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Tokyu Stay Shibuya Ebisu

Property class: 4

Photo gallery for Tokyu Stay Shibuya Ebisu

A building entrance with a staircase, a signboard, and a tiled floor.
A modern bar area with a curved counter, bar stools, and a seating area with tables and chairs.
A modern kitchen with a large window, stainless steel appliances, and a variety of bowls and containers on the counter.
A modern building with a central staircase, a signboard, and a brick wall.
A door with frosted glass panels, a handle, and a light fixture on the wall.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • 24/7 front desk
The current price is NZ$362
30 Sept - 1 Oct

Explore the area

View map
1-9-5 Ebisunishi, Tokyo, Tokyo, 150-0021
  • Place, Ebisu Shrine
    ‪2 min walk‬
  • Place, Shibuya Sky
    ‪17 min walk‬
  • Place, Shibuya Crossing
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for [GRAND OPEN] Comfort Double(Single Use), Non Smoking

A hotel room with a bed, a TV, a bedside table, a window with curtains, and a wall-mounted picture.

[GRAND OPEN] Comfort Double(Single Use), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for [GRAND OPEN] Superior Queen(Single Use), Non Smoking

A hotel room with a bed, a wooden wardrobe, a desk, a lamp, and a window with curtains.

[GRAND OPEN] Superior Queen(Single Use), Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for [GRAND OPEN] Deluxe Twin(Single Use), Non Smoking

A hotel room with a bed, a desk, a chair, a window with curtains, and a flat-screen TV.

[GRAND OPEN] Deluxe Twin(Single Use), Non Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free wired internet

View all photos for [GRAND OPEN] Signature Family(Single Use), Non Smoking

A hotel room with a bed, a desk, a chair, a sofa, and a window with curtains.

[GRAND OPEN] Signature Family(Single Use), Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Single Beds
  • Free wired internet

View all photos for [GRAND OPEN] Comfort Double(For 2 People), Non Smoking

A hotel room with a bed, a TV, a bedside table, a window with curtains, and a wall-mounted picture.

[GRAND OPEN] Comfort Double(For 2 People), Non Smoking

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for [GRAND OPEN] Superior Queen(For 2 People), Non Smoking

A hotel room with a bed, a wooden wardrobe, a desk, a lamp, and a window with curtains.

[GRAND OPEN] Superior Queen(For 2 People), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for [GRAND OPEN] Signature Family(For 2~4 People), Non Smoking

A hotel room with a bed, a desk, a chair, a sofa, and a window with curtains.

[GRAND OPEN] Signature Family(For 2~4 People), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free wired internet

View all photos for [GRAND OPEN] Deluxe Twin(For 2~3 People), Non Smoking

A hotel room with a bed, a desk, a chair, a window with curtains, and a flat-screen TV.

[GRAND OPEN] Deluxe Twin(For 2~3 People), Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet

Room

  • Sleeps 2
  • Free wired internet

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About the area

Tokyo

At Tokyu Stay Shibuya Ebisu you'll be 1.9 km (1.2 mi) from Shibuya Crossing and 2.6 km (1.6 mi) from Roppongi Hills. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and luggage storage. Plus you'll find laundry facilities and a vending machine. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. .This 4-property class Shibuya hotel is 4.4 km (2.8 mi) from Tokyo Tower and 4.6 km (2.8 mi) from Shinjuku Gyoen National Garden.

What's nearby

  • Ebisu Shrine - 2 min walk - 0.2 km
  • Shibuya Sky - 17 min walk - 1.5 km
  • Shibuya Scramble Square - 17 min walk - 1.5 km
  • Shibuya Hikarie - 19 min walk - 1.6 km
  • Shibuya Crossing - 5 min drive - 2.4 km

Getting around

  • Ebisu Station - 1 min walk
  • Naka-Meguro Station - 12 min walk
  • Tokyo (HND-Haneda) - 42 min drive

Restaurants

  • ‪ケンタッキーフライドチキン - ‬1 min walk
  • ‪カレーつけ麺専門店 しゅういち - ‬1 min walk
  • ‪渋谷餃子 - ‬1 min walk
  • ‪サンマルクカフェ - ‬1 min walk
  • ‪HUB - ‬1 min walk

About this property

Tokyu Stay Shibuya Ebisu

There's a restaurant on site. WiFi is free in public spaces. Tokyu Stay Shibuya Ebisu also features a vending machine and laundry facilities.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 77 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Smoking in designated areas
  • Dining venue
Tokyu Stay Shibuya Ebisu offers 77 accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include toilets with an electronic bidet, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,970 per person
  • A restaurant

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Spa

  • Massage

Accessibility

  • No lift
  • Thin carpet in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2970 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Frequently asked questions

Does Tokyu Stay Shibuya Ebisu serve breakfast?

Yeah, buffet breakfast is offered daily between 7:00 AM and 10:00 AM.

How much does it cost to stay at Tokyu Stay Shibuya Ebisu?

As of 17 Sept 2026, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya Ebisu on 30 Sept 2026 start from NZ$362, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Tokyu Stay Shibuya Ebisu?

No, Tokyu Stay Shibuya Ebisu does not offer an airport shuttle service.

Is there a bar or restaurant at Tokyu Stay Shibuya Ebisu?

Yep, you can grab a meal at Tokyu Stay Shibuya Ebisu's onsite restaurant.

What time are check-in & check-out at Tokyu Stay Shibuya Ebisu?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Tokyu Stay Shibuya Ebisu?

No, pets are not allowed.

Tokyu Stay Shibuya Ebisu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 82 out of 102 reviews
Rating 8 - Good. 11 out of 102 reviews
Rating 6 - Okay. 5 out of 102 reviews
Rating 4 - Poor. 4 out of 102 reviews
Rating 2 - Terrible. 0 out of 102 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kyungwook

Liked: Cleanliness, staff & service, property conditions & facilities
Having a washing machine right in the room is so convenient. The staff is also very friendly, and I’m highly satisfied with my stay.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Nice hotel to stay!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and great location for my first trip to Tokyo!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, great space with great amenities. Great for longer stays and 12 kilo laundry can be done so you are able to travel with less clothes. Fantastic place, I will definitely be back.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very , Clean , organized, comfortable and very centrally located. Ther were many restaurants, shops, bus stations, metro stations, and things to do around the hotel area. I liked the buffet breakfast and the comfy beds.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Hide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've always loved the Ebisu area of Tokyo for a couple of decades now. Now with this hotel right in the heart of it, I can live there too! It makes it so much more convenient for me, almost too convenient. All my favorite bars and restaurants in Tokyo are located within a couple of blocks of the hotel. Will certainly be back.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location within a minute to both H line and JR line. Brand new facility as of March 2026. Washer/dryer combo works fantastic. Will stay here again!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Wing Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel, although space is still tight, it is well thought out and beautifully designed. There is slight road noise coming through the windows though, so sound proofing could have been better. Overall, recommended!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

saniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. One station away from shibuya and close to station. Very clean. Staff is very sweet, also helped us with luggage transfer. Will definitely recommend.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small for two ppl, but very clean, and every square foot of space was nicely organized and useful. The shower was wonderful. Loved the welcome tea at check in and then the ice cream in the room.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

John Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Responsive and polite. Clean rooms and having a washer and dryer is convenient.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome for being the lil ole room it was
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a family of 4. Room was big, staff extremely friendly, breakfast was lovely. Across the street from the Ebisu station so very convenient to get around the city. The family room has two twin beds and a double bed pullout couch that the staff made up before we even got to the room. Blackout curtains made for a great night sleep!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel just opened in March, so it is very fresh. The rooms are super quiet. They are a little small, but normal for Tokyo. Each room has a washer/dryer unit, so you can travel light. Breakfast was great. The staff is so attentive and polite. I will return.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Hedvig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paula

This hotel was very welcoming and so clean (it just opened at the time of this review). Upon check-in we were greeted by very friendly staff and were offered tea and coffee while checking in. The room was very clean and nice. Only concern was there was no iron or steamer in the room, but I imagine you can ask the hotel to provide one at check-in. Otherwise I would highly recommend! Location is right across from Ebisu station which is one stop away from Shibuya (7 min train ride).
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here May 2026 - booked through Expedia and made reservations before the hotel officially opened in March 2026. Stayed in a comfort double with husband and room was advertised as having in-room washer/dryer but it was not the case when we arrived. However there is a small laundry room with two washer/dryer units on the third floor and we had no issues with using/never had to wait. You can also check the status of the washer/dryers from the TV in your room which is convenient. Room was extremely small and cramped for two people, but room and bathroom was brand new and felt very clean. Front desk and employees spoke English very well and were very friendly. Very close proximity to Ebisu station which was also nice. There is also no daily housekeeping (you can request for an additional fee), but we were able to get our trash emptied and towels refreshed every couple of days without an extra charge. For the price we paid I would have rather stayed a bit further away from the city for a larger room for the same price, but overall I was satisfied and felt safe (biggest priority).
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

tayvee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at Ebisu hotel, first of all the property is new renovation. The room size is standard for Japan hotel. We stay in deluxe twin which amazingly able to fit washing machine, refrigerator, microwave and food prep area + sink. Our bathroom has a bath tub and shower area The front desk staffs are very attentive. Thank you to Yuki and Royce who were able to help me translate English on the phone because I had a problem with the other hotel reservations. I am so grateful. I did not do try to hotel breakfast due to our schedule but everything look really good There is no full service housekeeping but the hotel will refresh towels and empty trash if you put the sign outside the room. But that’s all we really needed. The location is great 3 mins walk from Ebisu station, so close that we can see the station from our hotel There are some small amenities facial cleanser, face lotion, come razor disposable washcloth at the lobby area. I would definitely come back
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Nikasha Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property for my first trip to Tokyo. My family and I had an amazing stay at Tokyu Stay Shibuya Ebisu! The property is beautiful, and the Ebisu train station is only a two minute walk away. This is great since it is a part of the Yamanote line. There is an alley around the corner containing so many restaurants, bars, and even a FamilyMart. We arrived early morning the first day, and the staff were more than willing to store our luggage until it was time to check-in. When we did check-in, they were kind enough to already have our luggage waiting for us in our room. Our room came with a washer/dryer, dining area and kitchenette. They provide pajamas and slippers. They do provide laundry detergent, but I found that it might be easier to buy some laundry materials at the general store next door. The shower room was adorned with Refa products (if you know, you know.) In the lobby, there is an amenities area that is free for the guests to grab. They even left complimentary vanilla ice cream in our refrigerator that could be paired with their local beer if you were to take it down to the bar for free. The kitchenette in the room was so handy because my family and I would often grab snacks from the nearby convenience stores. I would definitely stay here again. My family was super happy with booking with Tokyu Stay.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property feels noticeably more elevated than other Tokyu Stay locations I’ve stayed at, and it shows from the moment you walk in. The hotel is fairly new, and the room finishings reflect that, dark wood accents, especially in the bathroom and shower, give it a warmth and sophistication you don’t always get at this price point. Everything was spotless, the bed was genuinely comfortable, and the AC was so effective I had to turn it off after a f to avoid freezing — a very welcome problem after a long day slogging around Tokyo in the heat. Check-in was seamless, and the welcome drink (coffee or tea) was a small but thoughtful touch that goes a long way after a long flight. But the real star here is the location. Sitting right across from Ebisu Station with quick access to Shibuya and Shinjuku, you truly could not ask for a better base. Ebisu has serious nightlife energy — every night the sidewalks fill up with people out on the town, great bars around every corner, and a 24-hour Yoshinoya steps away for when you need to refuel (get the yakiniku meal set — you’ll thank me later). Come morning, decompress with a leisurely walk through Daikanyama or make the easy 15-minute stroll to Nakameguro. This neighborhood has it all, day and night. And when you’re ready to elevate the evening, Yebisu Garden Place is just a short walk away — grab prime rib at Lawry’s, a steak at Peter Luger’s, or cap the night with live jazz at Blue Note Tokyo. The neighborhood truly has range. If you’r
Stayed 8 nights in May 2026
Verified review

4/10 Poor

Geneviève

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I’ve been to Japan 5 times and stayed in many hotels, but this was by far the most expensive and smallest room I’ve had. My friend and I booked a Superior Queen (we couldn’t afford a twin) and were disappointed. While the Shibuya location—right across from the station—is excellent, it feels like the cost went into aesthetics rather than practicality. The room has nice fixtures, a large Sony TV, a great mattress, and excellent pillows (though we couldn't get extra pillows), but it’s poorly designed for travelers. There are no proper hooks or racks for towels or clothes, and when we asked for a luggage rack, they sent someone to our room to tell us to store our suitcases under the bed. The shower had great pressure but a fully transparent door, making it impossible to use other bathroom facilities privately. Lighting was also too dim for tasks like makeup, and there was no portable mirror. Amenities were minimal: cups and a kettle were provided, but no tea or coffee unless requested—and even then, not included. Cleaning costs extra (though towels can be refreshed), which feels unreasonable at this price. The biggest issue was service. Staff were often unresponsive or overwhelmed (one time they were arguing in Japanese for about 10 minutes before acknowledging us, and we were the only customers), and most requests for basic amenities were denied. The only positive service experience was during checkout, when luggage storage was handled kindly.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel é muito bem localizado, novo, equipe muito atenciosa e carismática. Porém uma coisa que impactou negativamente a estadia foi o fato de o hotel não oferecer limpeza dos quartos (adicional pago), o que não é informado antes. Limpeza e arrumação é básico e é entendido como parte de qualquer hospedagem em todo lugar do mundo. Não somente, a limpeza dos quartos é um diferencial importante de um hotel para um airbnb e a falta dela não justifica a escolha por um hotel que na maioria das vezes é mais caro. Fui bem acomodado mas não voltaria nem recomendaria por este motivo apenas.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Yuji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔でスタッフの対応も良かったです。朝食が美味しかった〜！
Stayed 1 night in May 2026
Verified review

8/10 Good

Genaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small, but we did expect it. The shower was very nice with a rainfall shower head we always had hot water and good water pressure. The only I would improve is to put a light over hallway mirror to be able to see better when putting on makeup
Stayed 9 nights in May 2026

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