Imperial Palace - 8 min drive - 7.6 km
  • Tokyo Tower - 8 min drive - 9.3 km

Getting around

  • Nishi-shinjuku-gochome Station - 4 min walk
  • Hatsudai Station - 18 min walk
  • Tokyo (NRT-Narita Intl.) - 71 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪肉そば家 笑梟 - ‬1 min walk
  • ‪ひじり屋 - ‬1 min walk
  • ‪CoCo壱番屋 - ‬1 min walk
  • ‪なおじ 西新宿店 - ‬2 min walk

About this property

Tokyu Stay Nishi Shinjuku

Hotel with a 24-hour front desk, a quick walk to Tokyo Metropolitan Government Building
As a guest of Tokyu Stay Nishi Shinjuku, you'll find a vending machine, complimentary newspapers in the lobby, and dry cleaning/laundry services. WiFi and wired Internet are free in public spaces.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 148 guestrooms or units
  • 10 levels
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas
Tokyu Stay Nishi Shinjuku offers 148 accommodations with washers/dryers and a safe. 40-inch Smart televisions come with digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 1500 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Frequently asked questions

What is the cancellation policy at Tokyu Stay Nishi Shinjuku?

Tokyu Stay Nishi Shinjuku offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Nishi Shinjuku?

As of 27 Sept 2025, prices found for a 1-night stay for 2 adults at Tokyu Stay Nishi Shinjuku on 29 Sept 2025 start from NZ$262.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tokyu Stay Nishi Shinjuku?

The closest beach to Tokyu Stay Nishi Shinjuku is Odaiba Beach Park (10.5 km).

Are there hot tubs in the rooms at Tokyu Stay Nishi Shinjuku?

No, but there are deep-soaking baths in the guestrooms.

Does Tokyu Stay Nishi Shinjuku serve breakfast?

Yeah, cooked-to-order breakfast is available daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Tokyu Stay Nishi Shinjuku?

No, Tokyu Stay Nishi Shinjuku does not offer an airport shuttle service.

What time are check-in & check-out at Tokyu Stay Nishi Shinjuku?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Tokyu Stay Nishi Shinjuku?

No, pets are not allowed.

Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 1006 reviews
Rating 8 - Good. 346 out of 1006 reviews
Rating 6 - Okay. 86 out of 1006 reviews
Rating 4 - Poor. 28 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Edise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Maggie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was a good size for our family of 4. Restaurants are walking distance and safe.
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small for a western hotel but very comfortable regardless.
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super clean property, staff was helpful and friendly, perfect location in Tokyo close to several tourist areas, safe location with restaurants and stores immediately next to it. Would definitely stay there again, highly recommended!
Stayed 6 nights in Jun 2025

10/10 Excellent

Yvonne

Stayed 2 nights in Jun 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Kristin

Liked: Amenities, property conditions & facilities
Stayed 9 nights in May 2025

10/10 Excellent

carmellite

Travelled with group
Perfect location, ideal sized room and the amenities provided for my room made my stay so much easier!
Stayed 9 nights in May 2025

4/10 Poor

Meghan

Liked: Cleanliness, property conditions & facilities
I booked a moderate double room and compared it to a friend who I was with who also booked a moderate double room. The rooms were not the same size. The room I booked was so much smaller than the other and when I went to front desk to inquire about I was informed if I would like to upgrade to a bigger room I would have to pay extra. I explained the difference in room size and I shouldn’t have to pay for a bigger room when I should receive the room I booked and paid for. Below is the “moderate double”.
Stayed 1 night in May 2025

8/10 Good

Idress Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 9 nights in Mar 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The washing machine inside the room is definetly the best! Also the sizes of the room, for Japan is really nice.
Stayed 8 nights in May 2025

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
First the location was great and saved a bunch of time. A couple of complaints though: 1 could not turn lights out for most of the room without pulling the room key and shutting all the lights off. Also we didn't get any cleaning service (chose the in room cleaning option). The staff were mixed with their English and were young and friendly but not super friendly. Cool toilet seat and nice lobby with free coffee.
Stayed 5 nights in May 2025

10/10 Excellent

douglas

Liked: Property conditions & facilities
The property was extremely well laid out and the service was excellent. The staff were friendly and very helpful and the limited breakfast offering was adequate. Would stay there again
Stayed 5 nights in May 2025

10/10 Excellent

Simon

Stayed 1 night in May 2025

10/10 Excellent

Kali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

This was a last minute booking when the ryokan my friend and I had booked had zero staff and no way for us to get in. We weren’t there long but it ended up being respite in a night of disaster. Plus, there was a washing machine in the room which was super handy.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Raven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an excellent option for Shinjuku. It is one block from the station and a half hour walk to Kabukicho with the nearest Mega Don Quixote store - an essential aspect of any Japan trip. Everything you might need (groceries, Don’s, Lawsons) or want is within walking distance. The available breakfast was basically a fridge offering small boxed meals and a coffee maker so we opted for the nearby Denny’s which cost of 1300 yen ($12 cad) for breakfast for two and the meal choices were excellent. The only drawback was that the phone in my room didn’t work and they bc some to service the room at the most inconvenient times. They won’t service them after 1 pm. Otherwise, the room was small but sufficiently spacious enough for two. I enjoyed my stay here.
Stayed 7 nights in May 2025

10/10 Excellent

Benn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 20 minute walk from Shinjuku station. Very quiet area, with a nearby 24 hour supermarket, restaurants, cafe and attached to a McDonalds. Rooms are quite spacious for Tokyo with high ceilings, washing machine and a comfortable bed.
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Joni

Travelled with group
Liked: Staff & service
The hotel is very conveniently located in a quieter part of the city, but still within walking distance to Shinjuku Station (about 20 minutes), where you’ll find plenty of places to eat and shop. If you’d rather stay close by, there are also lots of great restaurant options in the neighborhood. The staff were very kind and helpful throughout my stay. A few things to keep in mind when booking: - Housekeeping is limited — towels are only changed and trash bins emptied upon request. - Skip the breakfast add-on. It’s not worth the extra cost. The hotel offers frozen meals you prepare yourself, and there are much better (and fresher) options nearby. I’d recommend picking up food from one of the many convenience stores (I counted four on the same street), or stocking your fridge with easy breakfast items. There’s even a 24-hour grocery store just two blocks away.
Stayed 5 nights in May 2025

10/10 Excellent

Latoya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy bed, and facilities
Stayed 2 nights in May 2025

8/10 Good

RYAN JAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Gracia

Liked: Cleanliness, staff & service
Very comfortable and efficient. Very friendly staff
Stayed 14 nights in Apr 2025