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Puri Sebali Resort

4.5 star property
Luxury hotel with full-service spa and free valet parking

Photo gallery for Puri Sebali Resort

Outdoor pool, pool loungers
Front of property – evening/night
Presidential Villa
Outdoor wedding area
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Spa

Explore the area

View map
Jalan Raya Sebali, Banjar Sebali, Desa Keliki, Ubud, Bali, 80571
  • Place, Neka Art Museum
    ‪4 min drive‬
  • Place, Bali Bird Walks
    ‪5 min drive‬
  • Place, Campuhan Ridge Walk
    ‪5 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪42 min drive‬

Room options

View all photos for Suite Garden View

Suite Garden View | Terrace/patio

Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Air conditioning
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Royal Villa, 1 Bedroom, Private Pool

Royal Villa, 1 Bedroom, Private Pool | Garden view

Royal Villa, 1 Bedroom, Private Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
  • 150 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Bedroom Private Pool Villa

View from room

3 Bedroom Private Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
  • 400 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Grand Suite Rice Terrace View

Grand Suite Rice Terrace View | Terrace/patio

Grand Suite Rice Terrace View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Air conditioning
  • 50 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Villa, 1 Bedroom, Private Pool

Deluxe Villa, 1 Bedroom, Private Pool | Garden view

Deluxe Villa, 1 Bedroom, Private Pool

Highlights

Garden
Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
  • 150 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Villa

Presidential Villa

Presidential Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
  • 250 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for One Bedroom Presidential Rice Terrace Pool Villa

One Bedroom Presidential Rice Terrace Pool Villa | Resort view

One Bedroom Presidential Rice Terrace Pool Villa

Highlights

Garden
Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
  • 150 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

About the area

Ubud

A luxury stay in Ubud awaits you at Puri Sebali Resort. You'll be 3.3 km (2.1 mi) from Campuhan Ridge Walk and 3.6 km (2.3 mi) from Pura Dalem Ubud. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Andaru Spa can include deep-tissue massages, aromatherapy and reflexology along with access to the hot springs/mineral springs and sauna. The fine-dining restaurant, D'Ume, serves international cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the Hot tub and pool loungers as well as access to free bike hire and yoga classes. Meeting rooms and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Sights within a 10-minute drive of this 4.5-property class Sambahan hotel include Tegallalang Rice Terrace and Ubud Monkey Forest.

What's nearby

  • Neka Art Museum - 4 min drive - 3.0 km
  • Bali Bird Walks - 5 min drive - 4.7 km
  • Campuhan Ridge Walk - 5 min drive - 5.0 km
  • Ubud Palace - 6 min drive - 5.9 km
  • Pura Dalem Ubud - 6 min drive - 5.3 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 86 min drive

Restaurants

  • ‪Maniztutu - ‬11 min drive
  • ‪DRANIK CAFE AND RESTO - ‬14 min walk
  • ‪Syrco BASE - ‬11 min drive
  • ‪Jungle Fish - ‬6 min walk
  • ‪Home Cafe - ‬11 min drive

About this property

Puri Sebali Resort

Luxury hotel with full-service spa and free valet parking
Puri Sebali Resort offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a library, and a terrace are also featured at the luxury Puri Sebali Resort. You'll have access to the indoor pool and health club at a partner property. An area shuttle within 3.00 km and A shopping centre shuttle are free. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Ubud hotel.

  • 16 guestrooms or units
  • 2 levels
  • 2 buildings
  • Conference rooms
  • Built in 2014
  • Manager's reception (free)
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Puri Sebali Resort offers 16 air-conditioned accommodations, which are accessible via exterior corridors, and features private plunge pools and fireplaces. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes day beds. Beds feature memory foam mattresses. 21-inch flat-screen televisions come with premium satellite channels, first-run films and DVD players. Guests can make use of the in-room espresso makers and free minibar items. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Ubud hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include iPod docking stations and a safe. An iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Andaru Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub. The spa is open daily. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 3 km
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: IDR 750,000 for adults and IDR 250,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • D'Ume

Things to do

  • Bicycle tours
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool (guest access)
  • Library
  • Outdoor pool
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • DVD player
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Private plunge pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hand-held showerhead
  • Hardwood flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 21-inch flat-screen TV with premium satellite channels
  • DVD player
  • First-run films
  • IPod dock
  • Pay films
  • Private plunge pool

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Puri Sebali Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 750000.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Towels fee: IDR 150000 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 750000 for adults and from IDR 250000 for children
  • Airport shuttle fee: IDR 750000 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 750000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Puri Sebali Resort Ubud
Puri Sebali Resort
Puri Sebali Ubud
Puri Sebali
Puri Sebali Resort Ubud, Bali
Puri Sebali Resort Ubud

Frequently asked questions

Is parking available at Puri Sebali Resort?

Yep, Puri Sebali Resort has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Puri Sebali Resort?

The closest beach to Puri Sebali Resort is Lebih Beach (15.8 km).

Is there a spa on site at Puri Sebali Resort?

Yep, Andaru Spa is available for guests. It has a hot tub, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Puri Sebali Resort have a pool?

Puri Sebali Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Puri Sebali Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as private plunge pools and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Puri Sebali Resort.

Is Puri Sebali Resort family-friendly?

You bet! With amenities such as children's meals, supervised childcare and laundry facilities, it's no surprise that Puri Sebali Resort is a hit with families.

Are there hot tubs in the rooms at Puri Sebali Resort?

No, but there are private plunge pools in the guestrooms.

Does Puri Sebali Resort serve breakfast?

You bet, buffet brekkie is served daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Puri Sebali Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Puri Sebali Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Puri Sebali Resort?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Puri Sebali Resort?

No, pets and service animals are not allowed.

Puri Sebali Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 191 out of 250 reviews
Rating 8 - Good. 43 out of 250 reviews
Rating 6 - Okay. 9 out of 250 reviews
Rating 4 - Poor. 4 out of 250 reviews
Rating 2 - Terrible. 3 out of 250 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here! The staff were so amazing!! The food was incredible!! The spa was beautiful and relaxing and we both loved our massages, make sure to get the flower bath too!!! The room was beautiful and clean and comfortable!’ 10/10
Stayed 2 nights in May 2025

2/10 Terrible

Cynthia

Disliked: Staff & service, amenities
The property is definitely not a 4.5 star property more like 3 stars. The management at this resort was the worse. I left my wallet in the safe when I checked out and it contained my credit cards and passport. I called the hotel to let them know, they stated that there was nothing in the safe. I drove back to the property and the manager kept asking me if maybe I left it somewhere else. She was trying to make me feel as if I was crazy and never had my wallet in the safe. Long story short don't stay here, if an issue arises, management will not help you. This was the most horrible experience I have ever had. I travel a lot and nothing like this has ever happened to me. Yes I left in the safe but that doesn't mean I should have been treated the way that I was. Thank goodness I was able to get back home. I'm also happy that I had amazing stays at the other properties while in Bali because this definitely left a nasty taste in my mouth. I DO NOT RECCOMEND PURI SEBALI at all.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for 5 days in early October 2024. The resort was fantastic and the staff were extremely kind and attentive. There were a lot of food options at the restaurant and the food was really good. They offer a free shuttle to Ubud center. The view of the rice terrace was spectacular. We would definitely stay here again!
Stayed 5 nights in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

AKM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 5 nights in Sep 2024

8/10 Good

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, next to picturesque rice fields. We enjoyed the guided morning walk to the rice fields. Room was spacious, comfortable and well air conditioned. rooms were updated and well provisioned, with water, toiletries, etc. Lighting in bathroom could be better. Bathroom arrangement with semi-outdoor toilet area was strange — also meant that insects could get in, and air conditioning went out. No instructions on how to use in room TV. Very good breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

HOJUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

PUSHKAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, recommended. Nice property.
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Stayed 5 nights in Jun 2024

10/10 Excellent

ilker

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Cornel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, tidy and comfortable villa
Stayed 7 nights in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After we arrived early they offered a free shuttle into Ubud which we enjoyed..pool service and all meals were excellent! They even provided breakfast before the posted hours for us the next day as we had a tour to go on! Thanks so much!
Stayed 1 night in Apr 2024

8/10 Good

Mishka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Farhana

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Puri Sebali, is a wonderful hotel. The suites are large and comfortable, the private pool is magical. It’s peaceful and quiet, with a lovely view over the paddy fields. Great breakfast and dinner with friendly and accommodating staff. Highly recommend!
Stayed 1 night in Feb 2024

10/10 Excellent

Colin

Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A two-night stay

Nice view of the rice terraces from the room. The restaurant and breakfast were excellent. The service was the very best I've ever encountered in a hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Elizabeth

Travelled with group

Fantastic

We had a 3 day 2 night stay in this beautiful hotel. Staff could not do enough for us, they were amazing. Breakfast was excellent, we also had dinner there which was fantastic.Hotel room was spacious, beautiful shower and bath, separate toilet. A/C was great room stayed lovely and cool. Property is beautifully situated and the pool was great. Spa was fabulous. All in all wish we could have stayed for a longer visit. We used the shuttle into Ubud, also we were picked up by pre arrangement by the Hotel in Benoa and again used the hotel to take us to Denpasar Airport, every pickup went smoothly. The views from the dininag area of the Hotel are simply fantastic. Close to Monkey Gorest and Elephant Sanctuary. Would love to go back to this spot.
Pool
Sunset from the dining area
View of rice terrace from pool area
Stayed 2 nights in Feb 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a gem !

Excellent vacation stay . This hotel is very accommodating the rooms are spacious, bright and very clean . We had a couples massage with Roni and Tini and they really know how to work those hands . The hotel does have hotel for those who have a rental vehicle like we did. Would definitely come back .
Stayed 3 nights in Jan 2024

6/10 Okay

Jayden

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Pros: -Pool stayed cold so it was always refreshing. -Villa was very "IG worthy". -Restaurant staff were kind and the service was fast. -View from the restaurant was nice. -Complimentary shuttle that takes you to central Ubud. Cons: -AC was awful. I was constantly hot and had to resort to the pool/shower to cool down. During the night I slept with a bag of ice on my head, but still woke up several times sweating once the ice melted. -Reception was VERY pushy with booking spa service. Would interrupt us at breakfast and wouldn't take no for an answer. -The bathroom had an indoor-outdoor situation that let mosquitoes/bugs into the room. You have to sleep with the bug net around the bed which further adds to the temperature issue. -Shuttle service was very limited (only 12pm-8:30 pm every 2-3 hours). -Restaurant food was bland except for pastries/jams. -One staff member was highly inappropriate (Felix). During our ride, he went into great detail about his financial hardships and made us feel almost as if we had to give him a good tip or that we were bad people/greedy. He also searched me and my partner up on Instagram and tried to add us both. He liked an inappropriate picture of me from over 2 years ago which made us both uncomfortable. We cancelled our ride with him and he called the hotel while he wasn't working to try and speak with us. Very uncomfortable. I have tried contacting the hotel about this and no response for 4 days now.
Stayed 5 nights in Jan 2024

6/10 Okay

Mijan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Picture perfect

This hotel not only is beautiful and in a picture perfect location but the service couldn’t be any better. The staff is attentive, kind, and make sure that you have a wonderful stay. Highly recommended!
Stayed 3 nights in Sep 2023

10/10 Excellent

Deepa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property; the rooms were spacious, clean, modern with the right plug points which made it very easy. Amazing views and the private pools which came with the garden view rooms was really cool. Love the place !!
Stayed 4 nights in Aug 2023

10/10 Excellent

Afeef

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is breath taking and staff was extremely helpful. Suka and Ari really went above and beyond.