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Alam Puisi Villa

4.0 star property

Photo gallery for Alam Puisi Villa

Outdoor banquet area
Couples’ dining
Comfort Villa, 1 Bedroom, Private Pool | Children’s play area – outdoor
Outdoor banquet area
Comfort Villa, 1 Bedroom, Private Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$187
includes taxes & fees
30 June - 1 July

Explore the area

View map
Banjar Sembuwuk, Desa Pejeng, Ubud, Bali, 80552
  • Place, Ashtanga Yoga Bali Research Center
    ‪19 min walk‬
  • Place, Ubud Traditional Art Market
    ‪20 min drive‬
  • Place, Ubud Monkey Forest
    ‪21 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪76 min drive‬

Room options

View all photos for Comfort Villa, 1 Bedroom, Private Pool

Comfort Villa, 1 Bedroom, Private Pool

Comfort Villa, 1 Bedroom, Private Pool

  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Ubud

At Alam Puisi Villa, you'll be 7.1 km (4.4 mi) from Ubud Monkey Forest. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Ayur Veda Spa can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and Ayurvedic treatments. At the hotel's own lounge bar, you can stop for a drink. Plus you'll find an indoor swimming pool, free Wi-Fi in public areas and a coffee shop/cafe. There's also free valet parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 4-property class Ubud hotel include Ubud Traditional Art Market and Ubud Palace.

What's nearby

  • Ashtanga Yoga Bali Research Center - 19 min walk - 1.6 km
  • Ubud Traditional Art Market - 20 min drive - 8.3 km
  • Ubud Palace - 21 min drive - 8.6 km
  • Ubud Monkey Forest - 21 min drive - 8.5 km
  • Tegallalang Rice Terrace - 26 min drive - 14.6 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 83 min drive

Restaurants

  • ‪Parq Space, Ubud - ‬13 min drive
  • ‪Nino Caucasian Restaurant - ‬13 min drive
  • ‪Draniki Ubud - ‬9 min drive
  • ‪Home Cafe - ‬12 min drive
  • ‪Kasaba - ‬11 min drive

About this property

Alam Puisi Villa

Alam Puisi Villa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, spa services, and a library are also featured at the business-friendly Alam Puisi Villa. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Ubud hotel.

  • 1 floor
  • 27 guestrooms or units
  • Built in 2013
  • Terrace on the roof
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Alam Puisi Villa offers 27 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to patios. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Ubud hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Ayur Veda Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 2 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 50 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping centre shuttle
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift (single-level property)

More

  • 1 floor
  • Built in 2013
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alam Puisi Villa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 57.15
  • New Year's Eve (31 December) Gala Dinner per child: USD 40 (from 11 to 18 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: USD 50 per night (rates may vary)
  • Airport shuttle fee: USD 40 per vehicle (one way)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Alam Puisi
Alam Puisi Villa
Alam Puisi Villa Hotel
Alam Puisi Villa Hotel Ubud
Alam Puisi Villa Ubud
Puisi Alam
Villa Alam Puisi
Alam Puisi Villa Ubud, Bali
Alam Puisi Villa Resort Ubud
Alam Puisi Villa Resort
Alam Puisi Villa Ubud
Alam Puisi Villa Hotel
Alam Puisi Villa Hotel Ubud

Frequently asked questions

Is parking available at Alam Puisi Villa?

Yep, Alam Puisi Villa has free valet parking.

How much does it cost to stay at Alam Puisi Villa?

As of 29 Jun 2026, prices found for a 1-night stay for 2 adults at Alam Puisi Villa on 30 Jun 2026 start from NZ$187, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Alam Puisi Villa?

The closest beach to Alam Puisi Villa is Keramas Beach (14.3 km).

Is there a spa on site at Alam Puisi Villa?

Yep, Ayur Veda Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Alam Puisi Villa have a pool?

Alam Puisi Villa has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Alam Puisi Villa?

Alam Puisi Villa features a full-service spa, an outdoor pool and an indoor pool.

What makes Alam Puisi Villa a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private patios in the guestrooms, help set the scene for a romantic weekend at Alam Puisi Villa.

Is Alam Puisi Villa family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Alam Puisi Villa is a hit with families.

Is there a free airport shuttle available at Alam Puisi Villa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Alam Puisi Villa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Alam Puisi Villa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Alam Puisi Villa?

No, pets and service animals are not allowed.

Alam Puisi Villa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 152 out of 253 reviews
Rating 8 - Good. 81 out of 253 reviews
Rating 6 - Okay. 14 out of 253 reviews
Rating 4 - Poor. 2 out of 253 reviews
Rating 2 - Terrible. 4 out of 253 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

6.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sausan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIKES: Great price. High quality Impressive room amenities, quietness, Great customer service DISLIKES: 30 mins away from civilization
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just spent 8 nights at this property. We had a great relaxing time. Staffs are very kind and attentive. This was our second time staying here. We booked a Villa with plunge pool: mind-blowing view to the rice paddy, huge outdoor pool, faultless service from all the staff. Alam Puisi balances traditional Balinese style with modern, comfortable amenities. One of the highlights was having such a large private pool to ourselves for the duration of our stay. The team here create such an oasis of calm and relaxation. The hotel offers only three times shuttle service to Ubud town and no return. Food in hotel requires improvement in quality and selection. Overall we have enjoyed our stay
Stayed 8 nights in Dec 2019
Verified

6/10 Okay

Abdul

Liked: Staff & service
It was okay. Not as clean as you'd hope. Definitely outdated
Stayed 5 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Price was nice, but take the risk of being moved

Room and location was very pretty, as we have the one with a private pool that looked over the rice fields. However, on our last night, we had a 'plumbing' issue and was moved to another hotel further down the room which was much much smaller. It was obvious they were overbooked. We got a 'complimentary' dinner where the food was not great, they wanted to give us a complimentary which we didn't have the time to fit in. Overall, if they did not have to move us, we wld have been quite happy with the stay.
Stayed 3 nights in Aug 2018
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
The staff at this place is not friendly or even courteous. I even found them a little rude, and for Ubud thats saying a lot. This villa is way over rated and overpriced. There is nothing to do around this villa, its out of the way and we just didnt like it nor enjoyed it. We had a better stay at Umae Villa if you need a better recommendation.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

SAM

Too far from the city centre

Courteous staff. Old premises and too far away from the city centre.
Stayed 2 nights in Jun 2018
Verified

8/10 Good

masa

Liked: Cleanliness, staff & service, room comfort

朝ヨガできるヴィラ

朝ヨガに宿泊者は参加できます。ビギナー向けですが、朝なのでゆっくりした雰囲気でいいと思います。各ヴィラにプールがついていますが、しばらく入っていなかったような感じで、ごみが浮いていたため入りませんでした。バスタブがありますが、水をためるのにかなり時間がかかるためシャワーのみ使用していました。宿泊中、途中で水しか出なかったり、トイレの天井から水が垂れてきたりしましたが、すぐ対応してくれました。シャワー室にある陶器に入っているシャンプーが下に落ちて割れてしまいましたが、チェックアウト時、水トラブルがあったため相殺となりました。ウブド行きのみシャトルバスはあります。スパがありフットマッサージのサービスを受けましたが色々と他のメニューを勧められました。回りはヴィラが点々とあり、ゆっくり過ごしたい方向きです。
Stayed 4 nights in Jun 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Peaceful location

It was a peaceful spot and great for just a few days. The staff were friendly and the hotel is located in the rice fields being very picturesque. There is not a lot to explore walking around this village. The food was fairly expensive for what it was and wasn't that great compared to what is available in Ubud. Being so far out and the shuttle service being limited, we expected there to be more of a selection o food available. For the price it was a good deal.
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Ronak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevligt hotel

Ett bra hotel med väldigt trevlig personal. Bra service och hjälpsamma. Vi testade deras massage som var väldigt bra, fick även gratis fotmassage första dagen. Yoga finns tillgängligt gratis. Det enda negativa var att det var väldigt mkt ljud utanför rummet på mornarna, man kunde inte somna om.
Verified

10/10 Excellent

Jean-Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely have to stay there for your vacation

Absolutely love that place. Staff are really friendly, smiling all the time are really attentive to all our needs. Room are spacious, private pool is awesome and the bed is really comfortable. Food at the restaurant is delicious. I definitely recommend that hotel for your stay in Ubud area. Absolutely nothing negative to say about that hotel and his staff.
Stayed 4 nights in Jul 2017
Verified

10/10 Excellent

Nour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very beautiful and relaxing Hotel & location

The hotel is so quiet and nice. The staff is friendly and always ready to answer any questions or requests. The breakfast is very good. We enjoyed every moment in this hotel. Thank you Alam Puisi staff.
Stayed 3 nights in Jun 2017
Verified

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff great location. My daughter was sick and the staff couldn't be more accommodating and helpful. Massage and spa treatment were gorgeous.
Stayed 2 nights in May 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing villa with pool outside of Ubud

Loved this villa! Spent days soaking in the sun outside. It's very peaceful, with just a few workers I in the field. Room service was top notch. The pool offers half shade, so you can have the best of both worlds. The breakfast was declious. Best part was the staff. They are so great. Had issues with lights, etc and they came immediately to fix it. Also, be careful walking out of bathroom stubbed my toe incredible hard as their is a ledge. Just know it's too far to walk to Ubud, but they have free shuttle that will take you there. Nothing close to eat, or store to buy anything so get everything before you come or take taxi, shuttle into town.
Verified

8/10 Good

Haojian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must rent a scooter if you stay in this villa. Nothing near this villa.
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace and quiet amongst the rice

Lovely location set in the rice fields above Ubud. Very friendly staff. Only a small number of rooms, but very well appointed. On site restaurant and spa are very good too. Shuttle bus into Ubud provided three times a day. Private tailor-made tours of Bali can be arranged by reception.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for hotel! but not many vegetarian options for breakfast and the breakfast meals that includes fruit, won't be served with food if you don't `remind' the staff. Missed being able to refill our water bottles instead of getting new ones everyday, think of the environment please!
Verified

8/10 Good

HIROSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしいサービスでしたが、、、

仲間の誕生日だと言うことで、サプライズケーキをわざわざ夜中に作って頂いたり、ホテルズドットコムのミスにも対応してくれたりと素晴らしかったです。 ただし、1200ドル以上する宿をすごく安く予約取れるとあったのでしたが、沢山ウブドには泊まって相場はわかりますが、部屋のロケーション含めての総合評価は350ドル程度の部屋ではないかと感じます。
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, great surroundings and also you can rent a scooter at the reception and you'll be in town in 10 min. The private pool is a big plus and gives the place a very luxurious vibe. But avoid the restaurant, it's VERY pricey for the amount of food you'll get served., There's a great place a few, minutes north of the hotel with tasty food that'll give you much more value for money. Hotel Breakfast okay, if you're not an vegetarian.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

avoid staying in here

we did inform to hotel its was our honeymoon an to provide good service first night was good, but rest of stay was rather bad. They keep forgetting to do room service to which have to call them to remind, they would partly clean and forget warer, towles, shower gels etc. They are very tight to provide with water bottles and want to charge the e food is very bad and should avoid the room constantly fill with white ants, mosquito and bugs. we inform hotel ad they keep give us bug spray On our last day, there was no hot water. I called hotel and they brought to our room 2 bottles of water..seriously?? it was a very dissapointment because I was looking for a good place to stay and service for my wife
Verified

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

I stayed here with my other half for 2 nights. It wasn't long enough. The staff made an impression right from the word go, the room was beautiful and we felt relaxed the minute we arrived. We had a private villa room and we couldn't have asked for more. It had a very comfy day bed outside next to the pool which we utilised. We had dinner in the restaurant the first night and it was very tasty and then had it delivered to our room the next night, there was no extra charge for the room service. The villa is about 15-20mins out of Ubud but they offer a free shuttle or if you want to go at a different time, which we did it was $10 to go into town, which we were able to charge to our room. My only complain with it was the pick up point wasn't clearly pointed out to us in Ubud so we ended up getting a taxi back rather getting the Villa's service. The taxi was about the same price. We were given a complementary foot massage and i also paid for a Balinese massage, both of which we great. We would have liked to stay longer but didn't have the time. We will be back.
Verified

8/10 Good

oliha

Liked: Staff & service, room comfort

美味しい料理とホスピタリティー

フロントやレストランの方々が大変フレンドリーでいつも笑顔で声をかけてくれます。最終日は朝早い飛行機でしたので、4時半にはホテルを発たねばなりませんでしたが、朝食としてサンドイッチやフルーツをお弁当にしてくれて、とても親切でした。またレストランの料理が大変美味しくて、しかもお値段もリーズナブルで驚きました。2日間カーチャーターで回りましたが、連れていってもらったレストランは申し訳ないですが、どれもあまり美味しいとは言えずお値段もかなりするものでした。ホテルでは夕飯を2食頂きましたが、これなら他の日もホテルのレストランを利用すれば良かったと思いました。車がないと移動は難しいですが、ウブドで田んぼに囲まれてゆっくりしたいなら、ホスピタリティーあふれ、ご飯の美味しいこのホテルをお勧めします！
Verified

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel außerhalb von Ubud

Eine sehr schöne Anlage außerhalb von Ubud Wir hatten ein schönes Zimmer mit Ausblick auf den Dschungel. Das Zimmer war sauber, das Bettlaken leider nicht (wurde aber ohne beanstandung gewechselt) Der große 20m Schwimmpool der von allen Gästen benutzt wird war schön angelegt und sauber. Das Essen im Restaurant war auch lecker.
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

peace and tranquility

We found this resort and its staff to be amazing. The room was peaceful and the outlook over the rice fields very calming. The staff were wonderful and helpful at all times and catered to our needs. I would definitely go back and stay at this resort. And being a little out of Ubud gave us a real sense of being part of the local culture.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience with perfect attendance from hotel staff.
Verified

4/10 Poor

Ruiqi

Liked: Staff & service
Disliked: Cleanliness, room comfort

Unfortunate terrible experience

Booked a 2 night stay. Personally would not recommend booking their deluxe single room. We had opted for that over a villa as we were planning to spend our time at Mt Batur and ubud city centre. The accommodation is a little far from ubud city centre. Shuttle is provided at about 3 hour intervals, other than that you would have to pay. The room although spacious, was not very clean (ie. shampoo/ soap bottles were obviously reused, trail of ants in the toilet) and was poorly lit. What made it so unbearable was the air-conditioning which turned our room into an oven (even the stairwell and corridors up to our 4th floor room were so much cooler). Some complimentary activities are provided for guests, but their spa packages are expensive, cheaper to head into town for better choices and selection. The only thing I would give my praise for was the warm service we got from the staff. Always smiling, friendly and sincere.