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Kimpton Aluna Tulum by IHG

4.5 star property

Photo gallery for Kimpton Aluna Tulum by IHG

Exterior
Point of interest
Exterior
2 outdoor pools, free pool cabanas, pool umbrellas
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$317
includes taxes & fees
14 Apr - 15 Apr

Explore the area

View map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780
  • Place, Jaguar Park
    ‪2 min walk‬
  • Place, Hunab Lifestyle Center
    ‪3 min walk‬
  • Place, Tulum National Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪47 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed (Essential)

9.8 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Balcony (Essential)

9.2 out of 10
Wonderful
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds (Essential)

7.4 out of 10
Good
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Mobility Accessible (Essential)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Essential)

Room, 2 Queen Beds, Balcony (Essential)

Room, 2 Queen Beds, Balcony (Essential)

9.2 out of 10
Wonderful
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room (Essential)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About the area

Tulum

A luxury stay in Tulum awaits you at Kimpton Aluna Tulum by IHG. You'll be 2 km (1.3 mi) from Tulum National Park and 3.3 km (2.1 mi) from Tulum Mayan Ruins. Highlights at this hotel include in-room free WiFi, balconies and Smart TVs. .A day of pampering at Qi Ja´Spa can include massages and body scrubs. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 2 outdoor swimming pools, 24-hour gym and free pool cabanas plus access to free bike hire. Plus you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 4.5-property class Zama hotel include Gran Cenote and Cenote Manatí.

What's nearby

  • Jaguar Park - 2 min walk - 0.2 km
  • Hunab Lifestyle Center - 3 min walk - 0.3 km
  • Tulum National Park - 3 min drive - 2.5 km
  • Dos Aguas Park - 4 min drive - 2.1 km
  • Hospital de Tulum - 5 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 98 min drive

Restaurants

  • ‪Coco Cafe - ‬7 min walk
  • ‪Jasmine - ‬7 min walk
  • ‪Olio - ‬11 min walk
  • ‪Carl's Jr. - ‬7 min walk
  • ‪Panza Tulum - ‬1 min walk

About this property

Kimpton Aluna Tulum by IHG

Kimpton Aluna Tulum by IHG offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour fitness centre, and complimentary bicycles. You can enjoy a drink at the pool bar. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces.

Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Kimpton Aluna Tulum by IHG. Free self parking and valet parking are available.

This 4.5-star Tulum hotel is smoke free.

  • 78 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2018
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • 1 conference room
  • Bar by the pool
Kimpton Aluna Tulum by IHG offers 78 air-conditioned accommodations with a safe and complimentary bathrobes. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. 40-inch Smart televisions come with Netflix.

Bathrooms include baths or showers, slippers and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Qi Ja´Spa has couples treatment room(s). Services include facials, body scrubs and body treatments. The spa is open daily.

Similar properties

2 outdoor pools, free pool cabanas, pool umbrellas
Motto by Hilton Tulum
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 355 reviews
The price is NZ$187
includes taxes & fees
16 Apr - 17 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: MXN 340 for adults and MXN 170 for children
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room safe
  • Partner property beach club access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 340 for adults and from MXN 170 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum by IHG Hotel
Kimpton Aluna Tulum by IHG Tulum
Kimpton Aluna Tulum an IHG Hotel
Kimpton Aluna Tulum by IHG Hotel Tulum

Frequently asked questions

What is the cancellation policy at Kimpton Aluna Tulum by IHG?

Kimpton Aluna Tulum by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Aluna Tulum by IHG?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at Kimpton Aluna Tulum by IHG on 14 Apr 2026 start from NZ$317, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Aluna Tulum by IHG?

Yep, Kimpton Aluna Tulum by IHG has a free self car park and free valet parking.

Are there any beaches close to Kimpton Aluna Tulum by IHG?

The closest beach to Kimpton Aluna Tulum by IHG is Tulum Beach (6.4 km).

Is there a spa on site at Kimpton Aluna Tulum by IHG?

Yep, Qi Ja´Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Kimpton Aluna Tulum by IHG have a pool?

Kimpton Aluna Tulum by IHG has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Kimpton Aluna Tulum by IHG?

Kimpton Aluna Tulum by IHG features 2 outdoor pools, a full-service spa and free pool cabanas.

What makes Kimpton Aluna Tulum by IHG a romantic place to stay?

Couples spa treatments, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Kimpton Aluna Tulum by IHG.

Is Kimpton Aluna Tulum by IHG family-friendly?

You bet! With amenities such as babysitting services and 2 outdoor pools, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Kimpton Aluna Tulum by IHG is a hit with families.

Does Kimpton Aluna Tulum by IHG serve breakfast?

Sure does, buffet breakfast is offered daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Kimpton Aluna Tulum by IHG?

No, Kimpton Aluna Tulum by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Kimpton Aluna Tulum by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Kimpton Aluna Tulum by IHG?

Furry friends are welcome at Kimpton Aluna Tulum by IHG, with food and water bowls on offer.

Kimpton Aluna Tulum by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 226 out of 328 reviews
Rating 8 - Good. 63 out of 328 reviews
Rating 6 - Okay. 22 out of 328 reviews
Rating 4 - Poor. 7 out of 328 reviews
Rating 2 - Terrible. 10 out of 328 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Timothy, Summit

Travelled with partner
Disliked: Cleanliness, amenities
old hotel, no hot water, checked out after one night
Stayed 1 night in Dec 2025

10/10 Excellent

Poornima

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a little away from the main beach area, but it’s a quick cab ride. The staff were great…very friendly and helpful.
Stayed 5 nights in Dec 2025

8/10 Good

Ednin

Stayed 3 nights in Dec 2025

10/10 Excellent

Sharmaine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were phenomenal and super attentive. The bikes were great to get around with. Will be back!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jack, las vegas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great people. Great maid service. Nice rooms.
Stayed 24 nights in Nov 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities
Staff were great! The hotel was beautiful and worth the price.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mary Margot

Wonderful Stay
Stayed 1 night in Dec 2025

10/10 Excellent

Jean-Michel

Liked: Cleanliness, amenities, property conditions & facilities
Great place with spacious rooms.
Stayed 7 nights in Dec 2025

10/10 Excellent

Mohamad Hassib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TLDR: save yourself some money and headache and stay here, do not fall for the trap of staying in the beach. Moreover, Jesus and Amay make your stay extremely easy, comfortable and enjoyable. Truly top tier ! My stay at kimpton aluna was perfect. Everyday i enjoyed a light breakfast as part of the buffet we paid for. You can order off the menu if you’re hungry but I never felt it necessary. From there, you can take one of the bikes on sight (complimentary) and go visit the local sights like the beach, the tulum ruins, the national park or the amazing dining options. Everything is within a 20 min walk (max) or 10-15 min bike ride. You can also rent a scooter if you find that convenient, but walking and biking will be your best friends while you’re here. If you’d like nice dining options, there’s something for every meal around the hotel. The food scene in the area is really top tier. If you’d like to go on local adventures, highly recommend you work with Jesus/Amay to book a trip to Chicen Itza using the Easy Tours agency they work with. It was nice and well worth the price. Any other service you may need here (like airport shuttle) is also easiest if you go through Jesus and Amay, they’ve got the hookup. 15 out of 10 stay, tx staff! As far as the room, pool facilities, really really top tier. Very comfortable and enjoyable stay. Do NOT waste your money to stay on the beach, you’re not gaining much value and in fact are losing service in exchange for a so so view.
Stayed 6 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all amazing, especially Luis. Very helpful and kind. Fish tacos at the restaurant are great! Buffet breakfast was good. Beds are very comfortable, room came with balcony which was nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, nice relaxing vibe, wonderful staff and food.
Stayed 3 nights in Nov 2025

8/10 Good

Carlos

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Breakfast was very good and service was great!! Bed were very comfortable firm as well as the pillows were food quality.
Stayed 5 nights in Nov 2025

10/10 Excellent

Madison

Stayed 4 nights in Nov 2025

10/10 Excellent

Rayleen Lenore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh, staff were friendly and park nearby. Loved access to bicycles
Stayed 16 nights in Nov 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Mario

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
dated hotel that needs love and renovation
Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, bike availabilty and super nice place!
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Mauro

Business traveller
Liked: Cleanliness, staff & service, amenities
great service
Stayed 3 nights in Nov 2025

8/10 Good

Daria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Louis at the front desk is the best! The staff was very helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Luis

Stayed 2 nights in Oct 2025

10/10 Excellent

Ariela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel we stayed at during this trip. The staff is incredible, the hotel is gorgeous, and the food and drinks are top notch. The free happy hour by the pool is a great touch. Visiting in the rainy season could mean some light flooding and not being able to enjoy the rooftop terrace and pool, but it was still 100% worth it.
Stayed 2 nights in Oct 2025

10/10 Excellent

DR JESUS A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, super friendly staff

Great location, super friendly staff
Stayed 5 nights in Aug 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was top-tier.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Jul 2025