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Villas H2O

3.0 star property
Art Deco hotel with a full-service spa, in the vicinity of Tulum Mayan Ruins

Photo gallery for Villas H2O

Standard Room, 1 King Bed (Upper floor) | Living area
Triple Room, Multiple Beds, Ground Floor | Garden view
Terrace/patio
Buffet
Property grounds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Calle Chichen Itza, Mz 24, Lt 001, Tulum, QROO, 77780
  • Place, Hospital de Tulum
    ‪11 min walk‬
  • Place, Dos Aguas Park
    ‪16 min walk‬
  • Place, Holistika Art Walk
    ‪2 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Upper floor)

Standard Room, 1 King Bed (Upper floor) | Living area

Standard Room, 1 King Bed (Upper floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Multiple Beds, Ground Floor

Egyptian cotton sheets, premium bedding, in-room safe

Triple Room, Multiple Beds, Ground Floor

  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite

Egyptian cotton sheets, premium bedding, in-room safe

Superior Suite

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Garden View, Ground Floor

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Double Room, 2 Queen Beds, Garden View, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 42 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Tulum

A family-friendly stay in the heart of Tulum awaits you at Villas H2O. You'll be 5.2 km (3.3 mi) from Tulum Mayan Ruins and 5.9 km (3.6 mi) from Gran Cenote. Highlights at this Art Deco hotel include a full-service spa, an outdoor swimming pool and free daily breakfast. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area and laundry facilities. Free full breakfast is available daily between 7:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 3-property class Tulum City Center hotel, attractions include Tulum Beach and Tulum National Park.

What's nearby

  • Hospital de Tulum - 11 min walk - 1.0 km
  • Dos Aguas Park - 16 min walk - 1.3 km
  • Holistika Art Walk - 2 min drive - 1.5 km
  • Gran Cenote - 7 min drive - 5.7 km
  • Tulum Mayan Ruins - 11 min drive - 7.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 98 min drive

Restaurants

  • ‪mera - ‬7 min walk
  • ‪Palma Central - ‬6 min walk
  • ‪Taqueria El Sabor Mexicano - ‬7 min walk
  • ‪El Camello Jr - ‬5 min walk
  • ‪La Taque Tulum - ‬7 min walk

About this property

Villas H2O

Art Deco hotel with a full-service spa, in the vicinity of Tulum Mayan Ruins
Villas H2O offers its guests a full-service spa and an outdoor pool. Public spaces have free WiFi. Free breakfast is served daily. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Villas H2O. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Tulum hotel.

  • 10 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2008
  • Full breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Water dispenser
Villas H2O offers 10 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, and hairdryers. In-room massages and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Art Deco architecture
  • Built in 2008
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villas H2O

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2400 per vehicle (one-way)
  • Late check-out fee: MXN 600 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Villas H2O.

Property is also known as

Villas H2O
Villas H2O Hotel
Villas H2O Hotel Tulum
Villas H2O Tulum
Villas H2O Hotel
Villas H2O Tulum
Villas H2O Hotel Tulum

Frequently asked questions

What is the cancellation policy at Villas H2O?

Villas H2O offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Villas H2O?

Yep, Villas H2O has a free self car park.

Are there any beaches close to Villas H2O?

The closest beach to Villas H2O is Tulum Beach (7.4 km).

Is there a spa on site at Villas H2O?

Yep, there is an onsite spa at Villas H2O. You'll enjoy services like massages.

Does Villas H2O have a pool?

Villas H2O has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Villas H2O family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Villas H2O is a hit with families.

Does Villas H2O serve breakfast?

You bet, complimentary full breakfast is on offer daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Villas H2O?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Villas H2O?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Villas H2O?

No, pets and service animals are not allowed.

Villas H2O Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 204 out of 332 reviews
Rating 8 - Good. 93 out of 332 reviews
Rating 6 - Okay. 23 out of 332 reviews
Rating 4 - Poor. 9 out of 332 reviews
Rating 2 - Terrible. 3 out of 332 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ewen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the beautiful pool and enjoyed the breakfast. Nice rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Spent a week here and thoroughly enjoyed it. Staff were super friendly and helpful
Stayed 7 nights in Sep 2024

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The breakfast was simple and good to have my eggs made.
Stayed 1 night in Jan 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024

4/10 Poor

J Santos

Stayed 4 nights in Dec 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Aldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that alcohol is not sold at the property. I had an issue with a door that could not lock. Every other aspect was excellent.
Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place and the service was great 👍 I recommend this place to anyone
Stayed 6 nights in Aug 2023

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a trek to get to the hotel and not necessarily the safest to walk at night as a female (there are some dark corners) but a very wonderful hotel otherwise. Just be ready to have to pay $150mx every time you want a taxi to and from el centro.
Stayed 2 nights in Jun 2023

10/10 Excellent

HERMINIA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bonito limpio amables
Stayed 3 nights in May 2023

10/10 Excellent

Emeline

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I got stuck in Tulum late in the night while traveling south and saw Villa H2O to reserve online. After reserving, I called and the attendant told me he would be gone for the day by the time I arrived but he will leave the room keys with security. This man was very accommodating and friendly. This place was chic and simple but still so beautiful. Very clean!
Stayed 1 night in Jun 2023

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up booking last minute after another property canceled on us unexpectedly. Our unit was perfect for our stay, the pool was great, we appreciated the included breakfast, and the staff was very friendly and communicative. I'd definitely recommend a stay here.
Stayed 1 night in Apr 2023

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very helpful and friendly.
Stayed 14 nights in Mar 2023

8/10 Good

Bernice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villas H20 is great value for your money It is central location good walking distance to town. Staff are friendly and helpful, they made us tastie omelettes in the morning for breakfast, have water coffee tea available all day ! The front desk was helpful in planning our tours around town! Overall great place to stay
Stayed 3 nights in Mar 2023

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Villas H20! It's so peaceful and quiet. Exactly what we needed as we were looking for a relaxing vacation. The staff are great, very kind, friendly, polite, and they helped us with great recommendations for restaurants, transportation, beach clubs, and things to do in Tulum as it was our first time there. The pool was fantastic! Big and super clean. Our beds and pillows were very comfy too and we loved the bathrooms decor as well. They offer a complimentary continental breakfast that we appreciated as it was a great way to start off our days, before exploring the area. There are several awesome restaurants and coffee shops near by too. The only downside is that they don't have an ice machine and that would've been amazing given how hot it is in Tulum. Other than that, we had a wonderful stay!
Stayed 4 nights in Feb 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and lovely place!

A really nice play to stay. Very spacious rooms. Really beautiful surroundings and a decent size swimming pool. Around 15 mins walk from the main town but with nearby restaurants. Really helpful and friendly staff.
Stayed 6 nights in Jan 2023

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully decorated, really spacious room for our family of four. Nice touch with the free coffee/tea and water all day and a minimal but adequate and tasty breakfast. The staff were al great. I would highly recommend staying at H2O villas.

10/10 Excellent

Soheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazingly friendly and helpful. Specially Juan Carlos. The place is peaceful and very comfortable and homey. The only thing which should improve, is the breakfast. Other than that perfect in every other way
Stayed 4 nights in Nov 2022

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like my stay there. Its peaceful and very nice stuff
Stayed 4 nights in Nov 2022

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Helpful and lovely staff. We had a wonderful time here.
Stayed 12 nights in Oct 2022

10/10 Excellent

Areej

Stayed 1 night in Sep 2022

10/10 Excellent

Phillip Knox

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-designed quiet rooms, excellent pool, first-class breakfast to your order, convience to town, without tourist and traffic noise. Good hosts. Professional maintenance staff.
Stayed 1 night in Sep 2022

10/10 Excellent

Jessica, Aurora

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great! Small, 10 room hotel with plenty of options. Pool is nice and lots of open areas to have your own outdoor dining. Make sure to book online before arriving at property or they will charge you more than what the online prices are. Very clean, unique quest rooms with great shampoos and soaps. Plush towels. Free made to order breakfast every morning.
Stayed 2 nights in Jul 2022

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 3 nights…great rooms and a great breakfast!
Stayed 2 nights in Jul 2022

10/10 Excellent

Phillip Knox

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small hotel is very serious about keeping its guests in a tranquil state of mind. Best breakfast ever.
Stayed 1 night in Jun 2022