Tokyu Stay Shibuya

3.0 star property
Hotel with a rooftop terrace, near Shibuya Crossing

Photo gallery for Tokyu Stay Shibuya

Exterior
Residential Family Room (3-4 persons), Non Smoking
Interior
Room amenity
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is NZ$268
18 Aug - 19 Aug

Explore the area

View map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Shibuya Crossing
    ‪10 min walk‬
  • Tokyo Tower
    ‪4 min drive‬
  • Shinjuku Gyoen National Garden
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout curtains
  • 47 sq m
  • Sleeps 10
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout curtains
  • 47 sq m
  • Sleeps 8
  • 2 Large Twin Bunk Beds

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout curtains
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

Superior Double Room (2 persons), Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

Residential Family Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

Superior Twin Room (1person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout curtains
  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

Deluxe Twin Room (2 persons), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout curtains
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

Residential Family Room (Bunk Beds,1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout curtains
  • 47 sq m
  • Sleeps 1
  • 2 Large Twin Bunk Beds

Residential Family Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

Deluxe Twin Room (3 persons), Non Smoking

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Twin Room Non-smoking

  • Sleeps 2

Deluxe Twin Room Non-smoking

  • Sleeps 3

Residential Family Room Non-smoking(bunk Bed Up To 6 People)

  • Sleeps 6

Standard Double Room Non-smoking

  • Sleeps 2

Superior Double Room Non-smoking

  • Sleeps 2

Residential Family Room Non-smoking

  • Sleeps 4

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About the area

Tokyo

At Tokyu Stay Shibuya you'll be 0.9 km (0.6 mi) from Shibuya Crossing and 3.6 km (2.2 mi) from Mori Art Museum. Highlights at this hotel include a rooftop terrace, and in-room kitchenettes and washers/dryers. .This hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Plus you'll find dry cleaning/laundry services, multilingual staff and luggage storage. To-go breakfast is available daily between 7 AM and 10:00 AM. .Sights within a 10-minute drive of this 3-property class Shibuya hotel include Tokyo Tower and Shinjuku Gyoen National Garden.

What's nearby

  • Shibuya Crossing - 10 min walk - 0.9 km
  • Yoyogi Park - 14 min walk - 1.2 km
  • Tokyo Tower - 4 min drive - 5.2 km
  • Shinjuku Gyoen National Garden - 4 min drive - 5.8 km
  • Meiji Jingu Shrine - 5 min drive - 2.8 km

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 82 min drive

Restaurants

  • ‪うさぎ - ‬1 min walk
  • ‪ターンテーブル(Turntable) - ‬1 min walk
  • ‪大村庵 - ‬1 min walk
  • ‪Pizzeria MERI PRINCIPESSA - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel with a rooftop terrace, near Shibuya Crossing
As a guest of Tokyu Stay Shibuya, you'll find a rooftop terrace, a vending machine, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya also features dry cleaning/laundry services, a front desk safe, and a lift. A complete renovation of Tokyu Stay Shibuya was completed in August 2023.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 126 guestrooms or units
  • 10 levels
  • Built in 1999
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Lift
  • Smoking in designated areas
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and a safe. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately JPY 1320 per person
  • Cleaning/housekeeping/linen fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

What is the cancellation policy at Tokyu Stay Shibuya?

Tokyu Stay Shibuya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Shibuya?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on 18 Aug 2025 start from NZ$267.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tokyu Stay Shibuya?

The closest beach to Tokyu Stay Shibuya is Odaiba Beach Park (8.1 km).

Are there hot tubs in the rooms at Tokyu Stay Shibuya?

No, but there are deep-soaking baths in the guestrooms.

Does Tokyu Stay Shibuya serve breakfast?

Sure does, to-go breakfast is offered daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Tokyu Stay Shibuya?

No, Tokyu Stay Shibuya does not offer an airport shuttle service.

What time are check-in & check-out at Tokyu Stay Shibuya?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Tokyu Stay Shibuya?

No, only service animals are allowed.

Tokyu Stay Shibuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 1004 reviews
Rating 8 - Good. 303 out of 1004 reviews
Rating 6 - Okay. 64 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with friendly staff and close walking to shibuya station and shopping. Highly recommended.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carmel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally friendly and helpful staff. Room was spacious and well equipped with washing machine, microwave and table with two chairs. Great location - within walking distance to station and all local sights. Would definitely recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

It was an amazing stay! Cozy rooms and nice bathroom/shower. Free amenities kits came in handy and the rooms have just about everything you need from pots and pans to a single burner. Staff are super nice and attentive to your needs. Near nice restaurants and nightlife. Definitely recommend!!
Stayed 2 nights in May 2025

8/10 Good

Patricia

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
No complaints. The small kitchenette was helpful to clean baby bottles. Staff were very friendly. I would just stay closer to a train station next time
Stayed 4 nights in May 2025

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice!
Stayed 4 nights in May 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in May 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice sized rooms
Stayed 4 nights in Apr 2025

10/10 Excellent

Kourosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, comfortable and good location

Great service with friendly helpful staff. Comfortable room, good size for Japanese standards. Good amenities, clean and felt new, not out dated. Great location off the Main Street in a quiet alleyway and great choices of restaurants/bars right outside. Short walk to Shibuya scramble square , subway station and bus station from Haneda Airport.
Stayed 3 nights in May 2025

10/10 Excellent

Moana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is pretty clean, had nice staff, good bed, good shower and was quiet. It is about 15 min walk from Shibuya Station/Crossing which was not convenient when you come back from a tired whole day of sightseeing and want to go back to the Shibuya Crossing area for Dinner. Although, there are a few small restaurants around the hotel if you don't feel like going near Shibuya Crossing.
Stayed 6 nights in Apr 2025

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balanced, well thought of hotel in a great area with many gem restaurants at your footstep. Would most definitely stay there again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Robert

Stayed 4 nights in Apr 2025

6/10 Okay

Icasia Adi

Travelled with family and small children
Value for money hotel with inside washing machine and dryer which is convenient as well as induction cooktop and microwave. However the hotel location was very far from Shibuya station. Not very convenient especially when you travel with toddler in a stroller, the walk to the hotel is quite up the hill. Very limited dining available around the hotel, but there’s supermarket in front which is great for snacks and fruits. Room is also very small compare to 2 other hotel we stayed in Tokyo. We had 3 luggage, and impossible to open all 3 at once.
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

KIMBERLY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was beyond nice. Super friendly, always smiling and greeting us when we came in. Very helpful as well. I needed help with getting an iron and figuring out how to use the ac and both times the staff came up right away to help. Literally less than 5 minutes. The apartment was very cozy and having your own washer and dryer was so handy. I was able to catch up on all my laundry while out sight seeing so saved us time. They even provided detergent. The location was great too, pretty close to the subway and all the action but still far out enough that it was quiet. Would highly recommend staying here.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan

Stayed 5 nights in Apr 2025

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my favorite hotels stays while i was in tokyo. Is was on a quite street and the staff was amazing and helpful. They have a great team there.
Stayed 1 night in May 2025

8/10 Good

Sangeeta

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms
Stayed 2 nights in Apr 2025

8/10 Good

JULIE, NARANGBA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was small compared to the other hotels we stayed in whilst in toyko. It was clean but had a lingering smell of drains or damp. It was a little bit out of the way and the area around the hotel at times felt unsafe. The staff were very helpful and friendly. If staying in Shibuya again I would choose the other Shibuya stay as it's closer to the centre and the area around the hotel felt safer for family.
Stayed 2 nights in Apr 2025

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff were very helpful and spoke english. Its a good walking distance from shibuya scramble. We were very happy with our stay.
Stayed 2 nights in Apr 2025

8/10 Good

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Laura

Stayed 3 nights in Apr 2025

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and lovely staff

Well-run and super organized, friendly staff. Our room was small but this is understandable for Tokyo. Nice little balcony with a great view. The hotel is in a fantastic area within walking distance to the center of Shibuya and the legendary scramble crossing, and there are lots of great restaurants within a short walk. Tokyu Stay is around the corner from the famous fish restaurant Kaikaya which is worth a visit… but you must make advance reservations. This is a charming area and perfectly located. We loved it and prefer this Shibuya area to Shinjuku, where we have stayed in the past.
Stayed 7 nights in Apr 2025

10/10 Excellent

Matt, Las Vegas

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
very quiet area despite being right next to Shibuya
Stayed 3 nights in Apr 2025