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Aparthotel

Oaks Townsville Metropole Hotel

4.5 star property
Luxury aparthotel with fitness centre and outdoor pool

Photo gallery for Oaks Townsville Metropole Hotel

Exterior
Outdoor pool
Exterior
2 bedrooms, desk, iron/ironing board, cots/infant beds
Fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Pool
  • Housekeeping
  • Parking included
The current price is NZ$222
includes taxes & fees
20 June - 21 June

Explore the area

Map
81 Palmer Street, South Townsville, QLD, 4810
  • Magnetic Island Ferry Terminal
    ‪8 min walk‬
  • Queensland Country Bank Stadium
    ‪18 min walk‬
  • Castle Hill
    ‪20 min walk‬
  • Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

View all photos for Mt Stuart Studio

2 bedrooms, desk, iron/ironing board, cots/infant beds

Mt Stuart Studio

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
2 bedrooms
  • 47 sq m
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio

2 bedrooms, desk, iron/ironing board, cots/infant beds

Studio

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
2 bedrooms
  • 47 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for City Studio

2 bedrooms, desk, iron/ironing board, cots/infant beds

City Studio

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
2 bedrooms
  • 47 sq m
  • Studio
  • 1 bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Dual Key

2 bedrooms, desk, iron/ironing board, cots/infant beds

Two Bedroom Dual Key

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
2 bedrooms
  • 94 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for City Scape Studio Apartment

2 bedrooms, desk, iron/ironing board, cots/infant beds

City Scape Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Apartment

2 bedrooms, desk, iron/ironing board, cots/infant beds

Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Mount Stuart Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two-Bedroom Dual Key Apartment

2 bedrooms, desk, iron/ironing board, cots/infant beds

Two-Bedroom Dual Key Apartment

  • Sleeps 4
  • 1 Single Bed and 1 King Bed

Mt Stuart Studio-No Housekeeping

  • Sleeps 2
  • 1 King Bed

About the area

Townsville

A luxury stay in Townsville awaits you at Oaks Townsville Metropole Hotel. Within a 5-minute stroll you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery within a 15-minute walk. Highlights at this aparthotel include a restaurant, an outdoor swimming pool and in-room kitchenettes. .You can enjoy a TV with cable channels, and each apartment features a washer/dryer, free WiFi and free wired Internet. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. A balcony, a DVD player and a hairdryer are also available. .The bistro, Metropole Hotel, serves local and international cuisine and is open for lunch and dinner. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 4.5-property class South Townsville aparthotel include Museum of Tropical Queensland and Cultural Centre Townsville.
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What's nearby

  • Museum of Tropical Queensland - 7 min walk - 0.6 km
  • Magnetic Island Ferry Terminal - 8 min walk - 0.7 km
  • Queensland Country Bank Stadium - 18 min walk - 1.6 km
  • Castle Hill - 20 min walk - 1.7 km
  • Townsville 400 Racetrack Start / Finish line - 2 min drive - 2.2 km

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 21 min drive

Restaurants

  • ‪Wild Rice Laos & Thai Cuisine - ‬12 min walk
  • ‪IMC Steak House - ‬6 min walk
  • ‪Molly Malones Irish Pub - ‬17 min walk
  • ‪Zambrero Townsville - ‬13 min walk
  • ‪Grill'd - ‬8 min walk

About this property

Oaks Townsville Metropole Hotel

Luxury aparthotel with fitness centre and outdoor pool
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Oaks Townsville Metropole Hotel offers its guests an outdoor pool and a fitness centre. An arcade/games room, tour/ticket assistance, and laundry facilities are also featured at the luxury Oaks Townsville Metropole Hotel. Self parking is free.

This 4.5-star Townsville aparthotel is smoke free.

  • 104 guestrooms or units
  • 11 levels
  • Built in 2008
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue
Oaks Townsville Metropole Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English

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  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 999 reviews
The price is NZ$197
includes taxes & fees
19 June - 20 June
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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 20 per night

Restaurants on site

  • Metropole Hotel

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A restaurant

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and debit cards. Cash is not accepted. 

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Frequently asked questions

What is the cancellation policy at Oaks Townsville Metropole Hotel?

Oaks Townsville Metropole Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oaks Townsville Metropole Hotel?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at Oaks Townsville Metropole Hotel on 20 Jun 2025 start from NZ$222.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Oaks Townsville Metropole Hotel?

Yep, Oaks Townsville Metropole Hotel has a free self car park.

Are there any beaches close to Oaks Townsville Metropole Hotel?

The closest beach to Oaks Townsville Metropole Hotel is The Strand Beach (2 km).

Does Oaks Townsville Metropole Hotel have a pool?

Oaks Townsville Metropole Hotel has an outdoor pool.

What makes Oaks Townsville Metropole Hotel a romantic place to stay?

Ocean-view dining and a bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Oaks Townsville Metropole Hotel.

Is Oaks Townsville Metropole Hotel family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Oaks Townsville Metropole Hotel is a hit with families.

Is there a free airport shuttle available at Oaks Townsville Metropole Hotel?

No, Oaks Townsville Metropole Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Oaks Townsville Metropole Hotel?

Yep, you can grab a meal at Oaks Townsville Metropole Hotel's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Oaks Townsville Metropole Hotel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Oaks Townsville Metropole Hotel?

No, only service animals are allowed.

Oaks Townsville Metropole Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 793 out of 1507 reviews
Rating 8 - Good. 511 out of 1507 reviews
Rating 6 - Okay. 126 out of 1507 reviews
Rating 4 - Poor. 51 out of 1507 reviews
Rating 2 - Terrible. 26 out of 1507 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you stay two nights on two separate bookings that is told on check in and second night paid for at counter .on arrival . you shouldn’t recieve a knock at door at 910 am asking if your checking out .. and you are not .. but shown list that I was .. office communication poor .. a request was made on second booking but … paid premium price .. stayed here several times .. last two times have not been great service ..
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff , well appointed units
Stayed 2 nights in May 2025

10/10 Excellent

Kirsten

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, Quite and great location
Stayed 1 night in Apr 2025

8/10 Good

Naomi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view from city facing balcony
Stayed 1 night in Mar 2025

10/10 Excellent

Kayarnah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joe

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Belinda and Marty

Liked: Cleanliness, property conditions & facilities
As always, excellent staff and very easy check in. Overall really clean and safe feeling, but this room was looking a little run down. Would recommend to others.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joe

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Neat and tidy
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location near lots of great restaurants and an easy walk to the city and Country Bank Stadium
Stayed 2 nights in Nov 2024

10/10 Excellent

Philippa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Need to update TV 📺 as it was so hard to turn on. Was told to press red button on right side, without a torch 🔦 very hard to find red button.
Stayed 2 nights in Nov 2024

8/10 Good

Matt

Business traveller
Liked: Cleanliness, amenities
Restaurant downstairs was great. Property was boring
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness
Comfortable bed.
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Return stay.

Very clean and comfortable room with all amenities.
Stayed 3 nights in Oct 2024

6/10 Okay

Tanya

Stayed 3 nights in Oct 2024

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, room comfort
A bit disappointing after my last stay. Both the tv and the dishwasher didn’t work in this room. As I was only in for the night there was no point complaining. A lot of the fittings are getting dated in this hotel.
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, room comfort
The room was as it usually is and the service polite and efficient. I used the washing machine on the last night to wash my clothes. Unfortunately the machine leaked all through the room. I was given the room next door for my final night. Unfortunate and disappointing.
Stayed 3 nights in Oct 2024

2/10 Terrible

robert

Disliked: Cleanliness, property conditions & facilities
smelly room, dirty bathroom ,torn ripped carpet
Stayed 2 nights in Oct 2024

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, room comfort

Nice

Great place the new pub out front makes it even more convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The deluxe rooms were very pleasing for our accommodation
Stayed 1 night in Sep 2024