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Tokyu Stay Shibuya

3.0 star property
Hotel with a rooftop terrace, a quick walk to Shibuya Saunas

Photo gallery for Tokyu Stay Shibuya

Exterior
Terrace/patio
Residential Family Room (3-4 persons), Non Smoking
Room amenity
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Place, Shibuya Crossing
    ‪10 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪4 min drive‬
  • Place, Tokyo Tower
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (2 persons), Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 47 sq m
  • Sleeps 8
  • 2 Large Twin Bunk Beds

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Sofa bed - single
Blackout curtains
  • 47 sq m
  • Sleeps 10
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (1person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 47 sq m
  • Sleeps 1
  • 2 Large Twin Bunk Beds

View all photos for Standard Double Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room Non-smoking

  • Sleeps 2

View all photos for Superior Double Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room Non-smoking

  • Sleeps 2

View all photos for Superior Twin Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room Non-smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room Non-smoking

  • Sleeps 3

View all photos for Residential Family Room Non-smoking（bunk Bed Up To 6 People）

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non-smoking（bunk Bed Up To 6 People）

  • Sleeps 6

View all photos for Residential Family Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non-smoking

  • Sleeps 4

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About the area

Tokyo

At Tokyu Stay Shibuya you'll be within just a 15-minute stroll of Shibuya Saunas and Shibuya Crossing. Highlights at this hotel include a rooftop terrace, and in-room kitchenettes and washers/dryers. .This hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Plus you'll find dry cleaning/laundry services, multilingual staff and luggage storage. To-go breakfast is available daily between 7 AM and 10:00 AM. .With a stay at this 3-property class Shibuya hotel, you'll be 3.6 km (2.2 mi) from Mori Art Museum and 3.8 km (2.4 mi) from Shinjuku Gyoen National Garden.

What's nearby

  • Shibuya Crossing - 10 min walk - 0.9 km
  • Yoyogi Park - 14 min walk - 1.2 km
  • Shinjuku Gyoen National Garden - 4 min drive - 5.8 km
  • Tokyo Tower - 4 min drive - 5.2 km
  • Meiji Jingu Shrine - 5 min drive - 2.8 km

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 82 min drive

Restaurants

  • ‪のんきや - ‬1 min walk
  • ‪うさぎ - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪大村庵 - ‬1 min walk
  • ‪ターンテーブル(Turntable) - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel with a rooftop terrace, a quick walk to Shibuya Saunas
As a guest of Tokyu Stay Shibuya, you'll find a rooftop terrace, a vending machine, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya also features dry cleaning/laundry services, a front desk safe, and a lift. A complete renovation of Tokyu Stay Shibuya was completed in August 2023.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 126 guestrooms or units
  • 10 levels
  • Built in 1999
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Lift
  • Smoking in designated areas
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and a safe. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

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  • Air conditioning
  • Laundry
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately JPY 1320 per person
  • Cleaning/housekeeping/linen fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

What is the cancellation policy at Tokyu Stay Shibuya?

Tokyu Stay Shibuya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Tokyu Stay Shibuya?

The closest beach to Tokyu Stay Shibuya is Odaiba Beach Park (8.1 km).

Is there a spa on site at Tokyu Stay Shibuya?

No, there is no spa at this property. Shibuya Saunas is a short 10-minute walk away.

Are there hot tubs in the rooms at Tokyu Stay Shibuya?

No, but there are deep-soaking baths in the guestrooms.

Does Tokyu Stay Shibuya serve breakfast?

Sure does, to-go breakfast is offered daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Tokyu Stay Shibuya?

No, Tokyu Stay Shibuya does not offer an airport shuttle service.

What time are check-in & check-out at Tokyu Stay Shibuya?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Tokyu Stay Shibuya?

No, only service animals are allowed.

Tokyu Stay Shibuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1006 reviews
Rating 8 - Good. 287 out of 1006 reviews
Rating 6 - Okay. 63 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 7 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with friendly staff and close walking to shibuya station and shopping. Highly recommended.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, great staff, clean and tidy
Stayed 5 nights in Jul 2025

10/10 Excellent

Steph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Quiet and neighbourhoodly but only a 15 minute walk from the thick of the action. Close proximity to a small supermarket and konbini’s. The washer dryer in the room absolutely saved us in the Tokyo humidity and having a small balcony was an absolute treat. 10/10 would stay here again.
Stayed 6 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Beverly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Carmel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally friendly and helpful staff. Room was spacious and well equipped with washing machine, microwave and table with two chairs. Great location - within walking distance to station and all local sights. Would definitely recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant choice for my wife, 8yr old son and I. Directly opposite a 24/7 convenience store, quiet residential street with loads of trendy little restaurants, short walk to the hustle and bustle of Shibuya and scramble crossing/Shibuya Station (which puts you one train stop away from Harajuku, and 3 stops to Shinjuku). Rooms spacious for Tokyo, fridge, freezer, washing machine & dryer in room (very helpful), kettle and basic cooking equipment, wifi, Netflix (login to your own account), free ground coffee machine (hot/iced) in the foyer, friendly and helpful staff - honestly it was bloody fantastic, we’ll stay again next time we’re back in Tokyo.
Stayed 5 nights in Jul 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Shinsen station, 5-6 minute, from there access to Shibuya and to all Lines. Walking distance to Shibuya station and to all the main shopping centers. What I liked the most was the rear streets to all the local markets, 7-11, restaurants and bars. For sure returning.
Stayed 8 nights in Jul 2025

10/10 Excellent

Salvador Oswaldo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Super friendly and knowledgeable.
Stayed 9 nights in Jun 2025

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Vikki, Costa Mesa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We wanted to stay near Shibuya, but in a more quiet section - this spot was perfect. There is a short 10-min walk to Shibuya Station and shopping. There is a market directly across the street and plenty of convenience stores nearby as well. Our room had its own washer/dryer (with soap!), which we needed and used almost daily with all the humidity! They had a kitchen table, sink, fridge and hot plate so that was a nice bonus. The staff was super friendly and we used the check-in screens when we arrived and left - super easy! They have free amenities in the lobby, like hairbrush, shower cap, tea bags, body sponge, and toothbrush - which came in handy for us. The soap they have in the shower was very nice as well. We would definitely stay here again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch

Best hotel stay ever.
Stayed 4 nights in Jun 2025

8/10 Good

Maria Luisa

Stayed 4 nights in Jun 2025

8/10 Good

Oktar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close proximity to Shibuya, but set back from the busy area making it a quiet and pleasant place to stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jaimie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly kind staff and warm welcome.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very friendly staff. Had a mix up with a bed which could have been my fault but hotel was very generous and took care of problem without adding any fees. Held luggage hours after checkout and np problem. Rooms and bathroom excellent. Combo washer/dryer tip: do small loads;) 12 minute walk to Shimbuya crossing.
Stayed 3 nights in Jun 2025

8/10 Good

Richa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff at reception. Hotel is in a quieter area of Shibuya, with fantastic eateries, bars and local shops close by. It was nice to be short 10-15 min walk be away from the busy touristy part of Shibuya.
Stayed 1 night in Jun 2025

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff! Great area! 10 minutes walking distance to Shibuya crossing. Would say again.
Stayed 6 nights in Jun 2025

8/10 Good

Venkat

Stayed 4 nights in Jun 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service
The staff at this hotel are so helpful and friendly. There are countless fine restaurants on the one-way street perpendicular to Tokyu Stays street. We found these restaurants to be much better and more authentic than a lot of others we tried. It is easily walkable to the Shibuya train and CBD however doesn't have much else around it other than the nice restaurants. The room was just basic but very clean.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

jenna

Stayed 7 nights in Jun 2025

6/10 Okay

Skye

Travelled with family
Small but clean room. Location was abit of a walk but a pleasant one thru cool Tokyo side streets. Staff were friendly.
Stayed 4 nights in Jun 2025

10/10 Excellent

Danian

Very comfortable and
Stayed 3 nights in Jun 2025