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Ueno First City Hotel

3.5 star property

Photo gallery for Ueno First City Hotel

A hotel entrance with a modern design, a staircase leading to the lobby, and a glass facade.
A modern hotel lobby with wooden paneling, a reception desk, and two pieces of wall art.
Reception
Japanese Style Room, Non Smoking
A hotel room with a bed, a bedside telephone, a coat hook, and a shoe rack.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
The current price is NZ$140
26 Aug - 27 Aug

Explore the area

View map
1-14-8 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Place, Ameyoko Shopping District
    ‪5 min walk‬
  • Place, Ueno Park
    ‪6 min walk‬
  • Place, Ueno Zoo
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

View all photos for Superior Twin Room Non-smoking (Bed Style)

A hotel room with a bed, a green chair, a desk, and a wall-mounted light.

Superior Twin Room Non-smoking (Bed Style)

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Standard Twin Room with Bathroom and Toilet

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Double Bed, Non Smoking, Refrigerator

Basic Double Room, 1 Double Bed, Non Smoking, Refrigerator

Basic Double Room, 1 Double Bed, Non Smoking, Refrigerator

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Twin Room, 2 Single Beds, Non Smoking, Refrigerator

A hotel room with two beds, a large window with curtains, a wall-mounted TV, and a framed picture with the word "Love".

Basic Twin Room, 2 Single Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Room, 1 Semi Double Bed, Non Smoking, Refrigerator

A hotel room with a bed, a desk, and two windows with curtains.

Basic Room, 1 Semi Double Bed, Non Smoking, Refrigerator

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking, Refrigerator

A hotel room with a bed, a flat-screen TV mounted on the wall, a window with sheer curtains, and a wall-mounted light.

Standard Single Room, 1 Large Single Bed, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Futons
  • Free Wi-Fi

View all photos for Semi Double Room

Premium bedding, down duvets, desk, blackout curtains

Semi Double Room

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About the area

Tokyo

At Ueno First City Hotel you'll be within just a 10-minute stroll of Yushima Tenman-gu Shrine and Kyu Iwasaki-tei Gardens. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, hushimi, is open for breakfast. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 7 AM and 9 AM. .Places within a 15-minute walk of this 3.5-property class Ueno hotel include Kanda Shrine and Ueno Zoo.

What's nearby

  • Ameyoko Shopping District - 5 min walk - 0.4 km
  • Kanda Shrine - 6 min walk - 0.6 km
  • Ueno Park - 6 min walk - 0.6 km
  • University of Tokyo - 8 min walk - 0.7 km
  • Ueno Zoo - 9 min walk - 0.8 km

Getting around

  • Yushima Station - 3 min walk
  • Okachimachi Station - 5 min walk
  • Tokyo (NRT-Narita Intl.) - 76 min drive

Restaurants

  • ‪四川担担麺 阿吽 - ‬1 min walk
  • ‪たん清 湯島天神下店 - ‬1 min walk
  • ‪こんごう庵 - ‬1 min walk
  • ‪蕎麦酒場 角ヤ 湯島天神 - ‬1 min walk
  • ‪ひよこ家 - ‬1 min walk

About this property

Ueno First City Hotel

Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Ueno First City Hotel also features a vending machine, coffee/tea in common area, and laundry facilities.

This 3.5-star Tokyo hotel is smoke free.

  • 77 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Dining venue
Ueno First City Hotel offers 77 accommodations with coffee/tea makers and complimentary slippers. Beds feature down duvets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

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Property entrance
Hotel Sardonyx Ueno
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 9 AM for a fee: JPY 1,400 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • hushimi

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 2500
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 2500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 1400 per person
  • Early check-in fee: JPY 2500 (subject to availability)
  • Late check-out fee: JPY 2500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

First City Hotel
Ueno First City
Ueno First City Hotel
Ueno First City Hotel Tokyo, Japan
Ueno First City Taito
Hotel Ueno First City
Ueno First City Hotel Tokyo
Japan
Hotel Ueno First City
Ueno First City Taito
Ueno First City Hotel Tokyo
Ueno First City Hotel Hotel
Ueno First City Hotel Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Ueno First City Hotel?

Ueno First City Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ueno First City Hotel?

As of 31 Jul 2026, prices found for a 1-night stay for 2 adults at Ueno First City Hotel on 26 Aug 2026 start from NZ$140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there hot tubs in the rooms at Ueno First City Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Ueno First City Hotel serve breakfast?

Yep, cooked-to-order brekkie is on offer daily between 7 AM and 9 AM.

Is there a free airport shuttle available at Ueno First City Hotel?

No, Ueno First City Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Ueno First City Hotel?

Yep, you can grab a meal at Ueno First City Hotel's onsite restaurant.

What time are check-in & check-out at Ueno First City Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Ueno First City Hotel?

No, only service animals are allowed.

Ueno First City Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 108 out of 418 reviews
Rating 8 - Good. 199 out of 418 reviews
Rating 6 - Okay. 87 out of 418 reviews
Rating 4 - Poor. 17 out of 418 reviews
Rating 2 - Terrible. 7 out of 418 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

david

Liked: Cleanliness, staff & service, amenities
Very clean room & staff was nice & friendly really helpful in a good location easy to find
Stayed 1 night in Feb 2026
Verified review

8/10 Good

david

Liked: Cleanliness, staff & service, amenities
The room was ok great location & staff was absolutely brilliant
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Wai Ho Elinor

Liked: Cleanliness, staff & service, property conditions & facilities
Easy excess to transport
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Karel

Liked: Staff & service, amenities, property conditions & facilities
Practical option
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
the building is older, and on the last 36 hours of our trip they where doing heavy work inside the room and that woke us up at a time i would consider kinda early. it is a no frills hotel so dont expect western amount of aminenities like a pool, but the staff is friendly and helpful. They do have a coin laundry which makes it nice when planning a trip meaning you can pack lite and wash as you go. Also the property is close to pubs so if your a night owl amd want to get a taste of local night life its an ideal location. and it is walking distance to akihabara. Overall i would give it a 5/5 rating, barring the minor problem at the end.
Stayed 13 nights in Jun 2025
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
地理位置優越，多地鐵站出入口，晚上不夜城，夜宵很方便，職員登記也很快捷，女士入住有洗護套裝。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

アキノリ

Liked: Cleanliness, staff & service
コストパフォーマンスが高くて良かったです。
Stayed 2 nights in Nov 2024
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
和室(畳)ではなく、空きスペースを個室化し、狭くてベッドが置けないから?布団が敷いてあるだけの部屋でした。加湿空気清浄機の水タンクは黒カビがびっしりで使う気になりませんでした。部屋自体の清潔感も今ひとつ。ただ、設備や備品は他の部屋と同じで不満はありません。 総合的に、他の普通の部屋より1泊あたり1000円くらい安いだけだったのでコスパは良くないです。
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

かずたか

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
内装も新しくこの価格でこの広さなら 大満足です！
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が綺麗で良かったです。初日のバスローブのボタンがなくて前が閉じなくてびっくりでしたが笑 自販機は各階にあるとありがたいですね。
Stayed 3 nights in Mar 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋の清潔さやスタッフの対応の良さがとても良かった。
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Worawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 5 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お薦めです！

湯島駅から直ぐ。 フロントの対応も気持ち良かったです。 アメニティも沢山ありますが、目の前で出されるので、もう少しゆっくり選びたいかと。 お部屋はお掃除は行き届いていて綺麗ですが、古さは分かります。 タオル等々使い込んだ感じです。 廊下の声は聞こえます。 １人でゆったりするには十分です。 値段も手頃なので、リピしたいホテルです。
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Daily room cleaning kept my stay feeling fresh. Laundry, vending machines, etc. were all on site at the hotel.
Stayed 6 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

便利

立地がよく、部屋も加湿空気清浄機やウォシュレットなど、必要なものは揃っています。追加料金でのレイトチェックアウト13時までのプランがとても使いやすく、また利用させていただきたいです。
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
アメニティ取り放題やフロントの方の ドームまでの詳しい道案内や サービス満点で初めて泊まったけど満足です♪ また次回もコチラにします(*^^*)
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Monomonlite

Liked: Staff & service, property conditions & facilities
Nice location. But, quite small room for semi double type.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
มีร่มให้ยืมใช้ ห้องสะอาดเรียบร้อย แต่เล็กไปหน่อย สไตล์ญี่ปุ่นในเมืองห้องจะเล็ก
Stayed 6 nights in Dec 2019
Verified review

10/10 Excellent

Yuk Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

理想住宿

位置佳，非常整潔,房間比想像中大,可以打開兩個行李，性價比高,下次也會選擇入住。
Stayed 5 nights in Dec 2019
Verified review

10/10 Excellent

W.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Service ^^ See You Next Time 毎回 , 良いサービス ( ◜‿◝ )♡ いつもありがとうございました
Stayed 5 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
เดินทางไปมาสะดวกใกล้สถานีรถไฟฟ้าและอยู่ใกล้สถานที่ Shopping และร้านอาหารหลายร้านให้เลือกแบบจุใจ ถ้าใครพึ่งมาจากสถานีรถไฟฟ้าสนามบินนาริตะจะไปโรงแรมถ้าไม่อยากลากกระเป๋าก็สามารถเรียก Taxi ไปโรงแรมเพียง 1000 เยนเท่านั้น เพราะโรงแรมตั้งอยู้ใจกลางถนน Ueno โดยรวมถือว่าเป็นโรงแรมดีมากๆ
Stayed 7 nights in Nov 2019
Verified review

10/10 Excellent

Naisui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全館禁煙なのでタバコの臭いに悩まされることなく快適でした。女性用のアメニティも充実していて助かりました。素泊まりだったので部屋の広さも十分でした。 クローゼットが小さいのでコート掛け等のフックがあると、脱いだ服や濡れたタオルをかけたり便利かなと思います。
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good value

Location was pretty good, about 3 blocks from :JR station Okachimachi, one or two blocks from 3 different Subway lines so easy to get around from here. Room was pretty good, as was internet, although did have some problems staying connected,but was fast enough when hooked up.. Only real complaint was coffee and breakfast at the hotel not available till 8am. We had to run across the street every morning to get coffee at the Family Mart. At least it was close. Sun comes up at arround 6 am (late October) so don't get the breakfast if you want an early start.Only other minor complaint is they use regular keys and want you to give them the key when you leave and show them a piece of paper when you return. With 2 people this can be problematic if you go different ways and you're not sure who will return first.
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Aura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near a lot of restaurants, shopping and the subway! Great value
Stayed 7 nights in Oct 2019
Verified review

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
特になし。コストパフォーマンスはいまいち。
Stayed 1 night in Oct 2019