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Best Western Plus Burnaby Hotel

2.5 star property
Hotel with free breakfast, near Metropolis at Metrotown

Photo gallery for Best Western Plus Burnaby Hotel

Lobby
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
The current price is NZ$236
includes taxes & fees
26 Nov - 27 Nov

Explore the area

View map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Place, Metropolis at Metrotown
    ‪9 min walk‬
  • Place, Deer Lake
    ‪18 min walk‬
  • Place, Crystal Mall
    ‪19 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Mini-fridge
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Kitchen
Mini-fridge
HDTV
Sofa bed
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Kitchen
Mini-fridge
HDTV
Sofa bed
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

Queen Room with Sofabed

  • Sleeps 4

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Kitchen
Mini-fridge
HDTV
Sofa bed
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Mini-fridge
HDTV
Sofa bed
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Mini-fridge
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Mini-fridge
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(57 reviews)

Highlights

Air conditioning
Mini-fridge
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 4

Accessible-1 Queen, Non-Smoking, Flat Screen Television, Work Desk, Mini Fridge, In-Room Safe, Coffee Maker

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Full Kitchen, in-Room Safe, Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, Work Desk, Refrigerator, in-Room Safe

  • Sleeps 4

1 Queen Bed, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 2

King Room

  • Sleeps 4

View all photos for 1 Queen Bed Room Flat Screen Television Mini Fridge Working Desk Coffee Maker Safe Smoking

In-room safe, desk, laptop workspace, blackout curtains

1 Queen Bed Room Flat Screen Television Mini Fridge Working Desk Coffee Maker Safe Smoking

  • Sleeps 2

One Bedroom Suite

  • Sleeps 4

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About the area

Burnaby

Best Western Plus Burnaby Hotel puts you in the heart of Burnaby, within a 20-minute stroll of Metropolis at Metrotown and Crystal Mall. Highlights at this hotel include a restaurant and free buffet breakfast. .The restaurant, Jin Jiang Shanghai, is open for lunch and dinner. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 15-minute drive of this Burnaby hotel include Pacific Coliseum and Simon Fraser University.

What's nearby

  • Metropolis at Metrotown - 9 min walk - 0.8 km
  • Deer Lake - 18 min walk - 1.5 km
  • Crystal Mall - 19 min walk - 1.6 km
  • Central Park - 3 min drive - 2.3 km
  • British Columbia Institute of Technology - 3 min drive - 2.9 km

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver International Airport (YVR) - 33 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪KFC - ‬7 min walk
  • ‪Jang Mo Jib Metrotown - ‬7 min walk
  • ‪Meet Rice Noodle - ‬4 min walk
  • ‪Great Bear Pub - ‬5 min walk

About this property

Best Western Plus Burnaby Hotel

Hotel with free breakfast, near Metropolis at Metrotown
There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus Burnaby Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Burnaby hotel is smoke free.

  • 132 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Dining venue
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CAD 10 per night)
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (445 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 September to 25 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Frequently asked questions

Is parking available at Best Western Plus Burnaby Hotel?

Yep, Best Western Plus Burnaby Hotel has a self car park for CAD 10 per night. Onsite parking is limited (max 1 space per unit).

How much does it cost to stay at Best Western Plus Burnaby Hotel?

As of 20 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Burnaby Hotel on 26 Nov 2025 start from NZ$236.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Burnaby Hotel?

The closest beach to Best Western Plus Burnaby Hotel is English Bay Beach (13.4 km).

Does Best Western Plus Burnaby Hotel serve breakfast?

You bet, visitors give top marks to the free buffet brekkie here! Offered daily from 6:30 AM to 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Plus Burnaby Hotel?

No, Best Western Plus Burnaby Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Burnaby Hotel?

Yep, you can grab a meal at Best Western Plus Burnaby Hotel's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Best Western Plus Burnaby Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Burnaby Hotel?

Cats and dogs are welcome at Best Western Plus Burnaby Hotel, with food and water bowls on offer.

Reviews

Best Western Plus Burnaby Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 661 out of 1259 reviews
Rating 8 - Good. 367 out of 1259 reviews
Rating 6 - Okay. 154 out of 1259 reviews
Rating 4 - Poor. 46 out of 1259 reviews
Rating 2 - Terrible. 31 out of 1259 reviews

Reviews

10/10 Excellent

Wenping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, close the biggest shopping center and that shopping center has 4 hours free parking. Hotel room is clean and comfortable with right size . Also come with breakfast, very recommend
Stayed 2 nights in Aug 2025

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort

Rain

it was ok. I think the rain just got to me
Stayed 3 nights in Aug 2025

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities
Recommend to stay on the upper floor.
Stayed 6 nights in Aug 2025

8/10 Good

Davino

Stayed 1 night in Aug 2025

8/10 Good

Leeja

Stayed 5 nights in Aug 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Yummy breakfast, clean room, and polite staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Chunwei

Stayed 1 night in Aug 2025

10/10 Excellent

Brent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central in Burnaby. Clean and convenient.
Stayed 1 night in Aug 2025

4/10 Poor

Bradley

Liked: Staff & service
Disliked: Cleanliness
The room was poorly cleaned. They were just finishing when we arrived. But the floor wasn’t hardly vacuumed/swept. It for sure wasn’t mopped. Ants in the rooms also.
Stayed 2 nights in Aug 2025

10/10 Excellent

Feng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Aug 2025

6/10 Okay

Benjamin

Travelled with family
Liked: Staff & service
We had a late check in after 11:00 and were really tired. The check in process was really quick - almost rushed. Got into the room and found that the floor was disgusting. Hair and dirt everywhere. Phone in the room doesn’t work so went to the front desk. Told there was no cleaning staff but the security guard can deal with it. So tired that we said forget it. Toilet seat was broken. Got woken up at 5:00 because the battery in the smoke detector was low. Beeping loudly every few seconds. Had a horrible sleep. We asked for a different room for the second night and they accommodated that. Second room was okay. Staff are helpful. Breakfast is average. Pool is warm. Best part of the place. Probably won’t stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and tons were in great condition!
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained hotel with a breakfast that offered a reasonable variety.
Stayed 3 nights in Aug 2025

6/10 Okay

Bernadette

Liked: Cleanliness, staff & service
The bed was squeaky.
Stayed 1 night in Aug 2025

8/10 Good

pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was ok,‘spacious, lighting was ok (white light bulbs), feels a bit outdated, Motel feel, lots of parking, breakfast good and front desk super friendly, I might be to picky, but, you’ve ask for feedback, thank you
Stayed 1 night in Aug 2025

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & their service was exemplary
Stayed 3 nights in Aug 2025

10/10 Excellent

Imelda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service , safe place , close to metro station, Metrotown mall , close to Vancouver downtown, good hot breakfast , keep the good job.
Stayed 5 nights in Aug 2025

8/10 Good

Khalida

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Aug 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the room had a cigarette smell if not I would rate it 5 out of 5
Stayed 1 night in Aug 2025

10/10 Excellent

SARAH

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Aisha

Travelled with family and small children
Liked: Amenities
Very good and clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Junto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really reasonable and convenient! Definitely will come back
Stayed 4 nights in Aug 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Aug 2025

6/10 Okay

Sheree, Pagosa Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was good for what we paid. The free breakfast was much better than your usual “free breakfast” we had no problem getting uber pickup. It was just so far from downtown Vancouver. So if you don’t want to uber everywhere don’t stay here
Stayed 3 nights in Aug 2025

8/10 Good

Qinying, Mississauga

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's within a short distance to skytrain station, with a plenty of restaurant nearby. The staffs were friendly but the room itself was underwhelming. In my opinion it's overpriced for what you get.
Stayed 4 nights in Aug 2025