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Aparthotel

Oaks Townsville Hotel

4.5 star property
Luxury aparthotel with fitness centre and outdoor pool

Photo gallery for Oaks Townsville Hotel

Meeting facility
Lunch, dinner served; local and international cuisine, sea views
View from room
Property amenity
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Pool
  • Housekeeping
  • Parking included
The current price is NZ$200
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
81 Palmer Street, South Townsville, QLD, 4810
  • Magnetic Island Ferry Terminal
    ‪8 min walk‬
  • Queensland Country Bank Stadium
    ‪18 min walk‬
  • Castle Hill
    ‪20 min walk‬
  • Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

View all photos for Mt Stuart Studio

Desk, iron/ironing board, cots/infant beds, free WiFi

Mt Stuart Studio

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
Private bathroom
  • 47 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
Private bathroom
  • 47 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for City Studio

Desk, iron/ironing board, cots/infant beds, free WiFi

City Studio

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
Private bathroom
  • 47 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Dual Key

Desk, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Dual Key

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
2 bedrooms
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for City Scape Studio Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

City Scape Studio Apartment

  • Sleeps 2

View all photos for Studio Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio Apartment

  • Sleeps 2

Mount Stuart Studio Apartment

  • Sleeps 2

Mt Stuart Studio-No Housekeeping

  • Sleeps 2

About the area

Townsville

A luxury stay in Townsville awaits you at Oaks Townsville Hotel. Within a 5-minute stroll you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery within a 15-minute walk. Highlights at this aparthotel include a restaurant, an outdoor swimming pool and in-room kitchenettes. .You can enjoy a TV with cable channels, and each apartment features a washer/dryer, free WiFi and free wired Internet. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. A balcony, a DVD player and a hairdryer are also available. .The bistro, Metropole Hotel, serves local and international cuisine and is open for lunch and dinner. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 4.5-property class South Townsville aparthotel include Museum of Tropical Queensland and Cultural Centre Townsville.
View more Aparthotels in TownsvilleOpens in a new window

What's nearby

  • Museum of Tropical Queensland - 7 min walk - 0.6 km
  • Magnetic Island Ferry Terminal - 8 min walk - 0.7 km
  • Townsville Entertainment & Convention Centre - 13 min walk - 1.1 km
  • Queensland Country Bank Stadium - 18 min walk - 1.6 km
  • Castle Hill - 20 min walk - 1.7 km

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 21 min drive

Restaurants

  • ‪Commonwealth Hotel - ‬11 min walk
  • ‪The Australian - ‬7 min walk
  • ‪Molly Malone's Irish Pub - ‬17 min walk
  • ‪Palmer’s Bar & Kitchen - ‬7 min walk
  • ‪IMC Steak House - ‬6 min walk

About this property

Oaks Townsville Hotel

Luxury aparthotel with fitness centre and outdoor pool
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Oaks Townsville Hotel offers its guests an outdoor pool and a fitness centre. An arcade/games room, tour/ticket assistance, and laundry facilities are also featured at the luxury Oaks Townsville Hotel. Self parking is free.

This 4.5-star Townsville aparthotel is smoke free.

  • 104 guestrooms or units
  • 11 levels
  • Built in 2008
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue
Oaks Townsville Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 20 per night

Restaurants on site

  • Metropole Hotel

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and debit cards. Cash is not accepted. 

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Frequently asked questions

What is the cancellation policy at Oaks Townsville Hotel?

Oaks Townsville Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oaks Townsville Hotel?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at Oaks Townsville Hotel on 21 Sept 2025 start from NZ$199.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Oaks Townsville Hotel?

Yep, Oaks Townsville Hotel has a free self car park.

Are there any beaches close to Oaks Townsville Hotel?

The closest beach to Oaks Townsville Hotel is The Strand Beach (2 km).

Does Oaks Townsville Hotel have a pool?

Oaks Townsville Hotel has an outdoor pool.

What makes Oaks Townsville Hotel a romantic place to stay?

Ocean-view dining and a bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Oaks Townsville Hotel.

Is Oaks Townsville Hotel family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Oaks Townsville Hotel is a hit with families.

Is there a free airport shuttle available at Oaks Townsville Hotel?

No, Oaks Townsville Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Oaks Townsville Hotel?

Yep, you can grab a meal at Oaks Townsville Hotel's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Oaks Townsville Hotel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Oaks Townsville Hotel?

No, only service animals are allowed.

Reviews

Oaks Townsville Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 808 out of 1543 reviews
Rating 8 - Good. 525 out of 1543 reviews
Rating 6 - Okay. 132 out of 1543 reviews
Rating 4 - Poor. 52 out of 1543 reviews
Rating 2 - Terrible. 26 out of 1543 reviews

Reviews

8/10 Good

Susan

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Comfortable friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice relaxing accommodation meals are good
Stayed 1 night in Sep 2025

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Check in staff very welcoming
Stayed 1 night in Aug 2025

8/10 Good

Farhana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities
I was very happy with everything about the place I will be back for another stay very soon
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Stayed 1 night in Jul 2025

10/10 Excellent

Jannine

Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, room comfort
All was great
Stayed 2 nights in May 2025

8/10 Good

Micheal

Liked: Cleanliness, amenities
Stayed 1 night in Jun 2025

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you stay two nights on two separate bookings that is told on check in and second night paid for at counter .on arrival . you shouldn’t recieve a knock at door at 910 am asking if your checking out .. and you are not .. but shown list that I was .. office communication poor .. a request was made on second booking but … paid premium price .. stayed here several times .. last two times have not been great service ..
Stayed 1 night in Jun 2025

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
The room i had was excellent it had everything you needed in it inwould stay there again i would love a river view next time i had the view of the car park which was boring but the room was lovely.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff , well appointed units
Stayed 2 nights in May 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, amenities
Clean, quiet. Table and bedside table definitely in need of replacing.
Stayed 2 nights in May 2025

10/10 Excellent

leanne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kirsten

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, Quite and great location
Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, room comfort

Great location and good value for money.

Really friendly and helpful staff from both receptionists and woman who serviced the room. Great location in Townsville and food at Metropole also good. Decided to extend for an extra night as so good. Great value for money
Stayed 1 night in Apr 2025

8/10 Good

Shelby

Liked: Cleanliness, room comfort

Comfortable and decent value

Was comfortable and good value for money comparatively. Interior is looking a bit dated. Only given one key card I realised when I got to the room, however there was two of us staying. Yeah I could have asked for another one, but if you book for two, I feel like you should be offered two.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, room comfort

Perfect Room!

Amazing place. Everything we needed was in the room. Especially appreciated the washer & dryer, even supplied a detergent packet. Wow!
Stayed 1 night in Mar 2025

8/10 Good

Naomi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025