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Tokyu Stay Shibuya

Property class: 3

Photo gallery for Tokyu Stay Shibuya

A rooftop terrace with a wooden deck, seating area, and potted plants.
A modern, compact living space with a kitchenette, a sofa, a dining table, and a staircase.
A modern hotel room with a sofa, a dining table, two beds, a flat-screen TV, and a large window with curtains.
The exterior of Tokyo Stay hotel with a modern design, featuring a well-lit entrance, a signboard, and landscaped areas with plants.
A modern reception area with a counter, seating, and a coffee machine.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
  • 24/7 front desk
The current price is NZ$490
4 Nov - 5 Nov

Explore the area

View map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Place, Cerulean Tower
    ‪6 min walk‬
  • Place, Shibuya 109 Building
    ‪8 min walk‬
  • Place, Shibuya Crossing
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

View all photos for Standard Double Room (2 persons), Non Smoking

A modern hotel room with a large bed, a wooden headboard, a flat-screen TV, a small table with glasses, and a grey textured wall.

Standard Double Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(40 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Double Room (2 persons), Non Smoking

A modern hotel room with a large bed, a desk, a chair, and a small table.

Superior Double Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Twin Room (2 persons), Non Smoking

A hotel room with a large bed, a desk, a chair, and a television.

Superior Twin Room (2 persons), Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Twin Room (2 persons), Non Smoking

A modern hotel room with a large bed, a bedside table, a mirror, and a wardrobe.

Deluxe Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Residential Family Room (2 persons), Non Smoking

A modern hotel room with two beds, a flat-screen TV, a dining table, and a large window with curtains.

Residential Family Room (2 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Twin Room (3 persons), Non Smoking

A modern hotel room with a large bed, a bedside table, a mirror, and a wardrobe.

Deluxe Twin Room (3 persons), Non Smoking

9.4 out of 10
Exceptional
(28 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free wired internet

View all photos for Residential Family Room (3-4 persons), Non Smoking

A modern hotel room with two beds, a flat-screen TV, a dining table, and a large window with curtains.

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free wired internet

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

A modern hotel room with a bunk bed, a desk, and a seating area.

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Bunk Beds
  • Free wired internet

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

A modern hotel room with a bunk bed, a desk, and a seating area.

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Bunk Beds and 2 Single Sofa Beds
  • Free wired internet

View all photos for Deluxe Twin Room (1 person), Non Smoking

A modern hotel room with a large bed, a bedside table, a mirror, and a wardrobe.

Deluxe Twin Room (1 person), Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free wired internet

View all photos for Superior Double Room (1 person), Non Smoking

A modern hotel room with a large bed, a desk, a chair, and a small table.

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Double Room (1 Person), Non Smoking

A modern hotel room with a large bed, a wooden headboard, a flat-screen TV, a small table with glasses, and a grey textured wall.

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Twin Room (1person), Non Smoking

A hotel room with a large bed, a desk, a chair, and a television.

Superior Twin Room (1person), Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free wired internet

View all photos for Residential Family Room (1 person), Non Smoking

A modern hotel room with two beds, a flat-screen TV, a dining table, and a large window with curtains.

Residential Family Room (1 person), Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free wired internet

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

A modern hotel room with a bunk bed, a desk, and a seating area.

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Single Bunk Beds
  • Free wired internet

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About the area

Tokyo

At Tokyu Stay Shibuya you'll be within just a 15-minute stroll of Shibuya Saunas and Shibuya Crossing. Highlights at this hotel include a rooftop terrace, and in-room kitchenettes and washers/dryers. .This hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Plus you'll find dry cleaning/laundry services, multilingual staff and luggage storage. To-go breakfast is available daily between 7 AM and 10:00 AM. .With a stay at this 3-property class Shibuya hotel, you'll be 3.6 km (2.2 mi) from Mori Art Museum and 3.8 km (2.4 mi) from Shinjuku Gyoen National Garden.

What's nearby

  • Love Hotel Hill - 5 min walk - 0.4 km
  • Cerulean Tower - 6 min walk - 0.5 km
  • Shibuya 109 Building - 8 min walk - 0.7 km
  • Shibuya Crossing - 10 min walk - 0.9 km
  • Shibuya Sky - 12 min walk - 1.0 km

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Tokyo (HND-Haneda) - 45 min drive

Restaurants

  • ‪神泉ホルモン 三百屋 - ‬1 min walk
  • ‪モスバーガー - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪はんさむ - ‬1 min walk
  • ‪みさわ - ‬2 min walk

About this property

Tokyu Stay Shibuya

As a guest of Tokyu Stay Shibuya, you'll find a rooftop terrace, a vending machine, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya also features dry cleaning/laundry services, a front desk safe, and a lift. A complete renovation of Tokyu Stay Shibuya was completed in August 2023.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 126 guestrooms or units
  • 10 levels
  • Built in 1999
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Lift
  • Smoking in designated areas
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and a safe. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

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Tokyu Stay Shibuya Shin-minamiguchi
Shibuya
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
4.5 out of 5, Wonderful, 1,184 reviews
The price is NZ$394
25 Nov - 26 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily on-the-go breakfast available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately JPY 1320 per person
  • Cleaning/housekeeping/linen fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

What is the cancellation policy at Tokyu Stay Shibuya?

Tokyu Stay Shibuya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Shibuya?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on 4 Nov 2026 start from NZ$490, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Tokyu Stay Shibuya?

No, there is no spa at this property. Shibuya Saunas is a short 10-minute walk away.

Are there hot tubs in the rooms at Tokyu Stay Shibuya?

No, but there are deep-soaking baths in the guestrooms.

Does Tokyu Stay Shibuya serve breakfast?

Sure does, to-go breakfast is offered daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Tokyu Stay Shibuya?

No, Tokyu Stay Shibuya does not offer an airport shuttle service.

What time are check-in & check-out at Tokyu Stay Shibuya?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Tokyu Stay Shibuya?

No, only service animals are allowed.

Tokyu Stay Shibuya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1034 reviews
Rating 8 - Good. 193 out of 1034 reviews
Rating 6 - Okay. 50 out of 1034 reviews
Rating 4 - Poor. 15 out of 1034 reviews
Rating 2 - Terrible. 7 out of 1034 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel 3 times and each time has been wonderful.
Stayed 13 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! The staff were so friendly and it was pretty spacious for Tokyo!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, loved there was a washing machine in the room, staff were super friendly
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to lots of restaurants, train station and a supermarket opposite hotel.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel - close to food and shopping - very clean and cozy - like the that it had a washing machine/ dryer
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room amazing location right
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, useful interior and extremely friendly staff. Enjoy the house cafe in the mornings.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our three nights as the hotel was in a quiet neighborhood. A market and several tea are near by. We recommend this hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was maintained well and clean and the staff was nice.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel perfectly located near shibuya crossing! Tons of parking nearby and amazing staff!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet hotel near train station. Super helpful staff
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to Shibuya crossing
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, clean room with washing machine.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so clean staff was friendly.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great position but extremely confined room, births best for 3 adults, perfect for 2 or 2 plus a child!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is perfect walking distance to many restaurants. Room was clean & it was also a very great size. Having the washer/dryer in the room was very convenient for our trip. We would highly recommend staying here.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great spot!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ! Great staff
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple comfortable hotel just off Urashibuya street in a cute quiet area close to Shibuya but away from the noise and craziness
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome amenities and helpful staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very nice staff, walking distance.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size and really clean, the staff is friendly and helpful 💕
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay and accommodations - the hallway on our floor was a bit warm, but everywhere else inside the hotel was fine - would stay again for location convenience in Shibuya
Stayed 3 nights in Jun 2026

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