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Element Vancouver Metrotown

3.0 star property

Photo gallery for Element Vancouver Metrotown

Exterior
View from property
Reception
Lounge
Suite, 1 Bedroom, Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$357
includes taxes & fees
6 Apr - 7 Apr

Explore the area

View map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7
  • Place, Crystal Mall
    ‪1 min walk‬
  • Place, Metropolis at Metrotown
    ‪4 min walk‬
  • Place, Central Park
    ‪7 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room

Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio, 1 King Bed

Junior Studio, 1 King Bed

Junior Studio, 1 King Bed

9.0 out of 10
Wonderful
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Lobby

Hilton Vancouver Metrotown

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  • Spa pool
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4.3 out of 5, Excellent, 1,002 reviews
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About the area

Burnaby

Element Vancouver Metrotown puts you in the heart of Burnaby, steps from Crystal Mall and within a 10-minute stroll of Metropolis at Metrotown. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Trattoria Burnaby, serves Italian cuisine and is open for brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and sauna as well as access to free bike hire. 4373 square feet (406 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 3-property class Metrotown hotel include Port of Vancouver and Canada Place Cruise Ship Terminal.

What's nearby

  • Crystal Mall - 1 min walk - 0.1 km
  • Metropolis at Metrotown - 4 min walk - 0.4 km
  • Central Park - 7 min walk - 0.7 km
  • British Columbia Institute of Technology - 19 min walk - 1.6 km
  • Deer Lake - 6 min drive - 4.3 km

Getting around

  • Metrotown Station - 8 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver International Airport (YVR) - 30 min drive

Restaurants

  • ‪Macu Tea - Burnaby - ‬3 min walk
  • ‪Shiny Tea - ‬2 min walk
  • ‪Marble House Eatery - ‬2 min walk
  • ‪Trattoria Burnaby - ‬1 min walk
  • ‪Horin Tonkotsu Ramen - ‬2 min walk

About this property

Element Vancouver Metrotown

As a guest of Element Vancouver Metrotown, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 4373 square feet (406 square metres) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Element Vancouver Metrotown. For a fee, parking is available.

This 3-star Burnaby hotel is smoke free.

  • 169 guestrooms or units
  • 18 levels
  • 4373 sq ft of conference space
  • 406 sq. m of conference space
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Food/drink service (free)
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Element Vancouver Metrotown offers 169 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Burnaby hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested.

Similar properties

Lobby
Hilton Vancouver Metrotown
  • Pool
  • Spa pool
  • Pet-friendly
  • Kids’ pool
4.3 out of 5, Excellent, 1,002 reviews
The price is NZ$378
includes taxes & fees
5 Apr - 6 Apr
Hilton Vancouver Metrotown

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CAD 28 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Trattoria Burnaby

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,373 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 28 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown

Frequently asked questions

What is the cancellation policy at Element Vancouver Metrotown?

Element Vancouver Metrotown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Element Vancouver Metrotown?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Element Vancouver Metrotown on 6 Apr 2026 start from NZ$357, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Element Vancouver Metrotown?

Yep, Element Vancouver Metrotown has a self car park with in/out privileges for CAD 28 per night. A self car park is also available, for a fee.

Are there any beaches close to Element Vancouver Metrotown?

The closest beach to Element Vancouver Metrotown is Kitsilano Beach (12 km).

Does Element Vancouver Metrotown have a pool?

Element Vancouver Metrotown has an indoor pool.

What makes Element Vancouver Metrotown a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Element Vancouver Metrotown.

Is Element Vancouver Metrotown family-friendly?

You bet! With amenities such as children's meals and free food shopping service, as well as free infant beds in the guestrooms, it's no surprise that Element Vancouver Metrotown is a hit with families.

Does Element Vancouver Metrotown serve breakfast?

Sure does, free continental brekkie is offered weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Element Vancouver Metrotown?

No, Element Vancouver Metrotown does not offer an airport shuttle service.

Is there a bar or restaurant at Element Vancouver Metrotown?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Element Vancouver Metrotown?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Element Vancouver Metrotown?

Furry friends are welcome at Element Vancouver Metrotown, with food and water bowls on offer. Just so you know, there's a weight limit of up to 23 kg per pet.

Element Vancouver Metrotown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 34 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 5 nights in Dec 2025

10/10 Excellent

Jordan

Stayed 3 nights in Dec 2025

10/10 Excellent

Stefania, katy

Liked: Cleanliness
Stayed 4 nights in Dec 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have experienced good service. Everybody was accomodating.
Stayed 1 night in Dec 2025

4/10 Poor

Surinderpal

Stayed 5 nights in Dec 2025

10/10 Excellent

Simon, Richmond

Stayed 2 nights in Dec 2025

10/10 Excellent

Harper

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Qun

Stayed 2 nights in Nov 2025

10/10 Excellent

Simon, Richmond

Stayed 2 nights in Dec 2025

10/10 Excellent

Linda L, West Kelowna

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, nice clean room and very comfy bed.
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great from the moment I walked in the hotel! From the friendly staff, to the spacious and clean room. Restaurants are nice and close as well as Metrotown for shopping.
Stayed 1 night in Dec 2025

10/10 Excellent

Temitope

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
great place
Stayed 3 nights in Dec 2025

10/10 Excellent

SunHee

Stayed 1 night in Nov 2025

10/10 Excellent

Vanessa

Stayed 3 nights in Nov 2025

10/10 Excellent

Lin

Travelled with group
Liked: Cleanliness, amenities
Clean bedroom and friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Irina

Stayed 1 night in Nov 2025

10/10 Excellent

Alexandra, Vancouver

Stayed 1 night in Nov 2025

10/10 Excellent

john, HUNTINGTON BEACH

Stayed 1 night in Nov 2025

10/10 Excellent

Mariel

Stayed 1 night in Nov 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean with unremarkable view of the city. Great location with shopping options available within walking distance. Would definitely stay here again!
Stayed 1 night in Nov 2025

8/10 Good

Edward

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was first class thankyou
Stayed 3 nights in Nov 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms, great amenities and breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

jinseong

Travelled with family
Liked: Cleanliness, staff & service, amenities
방이 깨끗하고 객실내 편의 시설이 좋았다. 직원 또한 친절했음.
Stayed 1 night in Nov 2025

8/10 Good

Jeanne-Mare

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Evening staff were amazing and room and bathroom very clean!
Stayed 1 night in Nov 2025