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Allure Hotel & Apartments

4.5 star property

Photo gallery for Allure Hotel & Apartments

Balcony
Desk, laptop workspace, blackout curtains, soundproofing
Reception hall
Balcony
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$168
includes taxes & fees
20 Apr - 21 Apr

Explore the area

View map
Cnr Morehead St and McIlwraith St, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪2 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪8 min walk‬
  • Place, The Strand Beach
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

View all photos for Studio King

Studio King

Studio King

7.8 out of 10
Good
(38 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Apartment

TV, iPod dock

2 Bedroom Apartment

8.0 out of 10
Very good
(22 reviews)
  • Marina view
  • 99 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

View all photos for 3 Bedroom Apartment

TV, iPod dock

3 Bedroom Apartment

9.0 out of 10
Wonderful
(4 reviews)
  • Marina view
  • 127 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Studio Twin

Studio Twin

Studio Twin

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Townsville

A luxury stay in the heart of Townsville awaits you at Allure Hotel & Apartments. Within steps you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery within a 15-minute stroll. Highlights at this hotel include an outdoor swimming pool, free self-parking and a conference centre. .Enjoy the gym and pool loungers. A meeting room, conference space, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of limited parking. .Sights within a 20-minute walk of this 4.5-property class South Townsville hotel include Queensland Country Bank Stadium and Museum of Tropical Queensland.

What's nearby

  • Maritime Museum of Townsville - 2 min walk - 0.2 km
  • Magnetic Island Ferry Terminal - 8 min walk - 0.7 km
  • The Strand Beach - 13 min walk - 1.1 km
  • Townsville Entertainment & Convention Centre - 13 min walk - 1.1 km
  • Queensland Country Bank Stadium - 16 min walk - 1.4 km

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 17 min drive

Restaurants

  • ‪Pedlar Project - ‬11 min walk
  • ‪Commonwealth Hotel - ‬10 min walk
  • ‪Padoka Cafe - ‬2 min walk
  • ‪Grill'd - ‬7 min walk
  • ‪Rock Paper Scissors the Strand - ‬2 min drive

About this property

Allure Hotel & Apartments

Allure Hotel & Apartments offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the luxury Allure Hotel & Apartments. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Townsville hotel is smoke free.

  • 45 guestrooms or units
  • 8 levels
  • Built in 2014
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
Allure Hotel & Apartments offers 45 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email with special check-in instructions and lockbox information prior to arrival; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Allure Hotel Apartments South Townsville
Allure Hotel Apartments
Allure South Townsville
Allure & Apartments Townsville
Allure Hotel & Apartments Hotel
Allure Hotel & Apartments South Townsville
Allure Hotel & Apartments Hotel South Townsville

Frequently asked questions

What is the cancellation policy at Allure Hotel & Apartments?

Allure Hotel & Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Allure Hotel & Apartments?

As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at Allure Hotel & Apartments on 20 Apr 2026 start from NZ$168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Allure Hotel & Apartments?

Yep, Allure Hotel & Apartments has a free self car park. Onsite parking is limited.

Are there any beaches close to Allure Hotel & Apartments?

The closest beach to Allure Hotel & Apartments is The Strand Beach (1.9 km).

Does Allure Hotel & Apartments have a pool?

Allure Hotel & Apartments has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 7:00 PM.

Is there a free airport shuttle available at Allure Hotel & Apartments?

No, Allure Hotel & Apartments does not offer an airport shuttle service.

What time are check-in & check-out at Allure Hotel & Apartments?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Allure Hotel & Apartments?

No, only service animals are allowed.

Allure Hotel & Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 358 out of 769 reviews
Rating 8 - Good. 261 out of 769 reviews
Rating 6 - Okay. 90 out of 769 reviews
Rating 4 - Poor. 30 out of 769 reviews
Rating 2 - Terrible. 30 out of 769 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Mandeep

Disliked: Cleanliness, amenities, property conditions & facilities
Very small room
Stayed 2 nights in Feb 2026

2/10 Terrible

Eve Lucille

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, staff wasn't helpful, i could not stay there, i had to found somewhere else to stay, the staff said i would get a refund and still haven't got the refund
Stayed 7 nights in Dec 2025

8/10 Good

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
For what I paid, I was quite happy. My room was clean and tidy. No issues. The hardest thing was accessing reception as you could not get in without a key as reception is located inside the building. I had to call and stand out the front for 5 to 7 minutes waiting to be let in. The small café inside very basic but breakfast was good good coffee.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, property conditions & facilities
Room Good Clean, Mark at front desk called me to say front desk closes at 4pm, as I was arriving at 5pm he stayed back to give me my key 🙂
Stayed 1 night in Dec 2025

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 10 nights in Nov 2025

6/10 Okay

Ben

Stayed 2 nights in Dec 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, amenities
Was given a twin room when we booked a king room. Gym was open ridiculous hours of 9am-5pm which was useless for us apart from one occasion Says laundry facilities on site but apparently not for one bed apartments which we weren’t told and was falsely advertised Had to request towels every day, why don’t you just replace them, everyone needs to wash daily? Pool closes one day for ‘maintenance’ Stay elsewhere so you get what you pay for
Stayed 4 nights in Nov 2025

8/10 Good

Raechelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Caitlyn

Liked: Cleanliness, amenities, property conditions & facilities
Room was tidy, I had after hours check in and everything was as explained which made it super easy. The only downside was the room had no balcony but when booking all images appeared to show rooms with one so that was a little disappointing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Haili

Liked: Cleanliness, property conditions & facilities
Great city and great staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Keara

Liked: Cleanliness, staff & service, amenities
Clean room very quite
Stayed 3 nights in Nov 2025

6/10 Okay

Dennielle, Mount Isa

Travelled with family
Disliked: Amenities
The staff were wonderful and very accommodating throughout our stay, which we truly appreciated. However, considering the price we paid for the room, the overall condition was quite underwhelming.There were several maintenance and safety concerns that impacted our experience. The living room walls had visible putty patches that had not been sanded or properly finished. The couch was in poor condition, with springs protruding through the cushions, which resulted in my child being injured while laying on it. Additionally, the light switches were pushed in and require repair, and the fridge light was not functioning, making visibility in the kitchen difficult, particularly at night.We also found the kitchen lacked adequate utensils and cooking equipment, which limited our ability to prepare meals comfortably. Most concerning was the main air conditioning unit, which had visible mould and had affected our health, as all of us became unwell during our stay.While we appreciate the excellent service provided by the staff, these issues significantly detracted from the overall comfort and value of the accommodation and should be addressed as a matter
Stayed 8 nights in Nov 2025

2/10 Terrible

Julie

Travelled with partner
Liked: Cleanliness
We stayed for two nights with no hot water. Reception said they would send a maintenance man to fix it. He never arrived. We went to Reception again after waiting hours for help and it was closed. The next morning Reception still closed. No hot shower for us day number two. I complained by email after checking out, only to be told we didn’t put the tap on to hot. My husband is a plumber! No recompense at all but they did offer a 15% discount on my next booking. No way!
Stayed 2 nights in Nov 2025

8/10 Good

Tara

Stayed 1 night in Nov 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fully equipped apartment Very spacious Great location Lovely view from balcony
Stayed 3 nights in Nov 2025

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was nice only had issues with a dripping air conditioner. Reported and discussed with staff. Hopefully it will be repaired for the next visitor. Great position and easy access to the city. Loved the Security and Safety of the Hotel. Free, safe parking was available. The Cafe was absolutely a delight to have coffee in. The Hotel was very clean, Office staff available and caring with their service. The view from our room was perfect.
Stayed 7 nights in Oct 2025

4/10 Poor

Trish

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The3brm apartment looked as though it was only partially cleaned. Carpets were in need of a deep shampoo with noticeable stains through out. walls had obvious marks. aircons leaked into the apartment. tv in one room with only noise no picture. patio blinds with broken sign on them, so no privacy in our lounge are from adjacent buildings due to not being able to close blinds....overall not happy at all. we were in townsville for grandaughters funeral, informed management on checkout of our concern. have msged and was told we should have notify when we first went into the room(obviously last thing on our mind at the time) would not recommend this establishment at all.
stained carpet
taped up not sure what it is
walls
dusty as Fan
Stayed 2 nights in Oct 2025

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location and very quiet. Thank you.
Stayed 1 night in Oct 2025

10/10 Excellent

sharyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Bryan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and beds comfy but the pillows were very lumpy and uncomfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Palmer St restaurants. Massive apartment with lovely views.
Stayed 1 night in Oct 2025

8/10 Good

Amelia

Stayed 1 night in Oct 2025

10/10 Excellent

UVA BOY

Liked: Cleanliness, property conditions & facilities
Perfect environment
Stayed 2 nights in Oct 2025

10/10 Excellent

Ezra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025