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Holiday Inn & Suites Vancouver Downtown by IHG

3.5 star property
Hotel with a full-service spa, 4-minute walk to St. Paul's Hospital

Photo gallery for Holiday Inn & Suites Vancouver Downtown by IHG

Exterior
Point of interest
Outdoor banquet area
Standard Room, 2 Queen Beds, Balcony | View from room
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Spa
The current price is NZ$252
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
1110 Howe St, Vancouver, BC, V6Z1R2
  • Place, Granville Street
    ‪1 min walk‬
  • Place, St. Paul's Hospital
    ‪6 min walk‬
  • Place, BC Place Stadium
    ‪12 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(44 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed (Minifridge)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed (Minifridge)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Family)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds (Family)

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room, 2 Queen Beds

8.4 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Vancouver

Holiday Inn & Suites Vancouver Downtown by IHG puts you in the heart of Vancouver, within just a 10-minute stroll of St. Paul's Hospital and Orpheum Theater. Highlights at this hotel include a full-service spa, a restaurant and a 24-hour gym. .A day of pampering at Altum Spa & Wellness can include massages, facials and mani/pedis. The Lobby Bar is the hotel's own bar. 6415 square feet (596 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. To-go breakfast is available on weekdays between 7:00 AM and 11 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3.5-property class Downtown Vancouver hotel include BC Place Stadium and Canada Place.

What's nearby

  • Granville Street - 1 min walk - 0.1 km
  • Orpheum Theater - 5 min walk - 0.4 km
  • St. Paul's Hospital - 6 min walk - 0.5 km
  • Robson Street - 7 min walk - 0.7 km
  • BC Place Stadium - 12 min walk - 1.0 km

Getting around

  • Yaletown-Roundhouse Station - 8 min walk
  • Vancouver Waterfront Station - 18 min walk
  • Vancouver International Airport (YVR) - 27 min drive

Restaurants

  • ‪The Templeton - ‬2 min walk
  • ‪Brunch Vancouver - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Fritz European Fry House - ‬2 min walk
  • ‪Mangos Kitchen Bar - ‬1 min walk

About this property

Holiday Inn & Suites Vancouver Downtown by IHG

Hotel with a full-service spa, 4-minute walk to St. Paul's Hospital
Holiday Inn & Suites Vancouver Downtown by IHG offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 6415 square feet (596 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn & Suites Vancouver Downtown by IHG. You'll have access to the health club at a partner property. Parking is available for a fee.

This 3.5-star Vancouver hotel is smoke free.

  • 245 guestrooms or units
  • 7 levels
  • 6415 sq ft of conference space
  • 596 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn & Suites Vancouver Downtown by IHG offers 245 accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Altum Spa & Wellness. Services include facials, body treatments and manicures and pedicures. The spa is open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 42 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 7:00 AM to 11 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 12 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Lobby Bar
  • UnWind West Coast Social

Things to do

  • 24-hour gym
  • Full-service spa
  • Ziplining

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 6,415 square feet of conference space

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 12 to 25 per person
  • Self-parking fee: CAD 42 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Vancouver Downtown
Holiday Inn Vancouver Downtown
Holiday Inn Hotel And Suites Vancouver Downtown
Holiday Inn Vancouver
Vancouver Holiday Inn
& Suites Vancouver By Ihg
Holiday Inn Suites Vancouver Downtown
Holiday Inn Hotel Suites Vancouver Downtown
Holiday Inn & Suites Vancouver Downtown by IHG Hotel
Holiday Inn & Suites Vancouver Downtown by IHG Vancouver
Holiday Inn Hotel Suites Vancouver Downtown an IHG Hotel
Holiday Inn & Suites Vancouver Downtown by IHG Hotel Vancouver

Frequently asked questions

What is the cancellation policy at Holiday Inn & Suites Vancouver Downtown by IHG?

Holiday Inn & Suites Vancouver Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn & Suites Vancouver Downtown by IHG?

As of 3 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Vancouver Downtown by IHG on 7 Dec 2025 start from NZ$251.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn & Suites Vancouver Downtown by IHG?

Yep, Holiday Inn & Suites Vancouver Downtown by IHG has a self car park with in/out privileges for CAD 42 per day. A self car park is also available, for a fee.

Are there any beaches close to Holiday Inn & Suites Vancouver Downtown by IHG?

Yep, Holiday Inn & Suites Vancouver Downtown by IHG is a short 10-minute walk from Sunset Beach.

Is there a spa on site at Holiday Inn & Suites Vancouver Downtown by IHG?

Yep, Altum Spa & Wellness is available for guests. You'll enjoy heaps of services like facials and body treatments.

Is Holiday Inn & Suites Vancouver Downtown by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn & Suites Vancouver Downtown by IHG is a hit with families.

Does Holiday Inn & Suites Vancouver Downtown by IHG serve breakfast?

Yep, to-go brekkie is on offer weekdays between 7:00 AM and 11 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Holiday Inn & Suites Vancouver Downtown by IHG?

No, Holiday Inn & Suites Vancouver Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn & Suites Vancouver Downtown by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn & Suites Vancouver Downtown by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn & Suites Vancouver Downtown by IHG?

No, only service animals are allowed.

Holiday Inn & Suites Vancouver Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 514 out of 1001 reviews
Rating 8 - Good. 289 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
our room was not yet ready at 3 pm but they went out of their way to find us a compatible room so that we were not inconvenienced.
Stayed 1 night in Aug 2025

10/10 Excellent

Bradley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, we had a good experience with the property. However, our check-in was very disappointing. We arrived early(noon) and did not expect our rooms to be ready. The hotel graciously held our luggage and gave us a recommendation for lunch. We we returned at 2, we checked to see if our rooms were ready. They were not and we chose to wait in the lobby with several others while the staff readied rooms. Around 2:30 a line began forming to check-in so we joined the cue. Once we reached the front of the line we we were told one of our 2 rooms was ready and we could go to that room and wait and they would call us in about a half hour for the other room. After waiting for an hour, my husband returned to the front desk and was told our room was not ready still. This was disparaging because he personally witnessed several others receiving room keys. When he told the attendant we were supposed to have been called, he looked on the computer and then got the front desk manager. She then blamed the others working the desk for not calling and had him wait another few minutes. After waiting almost 2 hours beyond when we were told we would have a room, she finally gave him a room key. We recognize they were busy, but clearly our reservation and room got lost in the shuffle.
Stayed 2 nights in Aug 2025

6/10 Okay

Domenico

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

8/10 Good

Stephanie rose frances

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel room and the balcony had a nice view as well. Very central to businesses in the area
Stayed 3 nights in Aug 2025

10/10 Excellent

Mya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pros- We were here for personal pleasure, it was super quiet, the beds were like clouds with how absolutely comfortable they were, the staff were very polite and helpful with directions as this was our first travel to Vancouver by ourselves. Very convenient location with convenience stores, restaurants and fast food all within 5 minute walks, the CF pacific mall within 10 minutes. The only cons we experienced was the wifi and the tv, we didn’t necessarily need it as we were out almost all day every day during our stay but using it for bed, our tv would static and black out in repetitive ways. As per the wifi there’s a cast option that will connect you through to your room number wifi, this connection was extraordinarily poor.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay over 3 nights. Room was cleaned daily. Staff very friendly and helpful. Would definitely book again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shanaiah Kaye

Stayed 3 nights in Aug 2025

4/10 Poor

IRENE

Travelled with family and small children
Disliked: Staff & service, amenities
Access from lobby to rooms is not convenient need to go through multiple elevators. Given the price paid, surrounding area is not safe, can see the dumpsters and graffiti from the room windows. Hallways dark and don't feel safe to walk in. Hotel receptionists are not very friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was clean and up to date. The pool was great.
Stayed 4 nights in Aug 2025

8/10 Good

ROBERT

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Best Holiday inn in the area

There are two Holiday inns downtown and this is definitely the better of the two.
Stayed 2 nights in Jun 2025

8/10 Good

lily

Liked: Staff & service, property conditions & facilities
Close to downtown area and convenient for walkability
Stayed 1 night in Aug 2025

10/10 Excellent

Eddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Minor touches to finishes for the rooms would make it 5 stars.
Stayed 3 nights in Aug 2025

8/10 Good

Lucie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good.
Stayed 8 nights in Aug 2025

10/10 Excellent

chahndra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay !

This place was exceptional. Super comfy beds and pillows. Pool and fitness rioms were a plus. And they have an outdoor patio upstairs for lounging. Staff were very friendly and I saw one guest super grateful because a staff had found his wallet outside and turned it in to the manager. Granville street is surely shady but good food to be found there.
Stayed 3 nights in Aug 2025

10/10 Excellent

Denby

Liked: Cleanliness
C
Stayed 1 night in Aug 2025

10/10 Excellent

Colin Shinchen, Calgary

Stayed 5 nights in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Riley

Travelled with family
Disliked: Cleanliness, staff & service
Flies in room from window left open… Hair in the shower…. Blaring music from the club below until 3 am… not the friendliest staff. For paying 600 dollars for one night I expect more:
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to many attractions
Stayed 3 nights in Jul 2025

10/10 Excellent

Guanping

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is great, accessible to everything.I wish there is a toilet bidet or separate bidet…Otherwise the breakfast was good and staff!
Stayed 3 nights in Aug 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Tony was a big help I give him 5 stars ⭐️
Stayed 2 nights in Aug 2025

8/10 Good

Paule

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025