Tokyu Stay Shibuya

3.0 star property
Hotel with a rooftop terrace, near Shibuya Crossing

Photo gallery for Tokyu Stay Shibuya

Exterior
Terrace/patio
Room amenity
Residential Family Room (3-4 persons), Non Smoking
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is NZ$278
7 July - 8 July

Explore the area

Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Shibuya Crossing
    ‪10 min walk‬
  • Tokyo Tower
    ‪4 min drive‬
  • Shinjuku Gyoen National Garden
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Sofa bed
  • 47 sq m
  • Sleeps 10
  • 2 Large Single Bunk Beds and 2 Single Sofa Beds

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 47 sq m
  • Sleeps 8
  • 2 Large Single Bunk Beds

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

Superior Double Room (2 persons), Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

Residential Family Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 1
  • 2 Single Beds

Superior Twin Room (1person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 23 sq m
  • Sleeps 1
  • 2 Single Beds

Deluxe Twin Room (2 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Single Sofa Beds

Residential Family Room (Bunk Beds,1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 47 sq m
  • Sleeps 1
  • 2 Large Single Bunk Beds

Residential Family Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 1
  • 2 Single Beds

Deluxe Twin Room (3 persons), Non Smoking

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Superior Twin Room Non-smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room Non-smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Residential Family Room Non-smoking(bunk Bed Up To 6 People)

  • Sleeps 6
  • 2 Single Sofa Beds and 2 Single Bunk Beds

Standard Double Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Double Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

Residential Family Room Non-smoking

  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

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About the area

Tokyo

At Tokyu Stay Shibuya you'll be 0.9 km (0.6 mi) from Shibuya Crossing and 3.6 km (2.2 mi) from Mori Art Museum. Highlights at this hotel include a rooftop terrace, and in-room kitchenettes and washers/dryers. .This hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Plus you'll find dry cleaning/laundry services, multilingual staff and luggage storage. To-go breakfast is available daily between 7 AM and 10:00 AM. .Sights within a 10-minute drive of this 3-property class Shibuya hotel include Tokyo Tower and Shinjuku Gyoen National Garden.

What's nearby

  • Shibuya Crossing - 10 min walk - 0.9 km
  • Yoyogi Park - 14 min walk - 1.2 km
  • Tokyo Tower - 4 min drive - 5.2 km
  • Shinjuku Gyoen National Garden - 4 min drive - 5.8 km
  • Meiji Jingu Shrine - 5 min drive - 2.8 km

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 82 min drive

Restaurants

  • ‪モリバコーヒー 渋谷円山町店 - ‬1 min walk
  • ‪うさぎ - ‬1 min walk
  • ‪ターンテーブル - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪スパイスガーデン 渋谷店 - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel with a rooftop terrace, near Shibuya Crossing
As a guest of Tokyu Stay Shibuya, you'll find a rooftop terrace, a vending machine, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya also features dry cleaning/laundry services, a front desk safe, and a lift. A complete renovation of Tokyu Stay Shibuya was completed in August 2023.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 126 guestrooms or units
  • 10 levels
  • Built in 1999
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Lift
  • Smoking in designated areas
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and a safe. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately JPY 1320 per person
  • Cleaning/housekeeping/linen fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

What is the cancellation policy at Tokyu Stay Shibuya?

Tokyu Stay Shibuya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Shibuya?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on 7 Jul 2025 start from NZ$278.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tokyu Stay Shibuya?

The closest beach to Tokyu Stay Shibuya is Odaiba Beach Park (8.1 km).

Are there hot tubs in the rooms at Tokyu Stay Shibuya?

No, but there are deep-soaking baths in the guestrooms.

Does Tokyu Stay Shibuya serve breakfast?

Sure does, to-go breakfast is offered daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Tokyu Stay Shibuya?

No, Tokyu Stay Shibuya does not offer an airport shuttle service.

What time are check-in & check-out at Tokyu Stay Shibuya?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Tokyu Stay Shibuya?

No, only service animals are allowed.

Tokyu Stay Shibuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 1008 reviews
Rating 8 - Good. 319 out of 1008 reviews
Rating 6 - Okay. 70 out of 1008 reviews
Rating 4 - Poor. 21 out of 1008 reviews
Rating 2 - Terrible. 9 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
We loved that there was a grocery store just steps away that is open 24 hours but the rooms for a family of 4 are pricey
Stayed 1 night in Mar 2025

10/10 Excellent

Janette

Travelled with family
Liked: Amenities
The front desk staff was wonderful! They were very helpful and made checking in and out very easy. They did a great job helping us transfer our luggage. The rooms were big snd comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group had a wonderful stay at this hotel. The standout feature was its close proximity to Shibuya Station, allowing us to maximize our time and experience all that Tokyo has to offer. Highly recommend!
Stayed 13 nights in Mar 2025

10/10 Excellent

ankit

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great landing spot for our family. Good size for Tokyo. Staff was very friendly. Shower was amazing and I wish they sold the products they have in them. No need to bring shampoo/conditioner/hair dryer. The breakfast was not what I expected — basically choice of 4 frozen pastries and some instant soups that you warm in your room. Pastries were good. You might not want to pay for the breakfast ahead of time but just buy once there is you want to try it. There is free coffee downstairs. Comfortable beds. Location was great because close to Shibuya Scramble, but quiet. I would definitely stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Abhijeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the room included a washer dryer for someone who packs light. Staff was friendly and the hotel also had a nice Photo Booth downstairs with Kimonos and other props
Stayed 3 nights in Mar 2025

6/10 Okay

Olivia

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 5 nights in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Tokyu Stay Shibuya! It was about a 5-10 minute walk from most things like the train station but it was in a quiet area. The room was clean and quiet.
Stayed 5 nights in Mar 2025

10/10 Excellent

Deborah Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easily accessible for someone who uses crutches. In a good location with plenty of shops, restaurants and coffee shops around.
Stayed 12 nights in Mar 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice to have laundry in the room. Staff are really great with fantastic service and very helpful!
Stayed 4 nights in Mar 2025

10/10 Excellent

randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great property. We walked in and were greeted by the very friendly staff, they checked us in which made that very easy. The room was very nice and clean, with a nice little kitchen area and a nice bathroom. 7/11 very close by, and also walking distance to shibuya crossing and everything it has to offer nearby.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet and just what we were after. Set away from the busy area and perfectly walkable to the station. Close to a street of upmarket restaurants. Would stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, in a great location- if you want to be near cool restaurants, music venues, bars, shops and other fun areas! Shibuya station is so close, so very convenient. The level of cleanliness in Tokyo I feel is unmatched worldwide and this hotel met my expectations! Really enjoyed our stay and would recommend and return in the future.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jia Xuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely welcoming and convenient. 10 mins walk to shibuya crossing and many shopping and restaurants.
Stayed 3 nights in Feb 2025

8/10 Good

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how the supermarket across the street from the hotel was open 24hrs.
Stayed 1 night in Feb 2025

8/10 Good

Ana Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Clean hotel!!
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

4/10 Poor

Maddi

Stayed 3 nights in Feb 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Rose Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is okay. They have washer and dryer which is a plus. Good price hotel that is located near Shibuya, just like 15 minutes.
Stayed 8 nights in Jan 2025