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4.3 out of 5

"Staff at reception was helpful and made checking in easy. The room had dirty used tissues under the bed and couch. Also one of the cleaners looked off ... " More

By a verified traveller on Sun 07 Apr 2024

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Hotel Description

Property Vine - Kensington at Central puts you in the heart of Townsville, within a 20-minute stroll of Castle Hill and Townsville 400 Racetrack Start / Finish line. Highlights at this hotel include 3 restaurants, an outdoor swimming pool, and free self parking.

This smoke-free hotel offers free WiFi in public areas, barbecue grills, and free newspapers in the lobby. Additionally, you'll find a coffee shop/cafe and laundry facilities.

Attractions within a 30-minute walk of this 4-star Townsville hotel include Queensland Country Bank Stadium and Magnetic Island Ferry Terminal.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$126* Per night/room 2 Jun. - 3 Jun.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Property Vine - Kensington at Central ratings based on 538 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Property Vine - Kensington at Central

Everyone (328) Couples (133) Business (4) Family (63)
3 out of 5
Staff at reception was helpful and made checking in easy. The room had dirty used tissues under the bed and couch. Also one of the cleaners looked off chops. Pool a little dirty and could do with a scoop to clean out leaves and stuff. Location good as

Posted by on 7 Apr. 2024

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4 out of 5

Posted by on 24 Feb. 2024

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3 out of 5
Customer service attendant upon check in was rude and made check in more difficult. Pool was murky and needed to be filled. Master bedroom shower was stuck on cold temperature. Location was great with great views, bedding was very comfortable. Master bedroom aircon was noisey, on the day of our departure the gate fob stopped working so we had to use the public parking and load the the car upon departure out the front. OVERALL WE HAD A NICE STAY JUST MUCH ROOM FOR IMPROVEMENT STARTING WITH BETTER CUSTOMER SERVICE UPON ARRIVAL.

Posted by on 18 Feb. 2024

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2 out of 5
I booked a standard room and got just that, the aircon obviously has seen better days as I spent my stay sweating. The aircon struggled to blow any cold air and made a loud rattle as the wall unit nearly shook itself off the wall. The bed was not made properly, with two sheets wrapped around a doona that was stained. I went to make a cup of coffee the next morning and found the mugs were still filthy from previous guests. DO NOT STAY HERE.

Posted by on 11 Feb. 2024

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2 out of 5
Cons: 1st room we got was extremely grubby, floors all had major stains over them, smell was pretty bad, had to go and request another room. 2nd room was a bit better however still had stains on carpet and Mould throughout bathrooms. a lot of Dust throughout rooms and light did not work in one of the bedrooms. Pros: Close to where we needed to be, cars locked away off street.

Posted by on 7 Jan. 2024

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3 out of 5
Loved the are found the two doors being together for A,B room very noisy whit next door coming and going milk in fridge would have been nice no where close to buy any

Posted by on 10 Dec. 2023

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4 out of 5
Great location and young guy running it was super friendly and helpful

Posted by on 28 Nov. 2023

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1 out of 5
Didn’t get to stay

Posted by on 11 Nov. 2023

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5 out of 5

Posted by on 11 Nov. 2023

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5 out of 5
Great value for money... Friendly and very helpful staff members much appreciated

Posted by on 5 Nov. 2023

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About the Property Vine - Kensington at Central

Location 1-3 Kingsway Place, Townsville, QLD 4810

Property Features

There are 3 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. An outdoor pool, barbecue grills, and tour/ticket assistance are also featured at Property Vine - Kensington at Central. Self parking is free. This 4-star Townsville hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Built in 2012
  • Poolside lounge chairs
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Townsville Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Property Vine - Kensington at Central offers 39 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries. This Townsville hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Property Vine - Kensington at Central has 3 restaurants on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
The check-in location differs from the property location. Check-in location: [4 Kingsway Place]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
The check-in location differs from the property location. To check in, guests will need to go to 4 Kingsway Place
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Central Kensington Apartments Vivo Apartment Townsville
  • Q Resorts Kensington Apartment
  • Q Resorts Kensington Apartment Townsville
  • Q Resorts Kensington Townsville
  • Central Kensington Apartments Apartment Townsville
  • Central Kensington Apartments Apartment
  • Central Kensington Apartments Townsville
  • Central Kensington Apartments
  • Central Kensington Apartments Vivo Apartment
  • Central Kensington Apartments Vivo Townsville
  • Central Kensington Apartments Vivo
  • Central Kensington s Vivo
  • Vine Kensington At Central
  • Property Vine Kensington at Central
  • Direct Hotels – Kensington at Central
  • Property Vine - Kensington at Central Hotel
  • Property Vine - Kensington at Central Townsville
  • Property Vine - Kensington at Central Hotel Townsville

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 3-device limit.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.